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If you’ve Googled “account coordinator job description,” you’ve probably seen dozens of articles. But here’s the problem—most of them won’t actually help you attract a great account coordinator. They just give you a recycled bullet list of “duties and responsibilities” that could have been copied from any company in any industry.
The truth is, a generic job post doesn’t just fail to excite top candidates—it actively pushes them away. Talented account coordinators aren’t looking for vague lists of “managing client accounts” and “handling correspondence.” They want to know what your company does, who they’ll be working with, and why their role matters to your mission.
That’s why in this guide, we’re not just dumping a template on you. We’ll walk you through what an account coordinator really does, share two ready-to-use job description examples that actually attract quality applicants, show you what a bad job post looks like (so you can avoid it), and give you tips for making your post stand out.
Before we dive in, if you haven’t read our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/, I recommend checking it out—it explains exactly why most job descriptions fail to convert high-quality candidates, and how to fix that.
Build a winning team—without the hiring headache.
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What An Account Coordinator Actually Does - Their Duties
An account coordinator is the bridge between your company, your clients, and your internal teams. They keep projects moving, ensure client needs are met, and make sure communication flows smoothly on all sides.
On paper, their tasks might look like scheduling meetings, preparing reports, and following up on deliverables. But in reality, they’re doing much more than that—they’re building relationships, anticipating issues before they become problems, and making sure clients feel heard and valued.
A great account coordinator has strong organizational skills, but they also bring empathy, initiative, and adaptability. They’re the kind of person who can shift from managing a client update call to solving a last-minute scheduling hiccup—without losing their cool or letting the details slip.
Think of them as your client happiness manager and your internal project traffic controller rolled into one. When they’re doing their job well, clients stay engaged, projects stay on track, and your team can focus on delivering great work.
Two Great Account Coordinator Job Description Templates
We’ll provide two tailored job description options:
1.✅ Option 1: For employers looking to hire an experienced candidates with prior experience.
2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential.
✅ Version 1: Experienced Account Coordinator
(For candidates with prior experience in account coordination or client-facing project roles)
📌 Job Title: Account Coordinator – Marketing & Client Services | BrightWave Agency (Hybrid, Austin, TX)
💼 Full-Time | 💰 $52,000–$60,000/year (Based on Experience) | 🕒 Mon–Fri | 9 AM–5 PM
🎥 Meet Your Future Manager: [Insert Loom or YouTube Link]
Who We Are
At BrightWave Agency, we help brands cut through the noise with bold, data-driven marketing campaigns that actually deliver results. Our team thrives on creativity, collaboration, and measurable impact. We partner with clients ranging from fast-growing startups to established global brands—and now, we’re looking for an experienced account coordinator to help us keep every project running seamlessly.
Our Culture
We’re a team that believes in working smart, not just hard. We value proactive problem-solving, clear communication, and making room for creativity in everything we do. Around here, everyone’s voice matters, and we believe the best ideas come from collaboration.
What You’ll Be Doing
- Serve as the primary day-to-day contact for client accounts, ensuring their needs are understood and met.
- Coordinate timelines, deliverables, and communications between clients and internal teams.
- Prepare campaign performance reports and assist in strategy presentations.
- Anticipate and address client concerns before they escalate.
- Maintain organized project documentation and update internal systems.
What We’re Looking For
- 2+ years in account coordination, client services, or a similar role (agency experience preferred).
- Strong communication and relationship-building skills.
- High attention to detail and the ability to manage multiple projects at once.
- Comfortable with project management tools like Asana, Trello, or Monday.com.
- Bachelor’s degree in marketing, communications, or related field (preferred, not required).
Why Join Us
- Competitive salary with annual performance bonuses.
- Health, dental, and vision insurance.
- 15 paid days off + company holidays.
- Flexible hybrid schedule (2 days in-office).
- Ongoing training and career development opportunities.
Our Hiring Process
We believe in a respectful, transparent application process. Every application is reviewed, and we aim to respond within two weeks. Shortlisted candidates will complete a short skills assessment through WorkScreen to ensure a fair, ability-based evaluation.
📥 How to Apply: Click here to apply via WorkScreen: [Insert Link]
✅ Version 2: Entry-Level / Willing-to-Train Account Coordinator
(For candidates with strong soft skills but little to no direct experience)
📌 Job Title: Entry-Level Account Coordinator – Client Success Team | BrightWave Agency (Hybrid, Austin, TX)
💼 Full-Time | 💰 $42,000–$48,000/year | 🕒 Mon–Fri | 9 AM–5 PM
🎥 Meet Your Future Manager: [Insert Loom or YouTube Link]
Who We Are
At BrightWave Agency, we believe the right people can learn the skills they need to thrive. We’re a fast-growing marketing agency that helps brands stand out with creative, data-backed campaigns. We value curiosity, initiative, and a willingness to learn over years of experience.
Our Culture
We’re a collaborative, feedback-friendly team where everyone supports each other. We value creativity, kindness, and follow-through—and we make sure people feel supported as they grow in their roles.
What You’ll Be Doing
- Assist account managers in coordinating client campaigns.
- Organize schedules, track project progress, and update client records.
- Join client calls to take notes and follow up on action items.
- Support internal teams with project deliverables.
- Learn and grow your understanding of marketing strategy and client communications.
What We’re Looking For
- Strong communication skills and a professional, friendly demeanor.
- Highly organized and detail-oriented.
- Eager to learn and open to feedback.
- Comfortable using email, spreadsheets, and basic online tools.
- No prior account coordination experience required—we’ll train you.
Why Join Us
- Paid training program with a dedicated mentor.
- Career growth opportunities into account management.
- Health, dental, and vision insurance.
- 15 paid days off + company holidays.
- Flexible hybrid schedule.
Our Hiring Process
We review every application and respond within two weeks. If shortlisted, you’ll complete a short skills assessment via WorkScreen so we can get to know your strengths beyond your résumé.
📥 How to Apply: Click here to apply via WorkScreen: [Insert Link]
Don’t let bad hires slow you down.
WorkScreen helps you find the right people—fast, easy, and stress-free.
Breakdown of Why These Account Coordinator Job Posts Work
Both the experienced and entry-level versions follow the “best new way” format—clear, human, and tailored to attract the right candidates. Here’s why they stand out:
1. The Job Title Is Specific and Purpose-Driven
Instead of simply “Account Coordinator,” each title includes context (specialization, company name, and location). For example:
Account Coordinator – Marketing & Client Services | BrightWave Agency (Hybrid, Austin, TX)
This instantly signals what the role is, where it’s based, and in what context the candidate will be working—making it more likely to attract applicants who are the right fit.
2. The Introduction Tells a Story, Not Just Facts
Rather than starting with a dry task list, the “Who We Are” section paints a picture of the company’s mission, type of work, and client base. It sets the tone for the role, showing candidates why the work matters and what makes the company different.
3. Salary Transparency Builds Trust
Including a salary range in both examples sets expectations, weeds out mismatched candidates, and builds credibility. Top candidates appreciate clarity—they’re less likely to apply to postings without pay info.
4. Culture Is Clearly Defined
The “Our Culture” section gives candidates a feel for the working environment. Words like collaboration, feedback-friendly, and creativity help applicants self-assess whether they’d thrive in the role.
5. Responsibilities Show Impact, Not Just Tasks
Each duty is phrased to highlight outcomes—for example:
- Serve as the primary day-to-day contact for client accounts (relationship-driven)
- Anticipate and address client concerns before they escalate (proactive problem-solving)
This makes the work feel meaningful, not mechanical.
6. Requirements Encourage the Right People to Apply
For the entry-level version, you clearly say no prior experience required while emphasizing traits like organization and willingness to learn. This widens the talent pool while still setting standards.
7. The Hiring Process Is Respectful and Transparent
Both examples explain timelines, next steps, and the use of WorkScreen for skill-based evaluation—showing applicants they won’t be left wondering. This small detail can set your post apart in a crowded market.
8. The Call to Action Is Clear and Actionable
Instead of a cold “Apply Here,” both posts end with a friendly, direct CTA and link—making the next step obvious and inviting.
Example of a Bad Account Coordinator Job Description (Why It Falls Short)
❌ Bad Job Post Example 1
📌 Job Title: Account Coordinator
Company: ABC Marketing Solutions
Job Type: Full-Time
Job Summary
ABC Marketing Solutions is seeking an Account Coordinator to assist with client accounts.
Key Responsibilities
- Coordinate accounts.
- Communicate with clients.
- Prepare reports.
- Perform administrative duties as assigned.
Requirements
- Bachelor’s degree required.
- 1–2 years of experience is preferred.
- Strong communication skills.
How to Apply
Send your résumé to hr@abcmarketing.com. Only shortlisted candidates will be contacted.
❌ Why This Job Post Falls Short
- The Job Title Is Too Generic
Just “Account Coordinator” gives no hint about the industry, the type of accounts, or the nature of the work. - The Introduction Is Nonexistent
A single bland line in the “Job Summary” section tells candidates nothing about the company’s mission, culture, or why the role matters. - No Salary or Benefits Listed
Withholding pay information signals a lack of transparency and can cause strong candidates to skip applying altogether. - Culture Is Ignored
There’s no mention of how the team works, values, or what it’s like to be part of the company—making it impossible for candidates to assess fit. - Responsibilities Are Vague and Uninspiring
“Coordinate accounts” is meaningless without context. Strong candidates want to see clear expectations and impact. - The Hiring Process Feels Cold
“Only shortlisted candidates will be contacted” tells applicants nothing about timelines or next steps, and it gives the impression their effort won’t be acknowledged. - Zero Personality or Human Touch
The tone is purely transactional, as if the company doesn’t care who applies, so long as someone fills the seat.
Bonus Tips to Make Your Job Post Stand Out
Even a well-written job description can be made more attractive with a few extra touches that show professionalism, transparency, and care for the candidate experience.
1. Add an “Important Notice” for Candidate Safety
Fraudulent job postings are common, and adding a short safety disclaimer builds trust.
Example:
IMPORTANT NOTICE: We take the privacy and security of applicants seriously. We will never ask for payment, bank details, or personal financial information during the hiring process. All communication will come from an @brightwaveagency.com email address.
2. Mention Time Off or Flexibility
Even if your policy isn’t extraordinary, mentioning it upfront shows you respect work-life balance.
Example:
Enjoy 15 paid days off per year plus company holidays, so you can recharge and return refreshed.
3. Highlight Training & Growth Opportunities
This is particularly important for entry-level or growth-oriented roles.
Example:
We invest in our team. You’ll have access to quarterly training sessions and 1-on-1 mentorship to help you grow your career with us.
4. Add a Loom or Video Message
Seeing a real person—especially a future manager—builds a personal connection and makes your job post memorable. A short 60-second video introducing the company, the role, and what you’re looking for in a hire can dramatically increase quality applications.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
5. Share a “What Employees Say” Snippet
A quick testimonial builds authenticity.
Example:
“I started at BrightWave as an Account Coordinator and was promoted to Account Manager in under two years. The team truly supports your growth here.” — Jordan, Account Manager
Adding these touches can elevate your posting from “good” to “memorable”, making it more likely to attract top-tier candidates who align with your company values.
AI Caution: Why You Shouldn’t Rely on AI Alone for Your Job Post
AI tools can be incredibly helpful in speeding up your writing process—but if you let them write your entire job post without real company input, you’ll end up with the exact kind of generic, lifeless content you’re trying to avoid.
The Wrong Way to Use AI
Typing something like:
“Write me an account coordinator job description”
…will give you a bland, cookie-cutter post filled with vague phrases like “manage accounts” and “perform administrative duties”. It won’t capture your company’s voice, your culture, or what makes your opportunity unique—and it will attract generic applications from people who send the same résumé to 50 other postings.
The Right Way to Use AI
Treat AI as your writing assistant, not your replacement. Give it the raw ingredients so it can shape a polished, clear version of your unique message.
Here’s an example prompt that works:
“Help me write a job post for our company, BrightWave Agency. We’re hiring an Account Coordinator to help manage client marketing campaigns, coordinate deliverables, and keep projects on track. Our culture is collaborative, creative, and feedback-friendly, and we want to attract candidates who are detail-oriented, proactive, and great communicators. We offer a salary range of $52,000–$60,000, 15 days PTO, health/dental/vision benefits, and career growth opportunities into account management. Our hiring process includes a WorkScreen skills assessment to ensure a fair, ability-based evaluation. Here are some notes I’ve drafted: [paste notes here]. Please write this in a warm, conversational tone.”
By doing this, AI has the context, specifics, and tone cues it needs to create something that’s custom to your role and brand—not a generic filler template.
When used well, AI can help you polish your post, tighten your wording, and structure your content. But it can’t replace your company’s personality, mission, or values. That’s the part only you can provide.
Smart Hiring Starts Here
WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results
Need a Quick Copy-Paste Job Description Template?
We get it—sometimes you just need something fast.
Maybe you’ve already read this guide and understand what makes a strong job post, but you also want a solid starting point you can tailor in minutes.
That’s what this section is for.
✏️ Important Reminder:
Don’t copy this word-for-word and expect magic.
This is a foundation, not a final draft.
Add a Loom video, inject your team culture, and edit the details to reflect your actual company.
In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.
Think of these as starting points, not final drafts.
- Option 1: A more conversational, culture-first job description that highlights personality and team fit.
- Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach
✅ Option 1: Conversational Job Description Template (Culture-First Style)
📌 Job Title: Account Coordinator – Client Success Team | [Your Company Name] ([Location/Remote/Hybrid])
💼 Full-Time | 💰 $XX,XXX–$XX,XXX/year (Based on Experience) | 🕒 Mon–Fri | [Hours]
🎥 Meet Your Future Manager: [Insert Loom or YouTube Link]
Who We Are
At [Your Company Name], we help [describe your clients or mission] with [describe your core service/product]. We believe in [insert 2–3 core values], and we work with clients who share that vision.
Our Culture
We’re a [collaborative/supportive/fast-moving] team where ideas flow freely and everyone’s input matters. We value [list values like transparency, creativity, ownership] and believe in balancing great work with great people.
What You’ll Be Doing
- Be the go-to person for client account coordination.
- Keep projects on track, deadlines met, and communications clear.
- Prepare and share updates that help clients feel informed and valued.
- Support the account management team with client deliverables.
What We’re Looking For
- [X years] in account coordination or related role (or willing to train the right person).
- Strong communication skills and attention to detail.
- Comfort working with [list relevant tools: project management software, CRM].
Why You’ll Love Working Here
- [Salary + benefits]
- [Time off policy]
- [Training/growth opportunities]
- [Unique company perk]
Our Hiring Process
We believe in a fair and respectful hiring process. Every application is reviewed, and shortlisted candidates complete a WorkScreen skills assessment so we can evaluate ability—not just résumés.
📥 How to Apply: [Insert WorkScreen Link]
✅ Option 2: Structured “Job Details + Job Brief + Responsibilities + Requirements” Format
Job Details
- Job Title: Account Coordinator
- Company: [Your Company Name]
- Location: [City, State or Remote/Hybrid]
- Employment Type: Full-Time
- Salary Range: $XX,XXX–$XX,XXX/year (Based on Experience)
- Work Schedule: Mon–Fri, [Hours]
- Reports To: [Manager or Department Name]
Job Brief
We’re looking for an organized, client-focused Account Coordinator to join our team at [Company Name]. In this role, you’ll support client relationships, coordinate project timelines, and ensure deliverables are met on time. You’ll be the link between our clients and our internal teams, keeping communication clear and projects on track.
Responsibilities
- Manage day-to-day client account needs.
- Coordinate project deliverables and deadlines.
- Prepare reports and meeting notes.
- Assist with client onboarding and follow-up.
Requirements
- [X years] experience in account coordination, client services, or related role.
- Strong organizational and multitasking skills.
- Excellent communication skills (written and verbal).
- Proficiency in [relevant tools/software].
Benefits
- Salary: $XX,XXX–$XX,XXX/year
- [List insurance benefits]
- [List time-off policy]
- [Training/growth opportunities]
How to Apply
Submit your application via WorkScreen: [Insert Link]. Our process is straightforward and respectful—we review all applications and keep you updated throughout.
Let WorkScreen.io Handle the Next Step
Writing a great job post is just the first half of the hiring process.
The real challenge starts when the applications start pouring in—sorting through them, filtering out unqualified candidates, and identifying the ones who can truly excel in the role.
That’s where WorkScreen.io comes in.
How WorkScreen Helps You Hire Smarter
- Quickly identify your most promising candidates
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot the top talent without spending hours in your inbox. - Easily administer one-click skill tests
Workscreen allows you to easily administer one-click skill tests with Workscreen. This way you can assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically. - Eliminate low-effort applicants
Workscreen Eliminates low-effort applicants—including those who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
The Result?
You save time, avoid costly hiring mistakes, and confidently choose the right person for your Account Coordinator role—someone who will excel and grow with your company.
📥 Ready to hire your next great team member?[Sign up for WorkScreen.io]
Post your job, get your unique WorkScreen link, and start your skill-based evaluation process today:
Account Coordinator Job Description - FAQs
The best account coordinators combine organization, communication, and empathy. They should be detail-oriented enough to manage multiple client accounts at once, proactive in spotting and solving issues before they escalate, and skilled at building trust with both clients and internal teams. Adaptability, time management, and a collaborative mindset are also key.
Qualifications vary depending on whether you’re hiring an experienced or entry-level coordinator:
- Experienced hires often have a degree in marketing, communications, business, or a related field, plus 1–3 years in client services, account coordination, or project management.
- Entry-level hires may not have formal experience but should demonstrate strong organizational skills, customer service experience, and the ability to learn quickly.
In the U.S., the average salary for an account coordinator ranges from $42,000 to $55,000 per year for entry-level roles, and $55,000 to $65,000+ for experienced coordinators. Salaries vary based on location, industry, and company size, and may include bonuses, benefits, or commission structures.
An Account Coordinator is typically in a support role—handling day-to-day coordination, scheduling, and reporting—while an Account Manager owns the client relationship, oversees strategy, and is ultimately responsible for account growth and retention. Many coordinators grow into manager roles over time.
It depends on your needs:
- If the role requires immediate independence and high client interaction, hire for experience.
- If you have strong training systems and want to grow talent internally, hire for potential, focusing on transferable skills like communication, organization, and problem-solving.
Common tools include project management platforms (Asana, Trello, Monday.com), CRM systems (HubSpot, Salesforce), communication tools (Slack, Microsoft Teams), and spreadsheet/reporting tools (Google Sheets, Excel).
