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If you’ve Googled “Business Operations job description,” you’ve probably seen the same lifeless posts recycled over and over:
- Generic lists of duties
- Vague expectations
- No mention of company culture
- No insight into what makes the job exciting or meaningful
And here’s the problem: these kinds of posts don’t attract great candidates.
They attract desperate ones. Or worse—people who are just mass-applying.
If you actually want to hire someone who’s sharp, proactive, and aligned with your company’s mission, you need to write a job description that does more than just list tasks. You need one that connects.
In this article, we’ll walk you through how to write a compelling, human-centered job post for a Business Operations role—complete with two real job description templates (one for experienced candidates, one for entry-level), a breakdown of what works (and what doesn’t), bonus tips, and a quick-copy version you can use right away.
And if you haven’t already, we highly recommend reading this full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/ . It’ll show you why most job posts fall flat—and how you can stand out.
Ready? Let’s dive in.
Don’t let bad hires slow you down.
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What Does a Business Operations Role Actually Involve?
Let’s keep it simple.
A Business Operations professional keeps the company running smoothly behind the scenes. They’re the people who turn ideas into action—managing systems, streamlining processes, tracking performance, and solving problems across different departments.
Think of them as the internal engine of a business.
They’re not just doing admin work—they’re helping the team move faster, smarter, and more efficiently.
Depending on your company, a Business Operations role might involve:
- Coordinating cross-functional teams
- Improving workflows and internal tools
- Tracking KPIs and business performance
- Supporting hiring, finance, or strategy initiatives
- Identifying bottlenecks and fixing them before they slow you down
In short, they make sure the right things are getting done—by the right people, in the right way.
So when you’re hiring for this role, you’re not just looking for someone organized. You’re looking for someone who can think critically, spot problems before they grow, and help scale your operations without chaos.
Two Great Business Operations Job Description Templates
We’ll provide two tailored job description options:
1.✅ Option 1: For employers looking to hire an experienced candidates with prior experience.
2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential.
✅ Job Description Template 1: For an Experienced Business Operations Hire
📌 Job Title: Business Operations Manager – Help Us Scale Smarter
📍Location: Austin, TX (Hybrid) | 💼 Type: Full-Time
💰 Salary Range: $75,000–$90,000
🕒 Schedule: Monday–Friday, Standard Business Hours
🎥 A Quick Message from Our Founder:
Want to hear exactly why this role matters and how you’ll fit in?
Watch this 90-second video from our founder, Alex, sharing what we’re building and what we’re looking for:
👉 [Insert Loom or YouTube link]
Who We Are
At Grainwell, we help e-commerce brands grow smarter through personalized analytics, revenue forecasting, and intelligent workflow automation. We work with over 200 brands across the U.S., helping them streamline ops and scale profitably.
We’re a lean, fast-moving team of 22, and now we’re looking for someone to help us bring more order to the chaos as we grow. If you’ve got a systems mindset and love being the go-to person who gets things done across departments, we want to meet you.
What You’ll Be Doing
- Audit and optimize internal workflows
- Track performance metrics across departments and build reporting dashboards
- Support hiring operations and onboarding for new team members
- Coordinate cross-functional projects and ensure team accountability
- Work with finance on budgeting and forecasting
- Build internal documentation and SOPs
- Identify inefficiencies and proactively solve operational issues
What We’re Looking For
- 3+ years in business operations, strategy, or systems management
- Strong project management and data analysis skills
- Experience using Notion, Airtable, Excel, and/or project management tools
- Clear communicator and cross-functional collaborator
- Detail-oriented, organized, and thrives in a fast-paced environment
💡 Why This Role Is a Great Fit
- You’ll have a huge impact and real ownership
- You’ll work directly with leadership and shape how we scale
- You’ll get autonomy, respect, and the resources to do great work
- You’ll join a team that moves fast but still takes care of each other
🎁 Perks & Benefits
- Medical, dental, and vision insurance (100% covered for employee)
- Flexible hybrid work (2 days in-office)
- $1,000/year learning & development stipend
- 18 days PTO + paid holidays
- Monthly wellness and productivity allowance
- Quarterly team offsites and annual retreat
📥 How to Apply
We respect your time. That’s why we use WorkScreen—so you’re evaluated based on strengths, not buzzwords.
Click the link below to complete your short, structured evaluation:
👉 [Insert WorkScreen Application Link]
We review every application and will keep you updated every step of the way.
✅ Job Description Template 2: For Entry-Level or Willing-to-Train Candidates
📌 Job Title: Business Operations Assistant – Learn, Grow, and Help Us Stay Organized
📍Location: Remote (U.S. only) | 💼 Type: Full-Time
💰 Pay Range: $18–$22/hour
🕒 Schedule: Monday–Friday, 9:00am–5:00pm EST
🎥 A Quick Note from Our Ops Lead:
Curious what it’s like to work here and what we’re looking for in this role?
Watch this quick video from Sofia, our Business Ops Lead:
👉 [Insert Loom or YouTube link]
Who We Are
Beacon & Bloom is a digital-first wellness company helping over 300,000 subscribers live better, calmer lives through guided meditations, productivity tools, and community-based mental health resources.
We’re a mission-driven, remote-first team of 18. We believe operations isn’t just about keeping things tidy—it’s about creating the kind of internal clarity that lets everyone do their best work.
Now we’re hiring someone early in their career who wants to learn the ropes, make an impact, and help us grow smarter from the inside out.
What You’ll Be Doing
- Assist with project tracking and cross-team coordination
- Organize internal documents and keep our systems up to date
- Schedule meetings, support with reporting, and update dashboards
- Work closely with leadership to improve day-to-day operations
- Identify areas for improvement and help implement fixes
What We’re Looking For
- Strong attention to detail and follow-through
- Good written communication
- Familiarity with tools like Google Sheets, Slack, Notion, or Airtable (or willingness to learn)
- Curious, accountable, and dependable
- No degree required—we care more about mindset than your résumé
💡 Why This Role Is a Great Fit
- You’ll gain hands-on experience in real business operations
- You’ll have daily access to mentorship and guidance
- You’ll work in a supportive, purpose-driven culture
- You’ll grow fast and build skills that can take you anywhere
🎁 Perks & Benefits
- Fully remote team with flexible work hours
- Paid time off (15 days annually + company holidays)
- $750/year learning & wellness budget
- Monthly team connection days
- Career development support + optional paid certification courses
📥 How to Apply
We care about fairness and transparency in hiring. That’s why we use WorkScreen to evaluate all applicants based on potential—not just credentials.
Click the link below to complete your short, structured evaluation:
👉 [Insert WorkScreen Application Link]
We’ll keep you informed throughout the process.
Build a winning team—without the hiring headache.
WorkScreen helps you hire fast, confidently, and without second-guessing.
Why These Business Operations Job Posts Actually Work
Both of the job posts above follow a structure designed to attract quality candidates—not just those who are job-hopping or applying blindly.
Let’s break down what makes them effective:
✅ 1. The Job Titles Are Clear, Specific, and Mission-Aligned
Instead of saying something vague like “Operations Manager” or “Admin Assistant,” the titles spell out:
- What the job is
- Who it’s for
- Why it matters
Examples:
- “Business Operations Manager – Help Us Scale Smarter”
- “Business Operations Assistant – Learn, Grow, and Help Us Stay Organized”
These titles aren’t just descriptive—they’re purposeful. They filter in candidates who align with your growth stage and values.
✅ 2. Each Post Starts With a Human Touch: A Video
Including a Loom or YouTube video from the founder or team lead makes the post instantly feel more personal. It adds warmth, trust, and shows candidates there are real people behind the words.
This small addition sets you apart from 95% of job posts online.
✅ 3. The “Who We Are” Section Tells a Story
Rather than writing a generic company summary, both job descriptions introduce the company in a way that’s:
- Mission-driven
- Specific to the industry
- Grounded in real context (team size, customers, traction)
Candidates don’t just learn what the company does—they get a feel for the people, pace, and values behind it.
✅ 4. “Why This Role Is a Great Fit” Makes It About the Candidate
This section isn’t about what the company needs—it’s about what the candidate gets:
- Ownership
- Mentorship
- Growth
- Impact
This mindset shift is crucial if you want to attract thoughtful, motivated people—not just those who are looking for “any job.”
✅ 5. Perks & Benefits Are Clearly Listed (and Separated)
Many job posts bury this info—or don’t mention it at all. But great candidates want to know:
- What they’ll get
- How they’ll be supported
- Whether this is a place that invests in its people
Being transparent about benefits, budgets for learning, or flexibility gives you a competitive edge.
✅ 6. The Responsibilities Are Specific and Impact-Driven
Rather than listing vague tasks like “coordinate with teams,” these job descriptions show what that actually means:
- “Track team KPIs and ensure reporting is consistent”
- “Organize internal documents and update dashboards”
This helps candidates imagine the role in action, and picture themselves doing the work.
✅ 7. Each Job Description Includes a Clear, Respectful CTA
The “How to Apply” section explains:
- That WorkScreen is used to ensure fairness
- What candidates can expect
- That every applicant will be reviewed
It’s a small touch—but it matters. Candidates feel respected and seen, which increases both the quantity and quality of applicants.
Bad Business Operations Job Description Example (And Why It Fails)
Let’s look at the kind of job post that’s still all too common online—and break down why it misses the mark.
📌 Job Title: Operations Manager
📍Location: New York, NY
💼 Type: Full-Time
🕒 Schedule: Standard Business Hours
Deadline: Applications close July 15, 2025
Job Summary
ABC Inc. is seeking to hire an experienced Operations Manager to oversee day-to-day activities and ensure operational efficiency. The ideal candidate will manage internal systems, implement strategies, and support company growth.
Key Responsibilities
- Oversee operations and implement process improvements
- Coordinate with departments to align goals
- Develop internal policies and monitor KPIs
- Manage operational budgets and vendor relationships
Requirements
- Bachelor’s degree in Business Administration or related field
- 5+ years of experience in operations or similar role
- Strong leadership and organizational skills
- Ability to work independently and as part of a team
How to Apply
Send your résumé and cover letter to hr@abcinc.com.
Only shortlisted candidates will be contacted.
⚠️ Why This Job Post Fails
1. The Job Title Is Generic and Uninspiring
“Operations Manager” gives no sense of the mission, scope, or value of the role. It doesn’t tell the reader why they should care—or if they’re even a fit.
2. The Company Summary Is a Throwaway Line
Saying “ABC Inc. is seeking…” doesn’t tell the candidate anything meaningful.
What does the company do? What makes it different? What kind of work culture are they joining? Crickets.
3. There’s No Mention of Salary or Benefits
Transparency builds trust. Leaving out compensation info suggests either a lack of confidence—or worse, an uneven playing field. Top candidates notice this instantly and move on.
4. There’s No Culture, Mission, or Personality
The post gives no insight into what it’s like to work there.
Is it collaborative? Fast-paced? Mission-driven? Candidate-friendly? There’s zero emotional connection.
5. Responsibilities Are Too Broad
Phrases like “manage internal systems” and “coordinate with departments” are vague. They could apply to almost any company. Candidates won’t understand the role—or get excited about it.
6. The Application Process Feels Dismissive
Ending with “Only shortlisted candidates will be contacted” tells applicants:
- Your time isn’t valuable
- We won’t follow up
- Don’t expect a respectful process
It’s the opposite of candidate-friendly—and it’s a red flag for many talented applicants.
7. There’s No Real Call to Action
There’s no enthusiasm, no human voice, and no motivation to apply. It reads like a formality, not an opportunity.
Bonus Tips to Make Your Job Post Stand Out
Once you’ve written a clear, human-centered job description, these extra touches can make it even more attractive to high-quality candidates:
✅ 1. Add an “Important Notice” for Candidate Safety
Scams are everywhere, especially for remote roles. Adding a quick security statement builds trust and shows applicants you’re legit.
Example:
🔒 Important Notice: We take applicant privacy seriously. We will never ask for payment, personal banking info, or sensitive personal data during the hiring process. If anyone contacts you pretending to be us and asks for such details, please report it immediately.
✅ 2. Mention Leave Days or Flex Time
Many job posts mention the workload—but not the time off.
Candidates care about balance. Including flexible leave policies or recharge days can make your post more appealing.
Example:
Enjoy up to 20 paid flex days annually to rest, recharge, or spend time with family—no doctor’s note required.
✅ 3. Highlight Training, Mentorship, and Growth
Don’t just say “growth opportunities”—show what that actually means. Are there onboarding sessions? Mentorships? Certifications? Learning budgets?
Example:
You’ll have access to a $1,000 annual learning stipend, internal mentorship programs, and optional certifications—so you can grow in your role and beyond.
✅ 4. Include a Loom or YouTube Video
Already covered in the main templates, but worth repeating here:
A 60–90 second video from the hiring manager or founder builds trust, adds personality, and makes your post stand out dramatically.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
✅ 5. Spell Out Your Hiring Process
Uncertainty turns great applicants away. A quick overview of your hiring process—number of steps, timeline, evaluations—reduces anxiety and shows respect for their time.
Example:
Our process is simple: WorkScreen evaluation → 30-minute interview → Final chat with team lead → Offer. We’ll keep you informed at every step.
Should You Use AI to Write Job Descriptions?
With AI tools everywhere, it’s tempting to click a button and let them write your job post for you. Some hiring platforms even offer one-click job description generators.
And sure—it saves time.
But here’s the problem: AI alone doesn’t know your company. It doesn’t know your culture. It can’t reflect what makes your role or team unique.
When you rely on generic AI outputs without giving them clear context, you end up with a job post that sounds like everyone else’s:
- Robotic tone
- Vague responsibilities
- Buzzwords over substance
- No emotional pull
That kind of post might fill a role—but it won’t attract the right people. And worse, it may reflect poorly on your brand.
🚫 The Wrong Way to Use AI
“Write me a job description for an Operations Manager.”
That’s what most people do.
And what they get back is a lifeless wall of bullets, no company voice, and no real reason to apply. It’s copy-paste filler that blends into every job board out there.
✅ The Right Way to Use AI
AI can be helpful—if you treat it like a writing assistant, not a content generator.
Instead of handing it the steering wheel, give it raw materials and direction:
Here’s how you prompt it well:
“Help me write a job post for our company, Grainwell. We’re hiring a Business Operations Manager to help us improve systems, track team performance, and support cross-functional operations as we scale.
Our culture is remote-first, fast-paced, and focused on clarity, kindness, and ownership. We’re looking for someone who’s organized, analytical, and collaborative.
We offer $75–$90K salary, healthcare, 18 PTO days, and a $1,000 learning stipend. Our hiring process includes a WorkScreen evaluation and two short interviews.
Here are a few bullet points I’ve written to start with:
[Insert notes or rough points here]
Can you help me refine this into a warm, conversational job post that reflects our voice?”
You can also point AI to a strong job post you like and say:
“Make ours sound more like this.”
Then—once you have a first draft—review it like a human.
Add personality. Make it specific. Inject a Loom video. Break up long paragraphs. Emphasize values.
When used intentionally, AI can save time and help polish your writing.
But don’t let it do the thinking for you.
Smart Hiring Starts Here
WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results
Need a Quick Copy-Paste Business Operations Job Description?
We get it—sometimes you just need something fast.
Maybe you’ve already read this guide and understand what makes a strong job post work. But you still want a solid starting point—something you can copy, paste, and tailor to your company in minutes.
That’s what this is.
✏️ Important Reminder:
Don’t copy this word-for-word and expect magic.
This is a foundation, not a final draft.
Add a Loom video, inject your team culture, and edit the details to reflect your actual company.
In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.
Think of these as starting points, not final drafts.
- Option 1: A more conversational, culture-first job description that highlights personality and team fit.
- Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach.
✅ Option 1: Conversational Job Description Template (Culture-First Style)
📌 Job Title: Business Operations Manager – Help Us Scale Smarter
📍Location: [Location] | 💼 Type: [Job Type]
💰 Salary Range: [Salary Range]
🎥 Meet the Team
Watch this short video from our [Founder/COO/Operations Lead] explaining the role and why it matters:
👉 [Insert Loom or YouTube link]
Who We Are
[Company Name] is a growing team of people who care deeply about doing great work and solving meaningful problems. We support [brief description of your company’s mission or product].
We’re at a stage where strong systems and operational clarity are key to growing without chaos. That’s where you come in.
What You’ll Do
- Build, improve, and document internal workflows
- Track KPIs and report on team performance
- Coordinate cross-functional projects
- Support onboarding, hiring ops, and internal knowledge systems
- Identify inefficiencies and solve operational bottlenecks
You’re a Fit If You…
- Have 3+ years of experience in business operations or project management
- Are analytical, organized, and systems-minded
- Communicate clearly across teams and levels
- Love structure, but thrive in fast-paced environments
- Enjoy bringing order to chaos and improving how things work
💡 Why This Role Is a Great Fit
- You’ll have ownership and real impact
- You’ll shape how the business runs at scale
- You’ll work directly with leadership in a respectful, feedback-driven culture
- You’ll be supported with tools, autonomy, and space to grow
🎁 Perks & Benefits
- [Health, dental, and vision insurance]
- [Paid time off + flexible hours]
- [Remote or hybrid work options]
- [Learning & development stipend]
- [Company retreats or team bonding budget]
📥 How to Apply
We use WorkScreen to keep hiring fair and skills-first.
Click below to complete your short evaluation:
👉 [Insert WorkScreen Link]
We’ll review every application and keep you updated at each stage.
📄 Option 2: Structured “Job Brief + Responsibilities + Requirements” Format
📌 Job Title: Business Operations Manager
📍Location: [Location] | 💼 Type: [Job Type]
💰 Salary Range: [Salary Range]
🎥 Message from the Hiring Team
Hear directly from [Your Team Lead or Hiring Manager] about the role and what we’re looking for:
👉 [Insert Loom or YouTube link]
Who We Are
At [Company Name], we’re building [brief description of product or service]. We’re a team of [insert team size if relevant] focused on delivering great results while maintaining clear, efficient operations.
As we grow, we’re looking for someone who can help us stay organized, aligned, and moving forward.
Job Brief
We’re hiring a Business Operations Manager to help improve our systems, drive internal process improvements, and keep projects running smoothly across departments.
Key Responsibilities
- Monitor and optimize internal workflows and tools
- Track and report business metrics and KPIs
- Coordinate with cross-functional teams
- Maintain documentation, SOPs, and internal wikis
- Support budgeting, vendor management, or hiring ops
Requirements
- 3+ years in business operations or project management
- Strong analytical and organizational skills
- Experience with tools like Notion, Airtable, Excel, or Asana
- Strong communication and coordination abilities
- Ability to work independently and manage multiple priorities
🎁 Perks & Benefits
- [Healthcare coverage]
- [PTO or flexible leave policy]
- [Remote/hybrid options]
- [Professional development budget]
- [Access to leadership and team-building opportunities]
📥 How to Apply
We use WorkScreen to evaluate applicants fairly, based on skill—not just experience.
Click below to complete your short, structured application:
👉 [Insert WorkScreen Link]
What Happens After the Job Post? Let WorkScreen Handle the Rest
Let WorkScreen.io take it from here.
Once you’ve written a clear, thoughtful job post, the next challenge is figuring out who’s actually qualified—not just who looks good on paper.
That’s where WorkScreen comes in.
With WorkScreen, You Can:
✅ Quickly Identify Your Most Promising Candidates
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
✅ Easily Administer Role-Specific Skill Tests
With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
✅ Eliminate Low-Effort or AI-Generated Applications
WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
Hiring right shouldn’t be a guessing game.
With WorkScreen, you can save hours, avoid costly hiring mistakes, and focus on the applicants who are truly worth your time.
let smart screening do the heavy lifting.
FAQ: Business Operations Job Description
Look for a combination of analytical thinking and executional discipline. Strong candidates typically have:
- Process optimization skills – they spot inefficiencies and know how to fix them
- Cross-functional coordination – they’re comfortable working across departments
- Comfort with tools – like Excel, Notion, Airtable, or project management platforms
- Strong communication – written and verbal clarity is crucial
- Attention to detail – they often manage the systems that keep everything running
Soft skills like adaptability, accountability, and calmness under pressure are also key.
It depends on the level and location, but here’s a general range:
- Entry-level/assistant roles: $45,000–$60,000/year
- Mid-level/business ops managers: $70,000–$95,000/year
- Senior or director-level: $100,000–$140,000+
Remote roles or fast-growing startups may also offer performance bonuses or equity.
While both roles may involve coordination and organization, Business Operations is typically more strategic.
It involves process design, cross-departmental work, reporting, and systems thinking. Admin roles often focus on supporting individuals or teams with logistics and scheduling, while business ops supports the broader engine of the company.
There’s no fixed stack, but common tools include:
- Notion or Confluence for documentation
- Airtable, Google Sheets, or Excel for data tracking
- Asana, ClickUp, or Trello for project management
- Slack, Zoom, and Loom for internal communication
- HRIS tools like Gusto or BambooHR (for those supporting people ops)
