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“If you’ve Googled ‘job description for a Care Coordinator,’ you’ve probably come across a slew of articles that all look and sound the same. But here’s the thing: Most of these job posts won’t help you attract the right candidate. They give you checklists and filler content—nothing that truly represents your company or the impact this role can have.
The problem with these generic job posts is that they don’t connect with the kind of candidates you want. The best Care Coordinators aren’t just looking for a job—they want to know how they can make a difference, what kind of people they’ll be working with, and why the role matters.
In this guide, we’re going to show you how to write a job description that does more than just check the boxes. We’ll dive into the details of a great Care Coordinator job post that not only gets attention but also attracts top-tier talent.
For a more comprehensive guide on how to write a great job post, check out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/
WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results
What A Care Coordinator Actually Does - Their Roles
“A Care Coordinator is someone who ensures that patients or clients receive the care and support they need throughout their journey. This role is essential in healthcare settings, social services, or any environment where individuals require long-term care or assistance.
A Care Coordinator typically manages the logistics of patient care, schedules appointments, tracks health progress, and communicates between patients, their families, and medical professionals. But the role is about more than just administrative tasks—it’s about empathy, clear communication, and being the bridge that ensures people get the best care possible.
Think of them as the patient’s guide, providing not only organizational support but also emotional intelligence. A Care Coordinator’s job involves much more than checking off tasks—it’s about making a meaningful impact on people’s lives every day.”
Two Great Care Coordinator Job Description Templates
Version 1: Job Description For Experienced Care Coordinator
Job Title: Experienced Care Coordinator at Greenfield Health Services
Location: Denver, CO
Job Type: Full-Time
Salary: $55,000 – $65,000 per year
Schedule: Monday to Friday, 9:00 AM – 5:00 PM
Video from the Hiring Manager:
[Insert Loom or YouTube link here]
About Us:
At Greenfield Health Services, we’re a leading provider of home healthcare, serving individuals and families throughout Denver. We pride ourselves on offering personalized care that improves the lives of those we serve. Our team is dedicated to providing compassionate, high-quality healthcare, and as an experienced Care Coordinator, you’ll be at the heart of ensuring our clients get the care they deserve.
What You’ll Do:
- Manage and coordinate patient care across multiple providers and services
- Maintain detailed patient records and update healthcare plans regularly
- Act as a liaison between patients, families, and medical professionals
- Schedule appointments and follow-up visits to ensure comprehensive care
- Provide emotional support to patients and their families throughout the care process
- Monitor patient progress and adjust care plans as needed
What We’re Looking For:
- 3+ years of experience in care coordination or a related field
- Strong understanding of medical terminology and patient care processes
- Exceptional communication and organizational skills
- Ability to work both independently and as part of a team
- Empathy and patience, with the ability to connect with patients and families on a personal level
Perks and Benefits:
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and sick leave
- Professional development and training opportunities
- Flexible work hours and remote work options
Why This Role Is a Great Fit:
This role is perfect for someone who has a passion for helping others and a solid background in healthcare coordination. You’ll have the opportunity to directly impact patient outcomes and work in a supportive, collaborative environment. Greenfield Health Services values work-life balance and provides plenty of room for growth and career advancement.
How to Apply:
We respect your time. That’s why we use WorkScreen—so you’re evaluated based on strengths, not buzzwords. Click the link below to complete your short, structured evaluation:
👉 [Insert WorkScreen Link]
Version 2: Job Description For Entry-Level / Willing-to-Train Care Coordinator
Job Title: Care Coordinator (Entry-Level / Willing-to-Train) at Blue Horizon Healthcare
Location: Austin, TX
Job Type: Full-Time
Salary: $40,000 – $45,000 per year
Schedule: Monday to Friday, 8:30 AM – 4:30 PM
Video from the Hiring Manager:
[Insert Loom or YouTube link here]
About Us:
Blue Horizon Healthcare is a growing healthcare provider specializing in home health care services. We’re committed to enhancing the quality of life for our patients by providing compassionate care and innovative solutions. As a Care Coordinator at Blue Horizon, you’ll play a crucial role in delivering outstanding care and helping patients navigate their healthcare needs with confidence.
What You’ll Do:
- Assist in managing patient care by scheduling appointments and tracking medical progress
- Communicate with patients and families to gather necessary information
- Support medical staff in providing high-quality care and services
- Help ensure patients are connected with necessary healthcare providers
- Keep accurate and organized records of patient information
What We’re Looking For:
- A strong desire to help others and make a difference in people’s lives
- Excellent communication skills and attention to detail
- Ability to work in a fast-paced environment with a positive attitude
- Willingness to learn and grow within the role
- High school diploma or equivalent (additional healthcare certifications a plus)
Perks and Benefits:
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and holidays
- Opportunities for training and advancement
- Friendly, team-oriented work environment
Why This Role Is a Great Fit:
This entry-level role is ideal for someone with a passion for healthcare and a desire to grow in the field. You’ll receive hands-on training and be part of a company that believes in fostering career development. Blue Horizon Healthcare provides ample opportunity for professional growth and offers a supportive team atmosphere.
How to Apply:
We respect your time. That’s why we use WorkScreen—so you’re evaluated based on strengths, not buzzwords. Click the link below to complete your short, structured evaluation:
👉 [Insert WorkScreen Link]
Don’t let bad hires slow you down. WorkScreen helps you identify the right people—fast, easy, and stress-free.
Breakdown of Why These Care Coordinator Job Posts Work
Creating an effective job description is more than just listing responsibilities and qualifications. The best job posts stand out because they are specific, authentic, and engaging. Here’s why the job posts above work:
1. Clear, Specific Titles
The job titles used are not generic. They immediately tell candidates what the role is and who it’s for. For example, “Experienced Care Coordinator at Greenfield Health Services” specifies the level of experience and the company, while “Care Coordinator (Entry-Level / Willing-to-Train) at Blue Horizon Healthcare” makes it clear that this is an entry-level opportunity with room to grow. These titles provide clarity and attract the right candidates.
2. Warm Intros with Context
Instead of starting with a list of responsibilities, these job descriptions begin with a warm and inviting introduction that reflects the company’s mission and values. Both posts explain why the role matters—whether it’s enhancing patient outcomes or helping those who need care the most. This emotional connection is crucial in attracting candidates who align with the company’s mission.
3. Transparent Salary & Perks
Transparency about salary and benefits is key. By including the salary range and detailing benefits like health insurance, paid time off, and 401(k) matching, these posts set clear expectations. This level of transparency builds trust and signals that the company values fairness.
4. Respectful Application Process
The “How to Apply” section is straightforward and respectful. Both job descriptions emphasize the use of WorkScreen.io, a platform that evaluates candidates based on skills rather than resumes or buzzwords. This ensures that candidates are evaluated fairly and efficiently, which helps attract serious and qualified applicants.
5. Human Tone that Connects
Both job descriptions speak directly to candidates using a friendly, approachable tone. Phrases like “We’re looking for someone who…” or “You’ll have the opportunity to…” show that the company values the people behind the resumes. It makes the job posting feel less like a list of requirements and more like an invitation to join a supportive team.
6. Perks and Benefits
These job descriptions don’t just list responsibilities—they highlight the perks and benefits of working at the company. Offering clear, compelling details about health insurance, training, and career advancement shows that the company is invested in its employees’ well-being and growth. This is essential in attracting top-tier talent who are looking for more than just a paycheck.
Example of a Bad Care Coordinator Job Description (And Why It Fails)
Job Title: Care Coordinator
Company: Generic Healthcare Company
Location: [Insert Location]
Job Type: Full-Time
Salary: Not Listed
Job Summary:
We are looking for a Care Coordinator to manage patient care. The Care Coordinator will work closely with healthcare professionals to ensure patients receive the necessary services.
Key Responsibilities:
- Coordinate patient care
- Schedule appointments and meetings
- Handle patient records
- Communicate with healthcare providers
Requirements:
- Must have a degree
- Experience in healthcare is preferred
- Strong communication skills
How to Apply:
Please send your resume to hr@generichealthcare.com. Only shortlisted candidates will be contacted.
Why This Job Post Falls Short:
- Generic Job Title
The job title “Care Coordinator” is clear, but it’s too vague. It doesn’t include any specifics about the company or the type of care the coordinator will be involved in. A title like “Care Coordinator for Elderly Services at Greenfield Health Services” would instantly give candidates a better idea of what the role entails and the type of patients they will be working with. - No Mention of Company Culture or Mission
There’s nothing in the job description that tells candidates what the company stands for or why the role matters. In today’s competitive job market, top talent wants to know about the company’s mission, values, and culture. Without this, candidates may not feel connected to the opportunity. - No Salary Information
Failing to include salary information is a missed opportunity. Top candidates want transparency when it comes to compensation. Not listing it can make the job posting feel outdated or even untrustworthy. - Cold Hiring Process
The phrase “Only shortlisted candidates will be contacted” feels dismissive. Candidates should feel respected throughout the process. Offering clarity about the hiring process (for example, the timeline or what steps to expect) shows professionalism and respect for the candidate’s time. - Lack of Personality in the CTA
The call to action (“Please send your resume…”) is very transactional. It doesn’t encourage candidates to engage or get excited about applying. A more inviting CTA, such as “We’re excited to meet you! Apply now and start your journey with us,” could generate more enthusiasm.
Bonus Tips to Make Your Job Post Stand Out
Creating an engaging job post is only half the battle. To truly attract top talent, you need to add a few extra touches that will make your post stand out. Here are some bonus tips that can help:
1. Add an IMPORTANT NOTICE to Build Trust
Include a security and privacy notice in your job post. Job candidates need to feel safe when applying, and this simple addition can go a long way in building trust. Here’s an example:
“We take the security and privacy of all job applicants very seriously. We will never ask for payment, bank details, or personal financial information during any part of the hiring process.”
2. Mention Leave Days or Flex Time
Candidates value work-life balance. Including information about leave days, flex time, or the possibility of remote work can make your post more attractive. Consider adding something like:
“Enjoy up to 24 flexible days off per year, so you can recharge and come back stronger.”
3. Highlight Training & Growth Opportunities
Top candidates are often looking for companies that invest in their employees’ growth. Mentioning opportunities for training, mentorship, or career development can make your job post much more appealing. For example:
“We invest in our employees’ development. You’ll get access to training and mentorship to help you improve your skills and advance your career.”
4. Add a Loom Video for Trust and Engagement
Including a video from the hiring manager or team members can really set your job post apart. Videos help candidates feel like they’re getting a personal touch and show transparency. Consider saying:
“Hear from our team directly. Check out our hiring manager’s video below to learn more about why this role is such an exciting opportunity.”
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
5. Be Clear About Your Commitment to Diversity
Diversity is a crucial aspect of a healthy workplace. Letting candidates know that your company values diversity can encourage more applicants from different backgrounds to apply. For instance:
“We are committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and encourage everyone to apply.”
These bonus tips can make a big difference in how your job post resonates with potential candidates. By adding transparency, flexibility, and a human touch, you show that your company values its employees and respects their time.
Should You Use AI to Write Job Descriptions?
In today’s digital age, many employers turn to AI to help streamline the hiring process, including writing job posts. While AI can be a helpful tool, it’s crucial to use it wisely. Here’s why blindly relying on AI could hurt your hiring efforts:
Why You Shouldn’t Rely on AI Alone
AI-generated job posts may seem like a quick solution, but they can often lead to generic, lackluster descriptions that fail to connect with the right candidates. Here’s why using AI alone can backfire:
- Lack of Personalization
AI can produce a basic template, but it can’t capture the unique voice of your company or the specific nuances of the role. A job post is your chance to show candidates what it’s really like to work at your company. AI, by itself, won’t give your job post the personal touch it needs. - Missed Connection with Top Talent
The best candidates are looking for more than just a job—they want a role where they can contribute, grow, and feel part of something meaningful. AI-generated job posts often lack the emotional appeal that resonates with top talent. - Over-reliance on Buzzwords
AI tends to rely on common phrases and buzzwords. While these may seem to tick the boxes, they don’t actually tell candidates why the job is a great opportunity. Without the right context, your post might fail to attract candidates who are looking for a deeper connection.
How to Use AI the Right Way
AI can be a great tool if used correctly, but it should never replace human input. Here’s how you can use AI effectively:
- Provide Context
Before using AI to write a job post, provide it with real company information, including your values, tone, and the specifics of the role. The more context you provide, the more AI can generate content that aligns with your company’s voice and mission. - Refine the Output
Use AI to help polish your job post—not to write it from scratch. After you generate the post, go through it and make sure it captures the nuances of your company and role. Adjust the tone, add specifics, and ensure the post feels authentic. - Be Intentional with Your Prompts
When using AI, be specific about what you need. For example, instead of asking AI to “write a job post for a Care Coordinator,” provide it with more details:
“Help me write a job post for a Care Coordinator at Greenfield Health Services. We’re looking for someone experienced in coordinating healthcare services, and we value empathy, communication, and teamwork. The post should reflect our compassionate company culture and emphasize the opportunity for growth. Here are a few notes I’ve written to get you started: [paste your notes] “
By combining AI with human insight, you can create a job post that’s not only functional but also compelling and authentic.
If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.
Copy-Paste Job Description Templates for Quick Use
Option 1: Conversational Job Description Template (Culture-First Style)
Job Title: Care Coordinator at [Company Name]
Location: [Location]
Job Type: Full-Time / Part-Time
Salary: [Insert Salary Range]
Schedule: [Insert Schedule]
Video from the Hiring Manager:
[Insert Loom or YouTube link here]
About Us:
At [Company Name], we believe in delivering compassionate care that makes a difference in people’s lives. Our Care Coordinators play a key role in providing that care, ensuring that our clients receive the best possible services and support.
What You’ll Do:
- Coordinate patient care and services across multiple providers
- Communicate with patients and their families to ensure seamless care
- Track appointments and health progress, updating care plans regularly
- Provide emotional support to patients and their families
- Work closely with healthcare professionals to adjust care plans as needed
What We’re Looking For:
- 2+ years of experience in care coordination or a related field
- Strong communication and organizational skills
- Empathy and ability to build trust with patients and families
- A passion for helping others and improving quality of life
Perks and Benefits:
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO) and sick leave
- Opportunities for professional development and career advancement
Why This Role Is a Great Fit:
This is a fantastic opportunity for someone who wants to make a real impact in people’s lives. You’ll be part of a close-knit team and have the chance to grow within a company that values your contributions.
How to Apply:
We respect your time. That’s why we use WorkScreen—so you’re evaluated based on strengths, not buzzwords. Click the link below to complete your short, structured evaluation:
👉 [Insert WorkScreen Link]
Option 2: Structured “Job Brief + Responsibilities + Requirements” Format
Job Title: Care Coordinator at [Company Name]
Location: [Location]
Job Type: Full-Time / Part-Time
Salary: [Insert Salary Range]
Schedule: [Insert Schedule]
Video from the Hiring Manager:
[Insert Loom or YouTube link here]
About Us:
[Company Name] provides comprehensive care for individuals who need support managing their health. As a Care Coordinator, you will help organize and manage patient care, ensuring they receive the highest level of service.
Job Brief:
We are seeking a Care Coordinator who is organized, compassionate, and dedicated to improving patient care. This role requires someone who can handle logistics while maintaining a high level of empathy and communication with patients and their families.
Responsibilities:
- Coordinate and manage patient appointments, care schedules, and follow-up visits
- Act as a liaison between patients, families, and healthcare providers
- Ensure all patient records are kept up to date and accurate
- Offer support to patients and families, helping them navigate their care options
- Monitor and adjust care plans based on patient needs
Requirements:
- 2+ years of experience in healthcare coordination
- Excellent organizational and communication skills
- Empathy, patience, and the ability to build strong relationships
- Ability to work independently and in a team-oriented environment
Perks and Benefits:
- Health, dental, and vision insurance
- Paid time off (PTO)
- 401(k) with company match
- Opportunities for training and career growth
How to Apply:
We respect your time. That’s why we use WorkScreen—so you’re evaluated based on strengths, not buzzwords. Click the link below to complete your short, structured evaluation:
👉 [Insert WorkScreen Link]
Let WorkScreen Handle the Next Step
Once your job post is live and attracting the right candidates, the next step is evaluating them in a way that is efficient, unbiased, and data-driven. That’s where WorkScreen.io comes in.
Why WorkScreen.io?
- Quickly Identify Your Most Promising Candidates: WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
- Easily Administer One-Click Skill Tests: With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
- Eliminate Low-Effort Applicants:WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
How It Works:
After you post your job on your preferred platform, simply direct candidates to WorkScreen.io where they will complete a short, structured evaluation. The platform does the hard work for you—evaluating candidates based on their skills and strengths, not just their resumes.
Start Hiring Smarter with WorkScreen.io Today Make smarter, data-driven hiring decisions that will save you time and help you hire the right Care Coordinator.
FAQ
When hiring a Care Coordinator, it’s important to look for a combination of technical and interpersonal skills. Here are some key skills to consider:
- Organizational Skills: A Care Coordinator needs to manage multiple tasks, schedules, and patient needs efficiently.
- Communication Skills: They should be able to clearly communicate with patients, families, and healthcare providers, ensuring everyone is on the same page.
- Empathy and Emotional Intelligence: Since Care Coordinators often work closely with individuals in stressful or vulnerable situations, empathy and the ability to connect with others emotionally are crucial.
- Problem-Solving: Care Coordinators should be able to handle unexpected challenges, such as schedule changes or coordination issues, and find effective solutions.
- Attention to Detail: Managing patient records and ensuring all care plans are up to date requires high attention to detail to avoid errors.
- Time Management: The ability to prioritize tasks and handle multiple patients or responsibilities at once is essential for success.
The salary of a Care Coordinator can vary depending on factors such as location, experience, and the specific sector (healthcare, social services, etc.). On average:
- In the U.S., the salary for a Care Coordinator typically ranges from $45,000 to $60,000 per year.
- For entry-level positions, the salary might start around $40,000 per year, whereas more experienced Care Coordinators can earn upwards of $65,000 per year or more, particularly if they specialize in a specific field like geriatrics or chronic disease management.
Salaries can also vary by region, with higher pay found in urban areas or areas with a high demand for healthcare services.
Care Coordinators often face the challenge of balancing multiple priorities and dealing with complex cases. Some common challenges include:
- Managing Communication Across Multiple Providers: Coordinating care among multiple healthcare professionals can lead to information gaps or miscommunication if not handled carefully.
- Dealing with Limited Resources: At times, Care Coordinators must work within the constraints of limited resources, making it harder to provide ideal care for every patient.
- Emotional Strain: Being constantly in touch with patients dealing with serious health issues can be emotionally draining. This can affect a Care Coordinator’s well-being if they do not have a good support system in place.
Despite these challenges, Care Coordinators often find the role rewarding, as they can make a direct impact on patients’ lives.
