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If you’ve Googled “Client Coordinator job description,” you’ve probably come across dozens of templates that all look the same: generic wording, stiff bullet points, and zero insight into what the role actually requires.
The problem? Posts like these don’t help you attract the right candidates—they just add noise.
Top candidates don’t get excited by copy-paste job posts. They want to understand what makes your company different, what impact they’ll have, and why this role matters. A bland template fails to do that—it feels like a formality instead of an opportunity.
That’s why in this article, we’re going to do things differently. Instead of giving you another cookie-cutter outline, I’ll walk you through how to write a Client Coordinator job description that actually connects with candidates, attracts top talent, and reflects your company’s culture.
👉 If you haven’t read it yet, I highly recommend starting with our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/ . It breaks down why most job posts fail and shows you the strategies that make them resonate.
For now, let’s focus specifically on the Client Coordinator role—what it really is, and how you can write a job post that gets the right people to apply.
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What a Client Coordinator Actually Does - Their Roles
A Client Coordinator is the bridge between your company and your clients. They’re the person who ensures that clients feel supported, heard, and valued throughout their journey with your business. In many ways, they’re both the face and the voice of your company.
In plain terms, a Client Coordinator:
- Serves as the first point of contact for clients, answering questions and resolving concerns quickly.
- Coordinates schedules, meetings, and communication between clients and internal teams.
- Tracks project or service progress to make sure commitments are met.
- Provides a smooth, positive experience that builds trust and long-term relationships.
Beyond just handling tasks, this role requires strong communication skills, emotional intelligence, and organizational ability. A great Client Coordinator doesn’t just manage details—they make clients feel like they’re in capable hands. That’s why businesses often credit this role with directly influencing client satisfaction, retention, and referrals.
Think of them as a mix between a project manager, customer support specialist, and relationship builder—all rolled into one.
Two Great Client Coordinator Job Description Templates
✅ Version 1: Job Description For Experienced Client Coordinator
📌 Job Title: Client Coordinator — Professional Services (Hybrid | New York, NY)
💼 Type: Full-Time
💲 Salary: $55,000–$65,000/year + benefits
🕒 Schedule: Mon–Fri, 9:00 AM–5:00 PM (with occasional flexibility)
🎥 A quick word from the hiring manager: (Insert Loom/YouTube link here — 60–90 seconds introducing the team and how this role drives client success.)
Who We Are
BrightPath Consulting is a boutique professional-services firm helping venture-backed companies in finance and healthcare navigate strategy, compliance, and operational scale. Headquartered near Bryant Park in NYC, our 40-person team blends ex-operators and domain experts. Clients work with us across multi-quarter engagements, and we’re proud that over 80% expand scope within the first year. We obsess over clarity, reliability, and a white-glove client experience.
What You’ll Do
As our Client Coordinator, you’ll own the day-to-day rhythm of client communication and delivery. You will:
- Serve as the primary point of contact for a portfolio of clients, triaging questions and routing requests.
- Schedule/prepare client meetings, circulate agendas, document decisions, and manage follow-ups.
- Track timelines and deliverables; flag risks and drive next steps with internal consultants.
- Maintain clean CRM and project boards; generate status notes and weekly summaries.
- Partner with senior consultants to translate client goals into actionable plans.
What We’re Looking For
- 2+ years in client services, account coordination, or project support (professional services preferred).
- Excellent written and verbal communication; calm, solutions-first style.
- Strong organization and prioritization across multiple accounts.
- Comfortable with CRM (HubSpot/Salesforce), Zoom, and project tools (Asana/ClickUp).
- Team-oriented with high ownership and follow-through.
Perks & Benefits
- Medical, dental, vision + employer HSA contribution
- 401(k) with company match after 3 months
- 15 PTO days + 10 paid holidays + 2 floating days
- Annual learning stipend ($1,200) and professional coaching access
- Commuter benefits (pre-tax) and home-office stipend for hybrid days
- Modern tools/equipment provided
Why This Role Is a Great Fit
- Impact: You’re the connective tissue between clients and consultants — your work directly drives renewals and referrals.
- Growth: Clear path to Senior Client Coordinator or Associate Account Manager within 12–18 months.
- Variety: Support fast-moving, high-visibility projects across multiple industries.
- Flexibility: Hybrid culture that values focus time and sane schedules.
📥 How to Apply: We use WorkScreen to keep hiring fair and skill-based. Apply here: [WorkScreen application link]. You’ll complete a short, role-relevant exercise so we can evaluate how you communicate, organize, and prioritize.
✅ Version 2: Job Description For Entry-Level / Willing-to-Train Client Coordinator
📌 Job Title: Client Coordinator — Training Provided (Remote-Friendly | Austin, TX)
💼 Type: Full-Time
💲 Salary: $40,000–$48,000/year + benefits
🕒 Schedule: Mon–Fri, 8:30 AM–5:30 PM
🎥 Meet the team (90 seconds): (Insert Loom/YouTube link — introduce mission, day-in-the-life, and how success is measured.)
Who We Are
CareBridge Solutions equips community healthcare providers with scheduling, patient-communication, and care-coordination support. From our Austin hub, we support 120+ clinics nationwide with a patient-first mindset and rigorous data privacy standards. Our coordinators are the heartbeat of smooth clinic operations — ensuring every patient and provider gets clear, timely communication.
What You’ll Do
- Be a friendly, reliable point of contact for clinic staff and patients.
- Manage calendars, confirm appointments, and coordinate reminders/follow-ups.
- Keep records accurate in our systems and escalate issues appropriately.
- Track open requests to resolution; proactively communicate updates.
- Support daily admin tasks so clinics can focus on care.
What We’re Looking For
- Strong communication and people skills; calm under pressure.
- Organized, detail-oriented, and eager to learn.
- Comfortable adopting new software quickly.
- Prior customer service or admin experience is a plus, not a must.
Perks & Benefits
- Medical, dental, vision + Employee Assistance Program
- 12 PTO days + 8 paid holidays + sick time
- $800 annual education stipend and internal mentorship program
- Home-office equipment provided for remote days
- Wellness stipend ($40/month) and paid volunteer day
- Parental leave policy from Day 1
Why This Role Is a Great Fit
- Mission: Your work helps clinics deliver timely, compassionate care.
- Support: Structured 4-week onboarding, shadowing, and weekly 1:1s.
- Trajectory: Clear growth path to Senior Coordinator or Team Lead within 12–18 months.
- Belonging: Collaborative, kind team that celebrates progress and learning.
📥 How to Apply: We hire for potential as much as experience. Apply via WorkScreen here: [WorkScreen application link]. You’ll complete a short, practical exercise that mirrors real work so we can understand your communication and organization skills.
Don’t let bad hires slow you down. WorkScreen helps you identify the right people—fast, easy, and stress-free.
Breakdown: Why These Client Coordinator Job Posts Work
Writing a job description isn’t just about listing duties — it’s about selling the opportunity while staying transparent and respectful. Let’s look at why the two examples above stand out compared to the generic, templated posts you usually see online.
1. Clear, Specific Job Titles
Instead of a vague “Client Coordinator,” the posts add context:
- Client Coordinator — Professional Services (Hybrid | New York, NY)
- Client Coordinator — Training Provided (Remote-Friendly | Austin, TX)
This immediately signals who the role is for, where it’s based, and what level of experience is expected. The best candidates know right away if the post is relevant to them.
2. Video From the Hiring Manager or Team
Adding a short Loom or YouTube clip makes the role personal and relatable. Candidates get to see the people they’d be working with — something that instantly builds trust and human connection.
3. Authentic “Who We Are” Section
Both posts introduce the company with specifics — BrightPath’s boutique consulting model and CareBridge’s nationwide clinic support. This context shows the company’s identity and mission, instead of dropping a generic “we’re a leading company” line. Candidates connect more when they see what the company does and why it matters.
4. Warm, Contextual Introductions
Rather than jumping straight into responsibilities, each post frames the role with a story:
- BrightPath emphasizes client satisfaction and multi-quarter engagements.
- CareBridge highlights patient-first values and the impact coordinators have on care delivery.
This creates meaning behind the job instead of just tasks.
5. Transparent Salary & Benefits
Both examples list a salary range upfront. This signals respect and trust — candidates don’t have to guess or waste time. In today’s market, salary transparency also increases the likelihood of attracting serious, high-quality applicants.
6. Separation of Perks & Why the Role Fits
By splitting these sections, the posts give clarity:
- Perks & Benefits = tangible incentives (insurance, PTO, stipends).
- Why This Role Is a Great Fit = intangible but powerful reasons (impact, growth, belonging).
This dual structure shows you care about both the practical and emotional motivators.
7. Candidate-Centered Responsibilities
Notice how responsibilities aren’t written as cold task lists. Instead, they’re framed as outcomes that matter:
- “Track timelines and deliverables; flag risks and drive next steps.”
- “Be a friendly, reliable point of contact for clinic staff and patients.”
This shows candidates why their role matters and what success looks like.
8. Respectful Application Process
Both posts mention using WorkScreen, highlighting skill-based evaluations instead of résumé keyword matching. This makes the process sound fair, modern, and considerate of candidates’ time.
👉 When you combine all these elements — clarity, human tone, transparency, and respect — you end up with job descriptions that don’t just fill seats, but actually attract top-tier candidates who care about doing great work.
Bad Client Coordinator Job Description Example (And Why It Fails)
📌 Job Title: Client Coordinator
💼 Type: Full-Time
📍 Location: Dallas, TX
📝 Deadline: Open until filled
Job Summary
We are seeking a Client Coordinator to oversee client communications, scheduling, and administrative support. The Client Coordinator will manage client requests, maintain files, and ensure smooth day-to-day operations.
Key Responsibilities
- Manage daily client communications
- Schedule meetings and coordinate with internal staff
- Maintain accurate client records
- Provide general administrative support
Requirements
- Bachelor’s degree preferred
- 2–3 years of administrative or customer service experience
- Strong communication and organizational skills
- Proficiency with Microsoft Office
How to Apply
Interested applicants should send a résumé and cover letter to hr@company.com. Only shortlisted candidates will be contacted.
❌ Why This Job Description Fails
- Generic Job Title
“Client Coordinator” alone is vague. It doesn’t specify industry, level, or location relevance beyond “Dallas, TX.” Compare this with titles like Client Coordinator — Training Provided (Remote-Friendly | Austin, TX), which feel more targeted. - Cold, Minimal Introduction
The summary is flat: “oversee client communications, scheduling, and administrative support.” There’s no mention of company mission, values, or why this role matters. It feels like a placeholder post. - No Salary or Perks Mentioned
Candidates today expect transparency. Leaving out pay and benefits signals an outdated, employer-first mindset that can deter strong applicants. - Culture Is Missing
There’s nothing about how the team works, what values drive the company, or how employees are treated. Applicants are left guessing whether this is an environment they’d want to join. - Responsibilities Are Too Broad
“Manage daily client communications” or “provide general administrative support” could mean anything. The lack of specificity makes it hard for candidates to picture themselves in the role. - Dismissive Hiring Process
The line “Only shortlisted candidates will be contacted” feels cold and one-sided. It suggests applicants’ time and effort aren’t respected — the exact opposite of how modern, human job posts should feel. - Zero Personality in the CTA
Ending with “send résumé and cover letter to hr@company.com” reads like a legal formality, not an invitation. There’s no warmth, excitement, or brand voice to connect with.
👉 This example highlights why generic job descriptions don’t inspire top talent. They check boxes, but they don’t build trust, communicate values, or spark motivation to apply.
Bonus Tips to Make Your Client Coordinator Job Post Stand Out
If you want your job description to attract the right candidates, don’t stop at the basics. Adding a few thoughtful details can make your post more trustworthy, engaging, and appealing to top talent.
1. Add an Important Notice for Candidate Security
Show candidates that you value their privacy and safety by including a short security statement at the end of your job post. For example:
Important Notice: We take applicant privacy seriously. We will never ask for payment, personal banking details, or sensitive financial information at any stage of the hiring process.
This small line builds instant trust and reassures candidates that your process is professional.
2. Mention Leave Days or Flex Time
Candidates care deeply about work-life balance. Highlighting leave policies or flexible schedules upfront shows that your company respects their time. For example:
“Enjoy 15 paid vacation days, 10 holidays, and 2 floating days annually, so you can recharge and come back stronger.”
3. Highlight Training & Growth Opportunities
For roles like Client Coordinator, growth potential is a huge motivator. Instead of just listing tasks, emphasize how the role develops into higher-level opportunities. Example:
“We invest in growth. You’ll receive mentorship, structured onboarding, and access to an annual learning stipend to help you advance into senior roles.”
4. Add a Loom or YouTube Video
Including a short (60–90 second) video from the hiring manager or CEO makes your job post feel human. Candidates can see who they’ll be working with and why the role matters. This creates a stronger emotional connection than text alone.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
5. Be Transparent About the Hiring Process
Respect your candidates’ time by outlining how you hire. For example:
“We review every application and respond to all candidates within two weeks. Shortlisted applicants will complete a short WorkScreen skills evaluation, followed by one interview. No matter the outcome, you’ll always hear back from us.”
Clarity reduces applicant anxiety and shows that your process is fair, structured, and respectful.
👉 By adding these small but powerful details, your Client Coordinator job description will rise above the generic templates online — helping you stand out and connect with the candidates who are most aligned with your mission.
A Word of Caution About Using AI for Job Posts
Lately, it feels like every hiring blog and ATS tool is promoting “AI-generated job descriptions.” With one click, you can churn out a full job post in seconds. Sounds efficient, right?
The problem is this: AI-generated job posts without human input are generic, lifeless, and ineffective.
❌ Why You Shouldn’t Rely on AI Alone
- Generic & Forgettable: AI templates sound the same across companies. They lack your unique values, mission, and tone — making your post blend into the noise.
- Wrong Candidates: Because the posts are vague, they tend to attract job seekers spraying out applications, not thoughtful candidates who care about your role.
- Poor First Impressions: Your job post is often the first experience a candidate has with your company. A bland, robotic post reflects poorly on your brand.
✅ The Smarter Way to Use AI
AI can still be powerful — if you feed it the right ingredients. Think of it as a writing assistant, not a replacement for your voice. Here’s how:
- Provide Company Context
Tell AI who you are, what you do, and what makes your team unique. - Describe the Role Clearly
Share the core responsibilities, key skills, and what success looks like. - Define Your Tone & Values
Do you want the post to sound warm? Professional? Mission-driven? Spell it out. - Include Real Details
Salary, perks, benefits, hiring process — AI won’t guess these, you need to give them.
Example Prompt (for a Client Coordinator role)
“Help me write a job description for a Client Coordinator at CareBridge Solutions. We’re a healthcare support company based in Austin, TX. The Client Coordinator will manage scheduling, patient communications, and support clinic operations. Our culture is collaborative, supportive, and mission-driven. We want to attract candidates who are empathetic, detail-oriented, and strong communicators. We offer $40,000–$48,000/year, medical benefits, PTO, and a professional growth stipend. Here are a few notes I’ve written to get you started: [paste your notes]. Please write the job description in a warm, human tone.”
The difference? Instead of spitting out a lifeless template, AI will produce something personalized and useful that you can polish and post.
👉 Bottom line: Don’t let AI do all the work. Use it as a tool to save time, but guide it with your company’s real values and details. That way, your Client Coordinator job post still feels human and unique — and attracts the right candidates.
If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.
Quick Copy-Paste Client Coordinator Job Description
✅ Option 1: Conversational Job Description (Culture-First Style)
Job Title: Client Coordinator — Professional Services at [Company Name]
💼 Location: Remote (HQ: [City, State])
🕒 Type: [Full-Time/Part-Time]
💰 Salary Range: [$X,000 – $Y,000]/year
🎥 60–90s video from the Hiring Manager: [Insert Loom/YouTube link]
About Us
[Company Name] helps [describe who you serve: e.g., venture-backed teams / SMBs / nonprofits] with [your offerings, e.g., compliance, operations, strategy]. Our team values [e.g., clarity, reliability, kindness] and a white-glove client experience. We’re growing and looking for a Client Coordinator who loves keeping people informed, projects moving, and clients feeling cared for.
The Role
You’ll be the heartbeat of our client relationships—coordinating communication, meetings, and follow-ups so every commitment is met.
What You’ll Do
- Be the primary point of contact for assigned clients; triage and route requests.
- Schedule meetings, prep agendas, capture decisions, and manage follow-ups.
- Track timelines/deliverables and flag risks early.
- Keep CRM/project boards tidy; send weekly status notes.
- Partner with internal teams to turn client goals into next steps.
Requirements
- [2+ years] in client services, coordination, or account support (or similar).
- Excellent written/verbal communication; solutions-first style.
- Organized across multiple priorities; strong follow-through.
- Comfortable with [your tools: e.g., HubSpot/Salesforce, Zoom, Asana/ClickUp].
- Team-oriented with high ownership.
Perks & Benefits
- Health, dental, vision insurance
- PTO: [e.g., 15 days] + [X] paid holidays + [Y] floating days
- 401(k) match / retirement plan
- Annual learning stipend: [$X,00] + access to coaching/mentorship
- Hybrid/remote support: home-office stipend and modern equipment
Why This Role Is a Great Fit
- Impact: Your coordination directly drives client satisfaction, renewals, and referrals.
- Growth: Clear path to [Senior Coordinator / Associate AM] in [12–18 months].
- Variety: Support high-visibility projects across [industries you serve].
- Balance: Flexible, humane schedules; a team that respects focus time.
📥 How to Apply: We hire on skills, not buzzwords. Apply via WorkScreen: [Insert WorkScreen link]. You’ll complete a short, role-relevant exercise.
✅ Option 2: Structured Format (Job Brief + Responsibilities + Requirements)
Job Title: Client Coordinator at [Company Name]
💼 Location: Remote (HQ: [City, State])
🕒 Type: [Full-Time/Part-Time]
💰 Salary Range: [$X,000 – $Y,000]/year
Job Brief
[Company Name] supports [who you serve] with [your offering]. We’re seeking a Client Coordinator to manage communication, scheduling, and follow-ups so internal teams can execute smoothly and clients always feel supported.
Responsibilities
- Act as first point of contact for client communications.
- Schedule/confirm meetings and manage reminders.
- Maintain accurate records in [your systems/tools].
- Track open requests to resolution and communicate updates.
- Provide daily administrative/coordination support.
Requirements
- Strong communication and organization skills.
- Tech-friendly; quick to learn [your tools].
- [Prior customer service/admin experience preferred but not required].
- Positive, professional presence with a client-first mindset.
Perks & Benefits
- Health, dental, vision insurance
- PTO: [e.g., 12 days] + [X] holidays + sick time
- Education stipend: [$X,00] and internal mentorship
- Wellness stipend: [$X/month] + paid volunteer day
- Remote-friendly: home-office equipment provided
📥 How to Apply: Apply via WorkScreen: [Insert WorkScreen link]. We respect your time and keep you updated at each step.
Next Step: Let WorkScreen Handle the Hard Part
Writing a great job description is just the beginning. Once your post attracts candidates, the real challenge is sorting through applications to find the people who truly stand out.
That’s where WorkScreen.io comes in.
Here’s how WorkScreen helps you hire smarter:
- Quickly Identify Top Talent
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
- One-Click Skill Tests
With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
- Filter Out Low-Effort Applicants
WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
- Save Hours of Manual Review
Instead of drowning in résumés, you’ll have a clear, data-driven shortlist — making it easier to move great candidates forward quickly.
With a strong job description and WorkScreen’s evaluation system, you’ll attract better candidates, save time, and avoid costly hiring mistakes.
FAQ
A successful Client Coordinator blends hard skills with soft skills. On the hard side, look for organizational ability, scheduling, CRM knowledge, and comfort with digital communication tools. On the soft side, communication, emotional intelligence, problem-solving, and the ability to stay calm under pressure are essential. The best candidates don’t just keep track of details — they keep relationships healthy.
In the United States, the average salary for a Client Coordinator typically ranges from $42,000 to $55,000 per year, depending on industry, company size, and location. More experienced coordinators or those working in high-demand sectors (such as healthcare or finance) can earn above this range. Entry-level positions may start slightly lower but often include opportunities for advancement.
Not exactly. While both roles involve working with clients, an Account Manager is usually responsible for strategy, upselling, and revenue growth. A Client Coordinator, on the other hand, focuses on day-to-day support, communication, and ensuring projects and services run smoothly.
A Receptionist primarily manages the front desk, greets visitors, and handles incoming calls. A Client Coordinator takes on deeper responsibilities like managing client accounts, scheduling projects, and ensuring service delivery. Think of it as moving from front-line support to relationship management and coordination.
