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If you’ve Googled “coatroom attendant job description” you’ve probably seen the same thing repeated everywhere: a short list of duties, a few vague requirements, and nothing that really tells you how to attract the right candidates. The problem? Posts like that don’t connect with the people you actually want to hire. They read like checklists—cold, generic, and forgettable.
But here’s the truth: a great coatroom attendant isn’t just someone who hangs coats. They’re often the first and last impression your guests will have. They set the tone, ensure belongings are handled with care, and make people feel welcome. If your job post doesn’t communicate that, top candidates will simply scroll past.
That’s why in this article, we’re going to go beyond the usual bullet points. You’ll see:
- A plain-English explanation of what the role is really about.
- Two job description templates you can copy and adapt (one for experienced hires, one for entry-level).
- Real examples of what works—and what doesn’t.
- Bonus tips, an AI caution, and a quick copy-paste version for when you’re in a hurry.
👉 Before we dive in, I recommend reading our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/ — it breaks down the difference between generic posts that repel candidates and compelling posts that actually attract top talent.
And when you’re ready to hire, we’ll show you how to take things further with WorkScreen.io—so you can quickly evaluate candidates, filter out low-effort applications, and make smarter, confident hiring decisions.
Don’t let bad hires slow you down.
WorkScreen helps you identify the right people—fast, easy, and stress-free.
What a Coatroom Attendant Actually Does - Their Roles
A coatroom attendant is more than just someone who takes jackets and hands out tickets. They’re part of the guest experience. Their job is to greet people warmly, store personal belongings safely, and return them quickly and accurately when guests are ready to leave. In many venues—restaurants, theaters, hotels, or event spaces—the coatroom attendant is the first impression when guests arrive and the last touchpoint before they go.
That means the role blends reliability and attention to detail with hospitality and trust. Guests need to feel their belongings are safe, and they also want to feel welcomed. A great coatroom attendant brings calm efficiency, remembers faces, handles items carefully, and contributes to the overall professionalism of the establishment.
In short: they’re not just storing coats—they’re helping create a positive, polished experience that guests remember.
Two Great Coatroom Attendant Job Description Templates
We’ll provide two tailored job description options:
1.✅ Option 1: For employers looking to hire an experienced candidates with prior experience.
2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential.
✅ Template 1: Job Description For Experienced Coatroom Attendant
Job Title: Coatroom Attendant — The Regent Theatre & Events Center
Location: Downtown Chicago, IL | Type: Full-Time/Part-Time | Compensation: $18–$22/hr + tips
A quick word from our hiring manager
[Loom/YouTube link — 60–90 seconds introducing the team, shifts, and what “great” looks like]
Who We Are
The Regent is a 1,200-seat historic theatre and events venue in downtown Chicago hosting concerts, private galas, film premieres, and corporate shows. We obsess over the guest experience—from the lobby welcome to the final goodbye—and our coatroom team is a big part of that first and last impression.
Our Culture
We’re a hospitality-first crew: calm under pressure, friendly, and organized. We back each other up during sell-out nights, communicate clearly on radios, and keep standards high without losing the human touch. Professionalism, punctuality, and respect define how we work.
The Role
You’ll greet guests, securely store personal items, and return them quickly and accurately. You’ll keep the coatroom tidy, track tickets flawlessly, and coordinate with front-of-house so lines move smoothly even at peak times.
Responsibilities
- Warmly welcome guests; collect and tag coats, bags, and special items
- Issue/track claim tickets with 100% accuracy; verify on return
- Keep items secure, coatroom organized, and aisles clear for safety
- Communicate with ushers/FOH to manage surges at arrival and exit
- Handle basic guest queries; escalate issues promptly to the supervisor
Qualifications
- 6+ months in hospitality/events/FOH or similar guest-facing role
- Detail-oriented, fast but careful; reliable under time pressure
- Clear communicator; friendly, composed, professional appearance
- Willing/able to work evenings, weekends, and event-based schedules
Why This Role Is a Great Fit
- You like fast, focused work where accuracy matters
- You enjoy being part of the guest journey (first hello, last goodbye)
- You want a tight, supportive FOH team with room to grow (usher, concierge, VIP)
Perks & Benefits
- $18–$22/hr based on experience + tips
- Paid training; uniform provided; secure staff lockers
- Shift meal or snack stipend; public transit reimbursement
- Priority consideration for internal openings across guest services
How to Apply
We respect your time. That’s why we use WorkScreen—so you’re evaluated based on strengths, not buzzwords. Click the link below to complete your short, structured evaluation:
👉 [Insert WorkScreen Link]
🌱 Template 2: Job Description For Entry-Level / Willing-to-Train Coatroom Attendant
Job Title: Coatroom Attendant (Training Provided) — Harbor Lights Hotel
Location: Seattle, WA (Waterfront) | Type: Full-Time/Part-Time | Compensation: $17–$20/hr + service-charge share
A quick word from our hiring manager
[Loom/YouTube link — 60–90 seconds on schedule, training, and what success looks like in week 1–4]
Who We Are
Harbor Lights is a 120-room boutique hotel on Seattle’s waterfront with lively banquet spaces and weekend weddings. We’re known for genuine service, polished details, and a calm, welcoming atmosphere—even when the lobby is buzzing.
Our Culture
Kind, steady, and guest-obsessed. We coach proactively, celebrate small wins, and treat teammates and guests with the same respect. You’ll find clear checklists, patient training, and leaders who jump in during rushes.
The Role
No experience? We’ll train you. You’ll greet guests, tag and store belongings, keep the coatroom neat, and return items fast and accurately. You’ll also support the front desk or banquet team during peak times.
Responsibilities
- Greet guests warmly; tag/store coats, small bags, and special items
- Follow simple ticket and storage steps; double-check returns
- Keep the coatroom organized, safe, and presentable throughout the shift
- Pitch in with front desk/banquets when needed (directions, simple queries)
Qualifications
- No experience required—reliability and friendliness matter most
- Comfortable standing for periods and staying organized under light pressure
- Evening/weekend availability (events/weddings often peak then)
- Clear, courteous communication; willingness to learn and follow checklists
Why This Role Is a Great Fit
- You want a welcoming entry into hospitality with real training
- You like tidy, methodical work and helping people feel taken care of
- You want growth options (front desk, concierge, banquets)
Perks & Benefits
- $17–$20/hr + share of applicable service charges
- Paid training; uniform provided; shift meals
- Hotel/restaurant discounts; ORCA commuter benefit eligibility
- Health/dental/vision for eligible full-time roles; paid sick time per policy
How to Apply
We respect your time. That’s why we use WorkScreen—so you’re evaluated based on strengths, not buzzwords. Click the link below to complete your short, structured evaluation:
👉 [Insert WorkScreen Link]
Hiring doesn’t have to be hard.
If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.
Breakdown of Why These Coatroom Attendant Job Posts Work
- Clear, Specific Titles
- Instead of just “Coatroom Attendant,” the posts include the venue name and location (e.g., Coatroom Attendant — The Regent Theatre, Chicago). This immediately tells candidates where they’ll be working and sets context. Specificity helps filter in the right applicants and avoid wasted clicks.
- Instead of just “Coatroom Attendant,” the posts include the venue name and location (e.g., Coatroom Attendant — The Regent Theatre, Chicago). This immediately tells candidates where they’ll be working and sets context. Specificity helps filter in the right applicants and avoid wasted clicks.
- Video from the Hiring Manager
- Adding a short Loom or YouTube video before the “Who We Are” section gives the post a personal touch. Candidates get to see who they’ll be working with, hear about expectations, and feel the culture before applying. It’s human and instantly more trustworthy.
- Adding a short Loom or YouTube video before the “Who We Are” section gives the post a personal touch. Candidates get to see who they’ll be working with, hear about expectations, and feel the culture before applying. It’s human and instantly more trustworthy.
- Authentic “Who We Are” Section
- Each post gives a quick story about the company—the Regent’s focus on live events and Harbor Lights’ boutique hotel experience. This makes the job feel real and grounded, not like a faceless listing. Candidates want to join missions, not checklists.
- Each post gives a quick story about the company—the Regent’s focus on live events and Harbor Lights’ boutique hotel experience. This makes the job feel real and grounded, not like a faceless listing. Candidates want to join missions, not checklists.
- Company Culture is Front and Center
- By describing the work environment (team-first, calm under pressure, professional, supportive), applicants can self-select based on fit. Culture is just as important as pay, and including it reduces mismatched hires.
- By describing the work environment (team-first, calm under pressure, professional, supportive), applicants can self-select based on fit. Culture is just as important as pay, and including it reduces mismatched hires.
- Responsibilities That Show Impact
- Duties aren’t written as bland chores. Instead of “collect coats,” it’s “part of the first and last impression” and “coordinate with FOH so lines move smoothly.” This frames the role as meaningful, not menial.
- Duties aren’t written as bland chores. Instead of “collect coats,” it’s “part of the first and last impression” and “coordinate with FOH so lines move smoothly.” This frames the role as meaningful, not menial.
- Qualifications That Feel Balanced
- The Regent template asks for prior experience. Harbor Lights makes it clear no experience is needed, only reliability and attitude. This dual approach expands the hiring funnel without lowering standards—great for companies that want both seasoned staff and trainable talent.
- The Regent template asks for prior experience. Harbor Lights makes it clear no experience is needed, only reliability and attitude. This dual approach expands the hiring funnel without lowering standards—great for companies that want both seasoned staff and trainable talent.
- Why This Role Is a Great Fit
- Instead of simply listing perks, the post tells candidates why the role matters to them personally—whether it’s joining a fast-paced events team (Regent) or getting a stepping stone into hospitality (Harbor Lights). That emotional pitch is what generic job boards miss.
- Instead of simply listing perks, the post tells candidates why the role matters to them personally—whether it’s joining a fast-paced events team (Regent) or getting a stepping stone into hospitality (Harbor Lights). That emotional pitch is what generic job boards miss.
- Separate Perks & Benefits Section
- Transparency matters. Both posts clearly outline hourly pay, tips, training, meals, and staff discounts. Harbor Lights even includes benefits like health/dental/vision for full-time hires. This builds trust and attracts serious applicants.
- Transparency matters. Both posts clearly outline hourly pay, tips, training, meals, and staff discounts. Harbor Lights even includes benefits like health/dental/vision for full-time hires. This builds trust and attracts serious applicants.
- Respectful Application Process
- Both posts highlight WorkScreen: a short, structured evaluation instead of resume keyword scans. This shows candidates you respect their time and are committed to fairness. In a world where applicants often never hear back, this sets you apart immediately.
- Both posts highlight WorkScreen: a short, structured evaluation instead of resume keyword scans. This shows candidates you respect their time and are committed to fairness. In a world where applicants often never hear back, this sets you apart immediately.
Bad Coatroom Attendant Job Description Example (And Why it Fails)
Job Title: Coatroom Attendant
Company: Downtown Events Inc.
Location: Chicago, IL
Job Type: Part-Time
Job Summary
We are seeking to hire a coatroom attendant to assist with guest belongings. The attendant will be responsible for checking coats and ensuring items are returned to the correct guest.
Responsibilities
- Check in coats and bags
- Issue tickets to guests
- Return items when requested
Requirements
- High school diploma or equivalent
- Good communication skills
- Ability to stand for long periods of time
How to Apply
Please send your resume and cover letter to hr@downtownevents.com. Only shortlisted candidates will be contacted.
❌ Why This Job Post Fails
- Generic Title
- Just “Coatroom Attendant.” No venue, no context, no reason why this role matters. Forgettable at best.
- Just “Coatroom Attendant.” No venue, no context, no reason why this role matters. Forgettable at best.
- Cold, Lifeless Introduction
- The “Job Summary” is a single bland sentence that says nothing about the company, culture, or guest experience.
- The “Job Summary” is a single bland sentence that says nothing about the company, culture, or guest experience.
- No Mention of Culture or Mission
- Candidates have no clue what kind of environment they’d be working in—fast-paced theatre? Quiet hotel? Casual club? Zero insight.
- Candidates have no clue what kind of environment they’d be working in—fast-paced theatre? Quiet hotel? Casual club? Zero insight.
- No Salary or Benefits
- Skipping pay and perks signals opacity. Today’s candidates expect transparency; leaving this out makes the role less attractive.
- Skipping pay and perks signals opacity. Today’s candidates expect transparency; leaving this out makes the role less attractive.
- Responsibilities Are Too Broad
- “Check coats, issue tickets” could be pasted into any post worldwide. It doesn’t show impact, pace, or purpose.
- “Check coats, issue tickets” could be pasted into any post worldwide. It doesn’t show impact, pace, or purpose.
- Dismissive Application Process
- “Only shortlisted candidates will be contacted” feels cold and discouraging. It’s the opposite of respectful hiring.
- “Only shortlisted candidates will be contacted” feels cold and discouraging. It’s the opposite of respectful hiring.
- Zero Personality in the CTA
- Ending with “send your resume to this email” is transactional. There’s no warmth, no enthusiasm, no sense that the candidate’s time or effort is valued.
- Ending with “send your resume to this email” is transactional. There’s no warmth, no enthusiasm, no sense that the candidate’s time or effort is valued.
Bonus Tips to Make Your Job Post Stand Out
Most coatroom attendant job descriptions look alike, and that’s why the best candidates often skip them. If you want to set your post apart and show that your company truly values its people, here are a few easy upgrades you can add:
- Add a Security & Privacy Notice
Candidates today are wary of scams. Build trust by stating clearly:
“We take the security and privacy of all applicants seriously. We will never ask for payment, bank details, or personal financial information during the hiring process.” - Mention Time Off & Flexibility
Even in part-time hospitality roles, candidates want balance. If you offer flex days, PTO, or even guaranteed breaks during shifts, include it:
“Enjoy up to 24 flex days off per year so you can recharge and come back energized.” - Highlight Training & Growth Opportunities
Many coatroom attendants see this as a stepping stone into hospitality. If you provide training or internal mobility, say it:
“We invest in your growth—our coatroom staff often move into front desk, concierge, or banquet roles within the first year.” - Include a Video From the Hiring Manager
We touched on this earlier, but it’s worth repeating: add a short Loom or YouTube video. A 60-second clip from your manager explaining the role and showing the workspace makes a huge difference in making the post feel real and approachable.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
- Showcase Employee Voices
A one-line testimonial or even a link to Glassdoor reviews can make your company feel transparent and human. Example:
“Working here feels like being part of a team that has your back—whether it’s a busy Saturday night or a quiet weekday.” – Current FOH Staff Member - Be Transparent About Shift Patterns
Coatroom roles often mean nights, weekends, or event-based scheduling. Spell it out so applicants know what to expect. Candidates appreciate clarity. - Add a Small Touch of Personality
Even one friendly line can warm up your job post:
“If you’re the type of person who always notices details and enjoys helping people feel welcome, this role will feel like second nature.”
Should You Use AI to Write Job Descriptions?
These days, it feels like everyone is using AI tools to pump out job descriptions. Some applicant tracking systems even have a “one-click generate” button. But here’s the problem: if you rely on AI without any context, you’ll end up with the same kind of bland, copy-and-paste job posts that top candidates scroll past.
Why You Shouldn’t Let AI Write Your Post From Scratch
- It looks generic. Candidates can tell when a job description is templated. It makes your company feel faceless.
- It attracts the wrong applicants. A vague, checklist-style post pulls in volume, not quality.
- It hurts your brand. Remember, your job post is often the first impression a candidate has of your company. If it feels soulless, they’ll assume your culture is the same.
The Smart Way to Use AI
AI works best when you give it raw ingredients and let it polish your message—not when you let it invent everything. Here’s how to do it right:
- Feed it your real context. Example:
- Company: Harbor Lights Hotel, Seattle
- Role: Coatroom Attendant (training provided)
- Culture: Supportive, guest-obsessed, growth-minded
- Benefits: $17–$20/hr + service-charge share, staff meals, commuter benefits
- What you’re looking for: friendly, reliable, willing to work evenings/weekends
- Company: Harbor Lights Hotel, Seattle
- Use a strong prompt. Instead of saying “Write me a coatroom attendant job description,” try:
“Help me write a job post for a Coatroom Attendant at Harbor Lights Hotel in Seattle. We’re a boutique hotel on the waterfront with a culture of guest-first hospitality. The role involves greeting guests, tagging/storing coats, and keeping the coatroom organized. No experience required—we’ll train the right person. We offer $17–$20/hr, shift meals, commuter benefits, and staff discounts. Here are a few notes I’ve written to get you started: [paste your notes]. Write it in a friendly, conversational tone that reflects our culture.” - Let AI refine—not replace. Take what it gives you, then inject your personality, your perks, and a hiring video.
The goal is to make your job description feel real, human, and specific to your company. AI can help with tone and clarity, but it can’t know your culture unless you tell it.
Build a winning team—without the hiring headache.
WorkScreen helps you hire fast, confidently, and without second-guessing.
Need a Quick Copy-Paste Job Description?
We get it—sometimes you just need something fast. Maybe you’ve already read this guide and understand what makes a strong job post, but you also want a ready-made template you can drop into your job board and tweak in minutes.
That’s what these are.
✏️ Important Reminder:
Don’t copy this word-for-word and expect magic.
This is a foundation, not a final draft.
Add a Loom video, inject your team culture, and edit the details to reflect your actual company.
In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.
Think of these as starting points, not final drafts.
- Option 1: A more conversational, culture-first job description that highlights personality and team fit.
- Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach.
✅ Option 1: Conversational Job Description (Culture-First Style)
Job Title: Coatroom Attendant – Welcome Guests & Safeguard Belongings at [Company Name]
💼 Location: On-site (Venue: [City, State])
🕒 Type: [Full-Time/Part-Time]
💰 Salary Range: [$X – $Y]/hour + [tips/service-charge share]
A Quick Hello from Our Team (60–90s video)
[Insert Loom/YouTube link — hiring manager greeting, what “great” looks like, peak times, teamwork]
Who We Are
[Company Name] is a [venue type—hotel/theatre/events space] in [City, State] known for warm, detail-driven hospitality. From first hello to final goodbye, we obsess over guest experience—and the coatroom is a big part of that.
Our Culture
Supportive, calm under pressure, and team-first. We communicate clearly, keep standards high, and back each other up during rushes. Respect, punctuality, and professionalism guide how we work.
The Role
Greet guests, tag and store belongings, and return items quickly and accurately. Keep the coatroom neat, safe, and organized while coordinating with front-of-house so lines move smoothly.
Responsibilities
- Welcome guests; collect and tag coats, bags, and special items
- Issue and track claim tickets with near-perfect accuracy
- Keep storage secure and aisles clear for safety
- Coordinate with FOH/ushers during peak arrival and exit times
- Handle simple guest inquiries; escalate issues to the supervisor
Requirements
- [Experience level—e.g., 6+ months hospitality OR “no experience—training provided”]
- Friendly communicator; organized under time pressure
- Comfortable standing for extended periods
- Available [evenings/weekends/event schedules]
Why This Role Is a Great Fit
- You enjoy fast, focused work where accuracy and care matter
- You like being the first & last impression that guests remember
- You want a tight, supportive team with room to grow ([front desk/VIP/concierge/banquets])
Perks & Benefits
- [$X – $Y]/hour + [tips/service-charge share]
- Paid training; [uniform provided/staff lockers]
- [Shift meals/snack stipend/commuter benefit]
- [Discounts/health & dental for eligible roles/internal mobility]
How to Apply
We respect your time. That’s why we use WorkScreen—so you’re evaluated based on strengths, not buzzwords. Click the link below to complete your short, structured evaluation:
👉 [Insert WorkScreen Link]
✅ Option 2: Structured Job Description (Job Brief + Responsibilities + Requirements)
Job Title: Coatroom Attendant – First & Last Impression for Guests at [Company Name]
💼 Location: On-site (Venue: [City, State])
🕒 Type: [Full-Time/Part-Time]
💰 Salary Range: [$X – $Y]/hour + [tips/service-charge share]
Job Brief
[Company Name] is a [venue type—hotel/theatre/events space] in [City, State]. We’re hiring a coatroom attendant to greet guests, securely store belongings, and ensure quick, accurate returns—helping create a polished, welcoming experience.
Responsibilities
- Check in coats and personal items; issue/track claim tickets
- Keep the coatroom tidy, safe, and well-organized
- Coordinate with front-of-house to manage flow at peak arrival/exit
- Answer guest questions professionally; escalate when needed
Requirements
- [Experience level—e.g., hospitality/customer service preferred or training provided]
- Strong attention to detail and organization
- Friendly communication; professional demeanor
- Availability for [evenings/weekends/event schedules]
Perks & Benefits
- [$X – $Y]/hour + [tips/service-charge share]
- Paid training; [uniform provided/staff lockers]
- [Shift meals/discounts/commuter benefits]
- [Health/dental/vision for eligible full-time roles]
How to Apply
We respect your time. That’s why we use WorkScreen—so you’re evaluated based on strengths, not buzzwords. Click the link below to complete your short, structured evaluation:
👉 [Insert WorkScreen Link]
Take Your Hiring Further with WorkScreen.io
Writing a great job description is just the first step. Once your post attracts candidates, you still need a way to separate genuine, high-quality applicants from the flood of low-effort or AI-generated ones. That’s where WorkScreen.io comes in.
With WorkScreen, you can:
- ✅ Quickly spot your most promising candidates.
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
- ✅ Assess real skills with one click.
With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
- ✅ Eliminate low-effort and AI-driven applications.
WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
The result? You save hours, avoid costly hiring mistakes, and confidently hire people who can actually deliver in the role.
👉 Sign up with WorkScreen.io today and turn your coatroom attendant job post into a fast, fair, and effective hiring process.
Frequently Asked Questions - Coatroom Attendant Job Description
Look for reliability, attention to detail, and a friendly, professional demeanor. Coatroom attendants should be able to stay organized during busy rushes, handle guest belongings carefully, and communicate clearly. Good memory and quick coordination also help them return items accurately and keep lines moving.
On average, coatroom attendants earn between $15–$22 per hour in the U.S., with variations depending on city, venue type, and experience. In many cases, attendants also receive tips or a share of service charges, which can significantly increase overall earnings.
Not always. Some venues prefer candidates with hospitality or customer service backgrounds, but many are willing to train reliable, friendly applicants. Entry-level opportunities are common, making it a good starting point for people new to hospitality.
