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If you’ve Googled “Community Liaison job description,” you’ve probably seen the same thing over and over: a short, lifeless block of text, a few bullet points, and maybe a vague list of “duties” that could apply to almost any role.
The problem? Generic job descriptions don’t attract great community liaisons—they attract anyone and everyone, leaving you sifting through a pile of applications that miss the mark.
A strong Community Liaison post should do more than list responsibilities. It should tell a story—showing candidates the mission they’ll be part of, the relationships they’ll build, and the difference they’ll make.
💡 Pro Tip: If you haven’t read our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/ , start there. It’ll show you why most job ads fail and give you a proven framework you can adapt for any role.
In this article, we’ll go beyond a cookie-cutter template. You’ll get:
- A plain-English explanation of the role (no jargon).
- Two ready-to-use job description templates—one for experienced hires, one for those with potential but less experience.
- A breakdown of why these posts work.
- A bad example you should never copy.
- Bonus tips for making your post stand out.
By the end, you’ll have everything you need to post a Community Liaison job description that doesn’t just “fill a role,” but actually attracts the kind of person who will represent your organization with heart, skill, and impact.
Don’t let bad hires slow you down. WorkScreen helps you find the right people—fast, easy, and stress-free.
What a Community Liaison Actually Does - Their Roles
A Community Liaison is the bridge between your organization and the people it serves. They make sure communication flows both ways—sharing your organization’s goals, programs, and services with the community, while also bringing back feedback, concerns, and ideas from the community to your team.
They don’t just “represent” you at events or meetings—they build trust, foster relationships, and create opportunities for genuine engagement. A great Community Liaison knows how to listen deeply, speak clearly, and connect with people from all walks of life.
Beyond outreach, they often coordinate events, manage partnerships, and work with internal teams to ensure your services truly meet community needs. In many ways, they’re both a storyteller and a problem-solver—turning your mission into something the community understands, values, and supports.
In short: They are your organization’s friendly face, trusted ear, and active link to the people you aim to serve.
Two Great Community Liaison Job Description Templates
✅ Option 1: Job Description For Experienced Community Liaison
📌 Job Title: Community Liaison — Strengthening Trust Between Northbridge Community Health and Our Neighborhoods
💼 Employment Type: Full-Time
📍 Location: Northbridge, MA — Hybrid (3 days on-site, 2 remote)
💰 Salary Range: $62,000–$74,000 per year
🎥 A quick word from our hiring manager: (Insert Loom/YouTube link)
Who We Are
Northbridge Community Health (NCH) is a nonprofit health network serving 60,000+ residents across Northbridge County. Through four community clinics and a mobile care unit, we provide primary care, behavioral health, and chronic disease management with a focus on equity and access. We partner with schools, faith communities, and neighborhood groups to bring care closer to where people live—because great health starts with great relationships.
What You’ll Do
- Build and sustain relationships with neighborhood leaders, partner orgs, and residents.
- Represent NCH at town halls, health fairs, and coalition meetings; deliver short talks and Q&As.
- Collect community feedback and translate insights into actionable program recommendations.
- Launch and coordinate outreach campaigns (e.g., vaccination drives, diabetes screenings).
- Collaborate with clinical, comms, and operations teams to align services with local needs.
- Track engagement metrics and outcomes; share monthly reports and stories from the field.
What You’ll Bring
- 3+ years in community engagement, organizing, or public health outreach.
- Exceptional relationship-building and communication skills (written & verbal).
- Cultural humility and experience working with diverse communities.
- Strong facilitation skills; comfortable presenting to small and large groups.
- Organized, self-directed, and outcome-focused; able to manage multiple initiatives.
- Bonus: Bilingual (English/Spanish/Portuguese) and familiarity with Northbridge County.
Perks & Benefits
- Medical, dental, and vision coverage (NCH covers 80%+ of premiums)
- 401(k) with 4% employer match
- 15 days PTO + 10 paid holidays + 2 floating cultural days
- Annual learning stipend ($1,200) and paid time for community education
- Phone/internet stipend; commuter benefits; laptop provided
- Paid parental leave and mental health days
Why This Role Is a Great Fit
You’ll have the autonomy to shape how NCH shows up in the community—and the support to make it stick. If you love connecting people to care, turning feedback into programs, and seeing measurable impact, you’ll thrive here.
Our Hiring Process
- Apply via WorkScreen (skills-based evaluation to keep it fair).
- First interview (45 min) with the hiring manager.
- Practical exercise: outline a 90-day outreach plan for a new clinic pop-up.
- Final panel + references. We keep you updated at every step.
How to Apply
Apply via WorkScreen: [Insert WorkScreen link]. We respond to every applicant within two weeks.
✅ Option 2: Job Description For Entry-Level / Willing-to-Train Community Liaison
📌 Job Title: Community Liaison (Entry-Level) — Help Tenants Access Services & Build Stronger Blocks
💼 Employment Type: Full-Time
📍 Location: Phoenix, AZ — In-Person with some field work
💰 Salary Range: $44,000–$52,000 per year
🎥 A quick word from our program director: (Insert Loom/YouTube link)
Who We Are
CityRoots Housing Initiative is a nonprofit supporting renters and families navigating housing instability. We run weekly tenant-rights clinics, partner with neighborhood associations on safety and beautification projects, and connect residents to legal aid, workforce programs, and emergency assistance. Our promise: meet people with dignity, move fast on solutions, and make every block feel like home.
What You’ll Do
- Welcome residents at pop-up events, resource fairs, and tenant clinics; be the first friendly face.
- Share clear information about CityRoots services and partner programs (in person, phone, and text).
- Gather stories and feedback; help the team spot trends and improve services.
- Coordinate event logistics (space, flyers, sign-in, follow-ups) and maintain tidy records in CRM.
- Support outreach on social channels and WhatsApp groups; post events and quick updates.
- Translate/interpret (if bilingual) and connect residents to the right staff or partner orgs.
What You’ll Bring
- Warm, patient communicator who listens first.
- Comfortable meeting new people and speaking in small groups.
- Organized and reliable; you follow through on details.
- Eager to learn community engagement—no prior experience required.
- Bonus: lived experience in our service neighborhoods; bilingual (English/Spanish).
Perks & Benefits
- Medical, dental, and vision coverage
- 403(b) retirement plan with 3% employer contribution
- 14 days PTO + 10 paid holidays + volunteer day
- Monthly transit pass or mileage reimbursement
- $800 annual learning stipend + mentorship pathway to Community Organizer or Program Coordinator
- Cell phone stipend and field safety kit
Why This Role Is a Great Fit
You’ll learn by doing—with coaching, ride-alongs, and real responsibility from day one. If you’re people-first, calm under pressure, and excited to make neighbors feel seen and supported, this is a launchpad into community work.
Our Hiring Process
- Apply via WorkScreen (short, practical evaluation so everyone gets a fair shot).
- 30-min intro call + site visit to a tenant clinic.
- Short scenario exercise (how you’d handle a resident in crisis).
- Final interview + references. We communicate decisions to every applicant.
How to Apply
Apply via WorkScreen: [Insert WorkScreen link]. Expect a reply within 10–14 days.
Build a winning team—without the hiring headache. WorkScreen helps you hire fast, confidently, and without second-guessing.
Breakdown of Why These Community Liaison Job Posts Work
1. The Titles Are Clear, Specific, and Purpose-Driven
- Northbridge Community Health: Community Liaison — Strengthening Trust Between NCH and Our Neighborhoods tells candidates not just the role, but the mission.
- CityRoots Housing Initiative: Community Liaison (Entry-Level) — Help Tenants Access Services & Build Stronger Blocks instantly signals both the level (entry) and the purpose (housing support).
Specific titles attract applicants who align with your work—not just anyone searching for “community job.”
2. They Open With a Human, Warm Welcome
Both posts include a short Loom or YouTube video from a leader. This personal touch makes the post feel real, not faceless. Candidates get to “meet” someone from the team before they even apply.
3. The ‘Who We Are’ Section Tells a Story
Instead of corporate jargon, each About section gives a clear, local, and relatable picture:
- What the organization does.
- Who it serves.
- How it operates in the community.
This makes candidates see themselves in the work rather than just reading a mission statement.
4. Responsibilities Show Impact, Not Just Tasks
- Northbridge: “Translate insights into actionable program recommendations” feels purposeful, not like a checklist.
- CityRoots: “Be the first friendly face” paints a vivid picture of the role in action.
Impact-oriented language helps candidates connect emotionally and imagine themselves succeeding in the job.
5. Requirements Are Clear Without Being a Wall of Exclusion
Northbridge sets the bar higher for experienced hires.
CityRoots keeps the door open for motivated beginners—stating “no prior experience required” and labeling certain traits as a bonus.
This makes each ad speak directly to its intended audience.
6. Perks & Benefits Are Transparent
- Both list concrete benefits (health coverage, PTO, stipends, retirement match) with specific numbers.
- No vague “competitive benefits package” language.
- Listing perks separately makes them stand out and easier to skim.
Transparency builds trust—and trust attracts stronger candidates.
7. ‘Why This Role Is a Great Fit’ Acts as the Sales Pitch
Instead of blending this into perks, this section sells the experience of working in the role:
- The autonomy and impact at Northbridge.
- The mentorship and growth path at CityRoots.
This is the emotional close that turns “maybe” applicants into “yes” applicants.
8. The Hiring Process Is Respectful and Clear
- Both outline exact steps and timelines.
- Commitment to responding to all applicants sets them apart from 90% of job posts.
- Including a short skills-based WorkScreen evaluation positions the employer as fair and modern.
9. Calls to Action Are Direct but Friendly
- Clear WorkScreen links.
- Promises of a timely reply.
- No cold “only shortlisted candidates will be contacted” language.
This makes the application process feel like an open invitation, not a gamble.
Example of a Bad Community Liaison Job Description (And Why It Fails)
📌 Job Title: Community Liaison
💼 Employment Type: Full-Time
📍 Location: Phoenix, AZ
About the Role
We are looking for a Community Liaison to connect our organization with the public and represent our interests at events. The role will require strong communication skills and the ability to work independently.
Responsibilities
- Attend events as a representative of the organization.
- Provide information about our services.
- Submit reports to management.
Requirements
- Bachelor’s degree in a relevant field.
- 2–3 years of experience in a similar role.
- Excellent communication skills.
How to Apply
Send your résumé to hr@company.com. Only shortlisted candidates will be contacted.
Why This Job Post Falls Flat
- Generic Job Title
“Community Liaison” is bare-bones. It doesn’t say who the liaison will be serving, what they’ll be doing, or why the role matters. - No Personality or Mission
The “About the Role” section is just a sentence and says nothing about the organization’s purpose, the communities served, or the impact of the position. It’s impossible for a candidate to get excited. - Responsibilities Are Too Vague
“Attend events” and “provide information” could mean anything. There’s no sense of scope, importance, or how success is measured. - Requirements Are Narrow and Rigid
The hard “Bachelor’s degree” rule and 2–3 years experience requirement may exclude great candidates—especially in a role where soft skills and trust-building are key. - No Salary or Perks
Failing to include compensation and benefits feels outdated and signals a lack of transparency. - Cold, Discouraging Hiring Process
Ending with “Only shortlisted candidates will be contacted” tells applicants they’re likely to be ghosted. It’s dismissive and sets a negative tone before they even apply. - Zero Brand Voice
There’s no warmth, story, or emotional hook. It reads like a formality, not an opportunity.
Bonus Tips to Make Your Community Liaison Job Post Stand Out
These small touches can turn a good job description into one that truly connects with top candidates.
1. Add a Security & Privacy Notice
Build trust with applicants from the start by reassuring them about your hiring process.
Example:
IMPORTANT NOTICE: We take the security and privacy of all applicants seriously. We will never ask for payment, banking details, or personal financial information at any stage of the hiring process.
This makes candidates feel safe applying and shows professionalism.
2. Mention Leave Days or Flex Time
Work-life balance is a big factor in accepting offers. Spell it out in the post.
Example:
Enjoy 15 days of paid time off, 10 public holidays, and 2 floating cultural days each year—because recharging matters.
3. Highlight Training & Growth Opportunities
Especially important if you’re open to entry-level candidates.
Example:
We invest in your growth. You’ll receive mentorship, shadowing opportunities, and an annual learning stipend to help you advance your career in community engagement.
4. Include a Short Video from a Leader or Teammate
We already saw this in the good examples, but it’s worth repeating—this is rare in job posts, and it works.
Example:
🎥 Hear from our Outreach Director in this 90-second clip on why this role matters and what it’s like to work here.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
5. Showcase Employee Testimonials or Reviews
If possible, add a quote or link to Glassdoor/Indeed reviews.
Example:
“Working here feels like you’re part of something bigger than yourself. The team is supportive, and the work is deeply rewarding.” – Current Community Liaison
6. State How You Treat Candidates
This is a quiet but powerful differentiator.
Example:
We reply to every application within two weeks because we value your time and interest.
Should You Use AI to Write a Community Liaison Job Description?
AI tools like ChatGPT, Jasper, and even some Applicant Tracking Systems can generate job descriptions in seconds. Sounds great, right? The problem? If you feed them nothing but “Write me a Community Liaison job description,” you’ll get the same bland, lifeless output that hundreds of other employers are posting.
Generic AI job posts attract generic candidates—people applying to anything and everything. They won’t capture the attention of mission-driven, people-focused professionals who thrive in community-facing roles.
Why You Shouldn’t Rely on AI Alone
- It will sound robotic. Without your input, the tone lacks warmth and personality.
- It will be vague. AI defaults to safe, generic duties that could apply to any job.
- It ignores your culture. A Community Liaison’s role is all about relationships—you need to show the human side of your organization.
The Smarter Way to Use AI
AI can be a fantastic assistant—if you give it the right raw material. Think of it like a chef: the quality of the dish depends on the ingredients you give it.
Here’s how to prompt AI effectively:
- Start with your organization’s mission and a few sentences about what you do.
- Describe the impact the Community Liaison will have.
- Outline key responsibilities in your own words (even roughly).
- Share your company culture—values, tone, what it’s like to work there.
- Include your benefits and perks list.
- Mention whether you want a senior-level or entry-level tone.
Example Prompt for AI:
Help me write a job post for our nonprofit, CityRoots Housing Initiative. We’re hiring a Community Liaison to help connect residents to housing services, represent us at neighborhood events, and gather community feedback. Our culture is warm, collaborative, and mission-driven. We value empathy, clear communication, and trust-building. The role includes organizing events, reporting insights to our team, and building partnerships. We offer health, dental, PTO, and an $800 learning stipend. This is an entry-level role—no prior experience required but people skills are essential. Here are a few notes I’ve written to get you started: [paste your notes]. Write it in a warm, conversational tone, include a short video element from our director, and make it sound like a real invitation to join our team.
💡 Pro Tip: You can even paste one of the “good examples” from this guide into your prompt and say:
“Write me something similar to this format, but for our organization with the details I’ve provided.”
This way, AI shapes and polishes your words instead of replacing your voice.
WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results
Need a Quick Copy-Paste Community Liaison Job Description?
✅ Option 1: Conversational, Culture-First Style
📌 Job Title: Community Liaison — Building Stronger Neighborhood Connections with [Your Organization]
💼 Employment Type: Full-Time
📍 Location: [City, State] — [In-Person / Hybrid / Remote]
💰 Salary Range: $[X]–$[Y] + benefits
🎥 Meet Our Team: (Insert Loom/YouTube link from a leader or teammate)
Who We Are
At [Your Organization], we believe lasting change starts with genuine relationships. We work alongside community leaders, residents, and partner organizations to make sure every voice is heard and every need is met. Whether it’s organizing neighborhood events, connecting people to resources, or making sure feedback shapes our services, we’re here to listen, act, and build trust.
What You’ll Do
- Represent [Your Organization] at events, meetings, and community gatherings.
- Build and maintain partnerships with local groups and leaders.
- Gather and share community feedback with our team.
- Coordinate outreach campaigns and workshops.
- Collaborate with staff to align services with local needs.
What You’ll Bring
- Great communication and relationship-building skills.
- Cultural awareness and ability to connect with diverse communities.
- Organized, proactive, and able to work independently.
- Bonus: Bilingual and familiar with the neighborhoods we serve.
Perks & Benefits
- [List specific PTO, insurance, retirement, stipends, etc.]
- [Any unique perks: flex days, wellness allowance, etc.]
Why This Role Is a Great Fit
If you love people, thrive in face-to-face conversations, and want to be part of something bigger than yourself, this role will feel like home. You’ll see the impact of your work every day.
How to Apply
Apply via [WorkScreen.io link] to complete our short, fair evaluation. We respond to all applicants within two weeks.
✅ Option 2: Structured “Job Brief + Responsibilities + Requirements” Style
📌 Job Title: Community Liaison
💼 Employment Type: Full-Time
📍 Location: [City, State]
💰 Salary Range: $[X]–$[Y] + benefits
Job Brief
We’re looking for a Community Liaison to serve as the primary link between [Your Organization] and the community. You’ll help us engage residents, strengthen partnerships, and ensure our programs meet local needs.
Responsibilities
- Build relationships with community stakeholders and partners.
- Represent the organization at events, forums, and meetings.
- Collect and relay feedback to improve our services.
- Coordinate outreach activities and track engagement results.
Requirements
- Strong interpersonal and communication skills.
- Ability to manage multiple projects and priorities.
- Experience in community engagement preferred but not required.
- Bonus: Bilingual and familiar with local community networks.
Perks & Benefits
- [List specific PTO, insurance, retirement, stipends, etc.]
How to Apply
Apply via [WorkScreen.io link] and complete our short evaluation so we can focus on your skills—not just your résumé.
Next Step: Let WorkScreen Help You Find the Right Community Liaison
Writing a compelling job post is the first step. The next challenge? Sorting through applications to find the people who can actually do the job well. That’s where WorkScreen.io comes in.
WorkScreen helps you:
- Quickly identify your most promising candidates
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
- Easily run one-click skill tests
With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
- Eliminate low-effort applications
WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
The result?
You save hours in the screening process, avoid costly hiring mistakes, and hire with confidence—knowing your new Community Liaison has the skills and mindset to succeed.
Create your Community Liaison job post in WorkScreen.io today and let the platform handle the heavy lifting from first click to final interview.
FAQ
Beyond strong communication skills, look for:
- Active listening – they should be able to truly hear and understand community concerns.
- Cultural competence – awareness and sensitivity to different backgrounds, beliefs, and customs.
- Relationship-building – proven ability to create and maintain trust over time.
- Adaptability – able to shift approach depending on audience or situation.
- Conflict resolution – skilled in navigating disagreements respectfully.
- Organizational skills – managing events, meetings, and follow-up without dropping details.
In the U.S., the average salary for a Community Liaison typically ranges from $42,000 to $68,000 per year, depending on factors like location, sector (nonprofit, healthcare, corporate), and experience level.
- Entry-level roles or smaller nonprofits may start closer to $38,000–$45,000.
- Experienced liaisons in large organizations or high-cost cities can earn $70,000+.
A Community Liaison is often outward-facing, building relationships with external stakeholders and representing the organization at events or meetings. A Community Manager usually focuses more on online communities or internal member engagement (e.g., social media, forums, customer groups).
