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If you’ve Googled ‘Computer Technician job description,’ you’ve probably seen the same thing over and over again: dry bullet points, vague responsibilities, and no real insight into what makes someone great at the job.
But here’s the truth—if your goal is to attract top talent, that kind of post won’t cut it.
Generic posts attract generic applicants.
And that’s a problem, because a good Computer Technician doesn’t just fix hardware—they keep your team running, your systems protected, and your business productive.
So if your job post looks like it was written in 2008, don’t be surprised when you get low-effort resumes from people who barely read it.
In this guide, I’ll show you how to write a Computer Technician job description that actually works. One that feels human, clear, and specific. One that attracts skilled, thoughtful candidates—without sounding like legal paperwork.
We’ll break down what the role really involves, give you two ready-to-use templates, show you what a bad job post looks like, and even give you bonus tips to help you stand out.
And if you haven’t already, I recommend reading our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/ It explains why most job descriptions fail—and how to fix that fast.
Don’t let bad hires slow you down.
WorkScreen helps you identify the right people—fast, easy, and stress-free.
What A Computer Technician Actually Does
A Computer Technician isn’t just someone who knows how to restart a frozen laptop.
They’re the person your entire team relies on when systems break, security is compromised, or hardware needs an upgrade. From setting up new workstations to troubleshooting network issues, they keep your technology running smoothly so your business doesn’t skip a beat.
But this role isn’t just about technical skills—it’s also about problem-solving, communication, and patience. A great Computer Technician doesn’t just fix things fast—they explain the issue clearly, help people stay calm, and make smart decisions that prevent problems down the line.
In short:
A Computer Technician supports, maintains, and repairs computer systems and networks so your team can stay productive, connected, and protected.
Two Great Computer Technician Job Description Templates
We’ll provide two tailored job description options:
1.✅ Option 1: For employers looking to hire an experienced candidates with prior experience.
2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential.
✅ Job Description for an Experienced Computer Technician
📌 Job Title: Experienced Computer Technician at CoreTech Systems (Hybrid – Chicago, IL)
💼 Job Type: Full-Time
💰 Salary: $50,000–$65,000/year (Based on Experience)
🕒 Schedule: Monday to Friday | 9am–5pm
🎥 Meet Your Hiring Manager
Before you read further, here’s a short video from our IT Manager, James, sharing what the team is like and why this role matters:
📽 [Insert Loom or YouTube link here]
🏢 Who We Are
CoreTech Systems is a Chicago-based managed IT service provider serving small to mid-sized businesses across the Midwest. For over 12 years, we’ve helped companies keep their systems secure, their teams productive, and their tech stress-free.
Our clients trust us because we treat their business like it’s our own. That means fast response times, proactive support, and clear communication. Now, we’re growing—and we need another great technician to help us deliver on that promise.
🖥 What You’ll Do
- Troubleshoot and repair desktops, laptops, printers, and other hardware
- Install, configure, and maintain software systems and applications
- Monitor and manage network performance and endpoint security
- Respond to IT support tickets (on-site and remote) in a timely manner
- Manage device inventory, documentation, and backup systems
- Assist with onboarding/offboarding processes, including device setup and access control
📋 What We’re Looking For
- 2+ years in a technical support or helpdesk role
- Solid understanding of Windows 10/11, macOS, Office 365, and common enterprise software
- Basic networking knowledge (VPNs, firewalls, routers)
- Friendly and patient communicator who can simplify complex issues
- A+, Network+, or other certifications are a plus
🎯 Why This Role Is a Great Fit
- You’ll have a big impact at a growing company where your work is noticed and appreciated
- You’ll work with experienced tech pros who love sharing knowledge
- We promote from within and invest in our people
- You’ll support real businesses and solve meaningful problems—not just reset passwords all day
🎁 Perks & Benefits
- Competitive salary with room for raises based on performance
- 15 days paid time off + paid holidays
- Health, dental, and vision insurance
- Certification reimbursement and training stipends
- Hybrid work flexibility (3 days onsite, 2 days remote)
- Quarterly team outings and wellness incentives
📥 How to Apply
We use WorkScreen to make our hiring process simple and fair. Instead of reviewing resumes manually, we assess real skills through a short, structured evaluation.
👉 Click below to apply and show us what you can do:
[Insert WorkScreen Link]
🌱 Job Description for Entry-Level Computer Technician (Training Provided)
📌 Job Title: Junior Computer Technician at CoreTech Systems (Chicago, IL – In-Office)
💼 Job Type: Full-Time
💰 Salary: $36,000–$45,000/year
🕒 Schedule: Monday to Friday | 9am–5pm
🎥 Meet Your Future Team
Here’s a quick video from our team lead, Ashley, talking about how we train new technicians and what your first 90 days will look like:
📽 [Insert Loom or YouTube link here]
🏢 Who We Are
CoreTech Systems is a friendly, fast-moving IT services company based in Chicago. Since 2012, we’ve been helping local businesses run smoothly by providing the tech support they need to stay secure, connected, and productive.
We’re not your typical IT firm—we don’t throw jargon at clients, and we actually care about doing things right. If you’re curious, eager to learn, and like helping people, we want to teach you everything we know.
🖥 What You’ll Do
- Assist senior techs with device setup and basic troubleshooting
- Help install software and configure user accounts
- Provide friendly, helpful support to end users
- Shadow client site visits and learn on the job
- Document issues, resolutions, and process updates in our system
- Help keep inventory and hardware organized and up to date
📋 What We’re Looking For
- Basic understanding of computers and apps (even helping friends/family counts!)
- Willingness to learn and take direction
- Calm under pressure and good at explaining tech in plain English
- Reliable, organized, and detail-oriented
- Coursework or certifications are helpful, but not required
🎯 Why This Role Is a Great Fit
- We hire based on potential, not just experience—you’ll be trained from Day 1
- You’ll learn side-by-side with tech pros who want you to succeed
- We’ve promoted every entry-level hire we’ve made in the last 2 years
- If you’re tech-savvy and ready to grow, this is the perfect launchpad for your IT career
🎁 Perks & Benefits
- $500 training stipend after your first 60 days
- Paid time off, holidays, and sick days
- Health and dental insurance
- Fun team lunches and quarterly outings
- Clear path to grow into mid-level or senior technician roles
- Free snacks and coffee (because we know tech work runs on caffeine)
📥 How to Apply
We respect your time and energy. That’s why we use WorkScreen—so you’re evaluated based on skills, not just resumes.
Click below to complete your quick evaluation and start your journey:
👉 [Insert WorkScreen Link]
Hiring doesn’t have to be hard.
If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.
Why These Computer Technician Job Posts Actually Work
These job descriptions don’t just “list tasks”—they attract the right people by speaking directly to their motivations, values, and goals.
Let’s break down exactly why:
1. The Job Titles Are Clear, Specific, and Role-Relevant
Instead of vague labels like “IT Technician” or “Helpdesk,” each title includes:
- The exact role (“Computer Technician” / “Junior Computer Technician”)
- The company name (“at CoreTech Systems”)
- Optional context (“Hybrid” or “Training Provided”)
This improves relevance, boosts searchability, and instantly tells the candidate whether the role fits their skill level and preferences.
2. The Introduction Builds Trust and Context
Each job starts with a personal, mission-aligned overview:
- What the company does
- Why the role matters
- Who the candidate will be helping
This replaces the cold, robotic “Company Overview” you see in most posts—and makes the role feel like a meaningful opportunity, not just a job.
3. The Video Element Humanizes the Process
By adding a Loom or YouTube video from the hiring manager or team lead, the post instantly becomes more engaging and credible. It:
- Puts a face behind the brand
- Makes the process feel less intimidating
- Shows that you value transparency and communication
Few job posts include this—and it’s an easy way to stand out.
4. Each Responsibility Has Purpose
Tasks aren’t just listed—they’re framed in a way that shows impact:
- “Keep our systems running smoothly”
- “Help create a safe, productive work environment”
- “Work closely with the field team”
This helps applicants understand why their work matters—not just what they’ll be doing.
5. Qualifications Are Clear Without Being Overly Rigid
The experienced version outlines realistic expectations. The entry-level version explicitly states that passion and willingness to learn are just as important as formal experience.
This widens your talent pool while still setting the bar.
6. Perks and Benefits Are Clearly Separated
Instead of hiding benefits in the middle of a paragraph, they’re listed in their own section—making them easy to spot.
Why it works:
- Builds trust through transparency
- Shows respect for the candidate’s time and priorities
- Helps you compete for top talent who are comparing multiple offers
7. “Why This Role Is a Great Fit” Connects on a Human Level
This section speaks directly to the type of candidate you want:
- Someone who values growth
- Someone who wants real mentorship
- Someone who wants to make an impact
Most job descriptions skip this—and miss a chance to sell the opportunity.
8. The Application Process Feels Respectful and Efficient
By mentioning WorkScreen and what to expect:
- You set clear expectations
- You show commitment to fairness and skills-based hiring
- You reassure candidates that this isn’t another black hole of “Apply and hope”
9. The Tone Is Warm, Clear, and Real
None of this sounds like it was written by a legal department. Instead:
- It’s written like a human speaking to another human
- It uses plain language and avoids buzzwords
- It communicates care, clarity, and professionalism
This kind of tone attracts the right people: thoughtful, committed, and aligned.
Example of a Bad Job Description (And What’s Wrong With It)
❌ Bad Job Post Example: Computer Technician
📌 Job Title: Computer Technician
🏢 Company: Confidential
📍 Location: Not specified
💼 Type: Full-Time
📅 Deadline: August 15, 2025
Job Summary:
We are seeking a Computer Technician to join our team. The technician will be responsible for hardware maintenance, troubleshooting, and software updates.
Key Responsibilities:
- Install and configure computer hardware and software
- Troubleshoot hardware and software issues
- Perform regular system maintenance
- Maintain IT documentation
Requirements:
- Associate’s degree in Computer Science or related field
- 2–3 years of experience in a similar role
- Strong analytical and communication skills
How to Apply:
Email your resume and cover letter to hr@techcorpjobs.com. Only shortlisted candidates will be contacted.
🛑 What’s Wrong With This Job Description?
1. The Job Title Is Too Generic
Simply saying “Computer Technician” doesn’t say what kind of tech role this is, who it’s for, or what level of experience is needed. There’s no specificity or context.
2. No Company Identity
The company is listed as “Confidential.” That instantly raises red flags for top candidates. It shows a lack of transparency and trust—would you apply to a company that won’t even share its name?
3. No Location or Flexibility Info
Candidates need to know where they’ll be working—and whether remote/hybrid options are available. Leaving this out creates confusion and wastes everyone’s time.
4. Dry, Lifeless Summary
The intro is cold and vague. It doesn’t speak to the reader. It doesn’t show why the role matters. There’s no story, no mission, and no emotion.
5. Vague Responsibilities
The tasks are listed, but there’s no context or depth. What kind of hardware? What systems? Who do they support? There’s no sense of impact or scale.
6. No Mention of Culture, Values, or Team
There’s zero insight into what it’s like to work at the company. No values. No team dynamics. No personal touch. It feels like the job was written by a robot—or worse, copied from a 2002 job board.
7. No Salary or Benefits
This is a huge red flag. Serious candidates want to know what they’re signing up for—and omitting pay and perks suggests a lack of transparency or competitiveness.
8. Cold, Dismissive Application Process
“Only shortlisted candidates will be contacted.” That’s it. No timeline. No details. No respect for the candidate’s effort. It’s the digital equivalent of ghosting—and it turns great people away.
9. Zero Personality or Differentiation
This post could be for any company, anywhere. It doesn’t show what makes the role or organization unique. And if you don’t stand out, you get ignored.
Bonus Tips That Make Your Job Post Stand Out
If you want your job post to rise above the noise and attract the kind of candidates who care about where they work—not just what they earn—add these often-missed but powerful touches:
🔐 1. Add a Privacy & Security Notice for Applicants
In a world full of phishing scams and fake job listings, even the most qualified candidates are cautious. Adding a simple disclaimer can help build trust.
What to include:
“We take the security and privacy of all job applicants seriously. We will never ask for payment, banking details, or any personal financial information during the hiring process.”
Why it works:
This tells candidates: You’re legit. It reduces drop-off from skeptical (and often highly qualified) applicants.
🏖 2. Mention Paid Leave or Flex Days
It might sound small—but specifying time off makes your post feel more human and balanced.
Example phrasing:
“Enjoy 15 paid days off each year—plus company holidays—so you can recharge, travel, or just catch your breath.”
Or, if you offer something like flex time:
“Take up to 24 flex days per year to manage your energy, schedule, and personal commitments.”
Why it works:
Time off is a high-priority benefit for most workers, especially post-pandemic. Mentioning it upfront sets you apart.
📈 3. Highlight Training & Growth Opportunities
Career growth is a magnet for ambitious candidates. Even an entry-level technician wants to know what’s next.
What to include:
“We invest in our team’s development—offering learning stipends, mentorship, and internal promotions whenever possible.”
Why it works:
Top candidates don’t want a dead-end job—they want a path. This shows you care about their future, not just your immediate needs.
📽 4. Add a Video from the Hiring Manager or Team
This one’s a game-changer—and it takes less than 5 minutes to record.
What it can include:
- A short intro from the hiring manager
- A quick overview of the team and the role
- What success looks like in the first 90 days
Why it works:
Candidates get to see the people behind the job. It makes your post more personal and builds an emotional connection that bullet points never can.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
💬 5. Set Clear Expectations for Communication
Even just saying “we’ll respond within 1–2 weeks” can lower anxiety and increase application rates.
What to include:
“We review every application and aim to respond within 7–10 days. No ghosting—whether you’re moving forward or not, we’ll let you know.”
Why it works:
It shows respect. And in a hiring world full of silence, that’s a differentiator.
When you combine these small touches with a well-structured job post, the results are big: better applicants, higher response rates, and stronger hires.
Should You Use AI to Write Your Job Post?
You’ve probably seen it:
“1-click AI-generated job descriptions!”
It sounds fast. Convenient. Maybe even smart.
But here’s the reality…
❌ Why You Shouldn’t Rely on AI Alone
AI tools (like ChatGPT or built-in features in ATS platforms) can generate job descriptions instantly. But if you don’t give them the right inputs, you’ll end up with the same problem we started with—generic, lifeless posts that:
- Say nothing about your actual company
- Use buzzwords that turn off real candidates
- Fail to reflect your tone, values, or mission
- Attract the wrong people—and repel the right ones
Think about it:
Your job post is a candidate’s first impression of your brand.
Do you really want that to be built from a blank prompt?
✅ The Smarter Way to Use AI (And Still Sound Like You)
AI can be helpful—but only if you treat it like a writing partner, not a writer.
Here’s how to prompt it properly:
🛠 Example of a Strong Prompt
“Help me write a job post for our company, CoreTech Systems. We’re hiring a Computer Technician to support client hardware, troubleshoot networks, and assist with software setup.
Our culture is supportive, team-oriented, and fast-paced—we invest in training and promote from within.
We want to attract candidates who are resourceful, friendly, and love solving problems.
Benefits include: 15 days PTO, health/dental/vision insurance, certification reimbursement.
Salary range is $50K–$65K.
Here’s our hiring process: [Paste WorkScreen explanation].
Please use a warm, human tone. Make it feel personal and clear—not stiff or corporate.”
Then you can say:
“Here are some notes I’ve drafted [paste notes here]. Please help me clean up the tone, structure it clearly, and make it easier to read.”
Why this works:
You’re giving the AI raw ingredients. Now it can help you polish—not fabricate—your post.
🧠 Rule of Thumb:
If your AI-generated job post could work for any company, you shouldn’t publish it for yours.
Inject your voice. Add your details. Show who you really are.
Then—and only then—let AI help you edit, organize, or enhance.
Build a winning team—without the hiring headache.
WorkScreen helps you hire fast, confidently, and without second-guessing.
Need a Quick Copy-Paste Job Description?
We get it—sometimes you just need something fast.
Maybe you’ve already read this guide and understand what makes a strong job post. But now you want a starting point you can copy, paste, and customize in just a few minutes.
That’s what this is.
✏️ Important Reminder:
Don’t copy this word-for-word and expect magic.
This is a foundation, not a final draft.
Add a Loom video, inject your team culture, and edit the details to reflect your actual company.
In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.
Think of these as starting points, not final drafts.
- Option 1: A more conversational, culture-first job description that highlights personality and team fit.
- Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach.
✅ Option 1: Conversational Job Description Template (Culture-First Style)
📌 Job Title: Computer Technician at [Company Name]
💼 Job Type: [Job Type]
📍 Location: [City, State or Remote]
💰 Salary Range: [Insert salary range]
🎥 Meet the Hiring Manager
We believe in showing, not just telling. Here’s a quick video from our team lead, giving you a behind-the-scenes look at what it’s like to work here:
📽 [Insert Loom/YouTube link]
🏢 Who We Are
[Company Name] is a growing tech-forward company based in [Location]. We support a wide range of clients by providing friendly, effective IT solutions that keep systems running, teams productive, and people supported.
🖥 About the Role
We’re looking for a skilled Computer Technician who enjoys solving problems, helping people, and keeping systems secure and functional. You’ll handle technical support, troubleshoot issues, install software, and make sure everything IT just… works.
📋 What You’ll Do
- Resolve hardware and software issues (desktops, laptops, printers, etc.)
- Install, configure, and update devices and applications
- Provide in-person or remote tech support to users
- Document issues, fixes, and system updates
- Assist with device setup for new team members
✔ What We’re Looking For
- 1–3 years of hands-on IT support experience
- Strong communication skills (especially when explaining tech to non-tech people)
- Experience with [list systems/tools commonly used, e.g., Windows, macOS, Office 365]
- Bonus if you’re certified (e.g., A+, Network+, etc.)
🎯 Why This Role Is a Great Fit
You’ll join a team that values growth, curiosity, and clear communication. We invest in training, promote from within, and genuinely support one another. If you want to build your skills in a real-world environment where your work matters, this is the place.
🎁 Perks & Benefits
- [Insert number] paid time off days per year
- [Health, dental, and vision insurance / Insert benefits offered]
- [Insert learning stipends, equipment budget, or certification support]
- [Include any remote flexibility, work-from-home policies, or hybrid options]
📥 How to Apply
We use WorkScreen to evaluate applicants based on real skills—not just resumes.
👉 Click here to complete your quick evaluation: [Insert WorkScreen Link]
📋 Option 2: Traditional Job Brief + Responsibilities + Requirements Format
📌 Job Title: Computer Technician
🏢 Company: [Company Name]
📍 Location: [City, State or Remote]
💼 Job Type: [Full-Time / Part-Time / Contract]
💰 Salary Range: [Insert range]
🎥 See Who You’ll Be Working With
Here’s a quick video from the hiring manager, sharing what we value and how this role contributes to the team:
📽 [Insert Loom/YouTube link]
🏢 Who We Are
[Company Name] is a service-driven company committed to providing efficient and dependable IT support. We help businesses solve problems fast, keep systems secure, and support their teams through strong, accessible tech.
🖥 Job Summary
We’re hiring a Computer Technician to provide technical support across the organization. You’ll be responsible for troubleshooting, maintenance, hardware/software installation, and basic networking tasks.
🔧 Key Responsibilities
- Diagnose and resolve technical hardware/software issues
- Maintain and upgrade computer systems and applications
- Respond to internal support requests
- Support onboarding/offboarding processes (device setup, permissions)
- Maintain asset inventory and documentation
✔ Requirements
- 1–3 years of experience in a helpdesk or IT support role
- Familiarity with [insert systems/tools like Windows 10/11, macOS, Office 365]
- Excellent communication and problem-solving skills
- Ability to prioritize and manage tasks independently
- Relevant certifications (A+, Network+, etc.) are a bonus
🎁 Perks & Benefits
- [Insert PTO policy and holiday structure]
- [Health, vision, dental benefits or wellness programs]
- [Training support, growth tracks, or bonus structures]
- [Remote/hybrid options if applicable]
📥 How to Apply
We use WorkScreen to streamline our hiring process and evaluate every applicant fairly.
👉 Start your application by completing the short evaluation here: [Insert WorkScreen Link]
Let WorkScreen Handle the Next Step of Hiring
Writing a great job description is only half the battle.
Once your post starts attracting candidates, the next challenge is figuring out who’s actually qualified—and who just knows how to write a good résumé or game the interview.
That’s where WorkScreen comes in.
✅ WorkScreen helps you:
- Instantly identify your top candidates
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
- Assess candidates on real-world ability—not just polished applications
With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
- Eliminate low-effort, copy-paste, or AI-generated applicants
WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
- Make smarter, faster, and more confident hiring decisions
No more back-and-forth emails. No more wondering if a candidate is the right fit. Just clear insights and real performance data—upfront.
🔗 Ready to streamline your hiring process?
Sign up at WorkScreen.io, post your job, and let the platform automatically evaluate applicants while you focus on finding your next great hire.
Frequently Asked Questions - Computer Technician Job Description
Beyond technical know-how, a great Computer Technician should have:
- Problem-solving skills – the ability to diagnose and resolve issues quickly
- Strong communication – especially when explaining tech to non-technical people
- Time management – juggling multiple support tickets and priorities
- Attention to detail – to avoid mistakes in configuration, setup, or updates
- Customer service mindset – patience, empathy, and calm under pressure
Certifications (like CompTIA A+ or Network+) are a plus, but soft skills often separate the good from the great.
In the U.S., the average salary for a Computer Technician ranges from $45,000 to $60,000 per year, depending on:
- Location (urban areas tend to pay more)
- Level of experience
- Industry (healthcare, finance, and tech firms often pay higher rates)
- Certifications and specialized skills
Entry-level technicians may start around $36,000, while experienced or specialized techs can earn $65,000+.
It depends on your environment.
- Small teams often benefit from a generalist who can wear multiple hats
Larger IT departments may prefer someone with focused skills (e.g., networking, cybersecurity, or systems administration)
If you’re unsure, hire for adaptability and a willingness to learn—skills can be trained, but mindset can’t.
Resumés can be polished. Interviews can be rehearsed. That’s why structured skill assessments (like those offered by WorkScreen) are crucial.
They let you:
- Test real-world ability
- Filter out applicants using AI or copied responses
- Save time and avoid hiring someone who only sounds good on paper
