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If you’ve ever Googled “Content Moderator job description”, you’ve probably seen dozens of cookie-cutter articles. They all look the same:
- A generic list of responsibilities
- A checklist of requirements
- A copy-paste “apply here”
But here’s the problem—none of those posts actually help you attract great candidates.
Top talent isn’t inspired by bullet points. They want to know:
- What impact their work will have
- Who they’ll be working with
- What your company stands for
And most job posts? They fail to connect. They feel lifeless. Which means the best candidates keep scrolling.
The good news: writing a job post that attracts thoughtful, mission-driven moderators isn’t about being a marketing genius. It’s about using the right format, humanizing your post, and showing candidates why your role matters.
So, if your current job descriptions feel more like a formality than a recruiting tool, this guide will walk you through how to fix that.
👉 Before we dive in, if you haven’t already, I recommend checking out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/ . That article explains why generic job descriptions fail—and how to transform them into posts that convert.
WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results
What A Content Moderator Actually Does - Their Roles
A Content Moderator is the person who helps keep online spaces safe, respectful, and trustworthy. They review user-generated content—whether that’s posts, comments, images, or videos—and make sure it follows community guidelines and company policies.
But it’s not just about “removing bad content.”
Good moderators protect brand reputation, create a safe environment for users, and help maintain trust between your platform and your audience.
That means the role requires more than just technical know-how. Great moderators need:
- Attention to detail to catch things others might miss.
- Emotional resilience to handle sensitive or graphic material.
- Strong judgment to make fair, consistent calls.
- Communication skills to escalate issues and collaborate with the wider team.
In short, a Content Moderator is both a guardian of your brand and an advocate for your community.
Two Great Content Moderator Job Description Templates
✅ Job Description Example 1: Experienced Content Moderator
📌 Job Title: Content Moderator — Trust & Safety at BrightNet Media
💼 Type: Full-Time | Location: Remote (Global) | Pay: $18–$22/hour
🕒 Schedule: Flexible shifts (across UTC-5 to UTC+5); weekend/evening coverage on rotation
A quick word from our hiring manager
(Insert Loom/YouTube link here)
Who We Are
BrightNet Media operates a network of community platforms serving 12M+ monthly active users across discussion forums, live streams, and creator communities. Our Trust & Safety team builds policies and tools that keep our spaces respectful, inclusive, and brand-safe. We’re a remote-first company with teammates in 9 countries and a culture that blends high standards with genuine care for people.
What You’ll Do
- Review user posts, comments, images, and short-form videos for policy compliance
- Enforce guidelines consistently; remove or escalate harmful or non-compliant content
- Identify patterns (spam rings, brigading, coordinated abuse) and flag to T&S leads
- Collaborate with Policy, Legal, and Product on rule clarifications and playbooks
- Document edge cases; propose policy updates and tooling improvements
- Uphold response-time SLAs while maintaining quality and fairness
What We’re Looking For
- 1–2+ years in content moderation, Trust & Safety, or community operations
- Calm judgment under pressure; able to handle sensitive/graphic material with care
- High attention to detail; comfort with dashboards, queues, and ticketing systems
- Clear written communication; experience with escalation protocols
- Bonus: experience with multiple languages, misinformation/CSAM frameworks, or brand-safety standards
Perks & Benefits
- Competitive hourly pay with performance reviews twice per year
- Medical, dental, and vision (country-adjusted equivalents where applicable)
- Mental health support (confidential counseling, decompression breaks, wellness stipend)
- Paid time off + paid company wellness days
- Home-office stipend and monthly internet reimbursement
- Shift differentials for nights/weekends (where legally applicable)
Why This Role Is a Great Fit
You’ll join a mission-driven Trust & Safety org that values clarity, empathy, and high standards. Your decisions will directly protect 12M+ users, shape policy, and influence product direction. If you care about healthy online communities and want a seat at the table where policy meets product, this is it.
Our Hiring Process
We review every application. Shortlisted candidates complete a skills evaluation via WorkScreen.io, followed by a structured interview and a calibrated policy exercise. We keep you updated at every step; all candidates hear back.
📥 How to Apply
Apply via WorkScreen.io so we can evaluate you on skills—not just a resume.
👉 [Insert WorkScreen apply link]
✅ Job Description Example 2: Entry-Level / Willing-to-Train Candidate
📌 Job Title: Junior Content Moderator — Community Integrity at BrightNet Media
💼 Type: Full-Time | Location: Remote | Pay: $15–$18/hour
🕒 Schedule: Rotating 8-hour shifts (coverage across global time zones); paid training provided
A quick word from our hiring manager
(Insert Loom/YouTube link here)
Who We Are
At BrightNet Media, we help creators and communities thrive by keeping conversations safe, on-topic, and welcoming. Our platforms span hobby forums, creator feeds, and live Q&A spaces. We’re growing quickly and opening pathways for motivated, detail-oriented people to build a career in Trust & Safety—no prior moderation experience required.
What You’ll Do
- Learn our policies and tools through a structured training program
- Review user content for policy compliance; flag and escalate edge cases
- Remove spam/abuse and assist with queue health to meet response-time goals
- Surface unclear scenarios to seniors; contribute notes to our policy knowledge base
- Grow into specialized queues (e.g., misinformation, image/video review) over time
What We’re Looking For
- Strong attention to detail and written communication
- Emotional resilience and professionalism when handling sensitive content
- Tech-savvy; comfortable navigating web tools, filters, and ticket queues
- A learner’s mindset; calm, fair, and consistent decision-making
- Nice-to-have: additional language proficiency (e.g., Spanish, French)
Perks & Benefits
- Competitive hourly pay + paid training program
- Medical, dental, vision (or local equivalents)
- Wellness resources including counseling access and guided decompression breaks
- Paid time off, observed company holidays, and flexible shift swaps
- Monthly learning stipend; path to Senior Moderator within 9–15 months
- Equipment/home-office stipend
Why This Role Is a Great Fit
If you’re organized, fair, and care about healthy online spaces, this is a career on-ramp into Trust & Safety. You’ll get mentoring, real responsibility, and the chance to specialize as you grow—while doing work that genuinely makes the internet better.
Our Hiring Process
Every application is reviewed. Candidates complete a WorkScreen.io skills evaluation, then a brief conversation with our hiring team, followed by a scenario-based policy exercise. Clear, respectful communication throughout—no ghosting.
📥 How to Apply
Apply via WorkScreen.io to showcase your skills through a practical evaluation.
👉 [Insert WorkScreen apply link]
Don’t let bad hires slow you down. WorkScreen helps you identify the right people—fast, easy, and stress-free.
Breakdown of Why These Content Moderator Job Posts Work
🔎 Why the Experienced Content Moderator JD Works
- The job title is clear and specific
Instead of a vague “Content Moderator,” it’s “Content Moderator — Trust & Safety at BrightNet Media.” This communicates not only the role, but also the function (Trust & Safety) and the company context (BrightNet Media). Candidates know exactly what they’re applying for. - Video element adds authenticity
By including a short Loom/YouTube video from the hiring manager, the post feels personal. Candidates see the humans behind the brand, which builds trust and connection. - Company intro is mission-driven
The “Who We Are” section goes beyond facts—it highlights BrightNet’s scale (12M+ users), mission (safe, inclusive spaces), and culture (remote-first, high standards with care). This connects with candidates’ values and sets the tone. - Responsibilities show purpose, not just tasks
Moderation isn’t framed as “removing bad posts” but as protecting 12M+ users and shaping policy. This shows candidates the real impact of their work, which is motivating. - Qualifications are balanced
The requirements highlight essentials (experience, judgment, communication) while also including “bonus” skills (e.g., multilingual ability). This signals flexibility without lowering standards. - Perks & benefits are transparent
Compensation is listed upfront. Mental health support, PTO, and stipends show BrightNet understands the unique challenges of moderation. This builds trust and reduces candidate hesitation. - Why This Role Is a Great Fit speaks to ambition
Instead of generic “growth opportunities,” it explains how moderators directly shape policy and influence product. This makes the role aspirational. - Respectful hiring process
Every application is reviewed, evaluated on skills (via WorkScreen.io), and followed up with clear communication. This directly addresses a common pain point—ghosting.
🔎 Why the Entry-Level Content Moderator JD Works
- The job title signals inclusivity
“Junior Content Moderator — Community Integrity at BrightNet Media” makes it clear that this is a career entry point. It reassures candidates they don’t need to be experts to apply. - Video element humanizes the role
Just like in the senior role, the video makes the process more approachable and personable, especially for entry-level candidates who may feel nervous. - About Us invites candidates into the mission
The company isn’t just “hiring a moderator.” It frames moderation as part of a bigger mission—helping creators and communities thrive. This makes candidates feel part of something meaningful. - Responsibilities show progression
Instead of overwhelming the candidate with advanced duties, the post frames the job as learning, growing, and gradually specializing. This reduces intimidation and widens the applicant pool. - Requirements are encouraging, not discouraging
The language (“nice-to-have,” “willing to train”) signals that BrightNet values potential and attitude over checklists. This appeals to diverse, motivated candidates. - Perks & benefits show care
Listing paid training, wellness resources, and career progression shows BrightNet invests in employees from day one—not just when they’re senior. - Why This Role Is a Great Fit is aspirational
Entry-level candidates want to see a future path. By highlighting mentorship, specialization, and the chance to “make the internet better,” the post frames the role as a career starter, not just a job. - The hiring process reduces anxiety
Clear steps, WorkScreen.io evaluation, respectful updates, and “no ghosting” are reassuring. This makes BrightNet stand out as a candidate-first employer.
👉 Together, these two posts attract both experienced professionals (who want impact, influence, and respect) and ambitious newcomers (who want a fair shot, growth, and care). That’s what makes them strong, modern job descriptions.
Example of a Bad Content Moderator Job Description (And Why It Fails)
❌ Bad Job Post Example
📌 Job Title: Content Moderator
💼 Full-Time | Location: Remote
🕒 Standard Business Hours
Company Overview
We are a global media company seeking to hire a content moderator.
Job Summary
The content moderator will review online content and ensure compliance with company standards.
Key Responsibilities
- Review user-generated content.
- Remove content that violates policies.
- Escalate issues to management when necessary.
Requirements
- Bachelor’s degree preferred.
- 1–2 years of relevant work experience.
- Strong attention to detail and ability to work independently.
How to Apply
Send your CV and cover letter to hr@mediacompany.com. Only shortlisted candidates will be contacted.
❌ Why This Job Post Fails
- Generic job title
Just “Content Moderator” with no context. It doesn’t show what kind of moderation (social, video, community) or who the company is. - Cold, vague company overview
“We are a global media company…” tells you nothing about values, mission, or culture. It feels like a faceless corporation. - Empty job summary
“Ensure compliance with standards” is so generic it could apply anywhere. There’s no sense of purpose or impact. - Responsibilities are too broad
They’re vague and transactional—“review content,” “remove violations.” There’s no mention of scale, collaboration, or how this supports community trust. - Requirements are uninspiring
Generic degree + vague “relevant experience” filter out candidates unnecessarily while failing to attract the right ones. - No salary or perks
Transparency is missing. Candidates have no idea about compensation or benefits. That’s an instant turn-off. - Dismissive hiring process
“Only shortlisted candidates will be contacted” feels impersonal and outdated. It signals that the company doesn’t respect candidate effort. - Zero personality in the CTA
A cold email address with no warmth, no encouragement, no brand voice. This makes the whole post feel like a formality, not a real opportunity.
👉 This example drives home the contrast: bad job descriptions are vague, lifeless, and transactional, while strong ones (like our earlier examples) are human, specific, transparent, and mission-driven.
Bonus Tips to Make Your Content Moderator Job Post Stand Out
Writing a clear, transparent job post is the foundation. But if you want to go the extra mile and truly impress candidates, here are some bonus elements you can add:
🛡️ 1. Add a Security & Privacy Notice
Trust matters—especially in roles dealing with sensitive online content. A short notice builds confidence:
“We take the security and privacy of every applicant seriously. We will never ask for payment, bank details, or personal financial information during any part of our hiring process.”
This reassures candidates that they’re safe applying to your role and protects your brand reputation.
🌴 2. Mention Leave Days or Flex Time
Content moderation can be emotionally taxing. Highlighting leave days, flex scheduling, or wellness breaks signals that you value balance:
“Enjoy 20 paid leave days per year, plus flexible scheduling options to help you recharge.”
It shows empathy and makes your job post more attractive.
📚 3. Highlight Training & Growth Opportunities
Great candidates want more than a paycheck—they want to grow. For moderation roles, this could mean training in Trust & Safety frameworks, cross-team learning, or career paths into Policy or Operations.
“We invest in your growth. Moderators get access to training modules, mentorship, and the chance to specialize in advanced areas like misinformation, brand safety, or community operations.”
🎥 4. Add a Loom or YouTube Video
A short video from the hiring manager or team makes your post 10x more personal. It shows candidates the real people behind the role and sets you apart instantly.
Candidates want to work with authentic teams, not faceless corporations. A 60-second clip can do more than paragraphs of text.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
👉 By weaving these details into your Content Moderator job description, you make it more human, transparent, and trustworthy—which is exactly what attracts thoughtful, mission-driven applicants.
Should You Use AI to Write a Content Moderator Job Description?
With tools like ChatGPT, Jasper, and even built-in AI features in ATS platforms, it’s tempting to click “generate job description” and be done. But here’s the problem:
❌ Why You Shouldn’t Rely on AI Alone
Using AI without any input gives you:
- Generic, low-quality posts that sound like every other listing online.
- A role description that fails to connect with serious applicants—attracting low-effort candidates instead.
- A job post that hurts your employer brand. Remember: the job description is often the first impression candidates get of your company. A bland, AI-generated one makes you look careless.
For a role as sensitive and trust-centered as Content Moderator, the stakes are even higher. A weak job post will attract the wrong applicants—people who may not have the resilience, judgment, or empathy needed for the job.
✅ The Right Way to Use AI
AI is a tool, not a substitute for your input. The smarter approach is to feed it real details about your company, role, and culture, then use it to polish and structure your post.
Here’s an example of a strong prompt:
“Help me write a job post for a Content Moderator at [Company Name]. Our mission is to create safe, inclusive online communities. We’re hiring someone to review user-generated content, enforce policies, and collaborate with Trust & Safety teams. Our culture is [Describe your culture—supportive, remote-first, growth-focused]. We offer [Insert benefits like PTO, wellness support, health insurance]. Here’s our salary range: [Insert range]. We want the tone to be [e.g., warm, mission-driven, candidate-first]. Here are my notes to get started: [Paste bullet points].”
Then, use AI to:
- Refine tone
- Improve flow
- Organize responsibilities clearly
- Suggest phrasing that feels more human and engaging
That way, the final post reflects your company values and mission, not just AI filler text.
👉 Bottom line: AI should never replace your voice. Instead, use it to amplify and polish your message once you’ve put your authentic input on the table.
If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.
Quick Copy-Paste Content Moderator Job Descriptions
✅ Option 1: Conversational, Culture-First Template
Job Title: Content Moderator — Keeping Our Community Safe at [Company Name]
💼 Location: Remote (HQ: [City, State]) 🕒 Type: [Full-Time/Part-Time] 💰 Salary Range: [${X},000 – ${Y},000]/year
A quick hello from our hiring manager
(Insert Loom/YouTube link here)
Who We Are
At [Company Name], we believe safe, inclusive online spaces are essential. With [X]+ users across [platforms/products], our mission is to keep conversations respectful, positive, and trustworthy.
What You’ll Do
- Review posts, comments, images, and videos against our community standards.
- Remove harmful content (spam, hate speech, abuse) and escalate edge cases.
- Spot patterns and share insights to improve our policies and workflows.
- Partner with Trust & Safety and Support for consistent enforcement.
What We’re Looking For
- Detail-oriented judgment; calm and professional with sensitive content.
- Strong written communication; comfortable with moderation tools/queues.
- Tech-savvy and reliable; [nice-to-have: additional language(s)].
Perks & Benefits
- Salary: [${X},000 – ${Y},000]/year
- Health, dental, vision (or local equivalents)
- Paid time off + wellness days
- Mental-health resources and decompression breaks
- Remote-first + home-office stipend
Why This Role Is a Great Fit
This isn’t just about removing bad content—it’s about protecting [your community size/mission] and making the internet safer every day. If you want meaningful work where your decisions matter, you’ll feel at home here.
📥 How to Apply
We use WorkScreen.io to review candidates fairly based on skills.
👉 Apply here: [Insert WorkScreen link]
✅ Option 2: Structured “Job Brief + Responsibilities + Requirements” Template
Job Title: Content Moderator — Community Integrity at [Company Name]
💼 Location: Remote (HQ: [City, State]) 🕒 Type: [Full-Time/Part-Time] 💰 Salary Range: [${X},000 – ${Y},000]/year
Job Brief
We’re hiring a Content Moderator to help keep [Company Name]’s platforms safe, respectful, and inclusive. You’ll review user content, enforce guidelines, and support our Trust & Safety operations.
Responsibilities
- Monitor user-generated content and enforce policies.
- Remove non-compliant or harmful content; escalate complex cases.
- Document edge cases and contribute to policy improvements.
- Collaborate with Trust & Safety leads and Support.
Requirements
- Prior moderation or related experience [preferred/not required].
- Strong attention to detail; resilience with sensitive material.
- Clear written communication and sound judgment.
- Comfortable with dashboards, tickets, and fast-paced queues.
Perks & Benefits
- Salary: [${X},000 – ${Y},000]/year
- Health, dental, vision (or local equivalents)
- Paid training + paid leave days
- Growth paths into Senior Moderator, Policy, or Operations
- Remote-first + equipment/home-office stipend
📥 Apply Today
We use WorkScreen.io so we can evaluate skills, not just résumés.
👉 Apply here: [Insert WorkScreen link]
Why WorkScreen.io Completes the Hiring Process
Writing a strong job description is just step one. The real challenge comes next: evaluating candidates quickly, fairly, and accurately.
That’s where WorkScreen.io comes in.
With WorkScreen, you can:
🎯 Spot Top Talent Instantly
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
🛠️ Test Real-World Skills in One Click
With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
🚫 Eliminate Low-Effort Applicants
WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
⏳ Save Hours on Hiring
No more juggling spreadsheets, back-and-forth emails, or subjective guesswork. WorkScreen gives you real-time dashboards that simplify hiring from start to finish.
Once your Content Moderator job post attracts applicants, let WorkScreen handle the heavy lifting—so you can spend less time screening and more time hiring the right people.
FAQ
Content Moderators need a blend of technical, cognitive, and interpersonal skills. Key skills include:
- Attention to detail — spotting harmful content or policy violations that others may miss.
- Emotional resilience — staying calm and professional when reviewing sensitive or disturbing material.
- Critical judgment — making consistent, fair decisions even when situations are nuanced.
- Strong communication — clearly escalating issues and documenting cases for team alignment.
- Tech literacy — navigating dashboards, filters, and moderation tools with ease.
- Cultural awareness — understanding tone, slang, or context across different regions and communities.
Salaries vary by location, experience, and company size, but on average:
- Entry-level content moderators: typically earn around $30,000–$40,000/year (or $14–$18/hour).
- Experienced moderators: can earn between $40,000–$55,000/year (or $18–$25/hour).
- Specialized or senior moderators (Trust & Safety leads, multilingual moderators, policy specialists) may earn $60,000+ per year.
Remote-first companies sometimes adjust pay by region, while others offer a flat global rate.
Moderator success isn’t just about volume—it’s about accuracy, consistency, and community health. Metrics often include:
- Accuracy rate in decision-making (low error rates on flagged content).
- Response time to user reports.
- Consistency in enforcing guidelines.
- Contribution to policy improvements or escalation insights.
- Community trust scores (reduction in harmful incidents, user satisfaction).
- Exposure to graphic or harmful material, which can be emotionally taxing.
- Pressure to maintain speed and accuracy in high-volume environments.
- Navigating cultural differences in what’s considered offensive or harmful.
- Burnout risk if companies don’t provide wellness resources or mental health support.
