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If you’ve Googled “disability support worker job description”, you’ve probably seen dozens of articles that all look the same. Bullet points. Buzzwords. Zero personality. And here’s the problem: most of them don’t actually help you attract the right kind of disability support worker—they just give you generic filler content.
But writing a good job description isn’t about ticking boxes. It’s about showing potential candidates what the role really involves, who they’ll be helping, and why it matters. When you get this right, you don’t just fill a vacancy—you connect with people who genuinely want to make a difference.
Before we dive in, I recommend checking out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/. That guide explains why so many job descriptions fail (and what to do instead). Here, we’ll take those same principles and apply them directly to the disability support worker role, so you can build a post that’s clear, human, and actually inspires the right applicants to hit “apply.”
If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.
What a Disability Support Worker Actually Does
A disability support worker isn’t just “providing care.” They’re someone who helps people with disabilities live with more independence, dignity, and connection to the world around them.
On any given day, that might mean assisting with daily activities like cooking or transport, helping a client access community programs, or simply being a trusted companion who listens and understands. It’s a role where empathy and patience matter just as much as technical skills—because the impact isn’t just on tasks, it’s on people’s lives.
In plain terms: disability support workers are the bridge between a person’s challenges and their goals. They make it possible for clients to feel supported, included, and capable of living fuller lives.
Two Great Disability Support Worker Job Description Templates
✅ Job Description Template 1: Experienced Disability Support Worker
📌 Job Title: Disability Support Worker – Community & In-Home Support (Heartland Care Services)
📍 Location: Sydney, NSW (Community-Based + In-Home Visits)
💼 Type: Full-Time | $30–$36/hr (based on experience)
🎥 A quick word from our team
(Insert Loom/YouTube link here – e.g., a 1–2 minute video of team members sharing what it’s like to work at Heartland Care Services.)
Who We’re Looking For
We’re looking for a compassionate, experienced Disability Support Worker to join our team at Heartland Care Services. If you’ve worked in disability care before and want to be part of a supportive, values-driven organization that truly respects both staff and clients, this role is for you.
About Heartland Care Services
At Heartland Care Services, we believe that every individual deserves to live with dignity, independence, and purpose. For over 15 years, we’ve been supporting people with disabilities across Sydney, helping them access opportunities, achieve personal goals, and feel part of their community.
We’re not just carers—we’re partners, advocates, and companions in life’s journey. And we’re proud to say our team is at the heart of it all.
What You’ll Be Doing
- Provide personal care and daily living support to clients in their homes and communities
- Assist with transport to appointments, programs, or activities
- Encourage independence and support clients in achieving their personal goals
- Build trusted, respectful relationships with clients and their families
- Document progress, incidents, and care notes accurately and promptly
What We’re Looking For
- 2+ years’ experience in disability support, community services, or aged care
- Certificate III (or higher) in Individual Support, Community Services, or Disability
- Current First Aid & CPR certification
- Valid driver’s license and reliable vehicle
- Compassion, patience, and strong communication skills
Why This Role Is Worth Your Time
- Competitive hourly pay ($30–$36/hr) with overtime opportunities
- Access to ongoing training and professional development
- Paid travel allowance between client visits
- A supportive team culture where your work is recognized and valued
- Real opportunities for career progression into senior support or team leader roles
How to Apply
We respect your time. That’s why we use WorkScreen—so you’re evaluated based on strengths, not buzzwords.
Click the link below to complete your short, structured evaluation:
👉 [Insert WorkScreen Link]
✅ Job Description Template 2: Entry-Level Disability Support Worker (Willing to Train)
📌 Job Title: Entry-Level Disability Support Worker – No Experience Needed (Heartland Care Services)
📍 Location: Sydney, NSW (Community-Based + In-Home Visits)
💼 Type: Full-Time | $26–$30/hr (based on experience)
🎥 Meet our team
(Insert Loom/YouTube link here – e.g., team members talking about what they love about their work and how new starters are supported.)
Who We’re Looking For
Do you have a caring nature and a genuine interest in supporting people with disabilities to live fulfilling lives? You don’t need years of experience for this role—we’ll provide training and mentoring. What matters most is your attitude, compassion, and willingness to learn.
About Heartland Care Services
At Heartland Care Services, we’ve been supporting people with disabilities across Sydney for over 15 years. We believe in inclusion, dignity, and opportunity—and we live those values every day. Our team is diverse, supportive, and passionate about making a difference.
What You’ll Be Doing
- Support clients with daily activities such as meals, transport, and community access
- Encourage independence and help clients build confidence
- Provide companionship, listen, and be a supportive presence
- Work alongside experienced staff to learn best practices in care and support
- Complete basic reporting on client activities and progress
What We’re Looking For
- A caring, reliable, and respectful attitude
- Willingness to complete training (we provide Certificate III in Individual Support)
- Current Working with Children Check & National Police Check (or willingness to obtain)
- A valid driver’s license is preferred but not required
- Strong communication skills and empathy
Why This Role Is Worth Your Time
- Paid training and mentoring from experienced disability support workers
- Competitive pay starting at $26–$30/hr
- Supportive work environment where new team members are valued
- Career development opportunities as you gain skills and confidence
- Be part of a team that makes a real difference in people’s daily lives
How to Apply
We respect your time. That’s why we use WorkScreen—so you’re evaluated based on your potential, not just your past experience.
Click the link below to complete your short, structured evaluation:
👉 [Insert WorkScreen Link]
Build a winning team—without the hiring headache. WorkScreen helps you hire fast, confidently, and without second-guessing.
Breakdown of Why These Disability Support Worker Job Posts Work
1. The Job Titles Are Clear and Purpose-Driven
Instead of saying “Support Worker Needed,” the titles specify the role (Disability Support Worker – Community & In-Home Support), the company (Heartland Care Services), and sometimes the location (Sydney, NSW). This signals relevance and purpose, so candidates know exactly who it’s for.
2. Warm Introductions That Give Context
Each post opens with a human, welcoming introduction. Instead of launching straight into duties, it speaks to the candidate: “We’re looking for a compassionate, experienced Disability Support Worker…” or “You don’t need years of experience—we’ll provide training.” This tone connects immediately with the right kind of person.
3. Video From the Team Adds Trust
Including a short Loom or YouTube video makes the job post feel more real. Candidates get to see the people they’d work with, which builds trust and sets you apart from 99% of employers.
4. The Company Section Feels Human, Not Corporate
Instead of a cold “About Us,” the description highlights the mission (dignity, independence, inclusion) and history (15 years in Sydney). This balances credibility with emotional pull—showing the candidate why the work matters.
5. Responsibilities Are Written With Impact
Instead of listing chores like “assist with meals” or “complete paperwork,” the tasks are framed as meaningful contributions: “You’ll be the bridge between a person’s challenges and their goals.” This helps candidates see the purpose behind the duties.
6. Transparency Builds Trust
Both versions clearly state pay ranges. Whether it’s $26–$30/hr for entry-level or $30–$36/hr for experienced staff, transparency sets expectations and attracts serious candidates. Candidates today expect this—hiding salary only drives quality applicants away.
7. Respectful Hiring Process
Instead of the typical “only shortlisted candidates will be contacted,” both templates reassure candidates: “We respect your time. That’s why we use WorkScreen—so you’re evaluated based on strengths, not buzzwords.” That shows thoughtfulness and professionalism.
8. Culture and Growth Are Highlighted
The templates don’t just say “we’re supportive.” They show it: paid training, mentoring, travel allowance, internal promotion opportunities. This positions your company as one that invests in people, not just fills shifts.
9. The Tone Feels Human
Small details like “you’ll be a key player in a supportive team” or “be part of a company that makes a real difference” make the posts sound warm and genuine. This tone attracts candidates motivated by purpose, not just a paycheck.
Example of a Bad Disability Support Worker Job Description (And Why It Falls Short)
❌ Bad Job Post Example
📌 Job Title: Support Worker
📍 Location: Sydney, NSW
💼 Type: Full-Time
Job Summary
We are seeking a support worker to provide assistance to clients with disabilities. The successful candidate will be responsible for personal care, assisting with transport, and general support duties.
Responsibilities
- Assist clients with daily living activities
- Transport clients to appointments and community activities
- Maintain records and complete paperwork as required
- Follow company policies and procedures
Requirements
- Minimum Certificate III in Disability or Individual Support
- At least 2 years’ experience in a similar role
- Current First Aid certificate
- Ability to work independently and follow directions
How to Apply
Send your CV and cover letter to hr@company.com. Only shortlisted candidates will be contacted.
❌ Why This Job Post Fails
- Generic Job Title
Just saying “Support Worker” is vague. It doesn’t explain who it’s for, what type of support, or why the role matters. - Cold Introduction
The opening is bland and transactional: “We are seeking a support worker…” There’s no mission, no human touch, no sense of purpose. - No Salary or Benefits Mentioned
Leaving out pay instantly signals a lack of transparency. Candidates today expect to know what’s on offer before they apply. - Culture Is Missing
There’s nothing about what the workplace is like, what the team values, or how candidates will be treated. - Responsibilities Are Lifeless
The tasks are written like a compliance checklist. They don’t highlight impact, just chores. - Dismissive Hiring Process
“Only shortlisted candidates will be contacted” feels disrespectful. It discourages applicants who value communication and transparency. - Zero Personality in the CTA
“Send CV and cover letter” is cold and outdated. There’s no effort to inspire, reassure, or show care for candidates.
Bonus Tips to Make Your Disability Support Worker Job Post Stand Out
Even if your job description already looks solid, here are a few extras that will make it shine—and help you attract the right kind of candidates.
1. Add a Security & Privacy Notice
Many support workers are cautious about applying because they’ve seen scams online. A simple notice builds trust instantly:
“We take your privacy seriously. We’ll never ask for payments, banking details, or sensitive personal information during any part of the hiring process.”
This reassures candidates that your post is safe and professional.
2. Highlight Flexibility and Leave Days
Disability support can be emotionally and physically demanding. Showing that you value balance goes a long way:
“Enjoy up to 20 days of paid leave each year, plus optional flex days so you can recharge when you need to.”
Candidates will see you don’t just care about clients—you care about your staff too.
3. Showcase Training & Growth Opportunities
Not every candidate will have experience. If you offer structured training, mentorship, or pathways into senior roles, spell it out:
“We invest in our team. From Certificate III sponsorships to leadership pathways, we’ll help you build a career in disability care, not just a job.”
4. Include a Loom or YouTube Video From Your Team
A short, authentic video (1–2 minutes) where current support workers or managers talk about what it’s like to work with you builds trust instantly. It makes your company human and relatable.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
5. Show That You Respect Candidates’ Time
Disability support workers are often juggling multiple commitments. A clear, respectful application process will make you stand out:
“We reply to every applicant within 2 weeks, and we’ll keep you updated at every stage.”
This communicates professionalism and empathy—values support workers look for in an employer.
Should You Use AI to Write a Disability Support Worker Job Post?
Lately, it feels like everyone is using AI to churn out job descriptions. Some HR tools even advertise “one-click AI job posts.” And sure—it can save you time. But here’s the problem: if you rely on AI alone, you’ll end up with something generic, lifeless, and completely forgettable.
A disability support worker job description written without context won’t reflect what truly matters—your clients, your values, your culture, and the kind of people you actually want to hire. Instead, it’ll just attract anyone clicking “apply,” including the wrong candidates.
🚫 The Wrong Way to Use AI
Typing in:
“Write me a job description for a disability support worker.”
You’ll get a bland wall of text with duties like “assist with daily activities” and “maintain records.” It’s accurate, but it doesn’t connect. It doesn’t show who you are as a company—or why the role matters.
✅ The Right Way to Use AI
AI can be a great helper if you feed it the right ingredients.
Here’s how you’d do it for a role like this:
Prompt:
“Help me write a job description for a Disability Support Worker at Heartland Care Services in Sydney. We’ve supported people with disabilities for over 15 years, and our mission is to promote dignity, independence, and inclusion. The role involves community visits, personal care, and helping clients reach their goals. Our culture is supportive, compassionate, and values growth—we invest in training and mentoring. We want to attract candidates who are patient, reliable, and genuinely care about making a difference. Our pay range is $26–$36/hr, with leave days and travel allowance included. Here are the additional notes I’ve written [paste notes] Please write in a warm, conversational tone.”
With this kind of context, AI becomes a polishing tool—not a replacement for your insight.
👉 Bottom line: AI should support your hiring process, not replace your voice. Use it to refine, clarify, and structure your message—but always provide the raw, human details first. That’s how you attract genuine, purpose-driven support workers instead of flooding your inbox with copy-paste applications.
WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results
Need a Quick Copy-Paste Job Description Template?
✅ Option 1: Conversational, Culture-First Job Description
📌 Job Title: Disability Support Worker – Community & In-Home Support
📍 Location: [Company Location]
💼 Type: Full-Time | $XX–$XX/hr (based on experience)
Who We’re Looking For
We’re searching for a compassionate Disability Support Worker to join our team at [Company Name]. This isn’t just a job—it’s a chance to make a real difference every day. You’ll support people with disabilities to live more independently, connect with their community, and achieve personal goals.
🎥 Meet our team
(Insert Loom/YouTube video link from your team—this adds trust and personality.)
About [Company Name]
For over 15 years, we’ve supported people with disabilities across Sydney. Our mission is simple: promote dignity, independence, and inclusion. We’re a supportive, close-knit team that values respect, compassion, and growth.
What You’ll Do
- Provide daily living support (meals, transport, personal care)
- Assist clients in attending community programs and appointments
- Encourage independence and goal achievement
- Build trusted relationships with clients and families
- Keep accurate care notes and progress reports
What You’ll Bring
- Certificate III in Individual Support or Disability (or willingness to obtain)
- Current First Aid & CPR
- Driver’s license and reliable car
- A caring, patient, and reliable attitude
Why You’ll Love This Role
- $XX–$XX/hr + travel allowance
- Ongoing training & career development pathways
- Supportive team culture where effort is recognized
- Paid leave and flexible scheduling options
How to Apply
We respect your time. That’s why we use WorkScreen—so you’re evaluated based on strengths, not buzzwords.
👉 [Insert WorkScreen Link]
✅ Option 2: Structured “Job Brief + Responsibilities + Requirements”
📌 Job Title: Disability Support Worker
📍 Location: [Company Location]
💼 Type: Part-Time or Full-Time | $XX–$XX/hr
Job Brief
[Company Name] is seeking a Disability Support Worker to provide personal care, community access, and goal-based support for clients across [ Location]. This role is suited for someone with empathy, reliability, and a strong commitment to improving the quality of life for people with disabilities.
Key Responsibilities
- Support clients with daily living activities
- Assist with transport and community engagement
- Provide companionship and build positive relationships
- Document care notes and progress updates
- Follow all safety, health, and organizational procedures
Requirements
- Certificate III in Disability/Individual Support (preferred but not essential)
- First Aid & CPR
- Police Check + Working with Children Check
- Driver’s license and reliable transport
- Strong communication and empathy skills
Salary & Benefits
- $XX–$XX/hr (depending on experience)
- Paid training and ongoing mentoring
- Travel allowance between client visits
- Paid leave and wellness programs
How to Apply
We use WorkScreen to ensure a fair and transparent process. Instead of endless resumes, you’ll complete a short evaluation that lets your skills and strengths shine.
👉 [Insert WorkScreen Link]
What Happens After You Write a Great Job Post? Let Workscreen Take It From Here
A strong job description will attract attention. But here’s the next challenge: how do you quickly sort through applicants and spot the ones who are genuinely capable, not just good at writing resumes?
That’s where WorkScreen.io comes in.
Here’s how WorkScreen helps you hire smarter:
✅ Quickly identify your most promising candidates
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
✅ Assess real-world skills, not just resumes
Workscreen allows you to easily administer one-click skill tests. This way you can assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
✅ Eliminate low-effort and AI-generated applications
WorkScreen filters out copy-paste applicants and those using AI tools to game the system. This means you spend your time reviewing only genuine, committed candidates.
✅ Save hours of manual screening
Workscreen automatically eliminates low-effort applicants—including those who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
Bottom line: A great job post pulls the right candidates in. WorkScreen makes it easy to evaluate, compare, and hire them with confidence.
Ready to see how it works?
FAQ
In Australia, disability support workers typically earn between $26–$36 per hour, depending on experience, qualifications, and location. Entry-level workers usually start closer to $26–$28/hr, while those with experience and additional certifications can earn $32–$36/hr or more. Employers that are transparent about pay in their job ads usually attract more serious and committed candidates.
The best disability support workers bring a mix of practical skills and personal qualities. Key skills include:
- Empathy and patience – understanding and respecting clients’ challenges
- Communication skills – listening, explaining, and building trust with clients and families
- Problem-solving – responding calmly and effectively to unexpected situations
- Time management – balancing multiple client needs and schedules
- Reliability – being consistent and dependable, since clients count on them daily
The most common qualification is a Certificate III in Individual Support (Disability) or Certificate IV in Disability Support. Many employers also require:
- Current First Aid & CPR certification
- A valid driver’s license (since transport is often part of the role)
- National Police Check and Working with Children Check (for compliance and safety)
That said, some employers also hire entry-level candidates without experience if they have the right attitude and are willing to train.
Transparency builds trust. Disability support workers often skip applying to posts with no pay information because it signals the employer might not value them. Even if you can only provide a range, include it—it shows honesty and helps filter the right candidates.
Not necessarily. While experienced workers can step in quickly, many employers successfully hire people with no direct experience but strong personal qualities (compassion, reliability, communication skills). With proper training, these candidates often become outstanding support workers.
