Employee Benefits Coordinator Job Description (Responsibilities, Skills, Duties & Sample Template)

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If you’ve Googled “employee benefits coordinator job description,” you’ve probably seen the same template recycled across dozens of sites.

You know the one—bullet points, corporate jargon, and zero personality. It tells you what the person does, but not how to attract someone great to actually apply.

Here’s the truth:
Writing a job description isn’t just about listing responsibilities. It’s about making the right person say, “Yes, that’s me. I want this job.”

In this guide, we’re not just giving you another fill-in-the-blank job description. We’re showing you how to write one that actually works—one that connects, inspires, and helps you hire the right person.

Before we get into examples, if you haven’t already, check out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/. It walks through everything you need to know—from structure to tone to candidate psychology.

If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.

What an Employee Benefits Coordinator Role Actually Does- Their Roles

Let’s start with the basics—what does an Employee Benefits Coordinator actually do?

Here’s the plain-English version:

An Employee Benefits Coordinator is the go-to person for everything related to employee benefits—health insurance, retirement plans, leave policies, wellness programs, and more. They help employees navigate big decisions that affect their health, families, and future.

But this role isn’t just about forms and policies. It’s about trust. The coordinator is often the person employees turn to when they’re having a baby, dealing with illness, or planning for retirement. That’s why empathy, accuracy, and communication skills matter just as much as technical know-how.

In short:

A great Benefits Coordinator helps employees feel supported, informed, and confident in their choices.

They’re not just managing spreadsheets—they’re managing peace of mind.

Two Great Employee Benefits Coordinator Job Description Templates

✅ Option 1: Job Description For Experienced Candidates

Job Title: Employee Benefits Coordinator at Brightpath Logistics
📍 Location: Dallas, TX | 💼 Full-Time | 💰 $55,000–$68,000/year (Based on experience)

🎥 A Quick Word from Your Future Manager

Before you dive in, watch this short video from Melissa (our Head of People Ops) about what it’s like working at Brightpath and why this role is so important to our team:
👉 [Insert Loom or YouTube Link]

🏢 About Us

Brightpath Logistics is a fast-growing supply chain and transportation company that helps small and mid-sized businesses get their products from A to B—on time, every time. With a national network of partners and a relentless focus on reliability, we’re proud to be the silent engine behind hundreds of thriving businesses across the U.S.

We’re not your typical logistics firm. We invest in our people, build systems that scale, and treat employees like partners—not cogs.

🌱 Our Company Culture

We move fast, solve problems together, and take care of each other. We believe in open communication, mutual respect, and accountability. Whether you’re on the road or in the office, everyone at Brightpath plays a vital role in making the business run—and we never forget that.

👋 Join Us as Our Benefits Expert

We’re looking for a detail-oriented, people-first Benefits Coordinator to help our growing team navigate health insurance, retirement plans, paid leave, and other programs that truly impact their lives.

This isn’t just about paperwork. You’ll be the person employees turn to when they’re making life-changing decisions—so empathy, clarity, and follow-through are key.

🛠 What You’ll Be Doing

  • Administer employee benefits programs (health, dental, vision, 401(k), PTO, etc.)

  • Support employees during open enrollment and life events

  • Maintain accurate records and ensure compliance with state/federal laws

  • Serve as the point of contact between our team and insurance providers

  • Create and update internal benefits documentation and onboarding guides

  • Answer employee questions and explain benefits clearly and compassionately

✅ What We’re Looking For

  • 2+ years of experience in HR, benefits coordination, or payroll

  • Solid understanding of U.S. benefits compliance (COBRA, FMLA, etc.)

  • Familiarity with platforms like Gusto, BambooHR, or ADP

  • Excellent communication and interpersonal skills

  • Highly organized, detail-obsessed, and solution-oriented

💸 Perks & Benefits

  • Full health, dental, and vision coverage

  • 401(k) with 4% employer match

  • 15 paid vacation days + 6 company holidays

  • Flexible working hours and hybrid work options

  • $1,000/year professional development stipend

  • Monthly wellness credit ($75 for gym, mental health, etc.)

💡 Why This Role Is a Great Fit

This is your chance to own a core part of our employee experience. You won’t just be running processes—you’ll be helping people make informed decisions that affect their families and futures. You’ll have autonomy, mentorship, and space to grow.

🔍 Our Hiring Process

We respect your time. Here’s what to expect:

  1. Submit your application (we review every one!)

  2. Complete a quick skills-based assessment via WorkScreen

  3. 30-min video interview with our Head of People Ops

  4. Final interview with a leadership team member

  5. Offer & onboarding 🎉

Everyone gets a response—because you deserve clarity.

✅ Option 2: Job Description For Entry-Level / Willing-to-Train

Job Title: Entry-Level Benefits Coordinator – Training Provided!
📍 Location: Dallas, TX (Hybrid) | 💼 Full-Time | 💰 $42,000–$50,000/year

🎥 Meet Your Team Lead

Watch this short video from Raymond (our HR Manager) about the support you’ll get in your first 90 days and how we help you grow into this role:
👉 [Insert Loom or YouTube Link]

🏢 About Us

At Brightpath Logistics, we move products across the country—but our real mission is to move people forward. We’re one of the fastest-growing mid-sized logistics companies in Texas, known for reliability, operational excellence, and treating employees like family.

Our business is built on people. We don’t just ship freight—we empower careers.

🌱 Our Company Culture

We believe in fairness, transparency, and teamwork. Our office blends the hustle of a high-growth company with the heart of a tight-knit team. We value curiosity, coachability, and people who take pride in doing things right.

✨ Start Your HR Career in a Role That Really Helps People

Looking to get into HR? This is the perfect entry point.

We’re hiring a Benefits Coordinator who’s organized, curious, and loves helping people. No prior HR experience needed—we’ll train you from day one. All you need is strong attention to detail and great communication skills.

🛠 What You’ll Be Doing

  • Support benefits enrollment and help employees understand their options

  • Assist with onboarding new hires and updating benefits data

  • Create simple guides and answer employee questions

  • Coordinate with providers (training provided)

  • Help maintain compliance and documentation

✅ What We’re Looking For

  • Friendly, clear communicator

  • Highly organized and eager to learn

  • Some office or admin experience is helpful (but not required)

  • Interest in HR, employee experience, or benefits

  • Bonus: Spanish fluency or familiarity with payroll systems

💸 Perks & Benefits

  • Health, dental, and vision coverage

  • Paid training + mentorship from experienced HR team

  • 10 vacation days + 6 holidays (increases with tenure)

  • Flexible schedule after 90 days

  • Tuition reimbursement up to $1,500/year

  • Free snacks, drinks, and team lunches every Friday

💡 Why This Role Is a Great Fit

You’ll get hands-on training, meaningful responsibility, and a path to grow in HR. This role is perfect for someone who’s passionate about people and ready to start a career—not just a job.

🔍 Our Hiring Process

Here’s what to expect:

  1. Apply using the link below

  2. Take a short WorkScreen assessment—no resumes required

  3. 25-min video interview with our HR team

  4. Paid 2-week trial (part-time) to make sure we’re a good fit

  5. Offer + welcome kit 🚀

We’ll keep you updated every step of the way.

WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results

Breakdown of Why These Job Descriptions Work

Let’s break down why these job descriptions actually attract strong candidates—not just random applicants.

✅ 1. The Job Titles Are Clear and Specific

Instead of a vague title like “Benefits Coordinator”, both templates include important context—such as company name, location, and whether training is provided. This instantly increases relevance and filters for the right people.

Good Example:
“Entry-Level Benefits Coordinator – Training Provided!”
This signals opportunity, support, and accessibility in one line.

✅ 2. They Start With a Video From a Real Team Member

Adding a Loom or YouTube video gives your job post a human face. Candidates get a feel for your tone, energy, and leadership style—before they even apply.

It builds trust and helps differentiate your post in a sea of faceless listings.

✅ 3. The “About Us” Section Is Personal and Contextual

Most companies copy-paste a dry corporate blurb. These descriptions explain what Brightpath Logistics actually does, why the company exists, and what kind of impact it has—in plain English.

It helps candidates decide if your mission aligns with theirs.

✅ 4. The Culture Section Is Shown, Not Just Stated

Rather than generic phrases like “we value teamwork,” these posts describe how people actually work together. They offer a glimpse into daily life, expectations, and internal values. That emotional connection makes a huge difference to thoughtful candidates.

✅ 5. The Responsibilities Are Written With Impact

Instead of dumping a task list, each responsibility is framed with why it matters. For example:

“Answer employee questions and explain benefits clearly and compassionately.”
→ This highlights emotional intelligence, not just admin skills.

✅ 6. Requirements Are Thoughtfully Separated by Experience Level

By offering two templates—one for experienced hires and one for trainable candidates—you expand your hiring funnel without lowering standards. You meet people where they are.

Bonus: Marking some items as “bonus” or “nice to have” helps avoid scaring away great applicants.

✅ 7. Perks and Benefits Are Listed Separately

Transparent benefits build trust. These posts go beyond listing health insurance—they highlight culture-reinforcing perks like Friday lunches, tuition reimbursement, and mental health stipends. That’s what candidates actually want to see.

✅ 8. The “Why This Role Is a Great Fit” Section Sells the Opportunity

This is your pitch—and both posts make it count. They explain what the candidate will gain: impact, growth, mentorship, and purpose. This is the emotional “hook” that gets the right people to apply.

✅ 9. The Hiring Process Is Transparent and Respectful

Candidates hate black-box applications. These templates lay out the exact steps, timelines, and expectations—whether it’s an interview or a paid trial. That signals respect and builds confidence in your company from day one.

In short? These job posts don’t just check boxes.
They connect with real people—and that’s what makes all the difference.

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Example of a Bad Employee Benefits Coordinator Job Description (And Why it Fails)

Job Title: Benefits Coordinator
Company: Confidential
Location: United States (Remote)
Salary: Competitive

Job Summary

We are seeking a Benefits Coordinator to oversee the administration of employee benefit programs including medical, dental, vision, 401(k), and leave policies. The candidate will coordinate with third-party vendors, answer employee inquiries, and ensure compliance with regulations.

Responsibilities

  • Administer benefit plans
  • Process enrollments, terminations, and changes
  • Respond to employee inquiries
  • Work with vendors and ensure compliance
  • Maintain records

Requirements

  • Bachelor’s degree in Human Resources or related field
  • 2–3 years experience in benefits administration
  • Strong attention to detail and organizational skills
  • Knowledge of benefits platforms and compliance

How to Apply

Please send your resume and cover letter to hr@confidentialcompany.com. Only shortlisted candidates will be contacted.

🚩 Why This Job Description Falls Flat

Let’s look at what went wrong:

❌ 1. The Job Title Is Vague and Generic

“Benefits Coordinator” gives no context—no sense of the company, location, culture, or experience level. It doesn’t stand out in a job board search.

❌ 2. No Personality or Mission

There’s no mention of what the company does, why this role exists, or what the team is like. It’s cold, transactional, and forgettable.

❌ 3. No Culture or Human Touch

There’s nothing about the team, values, or day-to-day environment. Applicants can’t picture what it’s like to work there—so they won’t care.

❌ 4. No Salary Transparency

“Competitive” is vague and outdated. Today’s candidates expect to see a real range. Lack of salary info is one of the top reasons people skip a listing.

❌ 5. Responsibilities Are Lifeless and Broad

The tasks listed could apply to any HR job at any company. There’s no explanation of impact or context for how the role contributes to the team.

❌ 6. The Hiring Process Feels Cold and Dismissive

“Only shortlisted candidates will be contacted” implies that everyone else is ignored. That alone can turn off strong applicants who value respectful communication.

❌ 7. There’s No Reason to Apply

There’s no perks section, no benefits, no career growth, no team intro—nothing that answers the question: “Why this role?”

This is the kind of post that gets ignored by top talent—and for good reason.

Bonus Tips to Make Your Job Post Stand Out

Once you’ve nailed the structure and tone, it’s the little extras that make your job post unforgettable. Here are a few final tips to help your listing rise above the noise:

✅ 1. Add a Security & Privacy Notice

Reassure applicants that you take their data seriously—especially in a time when job scams are rising.

📢 Important Notice: We take the security and privacy of all job applicants seriously. We will never ask for payment, bank details, or personal financial information during any part of the hiring process.

This builds trust, especially for entry-level roles or applicants applying online.

✅ 2. Mention Leave Days or Flex Time

Candidates care about balance. Even if you offer the legal minimum, mention it clearly. And if you’re flexible? Say it proudly.

🏖️ Enjoy 15 paid vacation days, 6 company holidays, and 2 personal flex days per year.
🕒 We also offer flexible work hours and hybrid schedules after your first 90 days.

It’s small, but this can tip the scale when a candidate is comparing offers.

✅ 3. Highlight Training & Growth Opportunities

If your company promotes from within or offers any kind of development support—say it! Candidates love knowing they can grow.

🎓 You’ll receive dedicated training, ongoing mentorship, and a $1,000/year learning stipend to help you grow in your career.
📈 Many of our HR team leads started in coordinator roles—there’s a clear path forward here.

This helps you attract motivated, long-term thinkers—not just job hoppers.

✅ 4. Add a Loom or YouTube Video

Yes, we mentioned this earlier—but it’s worth repeating. Adding a short video (even just 1–2 minutes) from a hiring manager or team member builds a powerful emotional connection. It also differentiates your job post visually on most platforms.

🎥 Don’t overthink it. Just have a team lead share:

  • What the company does

     

  • Why this role matters

     

  • What kind of person they’re looking for

Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4

 

People apply to people, not just companies. Show them who they’ll work with.

Should You Use AI to Write Job Descriptions?

Let’s be honest—AI is everywhere right now.
From LinkedIn to ATS platforms like Workable and Manatal, almost every tool now offers “one-click” job description generators.

And while it sounds convenient, here’s the hard truth:

Using AI the wrong way will give you the exact kind of job post you’re trying to avoid.

❌ Why You Shouldn’t Rely on AI Alone

If you just tell AI:

“Write a job description for a benefits coordinator”

You’ll end up with something lifeless.
It might check all the boxes, but it won’t reflect your culture, mission, or tone. Worse—it’ll sound like every other post out there.

Here’s what that gets you:

  • Generic phrasing

     

  • No emotional connection

     

  • Attracts the wrong kind of candidates

     

  • Reflects poorly on your brand

     

Your job post is often the first impression someone gets of your company. Don’t leave that to an AI writing in a vacuum.

✅ The Smarter Way to Use AI (With Prompts That Work)

AI can be a powerful assistant, not a replacement. If you feed it the right details, it can help you polish your post, improve clarity, and enhance structure.

Here’s how to do it right:

🧠 Step 1: Gather the Raw Ingredients

Before prompting AI, get clear on:

  • What your company does

     

  • Why this role matters

     

  • Who the ideal candidate is

     

  • What your culture feels like

     

  • The tone you want to communicate

     

  • Any specific benefits, salary, and perks

     

🗣️ Step 2: Use This Prompt

Here’s a proven prompt you can copy and customize:

“Help me write a job post for [Company Name]. We’re hiring a [Job Title] to help with [Key Responsibilities]. Our company is in [Industry/Location], and our culture is [Describe Culture]. We want to attract candidates who are [Describe Ideal Traits]. We offer the following benefits: [List Benefits] and pay [Insert Salary Range]. Our hiring process includes [Explain Steps].”

Then add:

“Here are a few rough notes to start with:”
[Paste your bullet points or working draft]

Now you’re giving the AI something useful to work with.

🧰 Step 3: Refine It, Don’t Just Paste It

Once you get a draft back:

  • Edit the tone to sound more human

     

  • Inject your culture by adding stories or personal touches

     

  • Break it into clear sections so it’s easy to scan

     

  • Add a video or Loom link manually

     

AI gets you 70% there. But your voice, values, and perspective get you the rest of the way.

Bottom line?
Use AI as a tool—not a shortcut. And definitely not a crutch.

Because generic posts attract generic candidates.
But thoughtful posts attract the kind of people who actually care.

Build a winning team—without the hiring headache. WorkScreen helps you hire fast, confidently, and without second-guessing.

Need a Quick Copy-Paste Job Description?

✅ Option 1: Conversational Job Description (Culture-First Style)

Job Title: Employee Benefits Coordinator at Brightpath Logistics

📍 Location: [Enter location here]

💼 Full-Time/Remote

 💰 $xx–$xx/year

🎥 Meet Your Future Manager

Watch a short video from our Head of People Ops on why this role is so important and what it’s like to work at [enter Company name ]:
👉 [Insert Loom or YouTube link here]

🏢 Who We Are

[enter company name] is a growing supply chain and transportation company headquartered in [enter town/city]. We help small and mid-sized businesses move their goods efficiently across the country. But what sets us apart is how we treat people.

We believe great companies are built on clarity, speed, and care—and that starts with how we treat our employees. Our team is close-knit, values-driven, and big on ownership. We don’t just fill roles—we develop people.

✨ Join Our People-First HR Team

We’re hiring an Employee Benefits Coordinator to help our growing team feel supported, informed, and confident in their benefits. You’ll handle everything from enrollments to answering employee questions—and you’ll be a trusted go-to for real-life moments like maternity leave, medical plans, and retirement decisions.

This isn’t just a back-office role. It’s about trust, empathy, and helping people navigate big decisions with clarity and care.

🛠 What You’ll Be Doing

  • Manage health, dental, vision, 401(k), and PTO programs

  • Help employees during open enrollment and life changes

  • Communicate clearly and compassionately with team members

  • Maintain compliance and accurate records

  • Partner with vendors and stay up to date with policy changes

✅ What We’re Looking For

  • 2+ years in HR or benefits administration

  • Strong knowledge of U.S. benefits (COBRA, FMLA, etc.)

  • Familiarity with HR platforms like Gusto or BambooHR

  • Excellent communication skills

  • Detail-oriented and dependable

💸 Perks & Benefits

  • Full health, dental, and vision insurance

  • 401(k) with 4% employer match

  • 15 vacation days + 6 paid holidays

  • $1,000 annual learning & development stipend

  • Wellness credit ($75/month)

💡 Why You’ll Love Working Here

At [enter company name], we care deeply about the employee experience. You’ll have the autonomy to own your work, a clear path to grow, and support from a leadership team that treats people like partners, not cogs.

📥 How to Apply

We use WorkScreen to ensure a fair and skill-based hiring process. Apply using this link:
👉 [Insert WorkScreen Application Link]
We’ll keep you informed at every step—and we reply to every applicant.

✅ Option 2: Traditional Format (Structured)

📍 Location:[Enter location here]
💼 Type: Full-Time/remote
💰 Salary: $xxx–$xxx/year

🎥 A Quick Intro from the Team

Watch this short video from our HR Manager on how this role helps shape the employee experience and what you can expect in your first 90 days:
👉 [Insert Loom or YouTube link here]

🏢 Who We Are

[company name] is a [enter city/town]-based logistics company helping businesses move freight faster, smarter, and with fewer headaches. But we don’t just move products—we move people forward.

We’re known for reliability, fast execution, and a culture where every voice matters. Our HR team plays a vital role in making Brightpath a place people love to work.

📝 Job Brief

We’re looking for an experienced Benefits Coordinator to manage our employee benefits programs and serve as a trusted resource for our growing team. This role is essential to ensuring our staff feels confident and supported in their benefits decisions.

🛠 Responsibilities

  • Administer all employee benefits programs

  • Handle enrollment, life changes, and terminations

  • Communicate benefit changes clearly with staff

  • Ensure records are accurate and compliant

  • Liaise with benefits providers and update policy documents

✅ Requirements

  • 2+ years experience in HR or benefits administration

  • Strong communication and documentation skills

  • Familiarity with benefits compliance (FMLA, COBRA, HIPAA)

  • Experience with Gusto, ADP, or other HRIS systems

  • Highly organized and self-directed

💸 Benefits

  • Full health, dental, and vision insurance

  • 401(k) with matching

  • Paid time off + company holidays

  • Learning and development budget

  • Hybrid work model (Mon/Wed in-office)

💡 Why You’ll Love Working Here

You’ll be joining a people-focused company where the HR team isn’t just a support function—it’s a strategic partner. We value transparency, fairness, and employee wellbeing. And yes, we reply to every application.

📥 How to Apply

We use WorkScreen to make hiring simple and fair.
Apply using this link: 👉 [Insert WorkScreen Application Link]
You’ll complete a short skills assessment so we can get to know you—not just your résumé.

Let WorkScreen Handle the Next Step

Once you’ve written a great job post, the next step is making sure it attracts the right people—not just anyone who clicks “Apply.”

That’s where WorkScreen.io comes in.

✅ WorkScreen Helps You:

🔍 Identify your top candidates automatically
WorkScreen evaluates every applicant with a skill-based assessment and ranks them on a performance leaderboard—so you instantly know who’s worth interviewing.

🧪 Test for real-world ability—not just résumés
Forget vague buzzwords and inflated credentials. WorkScreen helps you see how someone actually thinks and solves problems—so you can hire based on ability, not assumptions.

🚫 Filter out low-effort applicants
No more wasting time on copy-pasted answers or mass applicants using AI tools to cheat the system. WorkScreen highlights serious candidates—and hides the noise.

⚡ Move fast and hire confidently
With clear scores and side-by-side comparisons, WorkScreen gives you the data you need to make faster, smarter hiring decisions.

Whether you’re hiring a Benefits Coordinator or any other critical role, WorkScreen saves you time, reduces bias, and helps you hire with confidence.

FAQ

As of 2025, the average salary for a Benefits Coordinator in the United States ranges from $50,000 to $65,000 per year, depending on experience, location, and company size.

  • Entry-level roles: $42,000–$50,000

  • Mid-level: $55,000–$68,000

  • Senior/HR generalist hybrid roles: $70,000+

Including a salary range in your job post builds trust and improves applicant quality.

It depends on your goals. If you’re hiring an experienced coordinator, common requirements include:

  • 2+ years in HR or benefits administration

  • Knowledge of U.S. benefits laws (COBRA, FMLA, ACA)

  • Experience with platforms like Gusto, ADP, or BambooHR

  • Strong communication and documentation skills

If you’re open to training someone, prioritize soft skills:

  • Organization

  • Empathy

  • Attention to detail

  • Willingness to learn HR tools

Yes. Salary transparency increases the number of qualified applicants and helps filter out those who aren’t a good fit. It also signals fairness and respect—two traits candidates value deeply.

Here are 3 simple upgrades:

  1. Add a short Loom or YouTube video from the hiring manager

  2. Describe your company culture with real examples, not buzzwords

  3. Use a tool like WorkScreen to evaluate applicants on skills—not just resumes




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Author’s Details

Mike K.

Mike is an expert in hiring with a passion for building high-performing teams that deliver results. He specializes in streamlining recruitment processes, making it easy for businesses to identify and secure top talent. Dedicated to innovation and efficiency, Mike leverages his expertise to empower organizations to hire with confidence and drive sustainable growth.

Hire Easy. Hire Right. Hire Fast.

Stop wasting time on unqualified candidates. WorkScreen.io streamlines your hiring process, helping you identify top talent quickly and confidently. With automated evaluations , applicant rankings and 1-click skill tests, you’ll save time, avoid bad hires, and build a team that delivers results.

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