Share
If you’ve searched “Field Service Technician job description” on Google, you’ve probably seen the same thing over and over — bullet points, corporate jargon, and lifeless copy that could have been written for any company.
The problem?
Generic posts might fill your inbox with applications, but they rarely attract the right candidates — the ones who can do the work well, fit your culture, and stick around.
A great Field Service Technician job description does more than list duties. It shows candidates exactly what kind of work they’ll be doing, who they’ll be doing it with, and why it matters. It sells the opportunity, not just the position.
Before we dive in, if you haven’t already, check out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/ — it explains why most job ads fail and how to make yours stand out. In this article, we’ll apply those principles specifically to Field Service Technician roles, so you can attract skilled, motivated technicians who’ll represent your company well in the field.
Smart Hiring Starts Here
WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results
What a Field Service Technician Actually Does
A Field Service Technician is the face of your company out in the real world. They travel to customer sites, install or repair equipment, run tests, and make sure everything is working exactly as it should.
But this role is more than just “fixing things.”
It’s about solving problems on the spot, explaining technical issues in plain English, and leaving every customer with a positive impression of your company.
A good Field Service Technician combines technical know-how with people skills. They’re adaptable, resourceful, and able to work independently — because most of the time, they’re representing your brand without a manager looking over their shoulder. Reliability, clear communication, and a customer-first mindset matter just as much as mechanical or electrical skills.
In short: they don’t just service equipment — they build trust.
Two Great Field Service Technician Job Description Templates
We’ll provide two tailored job description options:
1.✅ Option 1: For employers looking to hire an experienced candidates with prior experience.
2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential.
Option 1: Experienced Field Service Technician
📌 Job Title: Field Service Technician – Summit Industrial Solutions (Location: Denver, CO)
💼 Full-Time | On-Site Client Visits | $27–$34/hour (Based on Experience)
🕒 Schedule: Mon–Fri | Rotating Weekend Callouts
🎥 A quick word from our service manager — [Insert Loom/YouTube Link]
Who We Are
Summit Industrial Solutions keeps Colorado’s manufacturing and processing facilities running at peak performance. For over 18 years, we’ve specialized in installing, servicing, and repairing industrial packaging and conveyor systems for clients across food production, logistics, and distribution.
We’re looking for a Field Service Technician who thrives on solving technical challenges, takes pride in precision work, and can represent our company with professionalism in every customer interaction.
Our Company Culture
We operate on three principles: safety, integrity, and ownership. Our technicians are trusted to make smart decisions in the field, backed by a team that shares knowledge and supports one another. If you’re self-driven, technically skilled, and committed to doing the job right the first time, you’ll fit right in.
What You’ll Be Doing
- Travel to client sites to diagnose, repair, and maintain industrial packaging and conveyor equipment
- Conduct preventive maintenance and safety inspections
- Troubleshoot electrical, pneumatic, and mechanical systems
- Install and calibrate new systems according to manufacturer and company standards
- Document all work and maintain accurate service logs
- Provide clear explanations to clients about service work and recommendations
What We’re Looking For
- Required:
- 3+ years of field service or maintenance experience in industrial equipment
- Proficiency with diagnostic tools, multimeters, and repair equipment
- Valid driver’s license and clean driving record
- Strong troubleshooting and problem-solving skills
- Nice to Have:
- Electrical or mechanical certifications (e.g., OSHA 10, PLC troubleshooting)
- Experience with brands like Dorner, FlexLink, or Bosch Rexroth
Why You’ll Love Working Here
- Competitive hourly pay + overtime opportunities
- Company van, fuel card, tools, and tablet provided
- Health, dental, and vision insurance
- Paid time off + 8 paid holidays
- Employer-paid certifications and ongoing training
- A supportive crew that values skill, safety, and growth
Our Hiring Process
We respect your time and application. That’s why we review every submission and respond within 1–2 weeks. Shortlisted candidates will complete a WorkScreen skills evaluation, followed by an interview with our service manager. Final candidates will undergo reference and background checks.
📥 How to Apply
Apply through our WorkScreen link here: [insert Workscreen application link]
Our evaluation process focuses on your skills, not just your résumé — giving you the chance to show us what you can do.
Option 2: Entry-Level / Willing-to-Train Field Service Technician
📌 Job Title: Entry-Level Field Service Technician – Training Provided (Location: Denver, CO)
💼 Full-Time | On-Site Client Visits | $21–$24/hour (Based on Experience)
🕒 Schedule: Mon–Fri | Overtime Available
🎥 Meet your future team lead — [Insert Loom/YouTube Link]
Who We Are
At Summit Industrial Solutions, we install, repair, and maintain industrial packaging and conveyor systems for clients across Colorado’s manufacturing and logistics industries. We believe in hiring for potential — if you have mechanical aptitude, a strong work ethic, and a willingness to learn, we’ll provide the training you need to succeed in the field.
Our Company Culture
We’re a hands-on, problem-solving team that looks out for one another. We believe in giving new hires the tools, knowledge, and mentorship to grow into skilled technicians. Several of our senior techs started here with no prior experience — today, they’re experts trusted by our biggest clients.
What You’ll Be Doing
- Assist senior technicians with equipment installations, repairs, and preventive maintenance
- Learn to diagnose and resolve mechanical and electrical issues
- Prepare tools, parts, and materials for each service job
- Follow company safety protocols and keep accurate service records
- Provide friendly, professional communication to customers on-site
What We’re Looking For
- High school diploma or equivalent
- Mechanical aptitude (hobby or work-related)
- Valid driver’s license and reliable transportation
- Comfortable working on-site in industrial settings
- Positive attitude and eagerness to learn
Why You’ll Love Working Here
- Paid training and on-the-job mentorship
- Clear promotion path to Senior Field Service Technician
- Health, dental, and vision insurance
- Paid time off + 8 paid holidays
- Company-provided tools, safety gear, and uniforms
- A team that celebrates wins and supports your growth
Our Hiring Process
We review every application and respond within 1–2 weeks. Shortlisted candidates will complete a brief WorkScreen problem-solving assessment (no prior experience needed) followed by an interview with our service team.
📥 How to Apply
Apply through our WorkScreen link here: [insert Workscreen application link]
We focus on your potential, not just your résumé — if you’re ready to learn, we’re ready to train you.
Build a winning team—without the hiring headache.
WorkScreen helps you hire fast, confidently, and without second-guessing.
Bad Field Service Technician Job Post Example (And Why It Falls Short)
📌 Job Title: Field Service Technician
Company: Industrial Solutions Inc.
Job Type: Full-Time
Location: Denver, CO
Job Summary
Industrial Solutions Inc. is looking to hire a field service technician to handle equipment maintenance and repairs. The role requires traveling to customer sites and ensuring equipment is operational.
Key Responsibilities
- Maintain and repair equipment as needed
- Travel to customer sites for service work
- Complete reports and documentation
- Ensure compliance with company procedures
Requirements
- High school diploma or equivalent
- 2–3 years of relevant experience
- Ability to travel as needed
- Strong problem-solving skills
How to Apply
Send your résumé and cover letter to hr@industrialsolutions.com. Only shortlisted candidates will be contacted.
❌ Why This Job Post Falls Short
1. Generic Job Title
“Field Service Technician” with no company personality, location specifics in the title, or indication of specialization makes it easy to scroll past.
2. Cold, Minimal Introduction
The opening is just a dry sentence with no mention of:
- What kind of equipment is serviced
- What industries the company works in
- Why the role matters or why it’s exciting
It gives candidates no emotional reason to apply.
3. Responsibilities Are Too Broad
“Maintain and repair equipment” could describe hundreds of jobs.
There’s no detail on:
- The type of systems
- The complexity of the work
- How this role impacts customers or the company
4. Requirements Feel Like a Gate
The requirements section is short but positioned as a filter, not an invitation.
There’s no “nice to have” list or flexibility for promising candidates who might not check every box.
5. No Mention of Pay, Benefits, or Perks
This is a major turn-off for modern candidates — no transparency signals that the company may be outdated or non-competitive.
6. No Culture or Values
There’s no insight into:
- What it’s like to work here
- What the company stands for
- The kind of people who succeed in this environment
7. Cold Hiring Process
Ending with “Only shortlisted candidates will be contacted” feels dismissive.
It tells applicants they might never hear back, which discourages quality talent from applying.
8. Zero Differentiators
Without benefits, culture, transparency, or human tone, this post blends in with dozens of others — and top candidates will apply elsewhere.
Bonus Tips to Make Your Field Service Technician Job Post Stand Out
Even with a strong, well-structured job post, there are small details that can dramatically increase trust, appeal, and application quality. These extra touches show candidates you’re serious about attracting and retaining top talent — and they often cost nothing to add.
1. Add a Security & Privacy Notice
Fraudulent job ads are unfortunately common, so adding a short trust-building note reassures candidates.
Example:
Important Notice: We take the security and privacy of all applicants seriously. We will never request payment, bank details, or personal financial information during any part of the hiring process.
2. Mention Paid Leave or Flex Time
Even field roles benefit from knowing they’ll have time to recharge.
Example:
Enjoy up to 15 paid days off each year, plus 8 paid holidays — so you can rest, recharge, and return ready to do your best work.
3. Highlight Training & Growth Opportunities
Many field techs want career advancement but don’t see it advertised.
Example:
We invest in our team’s future. From manufacturer-specific certifications to leadership training, we cover the costs so you can keep building your skills.
4. Include a Loom or Video from the Hiring Manager
Seeing a real person talk about the role adds warmth and authenticity.
Example:
Add a 1–2 minute Loom or YouTube video introducing the company, showing the workshop or service van, and explaining why the role is important.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
5. Showcase Tools or Equipment Provided
If you supply a vehicle, specialty tools, or tech gear, say so clearly — it signals investment in your employees.
Example:
Company van, fuel card, top-tier diagnostic tools, and safety gear provided — so you can focus on doing the job well.
6. State Response Times for Applications
Telling candidates when they’ll hear back sets you apart from 90% of job ads.
Example:
We respond to every application within 1–2 weeks, whether or not you move forward in the process.
Adding just 2–3 of these to your Field Service Technician job description can increase applicant trust and engagement immediately.
AI Caution: Why You Shouldn’t Let AI Write Your Field Service Technician Job Post from Scratch
These days, it’s tempting to open ChatGPT or an ATS with “AI job post generator,” type in “Write me a Field Service Technician job description,” and hit copy-paste.
The problem?
You’ll end up with something generic, flat, and almost identical to dozens of other posts online — which means it won’t stand out to the right candidates.
Why Relying on AI Alone Hurts Your Hiring
- It’s generic. AI without guidance gives you boilerplate that could apply to any
- It attracts the wrong candidates. A vague post invites anyone and everyone — including unqualified applicants.
- It reflects poorly on your brand. Your job post is often the first impression a technician gets of your company. If it feels lifeless, they’ll assume the same about your workplace.
The Smarter Way to Use AI
AI can still be a powerful tool — if you give it the right input.
Think of it as your copy-polisher, not your job post writer.
Bad Prompt (Don’t Do This):
“Write me a job description for a Field Service Technician.”
This will give you something bland and forgettable.
Good Prompt (Do This):
“Help me write a job post for our company, Summit Industrial Solutions. We’re hiring a Field Service Technician to install, repair, and maintain industrial packaging and conveyor systems for manufacturing and logistics clients in Denver, CO. Our culture is built on safety, integrity, and ownership, and we want to attract candidates who are technically skilled, safety-conscious, and customer-focused. We offer $27–$34/hour, a company van, fuel card, paid training, and 8 paid holidays. Our hiring process includes a WorkScreen skills evaluation and an interview with our service manager. Here are some notes I’ve drafted to get you started: [paste your bullet points here]. Please make it conversational, professional, and clear.”
By giving AI the who, what, where, why, and how, you get:
- Posts that sound like your company
- A tone that matches your culture
- A structure that includes all the key details top candidates care about
💡 Pro Tip:
You can even paste one of the strong templates from earlier in this article and say:
“Make me something like this but for [another job title], keeping the same tone and style.”
That’s how you get AI to work for you instead of against you.
Hiring doesn’t have to be hard.
If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.
Need a Quick Copy-Paste Field Service Technician Job Description?
We get it — sometimes you just need something fast.
Maybe you’ve already read through this guide, you understand what a strong job post looks like, and you just want a solid starting point you can tweak for your company.
That’s what this is.
✏️ Important Reminder:
Don’t copy this word-for-word and expect magic.
This is a foundation, not a final draft.
Add a Loom video, inject your team culture, and edit the details to reflect your actual company.
In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.
Think of these as starting points, not final drafts.
- Option 1: A more conversational, culture-first job description that highlights personality and team fit.
- Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach.
✅ Option 1: Conversational / Culture-First Job Description
📌 Job Title: Field Service Technician – [Your Company Name] (Location: [City, State])
💼 Full-Time | On-Site Client Visits | $[XX]–$[XX]/hour (Based on Experience)
🕒 Schedule: Mon–Fri | Some Weekends as Needed
🎥 Meet your future service manager — [Insert Loom/YouTube Link]
Who We Are
At [Your Company Name], we keep [brief industry description — e.g., “Colorado’s food production facilities”] running smoothly with expert installation, repair, and maintenance services. We’ve built our reputation on doing the job right the first time — and treating every client like a long-term partner.
Our Company Culture
We value safety, precision, and teamwork. Our technicians are trusted to make smart decisions in the field and are supported by a team that’s always ready to help. If you’re self-driven, technically skilled, and customer-focused, you’ll thrive here.
What You’ll Be Doing
- Travel to client sites to diagnose, repair, and maintain [equipment type]
- Conduct preventive maintenance and inspections
- Troubleshoot technical issues and implement effective solutions
- Install and configure new systems
- Keep accurate service records
- Communicate clearly with clients about work performed
What We’re Looking For
- [X]+ years of field service, maintenance, or repair experience
- Proficiency with diagnostic tools and repair equipment
- Valid driver’s license and clean driving record
- Strong troubleshooting and problem-solving skills
- Nice to Have: Industry certifications or specific equipment experience
Why You’ll Love Working Here
- Competitive pay + overtime opportunities
- Company vehicle, fuel card, and tools provided
- Health, dental, and vision insurance
- Paid time off + paid holidays
- Ongoing training and certifications covered by the company
How to Apply
Apply through our WorkScreen link here: [Insert WorkScreen Apply Link]
We focus on your skills, not just your résumé — giving you a fair shot to show what you can do.
✅ Option 2: Structured “Job Brief + Responsibilities + Requirements” Format
📌 Job Title: Field Service Technician – [Your Company Name]
Location: [City, State]
Job Type: Full-Time | On-Site
Pay Range: $[XX]–$[XX]/hour (Based on Experience)
Job Brief
We’re seeking an experienced Field Service Technician to install, maintain, and repair [equipment type] for our clients in [industry/region]. You’ll work independently on-site, ensuring equipment operates efficiently and clients receive exceptional service.
Key Responsibilities
- Perform installations, repairs, and preventive maintenance on [equipment type]
- Troubleshoot mechanical, electrical, and technical issues
- Maintain detailed service logs and documentation
- Train clients on basic equipment operation and care
- Adhere to safety protocols and company standards
Requirements
- [X]+ years of relevant field service or maintenance experience
- Technical proficiency in [specific tools/equipment]
- Strong communication and problem-solving skills
- Valid driver’s license and clean driving record
- Willingness to travel to client sites as needed
Benefits
- Competitive hourly pay + overtime
- Health, dental, and vision coverage
- Company vehicle, fuel card, and tools provided
- Paid training and certifications
- Paid time off and holidays
How to Apply
Submit your application through our WorkScreen link: [Insert Link]
We’ll review every application and respond within [X] business days.
Take the Next Step: Let WorkScreen.io Handle the Rest
Writing a strong Field Service Technician job description is only half the battle — the real challenge is finding the right person once applications start coming in.
That’s where WorkScreen.io comes in.
With WorkScreen, you can:
1. Quickly Identify Your Most Promising Candidates
No more sorting through a pile of résumés that all sound the same.
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard — so you instantly see who has the skills and potential you need.
2. Easily Administer One-Click Skill Tests
With Workscreen you can use one one click skill tests to easily assess candidates on real-world abilities like troubleshooting, mechanical reasoning, or customer interaction — not just past job titles.
This way you can make confident, data-driven hiring decisions without relying solely on interviews or gut feeling.
3. Eliminate Low-Effort Applicants
WorkScreen easily eliminates low-effort applicants—including those who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
💡 Bottom line:
You’ve put in the work to create a clear, compelling job post — now let WorkScreen protect that investment by making sure the people who apply are actually worth your time.
📥 Start Today faster, smarter, and with more confidence
Post your Field Service Technician job on WorkScreen, share your unique application link, and let our platform handle the evaluation process for you You’ll be ready to hire
👉 Sign Up for WorkScreen.io
Field Service Technician Job Descriptions - FAQs
Other titles that can refer to similar roles include:
- Service Engineer
- Maintenance Technician
- Field Service Engineer
- Equipment Service Specialist
- Mobile Service Technician
On-Site Service Technician
The exact title often depends on the industry and the type of equipment serviced. For example, “Field Service Engineer” is more common in industries requiring advanced technical or engineering knowledge, while “Maintenance Technician” might be used in manufacturing or facilities roles.
In the United States, the average base salary for a Field Service Technician ranges from $50,000 to $65,000 per year (around $24–$31/hour), depending on experience, certifications, and industry. Specialized technicians in sectors like medical equipment or high-tech manufacturing can earn $70,000+ annually, especially when overtime or travel stipends are included.
Key requirements often include:
- Technical Skills: Ability to install, repair, and maintain specific equipment relevant to your industry.
- Problem-Solving Ability: Diagnosing and resolving issues quickly under minimal supervision.
- Communication Skills: Explaining technical issues clearly to clients and teammates.
- Reliability & Independence: Managing time, travel, and priorities effectively in the field.
- Licenses & Certifications: A valid driver’s license is essential; trade-specific certifications (e.g., electrical, HVAC, PLC programming) are a plus.
Not always — but certifications can increase credibility and earning potential. Common examples include:
- OSHA Safety Certifications
- Manufacturer-specific training (e.g., Caterpillar, Siemens)
- HVAC or EPA 608 Certification (for climate-control systems)
- Electrical or mechanical trade licenses
- Use a clear, specific title with location and specialization.
- Add a warm, human introduction explaining why the role matters.
- Be transparent about salary, benefits, and tools provided.
- Include a video message from a hiring manager or team lead.
Use a skills-based application process like WorkScreen to show you value ability over résumé keywords.
They work in a variety of industries, including:
- Manufacturing & industrial equipment
- Medical devices & healthcare technology
- HVAC & climate control systems
- Telecommunications & networking
- Heavy equipment & construction machinery
Renewable energy (solar, wind)
Most roles require some travel since technicians work on-site at client locations. The amount varies:
- Local routes may involve daily travel within a single metro area.
- Regional or national roles may involve overnight stays and longer trips.
Be clear about travel expectations in your job post so candidates know what to expect.
