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If you’ve Googled “Freight Broker job description,” you’ve probably seen the same thing repeated over and over — a generic template with bullet points, jargon, and no personality. The problem is, those cookie-cutter job posts don’t actually help you attract the kind of freight brokers who can win new business, build carrier relationships, and keep shipments moving smoothly. They just give you filler content.
The truth is, hiring a great freight broker isn’t about posting a checklist of duties. Top candidates want to know what makes your company different, why the role matters, and what kind of culture they’d be joining. That’s what separates an average job post from one that pulls in motivated, high-quality applicants.
👉 Before we dive into freight broker-specific responsibilities and templates, I recommend checking out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/ — it explains why most job descriptions fail to convert and shows you how to turn your posts into powerful recruiting tools.
But for now, let’s focus on this role — and how you can write a freight broker job description that actually attracts top talent instead of scaring them away.
WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results
What a Freight Broker Actually Does - Their Roles
A freight broker is the middle point between shippers who need goods moved and carriers who have the trucks to move them. Think of them as the matchmakers of the logistics world. They don’t own trucks or warehouses — instead, they use relationships, negotiation skills, and industry knowledge to connect shippers with reliable carriers, all while making sure shipments arrive on time and within budget.
At their core, great freight brokers are problem-solvers. They manage schedules, track loads, handle unexpected delays, and keep communication flowing between shippers and carriers. But beyond the logistics, they’re also business builders — cultivating relationships, negotiating deals, and ensuring every party walks away satisfied.
This means the role requires more than just “knowing transportation.” It calls for:
- Strong communication and people skills (to build trust with both shippers and carriers).
- Attention to detail and organization (to juggle multiple loads, routes, and timelines).
- Negotiation and sales ability (to close profitable deals while maintaining long-term relationships).
- Adaptability under pressure (because disruptions and surprises are part of the job).
In short: a freight broker is both a logistics expert and a relationship manager — someone who thrives on connecting the right people, solving problems quickly, and keeping the supply chain moving smoothly.
Two Great Freight Broker Job Description Templates
✅ Option 1: Job Description for Experienced Freight Broker
Job Title: Freight Broker (3+ Years) — NorthBridge Logistics
📍 Kansas City, MO (Hybrid) | 💼 Full-Time | 💰 $60,000–$80,000 base + uncapped commission
A quick word from our hiring manager
▶️ Watch: “What Success Looks Like at NorthBridge” (Loom/YouTube link)
Who We Are
NorthBridge Logistics is a mid-market 3PL headquartered in Kansas City. We help manufacturers and CPG brands move dry van and reefer freight nationwide with a network of 3,000+ vetted carriers and real-time visibility on every load. Since 2014, our focus has been simple: be the most responsive, transparent partner our customers have. We win by building real relationships and solving problems fast.
What You’ll Do
- Build and grow shipper accounts while strengthening carrier relationships
- Source capacity daily, negotiate competitive rates, and protect margins
- Track and trace loads, troubleshoot exceptions, and keep stakeholders informed
- Use our TMS to manage quotes, tenders, paperwork, and load updates
- Collaborate with ops to improve SOPs and hit on-time delivery targets
What We’re Looking For
- 3+ years in freight brokerage or logistics sales with a proven book or pipeline
- Strong negotiation, objection handling, and relationship management skills
- Comfortable owning P&L on your desk and managing margin goals
- Organized multitasker who performs well under time pressure
- Knowledge of DOT/industry regulations and common equipment types
Perks & Benefits
- Medical, dental, vision + HSA options
- 401(k) with company match
- 15 days PTO + 9 paid holidays
- Hybrid work (2–3 days in-office) + home office stipend
- Laptop, phone allowance, and modern TMS/visibility stack
- President’s Club, quarterly SPIFFs, and milestone bonuses
Why This Role Is a Great Fit
- You’ll inherit warm accounts and active lanes while building your own book
- Leadership is accessible and decisions are fast, so your wins actually move the company
- Clear path to Senior Broker and Team Lead based on production, not politics
Our Hiring Process
We review every application and update you within 7–10 business days. Shortlisted candidates complete a brief WorkScreen evaluation, followed by a video interview and a final live exercise.
📥 Apply via WorkScreen: [Insert WorkScreen.io link]
✅ Option 2: Job Description For Entry-Level Freight Broker (Training Provided)
Job Title: Freight Broker (No Experience Needed — Full Training) — NorthBridge Logistics
📍 Kansas City, MO (Onsite for training, then hybrid) | 💼 Full-Time | 💰 $42,000–$50,000 base + commission after ramp
A quick word from our hiring manager
▶️ Watch: “How We Train New Brokers at NorthBridge” (Loom/YouTube link)
Who We Are
NorthBridge Logistics is a Kansas City–based 3PL moving thousands of loads each month for food, beverage, and consumer brands. We believe potential beats pedigree. If you bring curiosity, grit, and great communication, we’ll teach you the rest. Our training program blends classroom learning, shadowing, and live reps with real customers, so you start creating value fast.
What You’ll Do
- Learn the brokerage playbook: prospecting, booking loads, and managing shipments
- Call carriers and shippers, negotiate rates, and support day-of-shipping details
- Track loads, handle paperwork, and keep customers updated
- Grow into owning accounts and lanes with mentoring from senior brokers
What We’re Looking For
- No logistics experience required; sales or service background is a plus
- Clear communicator who enjoys problem-solving and building relationships
- Competitive, coachable, and comfortable making lots of calls
- Organized and steady under pressure with strong follow-through
Perks & Benefits
- Medical, dental, vision + HSA options
- 401(k) with company match
- 15 days PTO + 9 paid holidays
- Paid training (6 weeks) + dedicated mentor
- Laptop provided + certifications budget after 6 months
Why This Role Is a Great Fit
- You’ll get a structured ramp: paid training, weekly goals, and clear milestones
- Earn commission after ramp with uncapped upside as your book grows
- Supportive team, daily coaching, and real career paths into Senior Broker or Ops Lead
Our Hiring Process
We reply to every applicant within 7–10 business days. Expect a short WorkScreen evaluation, a video interview, and a live role-play to preview the day-to-day. We respect your time and keep the process transparent.
📥 Apply via WorkScreen: [Insert WorkScreen.io link]
Don’t let bad hires slow you down. WorkScreen helps you identify the right people—fast, easy, and stress-free.
Breakdown of Why These Freight Broker Job Posts Work
Both templates go beyond the tired, generic job description and instead connect with the right kind of candidate. Here’s why:
1. The Job Title Is Clear and Specific
- Instead of “Freight Broker” (which could mean anything), the experienced role signals years required, company name, and compensation model.
- The entry-level role calls out “Training Provided,” which attracts ambitious candidates who may lack experience but have drive.
👉 Clear titles filter the right people in — and the wrong people out.
2. They Open With a Human Touch (Video Element)
- A Loom or YouTube message from the hiring manager makes the role feel real.
- Candidates immediately get a sense of who they’ll be working for and the company’s tone.
👉 This humanizes the process and helps you stand out in a sea of faceless postings.
3. The “Who We Are” Section Adds Context & Mission
- Instead of a bland company boilerplate, these posts explain what NorthBridge does (3PL, shipper/carrier focus, transparency).
- They also tie the company’s mission directly to the broker’s role: solving problems, building relationships, and delivering for customers.
👉 This builds pride and makes the role feel purposeful.
4. Responsibilities Show Impact, Not Just Tasks
- They don’t just list “book loads” — they explain how that impacts customer satisfaction, carrier trust, and company growth.
- Even the entry-level post shows progression: starting small, then growing into account ownership.
👉 Candidates see how their work moves the needle.
5. Qualifications Balance Clarity with Flexibility
- Experienced role: clear expectations (3+ years, track record, P&L ownership).
- Entry-level role: low barrier to entry, focusing on attitude, drive, and communication.
👉 This attracts both seasoned brokers and new talent without scaring off motivated learners.
6. Perks & Benefits Are Transparent
- Salary ranges, commission, PTO, and hybrid options are listed upfront.
- This builds trust and avoids wasting time on mismatched expectations.
👉 Top candidates won’t waste time guessing — they’ll self-select in if the offer fits.
7. “Why This Role Is a Great Fit” Is a Pitch, Not a Filler
- Experienced role: inherit warm accounts + clear path to leadership.
- Entry-level role: structured ramp + commission upside.
👉 Each post speaks directly to what that type of candidate values most.
8. The Hiring Process Is Respectful & Transparent
- Both posts promise clear updates, timelines, and fairness through WorkScreen.
- They reassure candidates: you won’t be ghosted.
👉 This instantly sets the employer apart in an industry where candidates often feel overlooked.
✅ The Result: These aren’t job posts that just check boxes. They connect with humans, inspire applications from the right people, and build trust — exactly what you need to attract top-tier freight brokers.
Bad Freight Broker Job Description Example (And Why It Fails
Job Title: Freight Broker
Company: ABC Logistics
Location: Remote
Job Type: Full-Time
Job Summary
We are looking for a freight broker to arrange transportation and ensure timely delivery of shipments. The candidate will be responsible for negotiating rates, coordinating with carriers, and handling customer inquiries.
Key Responsibilities
- Book loads with carriers.
- Negotiate rates.
- Track and trace shipments.
- Handle paperwork.
Requirements
- Bachelor’s degree preferred.
- 2–3 years of experience in logistics.
- Good communication skills.
- Basic computer knowledge.
How to Apply
Send your CV to careers@abclogistics.com. Only shortlisted candidates will be contacted.
❌ Why This Freight Broker Job Post Fails
- Generic Job Title
- Just “Freight Broker.” No mention of experience level, company context, or why it matters.
- Just “Freight Broker.” No mention of experience level, company context, or why it matters.
- Dry, Boilerplate Summary
- The intro doesn’t tell candidates why the role exists or how it connects to the company mission. It reads like a copy-paste.
- The intro doesn’t tell candidates why the role exists or how it connects to the company mission. It reads like a copy-paste.
- Responsibilities Are Too Vague
- “Book loads” or “handle paperwork” could describe any broker role at any company. Nothing here sets the job apart.
- “Book loads” or “handle paperwork” could describe any broker role at any company. Nothing here sets the job apart.
- Requirements Feel Lazy and Exclusionary
- A “Bachelor’s degree preferred” note feels outdated — experience and skills matter far more in brokerage. This turns off non-degree candidates who could be top performers.
- A “Bachelor’s degree preferred” note feels outdated — experience and skills matter far more in brokerage. This turns off non-degree candidates who could be top performers.
- No Perks or Benefits Mentioned
- Serious candidates want transparency: pay, benefits, work setup. Leaving this out signals either low pay or lack of respect for applicants.
- Serious candidates want transparency: pay, benefits, work setup. Leaving this out signals either low pay or lack of respect for applicants.
- Cold Application Process
- Ending with “only shortlisted candidates will be contacted” is dismissive. It tells applicants they’ll likely be ghosted — which discourages quality candidates from applying.
- Ending with “only shortlisted candidates will be contacted” is dismissive. It tells applicants they’ll likely be ghosted — which discourages quality candidates from applying.
- Zero Personality in the CTA
- “Send your CV” is transactional and uninspiring. It doesn’t make anyone excited to hit apply.
- “Send your CV” is transactional and uninspiring. It doesn’t make anyone excited to hit apply.
👉 The Lesson: A job post like this doesn’t attract talent — it repels it. Top freight brokers will scroll past because nothing here feels compelling, transparent, or human.
Bonus Tips to Make Your Freight Broker Job Post Stand Out
Even after you’ve nailed the basics — clear title, warm intro, transparent pay, and a human tone — there are a few extra touches that can elevate your job description and make it truly memorable:
1. Add a Security & Privacy Notice
Show candidates you care about their safety and trust. A simple statement can go a long way:
“We take the security and privacy of all applicants seriously. We will never ask for payment, banking details, or sensitive financial information during the hiring process.”
This reassures applicants and positions your company as professional and trustworthy.
2. Mention Leave Days & Flexibility
Compensation isn’t just about salary. Candidates also value their time. Add a line like:
“Enjoy 15 PTO days + 9 paid holidays each year, plus flexible scheduling so you can recharge when you need it.”
Even small flexibility perks can tip the scales for top candidates deciding between offers.
3. Highlight Training & Growth Opportunities
Great brokers are ambitious — they want to know they won’t be stuck in one spot forever. For example:
“We invest in your growth with structured training, mentorship from senior brokers, and a clear path to Senior Broker or Team Lead roles.”
This signals that your company doesn’t just hire — it develops careers.
4. Add a Video from Leadership or the Hiring Manager
Words are powerful, but seeing the people behind the company builds instant trust. A short Loom or YouTube message from the hiring manager makes the role feel personal and helps candidates connect emotionally with your brand.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
5. Show Social Proof
Candidates don’t just want to hear from you — they want proof. Add quotes or links to:
- Glassdoor reviews
- Short employee testimonials
- Case studies of successful hires
For example:
“Here’s what our brokers say about working at NorthBridge: ‘This is the first company where my hard work is actually noticed and rewarded.’”
👉 Together, these “extras” transform a good job post into a trust-building, candidate-attracting magnet.
Should You Use AI to Write a Freight Broker Job Description?
AI tools are everywhere right now, and yes — they can save time. But here’s the hard truth: if you rely on AI to spit out a freight broker job post with no context, you’ll end up with something bland, generic, and forgettable.
❌ The Wrong Way to Use AI
Typing in:
“Write me a freight broker job description.”
This gives you a recycled template that looks just like the thousands of job posts already online. It doesn’t reflect your company, your culture, or what makes your role different. Result? You’ll attract the wrong candidates — or worse, none at all.
✅ The Right Way to Use AI
AI works best when you give it the right ingredients. Instead of asking it to do all the thinking, feed it your notes and let it polish. For example:
“Help me write a freight broker job description for NorthBridge Logistics. We’re hiring for an experienced broker in Kansas City who will focus on building shipper accounts and managing carrier relationships. Our culture values transparency, hustle, and teamwork. We offer $60–80K base plus commission, hybrid work, 15 PTO days, and a 401(k) match. We want to attract candidates who are driven, coachable, and have at least 3 years of brokerage experience. Here are some bullet notes I’ve written to get you started: [paste your notes here].”
This way, AI helps refine your voice, organize content, and make the post flow smoothly — without stripping away your company’s personality.
👉 Bottom line: AI should be your assistant, not your ghostwriter. Use it to polish, but don’t let it replace your input. The best candidates want to join a real company with a real mission — not one that sounds like it copied from ChatGPT.
If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.
Copy-Paste Freight Broker Job Description Templates
✅ Option 1: Conversational Job Description (Culture-First Style)
Job Title: Freight Broker — Build Carrier & Shipper Relationships at [Company Name] 💼 Location: Remote (HQ: [City, State]) 🕒 Type: [Full-Time/Part-Time] 💰 Salary Range: [$X,000 – $Y,000]/year + [Commission/Bonus]
A quick hello from our hiring manager
▶️ Watch: “What Success Looks Like Here” (Insert Loom/YouTube link)
Who We Are
[Company Name] is a third-party logistics partner helping [your ideal customers, e.g., “manufacturers and CPG brands”] move freight nationwide through a vetted network of [X,000+] carriers. We’re known for responsiveness, transparency, and doing what we say we’ll do. If you care about building long-term shipper and carrier relationships (not just booking a load and forgetting it), you’ll feel at home here.
What You’ll Be Doing
- Build and grow shipper accounts while developing reliable carrier partnerships
- Source capacity, negotiate competitive rates, and protect margins
- Track and trace loads, troubleshoot exceptions, and keep everyone informed
- Use our TMS to manage quotes, tenders, paperwork, and updates
- Collaborate with operations to improve SOPs and on-time performance
What We’re Looking For
- [3+] years in freight brokerage or logistics sales with a proven book/pipeline
- Confident negotiator with strong relationship-building skills
- Organized multitasker who performs well under time pressure
- Familiarity with common equipment types and industry regulations
- Ownership mindset with clear production goals
Perks & Benefits
- Medical, dental, vision + [HSA/FSA options]
- 401(k) with company match
- PTO days + [Y] paid holidays
- Hybrid/remote tools: laptop + [phone/internet/home office] stipend
- Quarterly SPIFFs, recognition programs, and milestone bonuses
Why This Role Is a Great Fit
- Inherit warm accounts and active lanes while building your own book
- Decisions are fast and your wins are visible — real impact, real upside
- Clear path to Senior Broker/Team Lead based on results (not politics)
Our Hiring Process
We review every application and update you within [5–10] business days. Shortlisted candidates complete a brief WorkScreen evaluation, followed by a video interview and a practical exercise.
📥 Apply via WorkScreen: [Insert WorkScreen.io link]
✅ Option 2: Structured “Job Brief + Responsibilities + Requirements” Format
Job Title: Entry-Level Freight Broker (Training Provided) at [Company Name] 💼 Location: Remote (HQ: [City, State]) 🕒 Type: [Full-Time/Part-Time] 💰 Salary Range: [$X,000 – $Y,000]/year + commission after ramp
A quick hello from our hiring manager (optional)
▶️ Watch: “How We Train New Brokers” (Insert Loom/YouTube link)
Job Brief
[Company Name] is hiring motivated self-starters who want to launch a career in logistics. No experience? No problem — we’ll train you. You’ll support senior brokers, learn the brokerage playbook, and ramp into managing your own accounts.
Responsibilities
- Prospect and support new shipper and carrier relationships
- Assist with booking loads and negotiating fair rates
- Track and trace shipments to ensure on-time delivery
- Handle logistics paperwork and TMS entries
- Learn sales, service, and operations workflows through mentorship
Requirements
- No brokerage experience required (sales/service background is a plus)
- Coachable, competitive, and eager to learn
- Strong communication and problem-solving skills
- Organized and calm under time pressure; solid follow-through
- Comfortable with high-volume calling and fast-paced work
Perks & Benefits
- Paid training with a dedicated mentor
- Medical, dental, vision + [HSA/FSA options]
- 401(k) match after [X] months
- PTO days + [Y] paid holidays
- Laptop provided + training/certifications budget after [X] months
Our Hiring Process
We reply to every applicant within [5–10] business days. Expect a short WorkScreen evaluation, a video interview, and a live role-play to preview the day-to-day. We keep the process transparent and respectful of your time.
📥 Apply via WorkScreen: [Insert WorkScreen.io link]
Let WorkScreen.io Handle the Next Step of Hiring
Writing a strong job description is the first step. The next challenge? Sorting through applications to figure out who’s truly qualified. That’s where WorkScreen.io comes in.
With WorkScreen, you can:
- Quickly identify your most promising candidates
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
- Easily run skill-based evaluations
With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
- Filter out low-effort applicants
WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
👉 Bottom line: You write a compelling job description, and WorkScreen ensures only the best talent makes it to your desk.
Make hiring smarter, faster, and more reliable.
FAQ
Beyond logistics knowledge, the most successful freight brokers share a mix of hard and soft skills:
- Negotiation & Sales Ability – to close profitable deals and maintain carrier/shipper relationships.
- Strong Communication – clear, proactive updates prevent misunderstandings and build trust.
- Problem-Solving – shipments rarely go perfectly; brokers must stay calm and find fast solutions.
- Organization & Time Management – managing multiple loads, schedules, and documents at once requires discipline.
- Relationship Building – trust is everything in freight; long-term partnerships matter more than quick wins.
In the U.S., freight broker salaries typically range between $45,000 and $75,000 annually, depending on experience, region, and company size. Experienced brokers with a strong book of business can earn well above $100,000 annually, especially when commission structures are involved. Entry-level brokers usually start in the $35,000–$45,000 range, with growth potential as they ramp up their accounts.
Yes. To operate legally in the U.S., freight brokers must obtain a Freight Broker License (MC Authority) from the Federal Motor Carrier Safety Administration (FMCSA). They also need to secure a surety bond (BMC-84) or trust fund (BMC-85), typically set at $75,000, to protect shippers and carriers.
- A Freight Broker is a licensed entity responsible for compliance, contracts, and carrier agreements. They own the business relationship.
- A Freight Agent works under a broker’s authority, usually as an independent contractor, and focuses on sales and building shipper accounts.
