Nurse Navigator Job Description (Responsibilities, Skills, Duties and Sample Template)

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If you’ve Googled “Content Writer job description,” you’ve probably found dozens of articles that all look the same.
 Bullet points. Overused phrases. Zero personality.

The problem?
 Most of these so-called templates don’t actually help you attract a great content writer — they just give you a generic list of duties anyone could copy-paste.

But here’s the truth: the best content writers are in demand, picky about where they work, and highly attuned to tone.
 If your job post reads like it was written by a robot or pulled from a 10-year-old HR manual, they’ll scroll right past it.

That’s why, in this guide, we’re going to do things differently.
 Instead of a bland, one-size-fits-all template, you’ll learn:

  • How to write a Content Writer job description that actually inspires the right candidates to apply.
  • Why most job descriptions fail to attract top creative talent (and how to fix yours).
  • Two high-performing, ready-to-use templates you can customize — one for experienced writers and one for trainable, entry-level hires.

📌 Before you start: If you haven’t already, check out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/   — it covers the principles behind every great job description. Then, come back here, and we’ll tailor those principles specifically for hiring a content writer.

Hiring doesn’t have to be hard.

If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.

Two Great Nurse Navigator Job Description Templates

We’ll provide two tailored job description options:

1.✅ Option 1: For employers looking to hire an experienced candidates with prior experience.

2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential.

Option 1: Job Description For Experienced Nurse Navigator

(For hiring someone with a strong nursing background and prior care coordination experience)

📌 Job Title: Nurse Navigator – Oncology Care Program at Riverside Medical Center
 💼 Type: Full-Time | In-Person | $82,000 – $96,000/year (Based on Experience)
 🕒 Schedule: Monday–Friday, 8 AM – 5 PM (Some flexibility for patient needs)

🎥 A quick word from our hiring manager

Add a short Loom/YouTube video (2–3 min) introducing the team, why this role exists, and how success is measured.
 Link: [Insert video link]

Who We Are

Riverside Medical Center is a community-first hospital serving patients in the Greater Denver area for over 40 years. Our mission is simple: deliver exceptional care that feels personal, not clinical. We believe healthcare is about more than tests and treatments—it’s about compassion, trust, and helping patients feel supported every step of the way.

What You’ll Be Doing

  • Serve as the primary point of contact for assigned patients throughout their care journey.

  • Coordinate appointments, treatments, and follow-up visits across multiple departments.

  • Educate patients and families about diagnoses, treatment options, and resources.

  • Collaborate with physicians, social workers, and allied health teams to ensure seamless care.

  • Track patient progress, anticipate needs, and address barriers to treatment.

  • Maintain accurate and confidential patient records in compliance with HIPAA.

What We’re Looking For

  • Required: Registered Nurse (RN) license in the state of Colorado.

  • Required: 3+ years of clinical nursing experience, including 1+ year in oncology, cardiology, or another specialty care area.

  • Exceptional communication, patient advocacy, and coordination skills.

  • Comfortable with EHRs and scheduling systems.

  • Organized, empathetic, and calm under pressure.

Perks & Benefits

  • Medical, dental, and vision insurance

  • 401(k) with employer match

  • Generous PTO: 20 days/year + paid holidays

  • CEU stipend + paid time for continuing education

  • Support for specialty certification (e.g., OCN)

  • Employee Assistance Program (EAP) & mental health resources

  • Commuter/parking benefits

  • Scrub stipend

Why This Role Is a Great Fit

  • Patient-first impact: You’ll have dedicated time to educate and advocate for patients.

  • Autonomy with support: Clear protocols, collaborative team, and real decision-making input.

  • Growth path: Access to specialty training, leadership tracks, and cross-department projects.

  • Purpose-driven culture: We measure success by outcomes and experience—not just throughput.

Our Hiring Process

We respect your time and effort. Every application will be reviewed, and we’ll respond within two weeks. If shortlisted, you’ll be invited to a two-step interview process (one virtual, one on-site) so you can meet the team and see our facility. We’ll also give you a chance to ask your own questions—because fit goes both ways.

How to Apply

We use WorkScreen.io to evaluate candidates fairly and efficiently. Once you apply via the link below, you’ll complete a short skill and scenario assessment to help us understand your approach to patient care.
 👉 Apply here: [Insert WorkScreen link]

Option 2: Job Description For Entry-Level / Willing-to-Train Nurse Navigator

(For hiring compassionate candidates who may not have direct navigator experience but have the right traits and willingness to learn)

📌 Job Title: Entry-Level Nurse Navigator – Patient Care Coordination at Riverside Medical Center
 💼 Type: Full-Time | In-Person | $65,000 – $74,000/year (Based on Experience)
 🕒 Schedule: Monday–Friday, 8 AM – 5 PM (Some flexibility for patient needs)

🎥 A Quick Word from Our Hiring Manager

We know applying for a new role can feel daunting—especially if you’re transitioning into something new. That’s why we’ve created a short video introducing the Nurse Navigation team, sharing why this role exists, and what success looks like here.
 Link: [Insert video link]

Who We Are

Riverside Medical Center has been serving the Greater Denver community for over 40 years, combining top-tier medical expertise with genuine human care. We believe that healthcare is about compassion, listening, and guiding patients through their journey—not just checking boxes on a chart. Our Nurse Navigators are a key part of that mission.

What You’ll Be Doing

  • Serve as a point of contact for patients throughout their care journey.

  • Coordinate appointments and follow-up visits with different departments.

  • Help patients understand diagnoses, treatment options, and next steps.

  • Work closely with nurses, physicians, and social workers to ensure continuity of care.

  • Identify and address barriers to treatment, such as transportation or resource needs.

  • Keep detailed, confidential patient records in compliance with HIPAA.

What We’re Looking For

  • Required: Registered Nurse (RN) license in the state of Colorado OR nursing degree in progress with licensure expected within 6 months.

  • Preferred: 1+ year of nursing or healthcare experience (but not required).

  • Strong interpersonal skills and a patient-first mindset.

  • Organized, adaptable, and comfortable learning new systems.

  • Ability to stay calm under pressure and handle sensitive situations with empathy.

Perks & Benefits

  • Medical, dental, and vision insurance

  • 401(k) with employer match

  • PTO: 15 days/year + paid holidays (increases with tenure)

  • Paid training and onboarding program tailored to Nurse Navigators

  • Tuition reimbursement for continued nursing education

  • Employee Assistance Program (EAP)

  • Wellness resources and fitness center discounts

  • Scrub allowance

Why This Role Is a Great Fit

  • We train for success: Even if you haven’t been a Nurse Navigator before, you’ll have a structured onboarding program and mentorship from senior navigators.

  • Meaningful work from day one: Every interaction you have makes a difference in a patient’s journey.

  • Collaborative culture: You’ll be part of a team that supports each other and celebrates wins together.

  • Room to grow: This role can lead to senior navigation positions, specialty care roles, or leadership opportunities.

Our Hiring Process

We value your time. Every application is reviewed, and we aim to respond within two weeks. If shortlisted, you’ll participate in a two-step interview process (virtual + in-person) and get to meet our team. We want this to be as much your decision as ours, so you’ll have the opportunity to ask plenty of questions.

How to Apply

We use WorkScreen.io to make sure great candidates don’t get overlooked. Apply through the link below and complete a short skill and scenario assessment to help us get to know you beyond your résumé.
 👉 Apply here: [Insert WorkScreen link]

Don’t let bad hires slow you down.

WorkScreen helps you find the right people—fast, easy, and stress-free.  

Breakdown of Why These Nurse Navigator Job Posts Work

Both the Experienced and Entry-Level Nurse Navigator job descriptions share key traits that set them apart from the typical, bland listings you see online.

1. Clear, Specific Titles ✅

  • Good: “Nurse Navigator – Oncology Care Program at Riverside Medical Center” tells candidates exactly what the role is, the specialty focus, and the organization.

  • Better than generic: “Registered Nurse” or “Patient Care Coordinator” could apply to hundreds of roles. Specific titles signal relevance and attract the right candidates.

2. Video Element Builds Trust & Connection 🎥

  • The quick Loom/YouTube video introduces the team, explains the role’s purpose, and gives candidates a human connection before they even apply.

  • This small addition makes the post more personal and shows you’re serious about candidate experience.

3. Warm, Mission-Driven Introductions ❤️

  • Each post explains why the role matters in the context of patient care, not just what tasks are required.

  • Candidates see the bigger picture: they’re not just filling a position—they’re part of a mission to guide patients through challenging health journeys.

4. Transparent Salary & Benefits 💰

  • Both posts include clear salary ranges up front, signaling transparency and saving time for both sides.

  • Benefits are listed separately from the “Why This Role Is a Great Fit” section, making them easier to scan.

5. Candidate-Friendly Requirements 📋

  • The experienced role clearly states the must-haves (RN license, years of experience).

  • The entry-level role invites candidates without direct navigator experience but with the right mindset, widening the talent pool and showing inclusivity.

6. Clear, Impact-Oriented Responsibilities 🩺

  • Tasks aren’t just “what you do”—they’re framed around why they matter (e.g., “helping patients understand diagnoses” instead of “explaining diagnoses”).

  • This reinforces purpose and makes the role feel more meaningful.

7. Respectful & Transparent Hiring Process 🤝

  • Candidates are told exactly what to expect: timeline, number of interviews, opportunity to ask questions.

  • This builds trust and sets your post apart in an industry where many applicants never hear back.

8. Human, Culture-First Tone ✨

  • Words like “collaborative,” “supportive,” “mentorship,” and “we train for success” make candidates feel welcomed before they even apply.

You’re not just describing a job—you’re describing what it’s like to work there.


Example of a Bad Nurse Navigator Job Description (And Why It Fails)

Job Title: Nurse Navigator
 Company: Riverside Medical Center
 Type: Full-Time

Job Summary

We are seeking a Nurse Navigator to oversee patient care coordination. This role will handle scheduling, patient education, and liaising with the medical team.

Responsibilities

  • Schedule patient appointments

  • Educate patients about care plans

  • Coordinate with medical staff

  • Maintain records

Requirements

  • RN license

  • 2 years of nursing experience

  • Knowledge of medical terminology

  • Good communication skills

How to Apply

Please send your résumé to hr@riversidemedical.com. Only shortlisted candidates will be contacted.

Why This Fails 🚫

  1. Generic Job Title

    • “Nurse Navigator” with no specialty, location, or program details. Doesn’t stand out in search results or attract the right audience.

  2. Cold, Minimal Intro

    • No mention of why the role exists or the impact it has. Feels purely administrative.

  3. No Salary or Benefits

    • Leaves candidates guessing. In healthcare hiring, this lack of transparency can signal a lack of competitive pay or benefits.

  4. Responsibilities Are Vague

    • Reads like a checklist with no context. Doesn’t show the day-to-day impact or how the role fits into the bigger mission.

  5. No Culture or Values Mentioned

    • Fails to give candidates any sense of what it’s like to work at the organization.

  6. Dismissive Hiring Process

    • “Only shortlisted candidates will be contacted” tells applicants their time isn’t valued. This turns away quality talent.

  7. Zero Personality in the CTA

    • A plain “send résumé” request with no encouragement, no human touch, and no explanation of next steps.

Bonus Tips to Make Your Nurse Navigator Job Post Stand Out

Even a solid job description can be elevated with small, thoughtful details—especially in healthcare, where trust, empathy, and clarity matter just as much as clinical skill.

1. Add a Security & Privacy Notice for Applicants 🔒

Healthcare professionals value integrity and patient confidentiality—so show you take applicant privacy seriously too.
 Example:

We value your privacy. Riverside Medical Center will never ask for payment, bank details, or personal financial information during the hiring process. All information you provide will be treated with strict confidentiality.

2. Mention PTO, Flex Days, or Wellness Leave 🌿

Nurse Navigators often work in emotionally demanding environments. Highlighting rest and recharge time shows you care about staff wellbeing.
 Example:

Enjoy 20 days of PTO per year plus 3 wellness days so you can take care of yourself as well as your patients.

3. Highlight Training & Professional Growth Opportunities 📚

Ongoing education is important in healthcare—especially for roles that blend clinical knowledge with patient advocacy.
 Example:

We invest in your growth. Get access to paid continuing education, certification support (like OCN), and internal leadership development programs.

4. Use a Short Video to Introduce the Role 🎥

A 2–3 minute Loom or YouTube video from the hiring manager or department head can make a huge difference. It helps candidates connect with your team and see your workplace culture before applying.

Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4

5. Show Off Employee Testimonials 🗣️

Include a quote from a current Nurse Navigator about why they love the role. It builds trust and authenticity.
 Example:

“I’ve never worked in a place that values my input like Riverside does. Here, my voice matters—and so do my patients.” – Sarah, Nurse Navigator

Why You Shouldn’t Rely on AI Alone for a Nurse Navigator Job Description

AI can save time—but if you feed it a vague prompt and hit “generate,” you’ll likely end up with the same generic, lifeless copy found on dozens of other websites.

For a specialized, patient-facing role like Nurse Navigator, that’s a problem. These roles require empathy, clarity, and trust-building—and AI on autopilot can strip away the human touch that attracts great candidates.

The Risks of Using AI Blindly

  • Generic, Clinical Language: You’ll get sterile copy that feels more like a policy document than an invitation to join your care team.

  • Missed Mission & Culture: AI can’t magically know your hospital’s values, patient philosophy, or team dynamics unless you tell it.

  • Compliance Gaps: AI might omit critical HIPAA or healthcare-specific requirements you need to mention.

  • No Emotional Hook: The best Nurse Navigator candidates are motivated by purpose—something generic AI text rarely captures.

The Smarter Way to Use AI for This Role ✅

Instead of:

“Write me a Nurse Navigator job description for Riverside Medical Center.”

Do this:

  1. Provide the core facts: What your organization does, who you serve, what the role entails, and any must-have credentials.

  2. Describe your culture: How your team works together, your values, your patient care philosophy.

  3. Define the tone: Warm, empathetic, supportive—not corporate jargon.

  4. Include specifics: Salary range, benefits, growth opportunities, and your hiring process.

  5. Give a model: Paste in a strong example (like the ones above) and ask AI to follow its structure.

Prompt Example:

“Help me write a Nurse Navigator job description for Riverside Medical Center. We are a community hospital serving the Denver area for 40+ years. Our mission is to provide compassionate, patient-first care. The role guides oncology patients through their treatment journey, coordinating appointments, providing education, and connecting them with resources. Our culture is collaborative and supportive, and we want to attract empathetic nurses with excellent communication skills. Salary is $82K–$96K/year with full benefits. We offer paid CEUs, certification support, and wellness days. The hiring process includes a 2-step interview and a WorkScreen.io skills assessment.Here are a few notes I’ve written to get you started: [paste your notes].  Please make the tone warm and approachable.

This way, AI helps polish and structure your content—but the authenticity, detail, and human connection come from you.

Build a winning team—without the hiring headache.

WorkScreen helps you hire fast, confidently, and without second-guessing.

Need a Quick Copy-Paste Nurse Navigator Job Description?

We get it—sometimes you just need something fast.
 Maybe you’ve already read this guide and know what makes a great job post, but you also want a ready-made starting point you can customize in minutes.

That’s what this section is for.

✏️ Important Reminder:
 Don’t copy this word-for-word and expect magic.
 This is a foundation, not a final draft.
 Add a Loom video, inject your team culture, and edit the details to reflect your actual company.

In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.

Think of these as starting points, not final drafts.

  • Option 1: A more conversational, culture-first job description that highlights personality and team fit.
  • Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach.

✅ Option 1: Conversational Job Description (Culture-First Style)

📌 Job Title: Nurse Navigator — [Department/Program] at [Company Name]
 🏢 Location: [City, State/Region]
 💼 Type: [Full-Time/Part-Time] | [Onsite/Hybrid/Remote]
 💰 Salary: [Salary Range, e.g., $XX,000–$YY,000/year]
 🕒 Schedule: [Days/Hours; e.g., Mon–Fri, 8 AM–5 PM; flexibility for patient needs]

🎥 A Quick Word from Our Hiring Manager

[Insert short Loom/YouTube link] — a 2–3 minute intro to the team, why the role exists, and how success is measured.

Who We Are

[Company Name] serves the [community/region] with a simple mission: compassionate, patient-first care. We believe no one should feel lost in the health system—and our Nurse Navigators make that belief real.

What You’ll Be Doing

  • Serve as a consistent point of contact across the patient journey

  • Coordinate appointments, treatments, and follow-ups across departments

  • Educate patients and families on diagnoses, options, and next steps

  • Collaborate with physicians, nurses, and social workers to remove barriers to care

  • Maintain accurate, confidential records in compliance with HIPAA

What We’re Looking For

  • Required: RN license in [State/Region]

  • Experience: [X]+ years of nursing; [Y]+ in [oncology/cardiology/other specialty] preferred

  • Strong communication, organization, and advocacy skills

  • Comfortable with EHRs and scheduling systems; calm under pressure

Perks & Benefits

  • Health, dental, and vision insurance

  • PTO: [XX] days/year + paid holidays + [wellness/flex days]

  • 401(k) with employer match

  • CEU stipend + paid time for education

  • Certification support (e.g., OCN)

  • Employee Assistance Program (EAP) + mental health resources

  • [Scrub/parking/commuter] stipend

Why This Role Is a Great Fit

  • Patient-first impact: Time to educate and advocate

  • Autonomy with support: Clear protocols + collaborative team

  • Growth path: Specialty training and leadership tracks

  • Purpose-driven culture: We measure outcomes and experience

Our Hiring Process

Every application is reviewed; we aim to respond within [timeline, e.g., two weeks]. Shortlisted candidates complete a [virtual + onsite] interview. You’ll have time to ask questions—fit goes both ways.

How to Apply

We use WorkScreen.io to fairly evaluate candidates beyond résumés. Complete a short skills/scenario assessment after applying.
 👉 Apply here: [Insert WorkScreen link]

✅ Option 2: Structured “Job Brief + Responsibilities + Requirements” Format

Job Title: Nurse Navigator — [Department/Program]
 Location: [City, State/Region]
 Employment Type: [Full-Time/Part-Time] | [Onsite/Hybrid/Remote]
 Salary Range: [e.g., $XX,000–$YY,000/year]
 Schedule: [Days/Hours]

Job Brief
 [Company Name] is hiring a Nurse Navigator to guide patients through their care journey. You’ll coordinate appointments, provide education, and collaborate across teams to deliver seamless, compassionate care.

Responsibilities

  • Act as a primary point of contact for assigned patients

  • Coordinate care between providers and departments

  • Educate patients/families about treatment plans and resources

  • Identify and address barriers to care (transport, financial, etc.)

  • Maintain accurate, confidential records (HIPAA-compliant)

Requirements

  • Active RN license in [State/Region]

  • [X]+ years of nursing experience; [Y] in [specialty] preferred

  • Excellent communication, organization, and problem-solving skills

  • Proficiency with EHRs and scheduling systems

Perks & Benefits

  • Medical, dental, and vision insurance

  • PTO: [XX] days/year + holidays + [wellness/flex days]

  • 401(k) with employer match

  • Continuing education & certification support

  • EAP and wellness resources

Our Hiring Process
 Two-stage interview ([virtual + onsite]) with clear communication throughout. All candidates receive updates regardless of outcome.

Apply Now
 Submit via WorkScreen.io and complete a short skills assessment to showcase your approach to patient advocacy.
 👉 Apply here: [Insert WorkScreen link]

Let WorkScreen Handle the Next Step of Hiring

Writing a great Nurse Navigator job post is only half the battle. The real challenge starts when the applications pour in—and you need to quickly identify who’s truly qualified.

That’s where WorkScreen.io comes in.

With WorkScreen, you can:

  • Spot your top candidates instantly

WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.

  • Assess real-world skills, not just credentials

With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.

  • Filter out low-effort applications

WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.

  • Hire faster, with more confidence

 A smart, transparent evaluation process means less guesswork, fewer hiring mistakes, and more time spent with the right candidates.

📌 Ready to streamline your Nurse Navigator hiring process?

👉 Start hiring smarter with WorkScreen.io

 Create your job post in minutes, share the link anywhere, and let WorkScreen guide your applicants through a fair, skills-based evaluation—so you can make confident hiring decisions, faster.

Frequently Asked Questions - Nurse Navigator Job Description

A great Nurse Navigator blends clinical expertise with strong interpersonal skills. Look for:

  • Patient advocacy – speaking up for patient needs and preferences.

  • Clear communication – explaining complex medical terms in plain language.

  • Organizational skills – managing multiple patients, schedules, and follow-ups without dropping details.

  • Emotional intelligence – staying compassionate and calm when patients are stressed or scared.

  • Problem-solving – removing barriers to care, whether logistical, financial, or emotional.

  • Team collaboration – working smoothly with physicians, nurses, social workers, and administrative staff.

Salaries vary by region, specialty, and experience level. In the United States, most Nurse Navigators earn between $75,000 and $95,000 per year, with oncology and specialty care roles often paying toward the higher end. Larger hospital systems and urban areas typically offer higher salaries, while rural or smaller facilities may offer lower pay but more flexible schedules or unique benefits.

Not always, but many work within a specialty such as oncology, cardiology, orthopedics, or chronic disease management. Specialization can improve patient outcomes by allowing the navigator to provide deeper expertise and guidance in their area of focus.

Some aspects of the role—such as follow-up calls, patient education, and care coordination—can be done remotely, especially in telehealth-focused organizations. However, many positions still require on-site presence for patient meetings, team rounds, or procedure coordination.

  • While both roles coordinate patient care, Nurse Navigators are often more involved in guiding patients through a specific diagnosis or treatment process from start to finish. Case Managers may handle a wider variety of cases, often focusing on discharge planning and insurance coordination.

Key metrics include:

  • Patient satisfaction scores

  • Reduction in missed appointments or delays in care

  • Treatment adherence rates

  • Time from diagnosis to treatment start

  • Patient-reported understanding of their care plan

Make Your Next Great Hire With WorkScreen

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Author’s Details

Mike K.

Mike is an expert in hiring with a passion for building high-performing teams that deliver results. He specializes in streamlining recruitment processes, making it easy for businesses to identify and secure top talent. Dedicated to innovation and efficiency, Mike leverages his expertise to empower organizations to hire with confidence and drive sustainable growth.

Hire Easy. Hire Right. Hire Fast.

Stop wasting time on unqualified candidates. WorkScreen.io streamlines your hiring process, helping you identify top talent quickly and confidently. With automated evaluations , applicant rankings and 1-click skill tests, you’ll save time, avoid bad hires, and build a team that delivers results.

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