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If you’ve searched “Operations Associate job description” lately, you’ve probably found the same tired format everywhere:
Bullet points. Buzzwords. Boilerplate.
And here’s the problem — those posts might tell you what an Operations Associate does, but they don’t help you attract a great one. They read like paperwork, not persuasion.
A strong job post should do two things:
- Help qualified candidates instantly picture themselves in the role.
- Make them want to hit “apply” because they understand the mission, the culture, and why the work matters.
If you want a deeper dive into how to write job posts that actually convert quality applicants, check out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/ . But here’s the short version:
- Generic posts fail because they don’t connect with candidates as people.
- The best candidates are selective — and they’ll skip your post if it feels like it could belong to any
So in this article, we’re not just giving you a template.
We’re going to walk you through what an Operations Associate really does, show you two example job posts that get applications from the right people, and give you a ready-to-use template you can customize in minutes.
Smart Hiring Starts Here
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What A Operations Associate Actually Does
An Operations Associate is the behind-the-scenes problem solver who keeps a company running smoothly.
They coordinate processes, track tasks, and make sure projects don’t fall through the cracks. Depending on the company, this can mean anything from updating spreadsheets and processing orders to liaising with vendors, managing inventory, or supporting internal teams with day-to-day logistics.
It’s a role that blends organization, communication, and adaptability. Yes, technical skills like data entry or using project management tools matter — but so do traits like reliability, initiative, and the ability to keep calm when things get busy.
Think of an Operations Associate as the link between different parts of the business: they make sure everyone has what they need, when they need it, so the bigger goals can be met.
Two Great Operations Associate Job Description Templates
We’ll provide two tailored job description options:
1.✅ Option 1: For employers looking to hire an experienced candidates with prior experience.
2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential.
✅ Option 1:Job Description For Experienced Operations Associate
📌 Job Title: Operations Associate at BrightPath Logistics
📍 Location: Chicago, IL (On-site with hybrid flexibility after 3 months)
🕒 Schedule: Mon–Fri | 8:30 AM–5:30 PM
💰 Salary: $48,000–$58,000/year + performance bonus
A quick hello from your future manager: (Insert Loom/YouTube link)
Who We Are
BrightPath Logistics helps 300+ DTC brands ship smarter from the Midwest. Founded in 2016, our 65-person team operates out of two hubs (Chicago & Joliet), maintaining a 99.2% on-time delivery rate. We’re known for clear communication with clients, zero-drama handoffs between teams, and a practical approach to sustainability (we cut packaging waste by ~18% in 2024). If you thrive in fast-moving environments where details matter, you’ll fit right in.
What You’ll Do
You’ll be the operational hub that keeps orders, vendors, and internal teams aligned:
- Coordinate daily workflows across warehouse, carrier, and client teams
- Track shipments and proactively resolve exceptions with vendors/carriers
- Monitor inventory and trigger restocks to prevent stockouts
- Keep ops data accurate across our WMS/ERP and shared dashboards
- Identify and implement small process improvements that reduce friction
What We’re Looking For
- 2+ years in operations/logistics/supply chain (3PL or e-commerce a plus)
- Proficiency with Excel/Google Sheets; exposure to WMS/ERP tools (e.g., NetSuite)
- Clear, concise communicator (written + verbal)
- Organized, detail-obsessed, and proactive under deadlines
- Comfortable escalating issues with context and solutions
Perks & Benefits
- Medical, dental, vision (Day 1)
- 401(k) with 3% company match after 6 months
- 15 PTO days + 8 paid holidays
- Commuter stipend + on-site snacks
- $600 annual learning stipend
Why This Role Is a Great Fit
You’ll have a visible impact on client outcomes, not just internal metrics. We promote from within, share context openly, and reward people who fix root causes—not just symptoms. If you love simplifying messy processes and seeing the immediate results of your work, this is your lane.
Our Hiring Process
- Every application is reviewed by a real person
- Shortlisted candidates hear back within 7 business days
- Finalists complete a paid, role-relevant skills assessment via WorkScreen.io (show your ability, not just your résumé)
How to Apply
Apply via WorkScreen: (insert WorkScreen link)
Complete the brief evaluation and share a short note on a process improvement you’re proud of.
✅ Option 2: Job Description For Entry-Level / Willing to Train Operations Associate
📌 Job Title: Operations Associate (Entry-Level, Training Provided) at GreenLeaf Organics
📍 Location: Denver, CO (On-site)
🕒 Schedule: Mon–Fri | 9:00 AM–5:00 PM
💰 Pay: $20–$23/hour
A quick hello from your future manager: (Insert Loom/YouTube link)
Who We Are
GreenLeaf Organics delivers farm-fresh produce to homes and restaurants across Colorado. Since 2009, we’ve partnered with 120+ local farms and producers to move 15,000+ boxes monthly at peak season. We’re a mission-led team that values reliability, kindness, and honest work. Operations is our heartbeat—when we run smoothly, families and chefs get exactly what they expect, on time.
What You’ll Do
- Process daily orders and update delivery schedules
- Track deliveries and coordinate with drivers and partner farms
- Keep inventory counts current and accurate
- Maintain tidy, organized digital records
- Learn the tools and routines that keep our operation humming
What We’re Looking For
- High school diploma or equivalent
- Comfortable with Google Workspace (Sheets, Docs, Gmail)
- Clear communicator, reliable, and eager to learn
- Positive, problem-solving attitude
(No prior ops experience required—we’ll train you.)
Perks & Benefits
- Medical, dental, vision after 60 days
- 10 PTO days + 5 paid holidays in year one
- $100 monthly wellness/commuter stipend
- Weekly produce credit for you/your household
Why This Role Is a Great Fit
You’ll get hands-on experience, real mentorship, and a clear path to grow (routing, vendor coordination, or inventory planning). If you like staying organized, helping a team succeed, and doing work that genuinely supports local communities, you’ll love it here.
Our Hiring Process
- Every application gets a response within 5–7 days
- Short, friendly interview (remote)
- Finalists complete a brief WorkScreen.io skills exercise tailored to the role
How to Apply
Apply via WorkScreen: (insert WorkScreen link)
Tell us in a sentence or two why you’re excited to work in operations.
Don’t let bad hires slow you down.
WorkScreen helps you identify the right people—fast, easy, and stress-free.
Breakdown of Why These Operations Associate Job Posts Work
Both the BrightPath Logistics (experienced) and GreenLeaf Organics (entry-level) examples follow the same principles that separate a “generic listing” from a high-converting, top-talent magnet.
1. The Job Titles Are Clear and Context-Rich
Instead of “Operations Associate” on its own, both titles tell candidates:
- Who they’d work for (BrightPath Logistics or GreenLeaf Organics)
- The type of hire (experienced vs. entry-level)
- Location (Chicago or Denver)
That extra context weeds out irrelevant clicks and makes the right people lean in.
2. A Warm, Human Opening
The short Loom/YouTube video link from the hiring manager isn’t fluff—it instantly humanizes the role. Candidates get to see a real face, hear a real voice, and feel welcomed before they’ve even applied.
3. About Us Sections That Build Connection
These aren’t lifeless corporate blurbs. They tell a mini-story:
- How long the company’s been around
- What it’s known for
- Measurable proof of success (on-time rate, partner count, shipment volume)
- Cultural touchpoints (“zero-drama handoffs,” “mission-led team”)
This makes it easier for applicants to picture themselves belonging.
4. Responsibilities That Show Impact
Instead of just listing tasks, the descriptions frame why those tasks matter.
Example: “Track shipments and proactively resolve exceptions” tells the candidate they’re preventing customer issues, not just pushing paper.
5. Transparent, Respectful Requirements
BrightPath sets a clear baseline (2+ years in ops/logistics), while GreenLeaf explicitly encourages those without experience to apply. This makes each post feel honest rather than intimidating or vague.
6. Perks & Benefits Are Separate From the ‘Why You’ll Love It’ Pitch
Breaking these into two sections helps:
- Perks & Benefits = tangible incentives (salary, PTO, insurance, stipends)
- Why This Role Is a Great Fit = emotional incentives (impact, culture, growth)
Together, they appeal to both the head and the heart.
7. Candidate Experience Is Prioritized
Both companies:
- Guarantee a reply within a set time
- Use WorkScreen.io to evaluate skills fairly
- Keep interviews short and role-relevant
This signals respect, which top candidates notice.
8. The CTA Feels Personal, Not Transactional
Instead of “Submit your resume,” they say “Tell us in a sentence or two why you’re excited to work in operations” or “Share a process improvement you’re proud of.”
It feels like an invitation, not a formality.
Bad Operations Associate Job Description (and Why It Fails)
📌 Job Title: Operations Associate
📍 Location: Not specified
🕒 Schedule: Full-Time
Company Overview
We are looking to hire an Operations Associate to handle various operational tasks and support the smooth running of our business.
Responsibilities
- Handle daily operations tasks
- Coordinate with other departments
- Maintain records and files
Requirements
- Bachelor’s degree preferred
- 1–2 years of related experience
- Good communication skills
How to Apply
Send your CV to careers@company.com. Only shortlisted candidates will be contacted.
❌ Why This Post Falls Flat
- The Job Title Is Vague
Just “Operations Associate” with no company name, location, or hint at the role’s focus. It could apply to any industry or business type. - No Personality or Mission
The “company overview” is generic filler. There’s no sense of what the company does, why it exists, or why someone should want to work there. - Responsibilities Are Too Broad
“Handle daily operations tasks” could mean anything. Good candidates want to know exactly what they’ll be doing and how it contributes to the bigger picture. - No Salary or Benefits
Omitting pay and perks makes the post feel dated and signals a lack of transparency. Many top candidates will skip right past it. - Culture Is Invisible
There’s zero mention of values, work style, or team dynamics—leaving candidates guessing whether they’d fit in. - Cold, Dismissive Hiring Process
“Only shortlisted candidates will be contacted” is an instant turn-off. It feels like the company doesn’t value applicants’ time or effort. - Weak Call to Action
Just an email address and no personal touch. There’s no enthusiasm, no “we’d love to meet you,” nothing to inspire someone to apply.
Bonus Tips to Make Your Job Post Stand Out
These extras take a job post from “good” to “bookmark-worthy” — helping you earn attention from serious, high-quality candidates while building trust in your brand.
1. Add a Security & Privacy Notice
Show candidates you take their safety seriously.
Example:
Important Notice: We will never request payment, banking information, or personal financial details during any stage of our hiring process. All official communication will come from an @brightpathlogistics.com or @greenleaforganics.com email address.
2. Mention Time Off or Flex Days Upfront
Time away from work is a major decision factor for candidates. If you offer generous PTO, flex days, or wellness time, highlight it.
Example:
Enjoy 15 PTO days, 8 paid holidays, and 2 flex days per quarter to recharge and return refreshed.
3. Highlight Training & Growth Opportunities
Show that you invest in employees’ development.
Example:
We provide an annual $600 learning stipend for courses, certifications, and professional memberships—because when you grow, we grow.
4. Include a Video From the Hiring Manager or Team
Even a short 60–90 second Loom video adds personality. Candidates get to see a real person talk about the role and why it matters.
Example topics for the video:
- A quick intro to the company and its mission
- Why this role is important right now
- What the team culture is like
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
5. Use a Warm, Engaging Call to Action
Replace “Submit your resume” with something that makes people want to respond.
Example:
“Tell us about a time you solved a tricky problem in a fast-paced environment. We’d love to hear your story.”
Should You Use AI to Write Job Descriptions?
AI tools can speed up the writing process, but if you use them blindly, you’ll end up with exactly the kind of generic, lifeless job descriptions we’re trying to avoid.
🚫 The Wrong Way to Use AI
Typing something like:
“Write an Operations Associate job description”
…will give you a bland, one-size-fits-all post that:
- Sounds like every other listing on Indeed or LinkedIn
- Lacks your company’s mission, voice, and culture
- Attracts the wrong candidates who apply to anything and everything
✅ The Right Way to Use AI
AI should shape and polish your own input, not replace it. Start by feeding it your raw ingredients:
- What your company does (and why it exists)
- Specifics of the role (key duties, goals, team structure)
- Your culture & values (what it feels like to work here)
- The type of person you want (skills, traits, mindset)
- Salary, perks, and growth opportunities
- Your hiring process (timeline, steps, assessments)
Example Prompt That Works
“Help me write a job description for our company, BrightPath Logistics. We’re hiring an Operations Associate to manage vendor coordination, inventory tracking, and shipment scheduling for our Chicago hub. Our culture is collaborative, transparent, and detail-driven. We want to attract candidates with 2+ years of logistics experience who love problem-solving and improving processes. We offer $48k–$58k/year, health benefits from Day 1, 15 PTO days, and an annual learning stipend. Here’s our hiring process: every application reviewed, response within 7 days, skills test via WorkScreen.io for finalists. Here are a few notes I’ve written to get you started: [paste your notes]. Please make the tone human, warm, and specific.”
This way, AI is simply a co-writer, not the entire author.
Hiring doesn’t have to be hard.
If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.
Need a Quick Copy-Paste Job Description?
We get it—sometimes you need something fast.
Maybe you’ve read this guide, you know what makes a job post great, but you just need a strong starting point you can edit to match your company’s voice and details.
That’s what these are: two fully written, plug-and-play Operations Associate job descriptions.
✏️ Important Reminder:
Don’t copy this word-for-word and expect magic.
This is a foundation, not a final draft.
Add a Loom video, inject your team culture, and edit the details to reflect your actual company.
In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.
Think of these as starting points, not final drafts.
- Option 1: A more conversational, culture-first job description that highlights personality and team fit.
- Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach.
✅ Option 1: Conversational, Culture-First Job Description (with “Why This Role Is a Great Fit”)
📌 Job Title: Operations Associate at [Company Name]
📍 Location: [City, State/Region] | [On-site/Hybrid/Remote]
🕒 Schedule: [Days], [Start Time–End Time]
💼 Job Type: [Full-time/Part-time/Contract]
💰 Salary: [Salary Range] + [Bonus/Commission, if any]
A quick hello from your future manager: [Insert Loom/YouTube link]
Who We Are
[Company Name] [one-line mission/what you do]. We’re a [team size/type] that values [values/culture traits—e.g., ownership, transparency, reliability] and we’re proud of [proof points—e.g., on-time delivery rate, customer NPS, recent milestone].
Why This Role Matters
When operations run well, customers notice. You’ll be the link between [teams/departments—e.g., vendors, warehouse, customer success], making sure [deliverables—e.g., orders, projects, schedules] move without friction.
What You’ll Do
- Coordinate daily workflows across [teams/partners]
- Track [orders/shipments/projects] and resolve exceptions proactively
- Maintain accurate [inventory/records/data] in [systems/tools]
- Manage [vendors/suppliers/internal requests] with clear SLAs
- Suggest and test small process improvements
What We’re Looking For
- [X]+ years in operations/logistics/supply chain [or “willing to train—entry friendly”]
- Proficiency with [Excel/Google Sheets/ERP/PM tools]
- Clear written and verbal communication
- Detail-obsessed, organized, and calm under deadlines
- A practical problem-solver who escalates with context and options
Perks & Benefits
- [Health/Dental/Vision] starting [when]
- [PTO days] + [Paid holidays] + [Flex days, if any]
- [401(k)/Retirement plan + match after X months]
- [Learning stipend/education budget amount]
- [Commuter/wellness stipend or other relevant perks]
Why This Role Is a Great Fit
You’ll have visible impact on [customers/operations metrics/team outcomes], room to grow into [pathways—e.g., vendor management, planning, analytics], and a team that values [traits—e.g., initiative, clarity, steady execution].
How to Apply
Apply via WorkScreen: [Link]
We review every application and respond within [X] business days. Finalists complete a brief, role-relevant WorkScreen skills assessment.
✅ Option 2: Structured “Job Brief + Responsibilities + Requirements” Format
📌 Job Title: Operations Associate – [Company Name]
📍 Location: [City, State/Region] | [On-site/Hybrid/Remote]
🕒 Schedule: [Days], [Start Time–End Time]
💼 Job Type: [Full-time/Part-time/Contract]
💰 Pay/Salary: [Hourly range or annual range]
Job Brief
[Company Name] is hiring an Operations Associate to [high-level purpose—e.g., coordinate daily workflows, maintain accurate inventory and records, and keep schedules on track] so [customers/teams] get what they need [on time/without friction].
Responsibilities
- [Process orders/update schedules/track shipments or projects]
- [Maintain accurate inventory/records/data] in [systems]
- [Coordinate with vendors/drivers/internal teams]
- [Prepare reports/monitor KPIs/flag risks]
- [Support process improvements and documentation]
Requirements
- [High school diploma/Associate’s/Bachelor’s or “no degree required”]
- **[X] years of experience in [operations/logistics/supply chain/admin] [or “willing to train”]
- Comfortable with [Google Sheets/Excel/ERP/PM tools]
- Strong organization and communication skills
- [Any certifications/forklift license/data skills—optional]
Perks & Benefits
- [Health/Dental/Vision] starting [when]
- [PTO days] + [Paid holidays]
- [Stipends: wellness/commuter/learning]
- [Employee discounts/credits, if relevant]
How to Apply
Apply via WorkScreen: [Link]
We respond within [X] business days. Finalists complete a brief WorkScreen skills exercise.
Let WorkScreen Handle the Next Phase of Hiring
Once you’ve created a job post that’s clear, human, and compelling, the next challenge is filtering through applications to find the real standouts. That’s where WorkScreen.io comes in.
WorkScreen Helps You:
- Quickly identify your most promising candidates
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
- Assess real skills, not just résumés
With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
- Eliminate low-effort applications
WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
Why It Matters
Every hour you save on screening is an hour you can spend on high-value tasks—like interviewing the right people, not just more people. By pairing your great job description with WorkScreen’s skill-based filtering, you drastically reduce hiring mistakes and fill roles faster.
💡 Ready to see it in action? 👉 [Start with WorkScreen.io today]
Create your job post in WorkScreen, share your custom application link anywhere you advertise the role, and let the platform take care of skill testing, ranking, and filtering—so you make smarter, faster, data-driven hiring decisions.
FAQs — Operations Associate Job Description
Beyond technical know-how, a great Operations Associate should bring:
- Organization & Time Management — keeping multiple tasks and deadlines on track without letting details slip.
- Communication Skills — clear updates to vendors, team members, and clients.
- Problem-Solving Ability — spotting issues early and proposing practical fixes.
- Adaptability — handling unexpected changes without losing momentum.
- Tech Comfort — familiarity with spreadsheets, ERP systems, or project management tools.
While industry-specific skills are a plus, these core abilities are transferable and often more predictive of success in the role.
Salaries vary depending on location, industry, and experience level. In the United States, Operations Associates typically earn $40,000–$55,000 annually for mid-level positions, while entry-level roles often start around $18–$23 per hour. Specialized industries like logistics, tech, or finance may offer higher pay due to the complexity of the work.
An Operations Associate is typically focused on executing daily tasks—tracking inventory, processing orders, managing data—while an Operations Manager oversees strategy, supervises staff, and sets operational priorities. Associates are hands-on; managers take a broader, leadership-driven view.
