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If you’ve searched “Operations Supervisor job description” on Google, you’ve probably seen the same thing over and over:
A bland bullet list. Vague responsibilities. Zero personality.
The problem?
Generic job descriptions don’t attract top talent — they repel them.
They read like an HR checklist instead of a real invitation to join a team.
The best candidates — the ones who can actually streamline processes, lead people effectively, and keep operations running like clockwork — aren’t inspired by lifeless text. They want to know:
- What’s the mission?
- Who will I be working with?
- Why does this role matter?
Before we dive in, if you want to understand the deeper psychology behind writing a job post that actually gets quality applicants, check out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/
In this article, we’ll go beyond the generic and show you exactly how to create an Operations Supervisor job description that’s:
- Clear, specific, and human.
- Designed to attract the right candidates, not just anyone.
Ready for you to customize using our proven, reusable template.
Don’t let bad hires slow you down.
WorkScreen helps you identify the right people—fast, easy, and stress-free.
What an Operations Supervisor Actually Is
An Operations Supervisor is the person who keeps the engine of your business running smoothly.
In plain English: they oversee day-to-day operations, manage teams, solve problems before they become bottlenecks, and make sure projects are delivered on time, on budget, and to the right standard.
They’re not just about processes — they’re about people.
A great Operations Supervisor knows how to:
- Keep workflows efficient without burning out the team.
- Balance quality with speed.
- Spot small issues before they turn into big problems.
- Communicate clearly with staff, management, and clients.
Because they sit at the intersection of strategy and execution, they often influence everything from staff scheduling and training, to supplier coordination, to compliance and safety.
In other words — if your business is a machine, the Operations Supervisor is the one making sure every moving part is working together in sync.
Two Great Operations Supervisor Job Description Templates
We’ll provide two tailored job description options:
1.✅ Option 1: For employers looking to hire an experienced candidates with prior experience.
2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential.
✅ Template 1: Job Description For Experienced Operations Supervisor
📌 Job Title: Operations Supervisor at NorthBridge Logistics — Dallas, TX
💼 Type: Full-Time | On-site (Warehouse HQ)
💰 Salary: $62,000–$75,000/year (DOE) + performance bonus
🕒 Schedule: Mon–Fri, 8:00 AM–5:00 PM (occasional OT during peak)
🎥 A quick word from our hiring manager:
Watch a 60-second intro from our Operations Director about the team and what success looks like in this role. (Insert Loom/YouTube link)
🏢 Who We Are
NorthBridge Logistics is a Dallas-based 3PL serving fast-growing e-commerce and B2B brands across the Southwest. For 12 years, we’ve helped customers scale with reliable warehousing, cross-dock, and last-mile coordination. We’re a hands-on, data-driven team that believes great operations are built on clear systems and empowered people.
💙 Our Culture
Ownership over titles. Clarity over chaos. We coach, we measure, and we celebrate wins together. You’ll get the autonomy to improve how we work—and the support to make it stick.
🛠️ What You’ll Do
- Lead a team of 12–18 associates across receiving, picking, packing, and shipping
- Hit key KPIs: dock-to-stock time, pick accuracy, OTIF, and labor utilization
- Run daily huddles; assign work, balance labor, and clear blockers fast
- Maintain safety, compliance, and 5S standards on the floor
- Manage scheduling, inventory exceptions, and vendor carrier coordination
- Use our WMS and dashboards to spot trends and drive continuous improvement
📌 What We’re Looking For
- 3+ years in warehousing/logistics with 1+ year in a lead or supervisor role
- Comfortable with WMS, spreadsheets, and KPI dashboards
- Strong people leadership—coaching, feedback, and accountability
- Calm under pressure; solves problems without creating new ones
- Bonus: Lean/5S, OSHA 10/30, or CI project experience
🎁 Perks & Benefits
- Medical, dental, vision + FSA
- 401(k) with company match
- 15 days PTO + 9 paid holidays
- Safety boot stipend + on-site parking
- Professional development budget (certs/trainings)
🌟 Why This Role Is a Great Fit
- Real impact: you’ll own outcomes that customers feel every day
- Autonomy to improve processes—not just follow them
- Clear growth path to Operations Manager (12–24 months based on performance)
- Tight-knit leadership team that backs good ideas with resources
📥 How to Apply
We respect your time. We use WorkScreen to evaluate real skills—not just résumés.
Apply here: (Insert WorkScreen link). Complete a short, role-relevant evaluation. We review every application and respond within two weeks.
✅ Template 2: Job Description For Entry-Level / Willing-to-Train Operations Supervisor
📌 Job Title: Operations Supervisor (We’ll Train You) at GreenSprout Packaging — Phoenix, AZ
💼 Type: Full-Time | On-site (Production Facility)
💰 Salary: $48,000–$55,000/year
🕒 Schedule: Mon–Fri, 8:30 AM–5:30 PM (OT optional during seasonal peaks)
🎥 A quick word from our hiring manager:
Meet our Plant Manager and see the production floor you’d lead after training. (Insert Loom/YouTube link)
🏢 Who We Are
GreenSprout Packaging manufactures eco-friendly packaging for DTC and retail brands that care about sustainability. Since 2016, our Phoenix team has grown to 120 employees and a modern, clean production environment where safety, quality, and continuous learning come first.
💙 Our Culture
We hire for potential and promote from within. You’ll get a structured ramp plan, hands-on mentorship, and a team that celebrates progress, not perfection.
🛠️ What You’ll Do (Once Trained)
- Lead a production cell and daily shift huddles; set priorities and assign work
- Keep orders on schedule and quality checks tight
- Track simple KPIs (throughput, scrap, downtime) and suggest improvements
- Partner with maintenance, inventory, and QC to keep the line humming
- Maintain safety practices and 5S standards
📌 What We’re Looking For
- Strong communicator with organized, calm energy
- Detail-oriented; learns systems quickly and follows through
- Comfortable giving feedback and supporting teammates
- HS diploma or equivalent (associate’s/college a plus)
- Bonus: forklift cert, bilingual English/Spanish, or prior team lead experience
🎁 Perks & Benefits
- Medical, dental, vision (eligible after 30 days)
- 12 days PTO + 7 paid holidays
- Tuition/tuition-adjacent reimbursement for approved courses
- Paid certifications (OSHA 10, first aid) + mentorship program
- Commuter and wellness stipends
🌟 Why This Role Is a Great Fit
- No experience needed—we’ll train you into leadership
- Mission-driven work: sustainable products at real scale
- Stable daytime hours with optional OT, not mandatory weekends
- Clear growth ladder: Operator → Line Lead → Supervisor → Ops Manager
📥 How to Apply
We hire for capability and drive. Start with a short WorkScreen evaluation tailored to this role.
Apply here: (Insert WorkScreen link). We review every submission and aim to reply within 1–2 weeks.
Hiring doesn’t have to be hard.
If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.
Breakdown of Why These Operations Supervisor Job Posts Work
1. They Lead With Clarity
Instead of a vague title like “Operations Supervisor,” each post specifies:
- The company name (NorthBridge Logistics, GreenSprout Packaging)
- The location (Dallas, TX, Phoenix, AZ)
- Key context (On-site at warehouse HQ, production facility)
This immediately tells candidates if the job is relevant to them, saving time for both sides.
2. The Intro Connects, Not Just Informs
Both job posts include a short video from the hiring manager before the “Who We Are” section.
Why this works:
- It humanizes the company
- Lets candidates see leadership style and workplace environment
- Builds trust before they even apply
3. Company “About Us” Sections Feel Real
Generic company blurbs get ignored. Here, each company profile:
- Uses specific details (years in business, niche, scale, location, customer base)
- Mentions mission and values without cliché language
- Helps candidates picture the real environment they’d join
4. Culture Is Shown, Not Claimed
Instead of “We value teamwork,” the posts:
- Show how teamwork happens (daily huddles, promoting from within, celebrating wins)
- Give clues about leadership philosophy (autonomy + support, coaching culture)
5. Responsibilities Are Impact-Oriented
Rather than a flat list of tasks, responsibilities:
- Tie duties to results (e.g., “Hit key KPIs” or “Keep orders on schedule and quality checks tight”)
- Show the balance of people and process work
- Give candidates a realistic sense of the daily flow
6. Requirements Are Practical
Both templates:
- Avoid overly rigid “must-have” lists
- Add “bonus” skills to widen the talent pool
- Keep the language welcoming (especially in the entry-level version)
7. Perks & Benefits Are Separated
Breaking out perks and benefits:
- Makes them easier to skim
- Signals transparency and respect for candidate priorities
- Allows the “Why This Role Is a Great Fit” section to focus on emotional/mission-based motivators
8. “Why This Role Is a Great Fit” Speaks to Motivation
This section is the pitch — why the candidate should choose you over competitors:
- Emphasizes career growth, autonomy, and impact
- Tailors benefits to the reality of the role (e.g., warehouse safety stipend, sustainability mission)
9. Application Process Feels Respectful
Instead of “only shortlisted candidates will be contacted,” the process:
- States response time (within 1–2 weeks)
- Explains the skills-based WorkScreen evaluation
- Reassures that every application is reviewed
10. The Tone Matches the Audience
- Experienced role: More results-driven, KPI-focused, and leadership-oriented language
- Entry-level role: More emphasis on training, mentorship, and growth path
Example of a Bad Operations Supervisor Job Description (And Why It Fails)
A content writer isn’t just someone who “writes articles.”
They’re the voice of your brand, the person who turns ideas into engaging stories, guides, and resources that your audience actually wants to read.
A great content writer can:
- Research topics deeply — even if they’re new to the subject.
- Write in a tone that matches your brand’s personality.
- Turn complex information into simple, clear, and engaging copy.
- Understand how content fits into the bigger picture — like marketing campaigns, SEO strategies, or brand storytelling.
Depending on your company, a content writer’s day might include drafting blog posts, creating product descriptions, writing email newsletters, scripting videos, or even developing thought-leadership pieces for your CEO.
Here’s the key:
The role isn’t just about producing words. It’s about producing the right words — ones that connect with your audience and move them to take action. That’s why skills like curiosity, adaptability, and attention to detail matter just as much as technical writing ability.
Bonus Tips to Make Your Operations Supervisor Job Post Stand Out
Most hiring managers stop at “Responsibilities + Requirements” — but those aren’t enough to make your job post memorable.
Here’s how to take your Operations Supervisor listing from good to exceptional:
1. Add a Security & Privacy Notice
Build immediate trust by making it clear you protect applicant data and will never request money or sensitive financial information.
Example:
IMPORTANT NOTICE: We take applicant security seriously. We will never ask for payment, bank details, or personal financial information at any stage of the hiring process. If you receive suspicious communication claiming to be from us, please contact [security@yourcompany.com] immediately.
2. Mention Time Off or Flex Days Upfront
Operations roles can be demanding — candidates value knowing they’ll have space to recharge.
Example:
Enjoy up to 20 paid days off per year (including PTO and flex days) so you can take the breaks you need to perform at your best.
3. Highlight Training & Career Growth
Even experienced hires want to know they won’t be stuck in the same position forever.
Example:
We invest in you — from leadership workshops to certification reimbursements, you’ll have clear pathways to move from supervisor to manager or beyond.
4. Include a Personal Video from Leadership
Seeing the face of a hiring manager or operations leader builds trust and creates an emotional connection.
- Keep it short (30–90 seconds)
- Show your actual workplace if possible
- Speak directly to the type of candidate you want
Example: “In this role, you’ll be leading a team that’s the heartbeat of our warehouse. I’m looking for someone who thrives on solving problems and building great teams.”
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
5. Call Out Your Unique Industry Advantage
If your company works in a niche or has a differentiator, mention it — it helps you stand out in the talent market.
Example:
At NorthBridge Logistics, we’re one of the few 3PLs in Dallas with same-day cross-dock services, which means you’ll be part of a team known for speed and precision.
6. Show Respect for the Candidate’s Time
Clearly outline what happens after they apply, and commit to responding within a set time frame.
Example:
Every application is reviewed by a human, and we respond to all candidates within 10 business days.
AI Caution: The Right & Wrong Way to Use AI for Job Posts
In 2025, it’s easier than ever to type “Write me an Operations Supervisor job description” into ChatGPT or any ATS with AI features — and get a perfectly formatted, perfectly… boring post.
The problem?
When you rely on AI alone, you get:
- Generic, recycled wording that appears on dozens of other job ads
- Posts that attract anyone and everyone — but not necessarily the right fit
- No sense of your company’s culture, mission, or unique role expectations
For a position as pivotal as Operations Supervisor, generic just won’t cut it. This is a leadership role that impacts your team’s efficiency, morale, and the bottom line. Your job post needs personality and precision.
❌ The Wrong Way to Use AI
Prompt:
“Write an Operations Supervisor job description.”
Result:
- AI pulls boilerplate language from its training data
- You get a bland list of responsibilities (“Oversee daily operations,” “Supervise staff”)
- No mention of your company’s industry, tools, team size, or values
- Reads like every other listing — so you compete purely on salary
✅ The Right Way to Use AI
Come prepared with your own input so AI shapes, not invents, your post.
Example prompt:
“Help me write a job post for NorthBridge Logistics. We’re a Dallas-based 3PL hiring an Operations Supervisor to lead a team of 15 in our warehouse. Our culture is collaborative and data-driven, and we want someone who can improve processes, mentor staff, and meet KPIs for dock-to-stock time and order accuracy. We offer $62K–$75K/year plus bonus, 15 PTO days, health insurance, and a 401(k) match. Here’s our hiring process: [insert process]. Here are my rough notes: [paste your own bullet points here]. Please write a culture-first job description with a warm but professional tone.”
By doing this, you:
- Give AI the raw materials that make the role unique
- Ensure the tone matches your company voice
- End up with something polished but still authentic
💡 Pro Tip: If you liked the “good” examples earlier in this article, you can paste one into AI and say:
“Write an Operations Supervisor job description like this one, but adapted for [Your Company Name], [Industry], and these specific responsibilities: [list].”
That’s how you get efficiency without losing originality.
Build a winning team—without the hiring headache.
WorkScreen helps you hire fast, confidently, and without second-guessing.
Copy-Paste Job Description Templates for Quick Use
We know that sometimes, you just need something solid—fast.
Maybe you’ve read the guide and understand what makes a great job post. But you also want a professional, ready-to-use template you can copy, paste, and customize in just a few minutes.
That’s what this is.
✏️ Important Reminder:
Don’t copy this word-for-word and expect magic.
This is a foundation, not a final draft.
Add a Loom video, inject your team culture, and edit the details to reflect your actual company.
In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.
Think of these as starting points, not final drafts.
- Option 1: A more conversational, culture-first job description that highlights personality and team fit.
- Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach.
✅ Option 1: Conversational Culture-First Style
📌 Job Title: Operations Supervisor at [Company Name] — [Location]
💼 Type: [Job Type: Full-Time/Part-Time] | [On-site/Hybrid/Remote]
💰 Salary: [Salary Range] + [Bonus/Commission if any]
🕒 Schedule: [Schedule, e.g., Mon–Fri, 8:00 AM–5:00 PM]
🎥 A quick hello from our Ops leader: [Insert Loom/YouTube Link]
🏢 Who We Are
[Company Name] is a [brief descriptor: e.g., regional 3PL / manufacturing firm / services company] serving [your customers/industry]. For [X years], we’ve built a reputation for [three strengths: e.g., reliability, accuracy, and great teamwork].
💙 Our Culture
We believe in [values: e.g., ownership over titles, coaching over micromanaging, data over guesswork]. If you’re great at turning busy ops into a well-oiled system, you’ll feel at home here.
🛠️ What You’ll Do
- Lead a team of [X] associates across [functions: receiving/picking/shipping/production]
- Monitor [KPI set: order accuracy, dock-to-stock time, labor utilization, throughput, scrap, etc.]
- Keep the floor safe, compliant, and organized using [standards: 5S/OSHA/etc.]
- Balance daily workloads and clear blockers fast
- Build, mentor, and retain a high-performing team
📌 What We’re Looking For
- [X]+ years in [operations/logistics/production] with [X]+ in a lead/supervisor role
- Comfortable with [tools: WMS/ERP/spreadsheets/KPI dashboards]
- A [coaching-first/people-centric] leadership style
- Calm under pressure, decisive, and solution-oriented
- Bonus: [Lean/5S/OSHA/CI certifications]
🎁 Perks & Benefits
- [Medical/Dental/Vision + HSA/FSA]
- [401(k) with match / Pension]
- [PTO days] + [Paid holidays]
- [Stipends: safety boots/commuter/wellness]
- [Training/certification budget]
🌟 Why This Role Is a Great Fit
- You’ll own outcomes candidates and customers feel every day
- Autonomy to improve processes—not just follow them
- Growth path: [Supervisor → Ops Manager] in [timeline, e.g., 12–24 months] based on performance
📥 How to Apply
Apply via WorkScreen: [Insert WorkScreen link] — complete a short skills-based evaluation.
We review every application and respond within [timeline, e.g., 10 business days].
✅ Option 2: Structured “Job Brief + Responsibilities + Requirements”
📌 Job Title: Operations Supervisor
Location: [Location]
Salary: [Salary Range]
Type: [Job Type: Full-Time/Part-Time] | [On-site/Hybrid/Remote]
Schedule: [Schedule, e.g., Mon–Fri, 8:30 AM–5:30 PM]
Job Brief
[Company Name] is seeking an Operations Supervisor to oversee [production/warehouse/service] operations, maintain [quality/safety/compliance] standards, and keep workflows running smoothly.
Responsibilities
- Supervise daily [shift/area] operations and [X] team members
- Ensure compliance with [safety/quality] standards
- Track KPIs such as [throughput, downtime, scrap, order accuracy, OTIF]
- Coordinate with [maintenance/QC/inventory/logistics/CS]
- Provide coaching and feedback; support training and onboarding
Requirements
- [X]+ years of [relevant ops/leadership experience] (or willingness to learn for entry-level)
- Strong [communication/organization] skills
- Comfortable with [WMS/ERP/spreadsheets]
- [Education level] (e.g., HS diploma; degree a plus)
- Bonus: [Forklift cert/bilingual/Lean basics]
Benefits
- [Medical/Dental/Vision] (eligible after [X] days)
- [PTO days] + [Paid holidays]
- [Paid certifications and training programs]
- [Tuition reimbursement / Professional development]
How to Apply
Submit your application via WorkScreen: [Insert link].
Every application is reviewed, and we respond within [timeline].
Let WorkScreen Handle the Next Step
You’ve now got an Operations Supervisor job description that’s specific, human, and designed to attract the right candidates.
But a great job post is just step one.
The real challenge?
Sorting through applications without drowning in résumés — and making sure you’re talking to the people who can actually do the job.
That’s where WorkScreen.io comes in.
With WorkScreen, you can:
✅ Quickly spot your top candidates
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
✅ Easily run one-click skill tests
With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
✅ Filter out low-effort applications
WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
✅ Hire with confidence
By focusing on real-world ability, not just credentials, you make decisions based on performance, not guesswork — helping you avoid costly mis-hires.
📥 Start Hiring Smarter
Create your Operations Supervisor job post in WorkScreen, share your unique application link across job boards and social channels, and let the platform handle the first round of candidate evaluation.
👉 Sign up for WorkScreen.io — no mandatory demo, no long setup. Just post, test, and hire.
FAQ – Operations Supervisor Job Description
Look for a balance of technical, leadership, and problem-solving skills. Strong candidates often have:
- People management — the ability to coach, motivate, and hold a team accountable.
- Process optimization — spotting inefficiencies and finding practical fixes.
- Data-driven decision-making — reading KPIs, understanding trends, and acting on them.
- Adaptability — staying calm under pressure and pivoting quickly when priorities change.
- Clear communication — conveying expectations, feedback, and updates effectively to both the team and leadership.
The average salary in the U.S. typically ranges from $55,000 to $75,000 per year, depending on factors like industry, company size, location, and experience level. Supervisors in high-demand sectors (logistics, manufacturing, tech-enabled services) or major metro areas often earn toward the higher end of that range, while entry-level or smaller-market roles may be lower.
An Operations Supervisor usually manages day-to-day team activities, ensuring tasks are completed and standards are met.
An Operations Manager has a broader scope — setting strategic goals, overseeing multiple supervisors or departments, and making higher-level budget and process decisions.
