Quality Assurance Manager Job Description (Responsibilities, Skills, Duties & Sample Template)

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If you’ve Googled “Quality Assurance Manager job description,” you’ve probably seen the same thing over and over again:

Bullet points. Corporate buzzwords. Zero personality.

And here’s the problem: most of these posts don’t actually help you attract a great QA Manager. They just help you check a box.

But if you’re serious about hiring someone who can reduce defects, improve release confidence, and safeguard your product experience—you need more than a generic list of duties.

You need a job post that shows why this role matters, what kind of person you’re looking for, and how your team actually works.

In this guide, you won’t just get a copy-paste QA Manager job description—you’ll learn how to write one that connects, converts, and attracts serious talent.

Before we get into examples, if you haven’t already, check out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/. It walks through everything you need to know—from structure to tone to candidate psychology.

 

Ready? Let’s start with the basics—what a QA Manager actually does (and why it matters).

Hiring doesn’t have to be hard.

If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.

What a Quality Assurance Manager Actually Does

A Quality Assurance Manager isn’t just someone who finds bugs—they’re the final gatekeeper of product quality.

They lead the charge on building processes that prevent errors before they happen, ensure every release meets a high standard, and help teams ship confidently without surprises.

They create test plans. Oversee QA analysts. Collaborate with developers. And when done right—they become the silent force protecting your brand’s reputation.

More than just “managing testers,” this role is about building systems that catch issues early, reduce technical debt, and continuously improve how your product gets built and delivered.

The best QA Managers are part strategist, part coach, and part investigator. They think like users, challenge assumptions, and champion quality at every step—from feature specs to post-release retros.

In short: they make sure your product works exactly how it should, every single time.

Two Great Quality Assurance Manager Job Description Templates

We’ll provide two tailored job description options:

1.✅ Option 1: For employers looking to hire an experienced Line Cook with prior experience.

2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential.

 

✅ Option 1: Job Description For Experienced QA Manager (Culture-First Style)

📌 Job Title: Quality Assurance Manager – Safeguard Every Release at OrbitPay

💼 Type: Full-Time | Hybrid (2 days remote) | Location: Austin, TX
 💰 Salary: $85,000 – $105,000 per year (DOE)
 🕒 Schedule: Mon – Fri | 9:00 AM – 5:30 PM

🎥 Meet Your Leader

(2-min Loom from CTO, Maya Patel)

“We process over 4 million transactions a day. Quality isn’t a checkbox—it’s our brand promise. I’m looking for someone who will elevate QA from a step to a culture.”

Who We Are

OrbitPay is a fast-growing fintech platform that helps 12,000+ e-commerce brands accept payments in 120 currencies. With a 99.995 % uptime record, customers trust us to “just work.” We ship code weekly, and every release touches live money—so quality truly matters.

What You’ll Be Doing

  • Lead and mentor a QA team of 5 analysts and 2 SDET engineers

  • Build and refine automated test suites in Cypress & Playwright

  • Own release readiness and “go/no-go” decisions for each sprint

  • Analyze defect trends; drive preventive process changes

  • Define and track QA KPIs (escape rate, test coverage, MTTD/MTTR)

What We’re Looking For

  • 3+ years in QA leadership (web or fintech preferred)

  • Demonstrated success with CI/CD pipelines (GitHub Actions)

  • Fluent in JavaScript or TypeScript test automation

  • Strong communication—you can bridge Dev, Product, and Support

  • Calm under pressure; decisive when quality is on the line

🎁 Perks & Benefits

  • 100 % employer-paid medical, dental, and vision

  • 401(k) with 4 % match from Day 1

  • Annual “Paid-Quality” week to explore new testing tools or attend a conference

  • $1,500 home-office stipend + standing desk

  • 20 flexible PTO days + 12 company holidays

🚀 Why This Role Is a Great Fit

You’ll shape how quality happens across the entire engineering org, be trusted to stop a release if needed, and have direct input into product decisions that touch millions of end-users. We promote from within and back you with training, conferences, and genuine executive support.

How We Hire

Every application is reviewed, and we reply within 10 business days. Short-listed candidates complete a WorkScreen.io skills challenge—because we value proof over pedigree.

👉 Apply now via WorkScreen: [Insert Link]

✅ Option 2: Job Description For Entry-Level QA Lead (Willing to Train)

📌 Job Title: Junior QA Lead – Grow Into Our Quality Champion at BrightLeaf Education

💼 Type: Full-Time | Remote-First (USA)
 💰 Salary: $55,000 – $70,000 per year
 🕒 Schedule: Flexible core hours (overlap 11 AM – 3 PM ET)

🎥 Meet Your Mentor

(90-sec YouTube intro from QA Director, Leo Nguyen)

“I started as an intern here—now I lead QA. If you’re hungry to learn and willing to own results, I’ll help you master the craft.”

Who We Are

BrightLeaf Education builds interactive K-12 learning tools used by 2,300 school districts nationwide. We believe every student deserves glitch-free lessons, so quality isn’t optional—it’s equity in action.

What You’ll Do

  • Pair with developers to understand new features and write test cases

  • Manually test web and mobile flows; log detailed, reproducible bugs

  • Learn automation (we use Playwright) and help expand coverage

  • Participate in daily stand-ups and sprint retros to represent quality

  • Track results in TestRail and share insights with the product team

What We’re Looking For

  • Curiosity, attention to detail, and a bias for action

  • Clear written & verbal communication (teachers and students rely on us)

  • Any experience with HTML/CSS/JS or testing tools is a plus—not a must

  • No degree required; we value potential, passion, and grit

🎁 Perks & Benefits

  • Company-funded health, dental, vision + mental-health stipend

  • Annual $2,000 “Learn Anything” budget (courses, bootcamps, conferences)

  • 15 PTO days + week-long winter company shutdown

  • $60/month Wellness credit (gym, yoga, meditation apps)

  • MacBook Pro + 27″ monitor shipped to your door

🚀 Why This Role Is a Great Fit

You’ll own real test cycles from week one, build automation skills that 10× your career value, and make an impact on products that reach 4 million students. We map a growth path to Senior QA in 12–18 months and celebrate every milestone along the way.

How We Hire

We reply to all applicants within seven days. Finalists complete a paid 10-hour WorkScreen.io project so you can showcase your ability—and so we both know it’s a fit.

👉 Apply now via WorkScreen: [Insert Link]

Don’t let bad hires slow you down.

WorkScreen helps you identify the right people—fast, easy, and stress-free.

Why These Quality Assurance Manager Job Descriptions Actually Work

These job posts don’t just list tasks—they sell the role to the right person. Let’s break down why they attract high-quality candidates:

✅ 1. Clear, Specific Job Titles

Instead of generic titles like “QA Manager” or “Junior Tester,” each post adds context:

  • “Quality Assurance Manager – Safeguard Every Release at OrbitPay”

  • “Junior QA Lead – Grow Into Our Quality Champion at BrightLeaf Education”

These titles signal ownership, impact, and mission. They’re crafted for real humans—not applicant tracking systems.

✅ 2. Human, Context-Rich Intros

Each post opens with a message from the hiring manager, paired with a short video. This creates a personal connection and builds trust early—especially valuable in remote or hybrid roles.

Job seekers want to know who they’ll work with, not just what they’ll do.

✅ 3. Company Overviews That Show Mission and Meaning

Rather than boilerplate blurbs, the “Who We Are” sections explain:

  • What the company does (without jargon)

  • Who they serve

  • Why quality matters in the business model

This helps candidates decide if the mission aligns with their own values.

✅ 4. Responsibilities That Show Impact—Not Just Tasks

The duties aren’t vague like “manage testing team” or “oversee QA.” They explain the why behind each responsibility:

  • “Own release readiness—ensuring high confidence in every build”

  • “Manually test flows and report detailed bugs that impact learning”

This helps candidates visualize success in the role—and see themselves in it.

✅ 5. Transparent Qualifications (Not Gatekeeping)

Each post distinguishes between must-haves and nice-to-haves, especially in the entry-level version. This invites more diverse candidates to apply, instead of scaring them off with laundry lists.

The BrightLeaf post even says:

“No degree required; we value potential, passion, and grit.”

That one line alone could double your applicant pool.

✅ 6. Separate Perks & Benefits Section

Perks are clearly outlined—not buried in a paragraph. This builds trust and shows you value your team. Each list includes both tangible (healthcare, PTO) and emotional (learning budgets, mentorship) benefits.

Candidates can quickly scan and self-qualify without confusion.

✅ 7. “Why This Role Is a Great Fit” Sells the Opportunity

This section isn’t about the company—it’s about them. It shows:

  • What they’ll get out of it

  • How they’ll grow

  • Why it’s not “just another QA job”

This is the emotional pitch that gets the right candidates excited.

✅ 8. Application Process That Feels Respectful

Each post sets clear expectations:

  • When you’ll hear back

  • What the evaluation looks like

  • Why WorkScreen is being used

This eliminates candidate anxiety, reduces ghosting, and positions your company as modern and thoughtful.

✅ 9. Modern Tools (Like WorkScreen) Add Credibility

Using WorkScreen.io signals that you care about real skills, not just résumés. It also shows candidates you’ve invested in a better, fairer hiring process—one that filters out low-effort applicants and respects their time.

In Short:

These job descriptions aren’t just job posts—they’re recruiting tools. They speak directly to the right kind of candidate, build trust through transparency, and elevate the role from a task list to a mission worth joining.

Bad Quality Assurance Manager Job Description Example (And Why it Fails)

Job Title: QA Manager

Company: TechNova Solutions
 Type: Full-Time
 Location: Remote

Job Summary

TechNova Solutions is hiring a QA Manager to lead quality control efforts across software development teams. The candidate will oversee testing, manage bug tracking, and ensure product reliability.

Responsibilities

  • Lead QA team and testing activities

  • Track and report bugs

  • Coordinate with development teams

  • Ensure compliance with company quality standards

Requirements

  • Bachelor’s degree in Computer Science or related field

  • 3–5 years experience in QA or software testing

  • Strong analytical and organizational skills

  • Familiarity with QA tools and processes

How to Apply

Send your résumé and cover letter to hiring@technova.com. Only shortlisted candidates will be contacted.

🛠 Why This Job Post Falls Short

1. The Job Title Is Generic

“QA Manager” tells us nothing about what kind of QA work is involved, what the company does, or what makes this role interesting. A great title should include who it’s for and why it matters.

2. The Introduction Is Cold and Impersonal

There’s no context, no mission, no story. Just a flat summary. It doesn’t answer:

  • What does TechNova build?

  • Why is quality important to them?

  • Who will the QA Manager work with?

There’s no reason for the reader to care.

3. The Responsibilities Are Vague and Passive

Phrases like “track bugs” and “coordinate with teams” don’t tell the candidate how they’ll contribute or why their work will matter. There’s no sense of ownership, challenge, or purpose.

4. There’s No Mention of Company Culture

Not a single line on how the team works, what the values are, or what it’s like to be part of the company. For most candidates, this is a red flag.

5. The Hiring Process Feels Dismissive

The line “Only shortlisted candidates will be contacted” feels cold and outdated. It creates anxiety and signals that the company doesn’t value applicants’ time or effort.

6. No Salary, No Perks, No Transparency

There’s no mention of compensation, benefits, flexibility, or even basic expectations. In today’s hiring market, that lack of transparency is a major reason why top candidates scroll past posts like this.

7. Zero Personality in the CTA

The post ends with “Send your résumé.” No encouragement, no insight into what makes this role worth applying to. It reads like a formality—not an invitation.

In Summary:

This is a classic example of a post written to fill a position—not to attract a high-quality person. It checks boxes but ignores what candidates actually care about: purpose, clarity, culture, and trust.

Bonus Tips to Make Your QA Manager Job Description Stand Out

Even if your job description already includes a compelling intro, clear responsibilities, and transparent pay—there are small touches that can dramatically improve engagement, trust, and conversions.

Here’s what to add:

✅ 1. Include a Candidate Privacy & Security Notice

Build trust by reassuring candidates upfront that their information is safe. It shows professionalism and protects your brand from scam concerns.

Example:

🔒 We take your privacy seriously. We will never ask for payment, financial details, or confidential personal info during any stage of the hiring process. If you ever receive suspicious communication claiming to be from us, please contact hiring@yourcompany.com.

✅ 2. Mention Flex Days or Leave Time

Great candidates value work-life balance. Including even a simple mention of time off makes your role more attractive and signals that you respect employee wellness.

Example:

🌴 Enjoy 20 flexible PTO days per year, plus a week-long company shutdown in December to recharge and reset.

✅ 3. Highlight Training & Growth Opportunities

QA professionals often want to grow into DevOps, automation, or product quality strategy roles. Mentioning how you support that growth attracts ambitious candidates.

Example:

📚 We offer a $2,000/year learning budget to use on conferences, certifications, or technical courses—so you can keep leveling up.

✅ 4. Add a Video From the Hiring Manager or CTO

Most companies won’t do this—which is exactly why you should. A 1–2 minute Loom or YouTube video introducing the role builds trust, shows personality, and differentiates your brand.

Where to include it:
 Just before or after the “Who We Are” section. Even a quick clip saying, “Here’s what I’m looking for in this role…” makes a huge difference.

Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4

 

✅ 5. Add a Link to Real Reviews or Testimonials

Candidates want proof of your culture—not just promises. If you have great Glassdoor reviews, employee testimonials, or videos, link to them.

Example:

💬 Want to hear what it’s like to work here? Check out what our team says on Glassdoor.

✅ 6. Use Friendly, Plain-Language Section Headers

Break up your job description with headers that sound human, like:

  • 🎯 What You’ll Be Responsible For

  • 🙌 Why You’ll Love Working Here

  • 📥 How to Apply & What to Expect

This improves readability, increases time-on-page, and makes your company feel approachable.

Each of these small upgrades helps your job post:

  • Build trust

  • Increase clarity

  • Stand out in search results

  • Attract higher-quality applicants

Let me know if you’d like to bundle these tips into a downloadable checklist or insert any of them directly into your templates.

Should You Use AI to Write Your QA Manager Job Description?

Everyone’s using AI to write job descriptions these days—even ATS platforms like Manatal, Workable, and BreezyHR offer one-click JD generators.

But here’s the truth:

❌ Using AI the Wrong Way Can Cost You Great Candidates

If you just tell ChatGPT,

“Write me a job description for a Quality Assurance Manager,”
 you’ll get something… bland. Generic. Forgettable.

That kind of post:

  • Fails to reflect your actual company culture
  • Attracts the wrong type of candidates
  • Feels templated and lifeless
  • Damages your employer brand

AI isn’t magic—it’s only as good as the input you give it.

✅ The Smart Way to Use AI for Job Posts

AI can be incredibly useful—but only when you provide real data, tone, and direction. Think of it like a writing assistant, not a writer.

Here’s how to brief AI properly:

🧠 Use This Prompt Template:

“Help me write a job post for our company, OrbitPay. We’re hiring a Quality Assurance Manager to lead our QA team, own release readiness, and scale automated testing across our fintech platform. Our culture is fast-moving but quality-obsessed. We want to attract someone proactive, thoughtful, and technically sharp—who’s also a great team communicator. We offer health benefits, a learning stipend, hybrid work, and 20 PTO days. Our hiring process uses WorkScreen to evaluate real-world skills. Please help me turn this into a job post that sounds human, clear, and trustworthy. Here are a few bullet notes I’ve written [paste them here]..”

Then paste in your rough notes, team insights, or past job post drafts—and let AI organize, rewrite, or polish them.

🎯 The Goal Isn’t “Less Work.” It’s “Better Output.”

Use AI to:

  • Improve clarity
  • Rephrase jargon
  • Format consistently
  • Ensure tone fits your brand

But always customize and add your human touch. Candidates can spot a generic post a mile away.

Final Tip:

If you’re serious about using AI to help write job posts, treat it like hiring a junior writer—you still need to guide, edit, and make the final call.

Smart Hiring Starts Here

WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results

 

Need a Quick Copy-Paste QA Job Description?

We get it—sometimes you just need something fast.

Maybe you’ve already read this guide and know what a high-performing job post looks like. But you also want a solid, prewritten foundation you can copy, paste, and tailor to your company.

That’s what this section is for.

✏️ Important Reminder:
 Don’t copy this word-for-word and expect magic.
 This is a foundation, not a final draft.
 Add a Loom video, inject your team culture, and edit the details to reflect your actual kitchen.

In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.

Think of these as starting points, not final drafts.

  • Option 1: A more conversational, culture-first job description that highlights personality and team fit.
  • Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach.

✅ Option 1: Culture-First Job Description Template

📌 Job Title: Quality Assurance Manager – Own Our Product Quality at [Your Company Name]
 💼 Type: Full-Time | Remote or Hybrid | Location: [City]
 💰 Salary Range: $XX,XXX – $XX,XXX/year

 🎥 Video Intro (Optional): [Insert Loom or YouTube link from hiring manager]

Who We Are
 At [Your Company Name], we [describe your product or mission in 1–2 sentences]. Every customer interaction relies on trust—and that means delivering high-quality software every time. That’s why we’re hiring a QA Manager who’s passionate about owning the entire quality process—from test plans to automation strategy to cross-functional collaboration.

What You’ll Be Doing

  • Lead the QA team across multiple products

  • Define testing strategy (manual + automated)

  • Build scalable QA processes as we grow

  • Track KPIs like bug escape rate and test coverage

  • Represent QA in sprint planning and retros

What We’re Looking For

  • 3+ years of experience leading QA teams

  • Strong understanding of automation tools (e.g., Playwright, Cypress)

  • Familiarity with CI/CD pipelines and agile workflows

  • Excellent communication and problem-solving skills

  • Fintech or SaaS experience is a plus

Why You’ll Love Working Here

  • You’ll shape how we ship, test, and grow

  • Your work directly impacts product quality and user trust

  • You’ll work alongside product-driven engineers who value clean code and clean QA

Perks & Benefits

  • 100 % paid medical, dental, and vision

  • $2,000/year learning budget

  • 20 flexible PTO days + mental health days

  • Remote-friendly with home office stipend

  • Annual company retreat

How to Apply
 Apply using our WorkScreen link: [Insert link]
 We respond to every application and use skills-based screening to ensure a fair process. If shortlisted, you’ll receive clear next steps within a week.

📋 Option 2: Structured Job Brief Format

Job Title: Quality Assurance Manager
 Location: Hybrid (San Diego, CA)
 Department: Engineering
 Reports To: VP of Engineering
 Compensation: $90,000 – $110,000/year

 

 🎥 Video Intro (Optional): [Insert Loom or YouTube link from hiring manager]

Job Summary
 We’re looking for a QA Manager to join our growing engineering team and help us scale high-quality releases across multiple product lines. You’ll lead a small but mighty QA team, implement automation, and define the metrics that drive better product decisions.

Responsibilities

  • Own QA strategy across products and platforms

  • Mentor and manage QA analysts and SDETs

  • Build automation pipelines into our CI/CD process

  • Define and report on key QA metrics

  • Collaborate with Product and Engineering leads during planning

Requirements

  • 3+ years managing QA in a fast-paced SaaS or fintech environment

  • Strong experience with Playwright, Selenium, or similar frameworks

  • Comfortable working in agile sprints with version control systems (e.g., Git)

  • Excellent documentation and communication skills

Benefits

  • Health, dental, vision (90 % covered)

  • 401(k) with employer match

  • Paid parental leave

  • Work-from-home setup stipend

  • Annual bonus structure

Application Process
 Please apply via WorkScreen: [Insert application link]
 We use a skill-based evaluation to ensure every candidate gets a fair shot. The process includes a short assessment followed by an interview with our QA lead.

What Happens After You Post the Job? Let WorkScreen Handle It From Here.

You’ve just written a job post that’s human, clear, and compelling. Now you need a way to filter through applicants without wasting time—and without making hiring mistakes.

That’s where WorkScreen.io comes in.

🔍 WorkScreen helps you:

● Quickly identify your most promising candidates

Forget scrolling through résumés all day. WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—so you know who’s worth your time before the interview.

● Assess candidates with one-click skill tests

Whether it’s test-case design, bug triage, or automation logic—WorkScreen lets you evaluate real-world skills, not just polished resumes. The best candidates love being judged on what they can do—not how their résumé looks.

● Eliminate low-effort, low-fit applicants

We flag candidates who use AI tools to apply, copy-paste answers, or breeze through generic one-click applications. You only move forward with those who are thoughtful, committed, and capable.

🧠 Why it works:

  • Candidates self-select out if they’re not serious

  • You reduce bad hires and avoid months of backpedaling

  • You get to focus your energy on top-tier, values-aligned applicants

⚡ Start hiring smarter today.

Post your job with WorkScreen.
 Evaluate automatically.
 Hire with confidence.

👉 Sign up with workscreen.io now

Quality Assurance Manager Job Description - FAQs

When hiring a QA Manager, look beyond just technical knowledge. Yes, they should understand test automation frameworks (like Selenium or Playwright), CI/CD pipelines, and quality metrics—but the best QA leaders bring strong soft skills too.

Key skills to prioritize:

  • Strategic thinking: Can they design scalable QA systems, not just run test cases?
  • Cross-functional communication: Can they align with Product, Dev, and Support?
  • Coaching & leadership: Can they mentor QA analysts and build a high-performing team?
  • Analytical mindset: Can they spot patterns in bugs, not just track them?
  • Quality ownership: Do they take initiative to stop a release if it’s not ready?

As of 2024–2025, the average salary for a QA Manager in the U.S. typically ranges between $85,000 and $120,000 per year, depending on location, industry, and company size.

Here’s a quick breakdown:

  • Small startups: $80K – $95K
  • Mid-size SaaS or tech companies: $95K – $115K
  • Enterprise or fintech firms: $110K – $135K+

Remote roles may offer competitive pay to offset geographic differences.

Not always—but it’s increasingly important. A solid technical foundation (e.g., scripting languages, CI/CD understanding, automation tools) helps QA Managers:

  • Communicate effectively with engineers
  • Contribute to test automation strategies
  • Make informed decisions about tooling and coverage

However, strong leadership, process design, and communication skills can sometimes outweigh deep technical expertise—especially in larger teams with SDETs.

A QA Lead typically oversees a specific project or team within a department, while a QA Manager is responsible for the broader QA strategy, team development, hiring, and quality culture across multiple projects or products.

Think of a QA Lead as the execution owner and the QA Manager as the strategy owner.

Most high-performers look for three things:

  1. Clarity of ownership – What will I actually be responsible for?
  2. Company mission and traction – Are they solving a meaningful problem? Is the company growing?
  3. Growth and autonomy – Will I be trusted to lead and improve?

Make sure your job post answers all three—and keep it human, not corporate.

Make Your Next Great Hire With WorkScreen

Easily streamline your hiring process with AI-powered applicant scoring, automated skill testing, and a credit-based system that ensures you only pay for quality applicants. Perfect for teams serious about hiring top talent.

Author’s Details

Mike K.

Mike is an expert in hiring with a passion for building high-performing teams that deliver results. He specializes in streamlining recruitment processes, making it easy for businesses to identify and secure top talent. Dedicated to innovation and efficiency, Mike leverages his expertise to empower organizations to hire with confidence and drive sustainable growth.

Hire Easy. Hire Right. Hire Fast.

Stop wasting time on unqualified candidates. WorkScreen.io streamlines your hiring process, helping you identify top talent quickly and confidently. With automated evaluations , applicant rankings and 1-click skill tests, you’ll save time, avoid bad hires, and build a team that delivers results.

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