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If you’ve ever Googled “Promodiser job description,” you’ve probably noticed the same thing over and over: lifeless bullet points, vague duties, and zero personality. Most of these posts read more like compliance documents than opportunities. And here’s the truth: that kind of job description won’t help you attract great people.
Top candidates don’t get inspired by checklists. They want to know the story behind the role—who they’ll be working with, why the job matters, and what kind of company they’re joining. If your job post doesn’t answer those questions, the best people will simply scroll past and apply somewhere else.
That’s why in this guide, we’ll show you how to write a Promodiser job description that actually connects. We’ll break down what the role really is, share great templates you can adapt, point out common mistakes to avoid, and even give you a copy-paste version you can customize for your business.
👉 Before we dive in, you might also want to check out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/ — it’s the foundation for everything we’ll cover here.
Don’t let bad hires slow you down.
WorkScreen helps you identify the right people—fast, easy, and stress-free.
What Does a Renewal Analyst Actually Do?
A Renewal Analyst is the person who makes sure your customers don’t just sign up once—they stay. Their job is to manage subscription or contract renewals, track timelines, and keep communication clear so clients don’t slip away when an agreement is about to expire.
But it’s more than paperwork. Renewal Analysts act as a bridge between your sales, customer success, and finance teams. They make sure contracts are accurate, customers understand their options, and revenue flows predictably. In many ways, they’re the “steady hand” behind recurring revenue.
Because of this, the role requires a mix of detail orientation (no mistakes on contracts), communication skills (customers need clarity and confidence), and business awareness (understanding why retention is just as important as new sales).
Think of it this way: sales might win the deal, but Renewal Analysts help keep the deal alive.
Two Great Renewal Analyst Job Description Templates
We’ll provide two tailored job description options:
1.✅ Option 1: For employers looking to hire an experienced candidates with prior experience.
2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential.
✅ Option 1: Job Description For Experienced Renewal Analyst
Job Title: Renewal Analyst — SaaS Customer Contracts (Remote, US-Based)
Type: Full-Time | Comp: $60,000–$75,000 base (DOE) + performance bonus
Hours: Mon–Fri | Flexible within US time zones
🎥 A quick word from our VP of Customer Success, Maya Liu (Insert Loom/YouTube link)
Who We Are — BrightPath Software
BrightPath Software is a Denver-born, remote-first SaaS company helping 3,800+ mid-market customers run operations on one intuitive platform. We process ~12M transactions/month, maintain a 62 NPS, and support teams in 40+ countries. Our promise is simple: remove friction from everyday business workflows—so teams can move faster, with fewer tools and less chaos.
What You’ll Be Doing
- Own the full renewal cycle (90–0 days) for a portfolio of mid-market accounts.
- Proactively communicate options, term lengths, and pricing; resolve objections with data.
- Partner with CSMs to identify expansion/upsell paths and flag churn risk early.
- Coordinate with Finance on POs, invoicing, proration, credits, and payment terms.
- Maintain accurate renewal forecasts; track ARR retention and risk notes in Salesforce.
- Recommend process improvements that increase GRR/NRR and shorten renewal cycles.
Required Qualifications
- 2+ years in renewals, sales operations, or customer success (SaaS strongly preferred).
- Proven ability to manage high-volume timelines with near-zero contract errors.
- Clear, confident communication (written + live); comfortable with pricing/value stories.
- Hands-on with CRM (Salesforce/HubSpot) and subscription billing (Zuora/Chargebee).
- Nice to have: Excel/Sheets proficiency for cohort and retention analysis.
Perks & Benefits
- Competitive base + performance bonus
- Medical, dental, vision (Day 1)
- 401(k) with employer match
- 15 PTO days + 10 company holidays + 2 volunteer days
- $1,500 annual learning stipend; LinkedIn Learning access
- Remote-first + quarterly in-person team meetups
Why This Role Is a Great Fit
- High impact: Your work directly protects ARR and stabilizes forecasting.
- Partner seat at the table: Collaborate with CS, Sales, and Finance on strategy.
- Grow fast: Exposure to pricing strategy, NRR levers, and executive dashboards.
How We Hire
We respect your time. That’s why we use WorkScreen—so you’re evaluated based on strengths, not buzzwords. Click the link below to complete your short, structured evaluation:
👉 [Insert WorkScreen Link]
You’ll hear from us within 10 business days, and we’ll keep you updated at every step.
✅ Option 2: Job Description For Entry Level Renewal Analyst (Willing to Train)
Job Title: Junior Renewal Analyst — Customer Accounts (Remote/Hybrid, Phoenix AZ)
Type: Full-Time | Comp: $45,000–$55,000 base + quarterly bonus
Hours: Mon–Fri | Standard office hours (some flexibility)
🎥 Meet your future manager, Sarah Gomez (Director of Revenue Operations) (Insert Loom/YouTube link)
Who We Are — CloudEdge Solutions
CloudEdge Solutions keeps 2,100+ SMBs’ IT stacks running smoothly with managed infrastructure, security, and monitoring. Headquartered in Phoenix with a hybrid team across the US, we’ve grown ARR 28% YoY by focusing on reliability, clear communication, and long-term client relationships.
What You’ll Be Doing
- Track renewal dates and preparation checklists across assigned customer cohorts.
- Draft quotes, send notices, and answer common renewal questions via email or phone.
- Escalate complex pricing or scope questions to senior analysts promptly.
- Collaborate with Finance to ensure accurate billing and term alignment.
- Learn renewal playbooks, tooling (CRM + billing), and core metrics (GRR/NRR) through mentorship.
Required Qualifications
- Detail-oriented, organized, and responsive; comfortable juggling multiple deadlines.
- Strong written communication; patient and clear with customers.
- Comfortable with spreadsheets; eager to learn CRM/billing tools.
- No direct renewals experience required—we’ll train the right person.
Perks & Benefits
- Base + quarterly bonus
- Medical, dental, vision (after 60 days)
- 12 PTO days + 8 paid holidays + 1 personal wellness day/quarter
- Tuition reimbursement for relevant courses/certifications
- Hybrid Phoenix office with home-office stipend for remote days
Why This Role Is a Great Fit
- A launchpad role: Clear path to Renewal Analyst within 12–18 months.
- Hands-on mentorship: Learn pricing, forecasting, and renewal negotiation frameworks.
- Meaningful work: You’ll help customers stay successful—and feel the impact quickly.
How We Hire
We respect your time. That’s why we use WorkScreen—so you’re evaluated based on strengths, not buzzwords. Click the link below to complete your short, structured evaluation:
👉 [Insert WorkScreen Link]
We respond to every applicant within two weeks.
Build a winning team—without the hiring headache.
WorkScreen helps you hire fast, confidently, and without second-guessing.
Breakdown of Why These Renewal Analyst Job Posts Work
- The Job Titles Are Clear and Specific
Instead of the bland “Renewal Analyst,” we use titles that highlight the focus and context:- Renewal Analyst — SaaS Customer Contracts (instantly signals SaaS + contract focus)
- Junior Renewal Analyst — Customer Accounts (makes clear it’s an entry-level role with a growth path)
This level of specificity helps candidates self-select and makes your post stand out from the sea of vague titles.
- Renewal Analyst — SaaS Customer Contracts (instantly signals SaaS + contract focus)
- Videos Add a Human Touch
Placing a Loom or YouTube video right before the “Who We Are” section makes the job feel real and personal. Candidates get to see and hear a leader (VP of CS or Director of RevOps), which builds trust and connection before they even read further. - Authentic Company Overview
These aren’t generic “About Us” blurbs—they’re real stories. BrightPath mentions 3,800+ customers and 62 NPS. CloudEdge highlights 28% YoY ARR growth. Concrete facts make the company credible and compelling, while also signaling scale. - Responsibilities Connect to Impact
Tasks aren’t listed as chores. Instead of just “manage renewals,” the copy frames it as “protect ARR and stabilize forecasting” or “help customers stay successful.” This makes the work feel meaningful, not clerical. - Qualifications Show Flexibility
The experienced role calls for SaaS background and CRM experience. The entry-level role explicitly says “no direct renewals experience required—we’ll train the right person.” This balance attracts both proven talent and ambitious beginners. - Salary and Benefits Are Transparent
Both templates include clear ranges, bonus opportunities, and detailed perks. Transparency builds trust and filters out candidates with mismatched expectations. - Perks & Benefits Are Separated From “Why This Role”
Listing benefits (insurance, PTO, stipends) apart from why the role matters (career path, impact, mentorship) avoids the common mistake of blending everything into one vague “you’ll love it here” section. This structure makes it easier to scan and more persuasive. - Candidate Experience Is Respected
Both posts explain the process, timelines, and promise to reply. That’s rare—and it sets your brand apart. The WorkScreen integration reinforces fairness and efficiency, so candidates feel they’re being measured on ability, not just a résumé keyword match. - Tone Is Human, Not Corporate
Phrases like “a launchpad role,” “partner seat at the table,” and “we’ll train the right person” make the copy conversational. It feels written by people, for people—not generated by a system.
Example of a Bad Renewal Analyst Job Description (And Why It Fails)
Job Title: Renewal Analyst
Company: GlobalTech Inc.
Location: Remote
Type: Full-Time
Job Summary
GlobalTech Inc. is seeking a Renewal Analyst to manage contract renewals and ensure accuracy in the renewal process. The Renewal Analyst will work with clients and internal teams to ensure smooth transitions and timely contract completions.
Responsibilities
- Process customer renewals in a timely manner.
- Maintain records of renewals.
- Communicate with internal departments.
- Generate renewal reports.
- Escalate issues as needed.
Requirements
- Bachelor’s degree in business, finance, or related field.
- 2–3 years of relevant experience.
- Strong communication and organizational skills.
- Proficiency in Microsoft Office.
How to Apply
Interested applicants should send their résumé and cover letter to hr@globaltech.com. Only shortlisted candidates will be contacted.
❌ Why This Job Post Falls Short
- Generic Job Title
Just “Renewal Analyst” with no context. Doesn’t indicate SaaS, contracts, or entry vs. senior level. Candidates won’t know if it’s relevant to them. - Flat Company Summary
“GlobalTech Inc. is seeking…” tells you nothing about who they are, what they do, or why the role matters. Zero story, zero connection. - Bland Responsibilities
Tasks are vague (“process renewals” / “generate reports”). Nothing about impact, revenue, or customer retention. - No Salary or Benefits
Serious candidates want to know upfront what the role offers. Hiding compensation is a red flag and filters out top talent. - No Culture or Values
There’s nothing about team dynamics, mission, or company values. The role feels transactional and faceless. - Dismissive Hiring Process
“Only shortlisted candidates will be contacted” signals that the company doesn’t respect applicants’ time or effort. It discourages strong candidates who want clarity and respect. - Cold CTA
Ending with “send résumé to hr@globaltech.com” is impersonal. No warmth, no energy, no sense of excitement about joining the team.
Bonus Tips to Make Your Renewal Analyst Job Post Stand Out
1. Add a Security & Privacy Notice
Candidates are cautious about scams. A short notice builds instant trust:
“We take your privacy seriously. We will never ask for payment, bank details, or personal financial information during the hiring process.”
2. Mention Time Off or Flex Days
Renewal Analysts work with deadlines and metrics—it’s a high-responsibility role. Offering recharge time makes your job more attractive:
“Enjoy 15 PTO days, 10 holidays, plus 2 flex days per year so you can reset and come back refreshed.”
3. Highlight Training & Growth Opportunities
Many Renewal Analysts want a path toward Customer Success Manager, Account Manager, or Revenue Operations. Say this directly:
“We invest in your growth with mentorship, certification support, and a clear promotion track into senior analyst or account-facing roles.”
4. Use a Video from the Hiring Manager or VP
A short Loom or YouTube clip from the leader they’ll report to adds trust and warmth. It shows your company has real people, not just faceless job posts.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
5. Showcase Employee Voices
If possible, include a quote or link to a Glassdoor review. Example:
“I started as a Junior Renewal Analyst and got promoted within 18 months. The mentorship here is real.” — Current team member
6. Show Transparency in the Process
Set expectations. Tell candidates how soon they’ll hear back, and what the interview steps are. This reduces applicant anxiety and sets you apart from most companies that leave people in the dark.
7. Include Impact Metrics
Where possible, show the real business impact of the role:
- “You’ll manage ~$5M in ARR renewals annually.”
“Your portfolio will include 120 customer accounts in SaaS, healthcare, and manufacturing.”
Numbers make the role concrete and exciting.
Should You Use AI to Write a Renewal Analyst Job Description?
Lately, almost every ATS platform is adding an “AI job description generator.” It sounds convenient—type in “Renewal Analyst” and instantly get a job post. But here’s the problem:
❌ Why You Shouldn’t Rely on AI Alone
- You’ll get something generic. AI on autopilot spits out the same bland bullet points you’ve seen a hundred times: “Process renewals. Communicate with clients. Generate reports.” None of that attracts top-tier analysts.
- It attracts the wrong candidates. A cookie-cutter post draws in people who mass-apply with one click—not those genuinely aligned with your company.
- It hurts your employer brand. Your job description is often a candidate’s first impression. If it reads like it came from a bot, it feels impersonal and lazy.
✅ The Smart Way to Use AI
AI can be a great writing assistant—but only if you feed it the right inputs. Think of it as a polisher, not a creator.
Here’s how to prompt it properly:
- Give it your raw ingredients
- What your company does (with specifics: size, industry, customer type).
- What the role actually entails (key responsibilities, portfolio size, metrics).
- Your culture and values.
- Salary range and perks.
- What the ideal candidate looks like (skills, personality traits, growth potential).
- What your company does (with specifics: size, industry, customer type).
- Frame your prompt like this:
“Help me write a Renewal Analyst job description for [Company Name]. We’re hiring a [Job Title] to help with [Key Responsibilities]. Our culture is [Describe Culture], and we want to attract candidates who are [Ideal Traits]. We offer [Benefits + Salary Range] and here’s how our hiring process works [Explain briefly]. Here are my notes: [Paste Notes].” - Then, let AI polish.
It can smooth out tone, improve clarity, and structure your sections—but it should never replace your insight.
💡 Bottom line: AI can help you refine a Renewal Analyst job post, but it can’t tell your company’s story. That part has to come from you.
Smart Hiring Starts Here
WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results
Quick Copy-Paste Renewal Analyst Job Description
We get it—sometimes you just need something fast.
Maybe you’ve already gone through this guide and understand what a strong job post looks like. But you also want a solid starting point you can copy, paste, and tailor to your company in just a few minutes.
That’s what this is.
✏️ Important Reminder:
Don’t copy this word-for-word and expect magic.
This is a foundation, not a final draft.
Add a Loom video, inject your team culture, and edit the details to reflect your actual company.
In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.
Think of these as starting points, not final drafts.
- Option 1: A more conversational, culture-first job description that highlights personality and team fit.
- Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach.
✅ Option 1: Conversational (Culture-First Style)
Job Title: Renewal Analyst – Protect Recurring Revenue at [Company Name]
💼 Location: [Remote/Hybrid/Onsite] (HQ: [City, State])
🕒 Type: [Full-Time/Part-Time]
💰 Salary Range: [$X,000 – $Y,000]/year
🎥 A quick word from our [Hiring Manager/VP of Customer Success] — [Insert Loom/YouTube link]
Who We Are — [Company Name]
[Company Name] is a [industry/vertical] company serving [customer segment] across [regions/markets]. With [~#] customers and [key proof point—NPS, uptime, growth rate], our mission is simple: [one-line mission in plain English]. We believe in [values—e.g., clarity, ownership, and thoughtful execution] and keep teams small so great people can do their best work.
What You’ll Be Doing
- Own the renewal cycle (typically [90–0 days]) for [portfolio size/# accounts/ARR].
- Proactively communicate options (terms, pricing, bundles) and remove blockers.
- Partner with [Customer Success/Sales/Finance] to align scope, POs, invoices, and timing.
- Maintain accurate forecasts in [CRM—Salesforce/HubSpot] and track [GRR/NRR/Churn Risk].
- Flag risks early and recommend tactics to improve retention and speed up cycles.
Required Qualifications
- [2–4]+ years in renewals, sales ops, billing, or customer success ([SaaS/your industry] preferred).
- Comfortable negotiating basic terms and explaining value to business users.
- Proficient with [CRM/billing tools] and spreadsheets for quick analysis.
- Detail-oriented, organized, and calm under deadlines.
Perks & Benefits
- Comp: Base + [bonus/commission/equity if applicable]
- Time off: [PTO days] + [company holidays] + [flex/wellness days]
- Health: [Medical/Dental/Vision] ([start timing])
- Retirement: [401(k)/pension] with [match if applicable]
- Growth: [$X] annual learning stipend, [coaching/certifications]
- Work: [Remote-first/Hybrid policy], [stipend/equipment provided]
Why This Role Is a Great Fit
- Direct impact: Your work protects [ARR figure or % of revenue] and stabilizes forecasting.
- Cross-functional seat: Collaborate with [CS/Sales/Finance] on pricing and strategy.
- Career growth: Exposure to [pricing, expansion, revops dashboards] with a path to [Senior Analyst/CSM/AM].
How We Hire
We respect your time. That’s why we use WorkScreen—so you’re evaluated based on strengths, not buzzwords. Click the link below to complete your short, structured evaluation:
👉 [Insert WorkScreen Link]
✅ Option 2: Structured (Job Brief + Responsibilities + Requirements)
Job Title: Junior Renewal Analyst – Customer Contracts at [Company Name]
💼 Location: [Remote/Hybrid/Onsite] (HQ: [City, State])
🕒 Type: [Full-Time/Part-Time]
💰 Salary Range: [$X,000 – $Y,000]/year
Job Brief
[Company Name] is hiring a Junior Renewal Analyst to support our [Revenue/Customer Success] team. You’ll track upcoming renewals, prepare quotes, handle standard questions, and coordinate with [Finance/CS/Sales] to ensure seamless extensions. No direct renewals experience required—training provided.
Key Responsibilities
- Track renewal dates and update records in [CRM] for [# accounts/segments].
- Draft and send renewal quotes and notices; follow up on open items.
- Answer common customer questions; escalate complex cases to senior analysts.
- Support [Finance] on billing accuracy, term alignment, and POs.
- Learn [renewal playbooks/tools/metrics like GRR/NRR] through mentorship.
Requirements
- Strong organization and communication; responsive and clear with customers.
- Comfortable with spreadsheets; eager to learn [CRM/billing tools].
- Able to manage multiple deadlines with attention to detail.
- Experience: [0–2 years] in [ops/support/admin/CS] helpful but not required.
Perks & Benefits
- Comp: Base + [quarterly bonus/spot bonus]
- Time off: [PTO days] + [holidays] + [wellness/flex days]
- Health: [Medical/Dental/Vision] ([start timing])
- Learning: [tuition/certification reimbursement]
- Work: [Hybrid policy/Remote stipend/Equipment provided]
How to Apply
We respect your time. That’s why we use WorkScreen—so you’re evaluated based on strengths, not résumés. Click below to apply:
👉 [Insert WorkScreen Link]
Next Step: Let WorkScreen Help You Hire Smarter
Writing a strong Renewal Analyst job post is only half the battle. Once you’ve attracted candidates, you need a way to quickly separate the serious, qualified applicants from the low-effort ones. That’s where WorkScreen.io comes in.
With WorkScreen, you can:
✅ Quickly Identify Top Talent
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
✅ Easily Administer One-Click Skill Tests
With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
✅ Eliminate Low-Effort Applicants
WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
✅ Save Time & Hire With Confidence
No more sifting through résumés that all look the same. WorkScreen helps you move faster, reduce bias, and make confident, data-driven hiring decisions.
👉 Ready to take the next step? Sign up with WorkScreen.io today,
create your Renewal Analyst job post, and let us streamline the evaluation process so you can focus on choosing the right candidate—not chasing down the wrong ones.
Renewal Analyst Job Description - FAQs
A great Renewal Analyst blends analytical precision with relationship skills. Look for:
- Attention to detail (accurate contract management, zero errors on terms and billing).
- Communication skills (clear, proactive updates to customers).
- Negotiation ability (comfortable handling objections or clarifying pricing).
- Time management (tracking dozens of contracts with overlapping deadlines).
- Business acumen (understanding how renewals impact ARR, churn, and revenue stability).
Bonus: familiarity with CRM and billing systems like Salesforce, HubSpot, or Zuora.
The salary varies by industry, company size, and region. In the U.S., Renewal Analysts typically earn between $55,000 and $75,000 annually, with entry-level roles starting closer to $45,000 and senior roles or SaaS-specific positions reaching $85,000+. Many also receive bonuses tied to renewal targets or retention metrics.
Account Managers often own the broader customer relationship, including upselling and cross-selling. Renewal Analysts are more specialized: they focus specifically on contract renewals, retention, and revenue predictability. Both roles may collaborate closely, but Renewal Analysts are the “steady hand” ensuring customers don’t churn at renewal time.
Key performance indicators (KPIs) often include:
- Gross Renewal Rate (GRR)
- Net Renewal Rate (NRR)
- On-time renewal percentage
- Churn rate
- Revenue retained/renewed vs. forecast
Strong analysts not only hit these metrics but also proactively flag risks before they become churn.
- Gross Renewal Rate (GRR)
Not necessarily. While SaaS or subscription experience is a plus, many Renewal Analysts transition from customer service, billing, or operations roles. The key is being detail-oriented, comfortable with contracts, and good at communicating value. Companies often provide on-the-job training in renewal processes and tools.
