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If you’ve Googled “Shipping Coordinator job description”, you’ve probably noticed that most of the results look the same: a list of duties, some generic requirements, and a bland “Apply here” at the end. The problem? Posts like these don’t attract great candidates—they just fill space.
Here’s the truth: top talent isn’t inspired by cookie-cutter job descriptions. They want to know the real impact of the role, the team they’ll be working with, and why the position matters. If your post doesn’t tell that story, the best candidates will scroll right past you.
That’s why, before we dive into the Shipping Coordinator role, I recommend checking out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/ . It explains why generic templates fail and how to craft descriptions that actually connect with quality applicants.
In this article, we’ll break down exactly what a Shipping Coordinator does, share two effective job description templates you can use (one for experienced candidates and one for entry-level), show you an example of a bad post, and give you bonus tips to make your job description stand out.
Don’t let bad hires slow you down.
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What a Shipping Coordinator Actually Does
A Shipping Coordinator is the person who makes sure products get from Point A to Point B smoothly, on time, and with minimal hassle. In plain English—they’re the bridge between your company, your customers, and the carriers moving your goods.
They handle tasks like scheduling shipments, tracking deliveries, preparing documentation, and solving problems when things don’t go as planned. But beyond the logistics, they also play a big role in customer satisfaction: a delayed or mishandled shipment can hurt your reputation, while a smooth delivery builds trust.
That’s why skills like organization, attention to detail, and communication matter just as much as technical knowledge of shipping systems. A great Shipping Coordinator doesn’t just move packages—they keep your operations running efficiently and your customers happy.
Two Great Shipping Coordinator Job Description Templates
We’ll provide two tailored job description options:
1.✅ Option 1: For employers looking to hire an experienced candidates with prior experience.
2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential.
Option 1: Job Description For Experienced Candidates
Job Title: Shipping Coordinator — Cobalt Ridge Manufacturing
Location: Dallas, TX | Type: Full-Time | Salary Range: $54,000–$64,000/year (DOE)
Schedule: Mon–Fri, 8:00 AM–4:30 PM
🎥 A quick word from our hiring manager: [Insert Loom/YouTube link]
Who We Are
Cobalt Ridge Manufacturing designs and builds precision metal components for commercial HVAC and light industrial equipment. From our 120,000 sq. ft. facility in Dallas, we ship 200–400 pallets weekly across the U.S. and Canada. Our customers count on us for reliability, tight lead times, and damage-free deliveries—which is where you come in.
What You’ll Do
- Plan and schedule LTL/FTL pickups; consolidate loads to hit cost and on-time targets
- Prepare bills of lading, NAFTA/USMCA certificates, and commercial invoices for cross-border shipments
- Track in-transit orders, proactively resolve delays, and communicate ETAs to customers
- Coordinate with production, warehouse, and customer service to align ship dates with build schedules
- Maintain carrier relationships, negotiate accessorials, and audit freight invoices
- Use ShipStation + NetSuite to label, manifest, and reconcile daily shipments
- Drive continuous improvement on OTIF (On-Time/In-Full), damage rate, and freight cost per unit
What We’re Looking For
- 2–4 years in shipping/logistics at a manufacturer or 3PL
- Working knowledge of LTL/FTL, freight classes, and residential/limited-access rules
- Experience with ShipStation, NetSuite (or similar ERP), and carrier portals
- Strong communication and follow-through; calm under pressure
- Detail-obsessed with a practical, problem-solving mindset
Perks & Benefits
- Medical, dental, vision | 401(k) with 4% match
- 15 PTO days + 10 paid holidays
- Steel-toe allowance + paid safety certifications (e.g., forklift)
- Annual performance bonus eligibility
- Free on-site parking; break room with snacks & coffee
Why This Role Is a Great Fit
- You’ll own a critical lane: your work directly improves OTIF and customer satisfaction
- We ship at scale, so you’ll sharpen your carrier management and cost-optimization skills
- Tight, supportive ops team—your ideas actually get implemented
How to Apply
We review every application and respond within 10 business days. Apply via Workscreen: complete a short, skills-based evaluation (rate quotes, spot errors in paperwork, scenario-based comms) so we can see how you think—beyond your résumé.
Option 2: Job Description For Entry-Level / Willing-to-Train Candidates
Job Title: Shipping Coordinator (Entry Level, Training Provided) — Luma Living Co.
Location: Phoenix, AZ | Type: Full-Time | Salary Range: $40,000–$46,000/year
Schedule: Tue–Sat, 9:00 AM–5:30 PM (to support peak e-commerce volume)
🎥 A quick word from our hiring manager: [Insert Loom/YouTube link]
Who We Are
Luma Living Co. is a fast-growing DTC home goods brand (lighting, storage, small décor). We ship 1,000–1,500 orders/week from our Phoenix fulfillment center to customers nationwide. We care about speed, accuracy, and friendly communication—and we’ll train you to master our systems and keep customers delighted.
What You’ll Do
- Learn to prepare labels and paperwork in ShipStation and our Shopify admin
- Queue and stage orders by carrier (UPS/USPS) and service level (Ground, 2-Day)
- Track packages, investigate missing/damaged shipments, and update customers
- Coordinate with warehouse leads to resolve inventory mismatches and backorders
- Support kitting, returns processing, and daily end-of-day carrier manifesting
What We’re Looking For
- No logistics experience required—we’ll train you
- Comfortable with computers (copy/paste, spreadsheets, email)
- Organized, reliable, and proactive; clear communicator
- Can lift up to 30 lbs and be on your feet when needed
Perks & Benefits
- Medical, dental, vision (company covers 70% of premiums)
- 12 PTO days + 8 paid holidays + your birthday off
- Employee discount on all products (35%)
- Paid training + clear growth path to Shipping Lead or Inventory Coordinator
Why This Role Is a Great Fit
- Start in logistics with real mentorship and a simple, supportive tech stack
- Your work is visible: faster, cleaner shipments = happier customers you’ll hear from
- Room to grow as we add SKUs and expand into 2nd-day and international
How to Apply
Apply via Workscreen to complete a quick, fair skills check (label creation, packing logic, “customer email” writing). We respond to every applicant within 7–10 days and share next steps clearly.
Hiring doesn’t have to be hard.
If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.
Breakdown of Why These Shipping Coordinator Job Posts Work
- 1. The Job Titles Are Clear, Specific & Human
- Instead of just “Shipping Coordinator,” each post is anchored with context:
- “Shipping Coordinator — Cobalt Ridge Manufacturing” (experienced role at a manufacturer).
- “Shipping Coordinator (Entry Level, Training Provided) — Luma Living Co.” (signals openness to beginners).
- “Shipping Coordinator — Cobalt Ridge Manufacturing” (experienced role at a manufacturer).
- This instantly tells candidates who it’s for, what level, and why it matters.
2. Video Element Adds a Personal Touch
- A Loom/YouTube link from the hiring manager humanizes the process.
- Candidates get to see the person behind the post, making the role feel less transactional and more relational.
- Few job posts do this—so it makes the company stand out.
3. The “Who We Are” Sections Tell a Story
- Cobalt Ridge Manufacturing: Highlights their 120,000 sq. ft. operation, 200–400 pallets/week, and their reputation for reliability. That detail makes the role feel real, not generic.
- Luma Living Co.: Frames itself as a fast-growing DTC brand with 1,000–1,500 weekly orders—showing scale while keeping it approachable.
- Both give applicants a sense of mission + environment they’d be stepping into.
4. Responsibilities Go Beyond a Task List
- Instead of dry bullets, responsibilities show impact:
- “Proactively resolve delays and communicate ETAs to customers” (Cobalt Ridge).
- “Your work is visible: faster, cleaner shipments = happier customers” (Luma Living).
- “Proactively resolve delays and communicate ETAs to customers” (Cobalt Ridge).
- This gives meaning to the day-to-day, not just chores.
5. Requirements Are Clear but Flexible
- Cobalt Ridge asks for 2–4 years’ experience plus tools knowledge. Serious applicants know if they’re qualified.
- Luma Living emphasizes willingness to learn and keeps requirements open—expanding the talent pool.
- Both posts balance clarity with inclusivity.
6. Perks & Benefits Are Transparent
- Cobalt Ridge: Health, 401(k), PTO, safety allowance, bonus program.
- Luma Living: Health, PTO, product discounts, training, and career path.
- Salary is listed in both posts—this builds trust and attracts serious applicants.
7. “Why This Role Is a Great Fit” Sells the Opportunity
- Cobalt Ridge emphasizes impact on KPIs (OTIF, freight costs) and growth in carrier management.
- Luma Living emphasizes mentorship, visibility, and growth—perfect for an entry-level candidate.
- Both use plain, motivating language, not corporate jargon.
8. Candidate Experience Is Respected
- Each post promises a response within 7–10 business days—rare in today’s market.
- The Workscreen evaluation is explained clearly, showing candidates what to expect.
- This makes the company feel fair, modern, and respectful.
✅ In short: These posts work because they’re specific, transparent, and human. They don’t just list duties—they sell the role to the kind of candidates who will actually succeed.
Example of Bad Shipping Coordinator Job Description (and Why It Fails)
Job Title: Shipping Coordinator
Company: Global Trade Solutions
Location: Houston, TX
Job Type: Full-Time
Job Summary
Global Trade Solutions is seeking a Shipping Coordinator to handle daily shipping activities. The role involves coordinating with carriers, processing documentation, and ensuring shipments go out on time.
Key Responsibilities
- Coordinate daily shipping activities.
- Communicate with vendors and carriers.
- Prepare paperwork and shipping documentation.
- Ensure on-time deliveries.
Requirements
- Bachelor’s degree preferred.
- 1–2 years of logistics or shipping experience.
- Strong communication skills.
- Ability to work in a fast-paced environment.
How to Apply
Interested candidates should send a résumé and cover letter to hr@globaltradesolutions.com. Only shortlisted candidates will be contacted.
❌ Why This Job Post Fails
- Generic Job Title
- Just says “Shipping Coordinator.” No context on industry, level, or mission. It feels like it could belong to any company.
- Just says “Shipping Coordinator.” No context on industry, level, or mission. It feels like it could belong to any company.
- Bland Introduction
- “Handle daily shipping activities” is too vague and uninspiring. No story, no scale, no reason for the role to matter.
- “Handle daily shipping activities” is too vague and uninspiring. No story, no scale, no reason for the role to matter.
- Responsibilities Are Too Broad
- “Coordinate daily shipping activities” tells the candidate nothing. It’s a checklist with zero real-world context.
- “Coordinate daily shipping activities” tells the candidate nothing. It’s a checklist with zero real-world context.
- Requirements Are Outdated
- A Bachelor’s degree for an entry-to-mid-level logistics role? That’s unnecessary gatekeeping that shrinks your applicant pool.
- A Bachelor’s degree for an entry-to-mid-level logistics role? That’s unnecessary gatekeeping that shrinks your applicant pool.
- No Salary or Benefits Mentioned
- Candidates today expect transparency. Leaving this out signals a lack of competitiveness or trust.
- Candidates today expect transparency. Leaving this out signals a lack of competitiveness or trust.
- No Culture, No Values, No Mission
- Nothing tells the candidate what it’s like to work there or why they should care.
- Nothing tells the candidate what it’s like to work there or why they should care.
- Cold, Impersonal Application Process
- “Only shortlisted candidates will be contacted” is dismissive. It makes applicants feel like just another résumé in a pile.
- “Only shortlisted candidates will be contacted” is dismissive. It makes applicants feel like just another résumé in a pile.
- Zero Personality in the CTA
- A dry “send your résumé to this email” makes it transactional. No warmth, no encouragement.
- A dry “send your résumé to this email” makes it transactional. No warmth, no encouragement.
✅ Takeaway:
This bad example shows why generic templates don’t work. If your job post looks like this, it will only attract desperate applicants—not top talent who have options.
Bonus Tips to Make Your Shipping Coordinator Job Post Stand Out
Most companies stop at responsibilities and requirements. But if you want to attract quality candidates, you need to go a step further. Here are four proven ways to make your job description rise above the noise:
1. Add a Security & Privacy Notice
Building trust starts from the very first interaction. Let applicants know you respect their data:
💡 Example you can copy:
“We value your privacy. We will never ask for payment, bank details, or personal financial information during any part of our hiring process.”
This small detail instantly reassures candidates and makes your brand feel credible.
2. Mention Leave Days or Flex Time
Compensation isn’t just about salary—time off matters too. Show that you care about work-life balance.
💡 Example you can copy:
“Enjoy up to 15 paid days off per year, plus 10 company holidays, so you can recharge and come back stronger.”
Even better? If your company offers flex days, highlight that—it’s a huge draw for candidates.
3. Highlight Training & Growth Opportunities
Candidates don’t just want a job; they want a career path. Make sure your job post shows them how they can grow.
💡 Example you can copy:
“We invest in growth. From day one, you’ll receive training in our shipping systems and mentorship from senior team members. You’ll also have a clear path to grow into a Shipping Lead or Inventory Coordinator role.”
This makes even an entry-level role feel like a long-term opportunity.
4. Add a Loom or YouTube Video
A short, authentic video from the hiring manager or CEO adds a human touch that instantly sets you apart.
💡 Example you can copy:
“Hear directly from our Operations Manager, Sarah, on what it’s like to work in our logistics team: [Insert Loom link].”
Candidates want to see faces, hear voices, and get a feel for the team—this makes your job post personal and memorable.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
✅ Pro Tip: Think of your job description like a landing page for your company. The more transparent, human, and engaging you make it, the more likely you are to convert great candidates into applicants.
A Word of Caution on Using AI for Job Descriptions
It feels like every hiring tool out there now has a one-click AI job description generator. On the surface, that sounds like a time-saver—but here’s the truth: relying on AI blindly can backfire.
❌ Why You Shouldn’t Rely on AI Alone
If you just type “Write me a Shipping Coordinator job description” into an AI tool, you’ll usually get:
- Generic filler text that looks like every other post online.
- No personality, no culture, no story—just buzzwords and bullet points.
- A description that attracts the wrong candidates (people applying to anything) instead of the right ones (people excited about your company and role).
- A first impression that makes your company look bland and interchangeable.
Your job post is often the first real “handshake” a candidate has with your company. If it reads like it came from a template bot, it sends the wrong message.
✅ The Right Way to Use AI
AI is powerful—if you treat it as a writing assistant, not a replacement for your insight.
Here’s how to use it effectively:
- Give it real inputs.
Share:- What your company does
- Why the role matters
- Your team culture and values
- Key responsibilities in plain English
- The perks, benefits, and growth path you actually offer
- What your company does
- Use it to polish, not create from scratch.
Example prompt:
“Help me write a Shipping Coordinator job post for Luma Living Co. We ship 1,500 orders/week nationwide. The role is entry-level, we’ll train, and culture fit matters as much as technical skills. Our culture is collaborative and growth-focused. We offer health insurance, 12 PTO days, product discounts, and a clear growth path. Here are draft notes [paste bullets]. Please turn this into a warm, conversational job description.” - Customize the draft.
Add your video link, hiring process timeline, and company-specific story.
By feeding AI the right raw materials, you get a polished job post that still sounds authentic, human, and specific to your brand.
✅ Bottom line: AI should enhance your job description—not replace your voice.
Build a winning team—without the hiring headache.
WorkScreen helps you hire fast, confidently, and without second-guessing.
Copy-Paste Shipping Coordinator Job Description Templates
We get it—sometimes you just need something fast. Maybe you’ve already gone through this guide and understand what a strong job post looks like, but you also want a solid starting point you can copy, paste, and tailor in minutes.
That’s what this section is for.
✏️ Important Reminder:
Don’t copy this word-for-word and expect magic.
This is a foundation, not a final draft.
Add a Loom video, inject your team culture, and edit the details to reflect your actual company.
In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.
Think of these as starting points, not final drafts.
- Option 1: A more conversational, culture-first job description that highlights personality and team fit.
- Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach.
✅ Option 1: Conversational, Culture-First Job Description
Job Title: Shipping Coordinator — [Your Company Name]
Location: [City, State] | Type: Full-Time | Salary Range: $XX,XXX – $XX,XXX/year
🎥 Meet Your Future Team: [Insert Loom/YouTube link]
About Us
At [Your Company], we don’t just move boxes—we keep promises. Every shipment is a chance to deliver on our reputation for reliability and customer care. That’s why we’re hiring a Shipping Coordinator who’s organized, proactive, and excited about keeping things running smoothly.
What You’ll Do
- Plan and schedule daily shipments with carriers.
- Track deliveries and keep customers updated.
- Prepare shipping labels and paperwork (domestic & international).
- Work with warehouse and customer service to resolve delays.
- Spot process improvements and share your ideas.
What We’re Looking For
- 1+ years in shipping/logistics (or eager to learn if entry-level).
- Strong attention to detail and organization.
- Clear communicator who thrives under deadlines.
- Comfortable with computers and shipping systems.
Perks & Benefits
- Health, dental, and vision insurance.
- Paid time off + holidays.
- Employee discounts.
- Career growth opportunities with training provided.
Why This Role Is a Great Fit
You won’t just print labels—you’ll play a key role in customer happiness and company growth. If you like solving problems, staying organized, and making an impact, this role is for you.
How to Apply
Apply via [Workscreen link] to complete a quick, fair skills evaluation. We review every application and will get back to you within 10 business days.
✅ Option 2: Structured “Job Brief + Responsibilities + Requirements” Format
Job Title: Shipping Coordinator
Location: [City, State] | Type: Full-Time | Salary Range: $XX,XXX – $XX,XXX/year
Job Brief
We are looking for a Shipping Coordinator to manage daily shipments and ensure all orders leave our warehouse accurately and on time. The right candidate is detail-oriented, organized, and motivated to keep our logistics running smoothly.
Responsibilities
- Schedule carriers and manage daily shipping operations.
- Prepare and maintain shipping documentation.
- Track orders and troubleshoot delays.
- Communicate with vendors, carriers, and internal teams.
- Monitor shipping costs and suggest improvements.
Requirements
- High school diploma or equivalent.
- Experience with shipping/logistics preferred (but not required for entry-level).
- Familiarity with shipping systems/software is a plus.
- Strong communication and multitasking skills.
Perks & Benefits
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Paid vacation + company holidays.
- Career growth and training opportunities.
Why This Role Is Worth Your Time
This isn’t just a back-office role—it’s a position where your organization and attention to detail keep our customers happy and our operations moving. You’ll get real responsibility, clear growth paths, and a supportive team environment.
How to Apply
Submit your application through [Workscreen link]. Every applicant will receive a response—we believe in a transparent, respectful process.
Next Step: Let WorkScreen Handle the Heavy Lifting
Writing a strong Shipping Coordinator job description is only half the battle. Once the applications start rolling in, you need a way to quickly spot your best candidates without wasting hours sifting through résumés.
That’s where WorkScreen.io comes in.
With WorkScreen, you can:
- Quickly identify top talent.
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
- Assess real skills, not just résumés.
With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
- Filter out low-effort applicants.
WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
👉 Create your job post on WorkScreen today, share the link with candidates, and let the platform streamline your hiring. You’ll save time, avoid costly mis-hires, and build a stronger team—starting with your next Shipping Coordinator.
Shipping Coordinator Job Description - FAQs
Beyond basic logistics knowledge, the most important skills are organization, attention to detail, and communication. A great Shipping Coordinator keeps multiple shipments and carriers aligned while ensuring paperwork is accurate. Soft skills matter too—things like problem-solving under pressure, customer service, and collaboration with warehouse and operations teams. Candidates who can stay calm when unexpected issues arise (like delays or damaged shipments) are especially valuable.
The average salary for a Shipping Coordinator in the U.S. typically ranges from $40,000 to $55,000 annually. Experienced coordinators in large-scale operations or specialized industries (manufacturing, import/export, pharmaceuticals) can earn between $55,000 and $65,000+. Factors like location, company size, and whether the role involves international shipping or compliance can push salaries higher.
While the terms are often used interchangeably, there’s a subtle difference. A Shipping Coordinator is primarily focused on day-to-day outbound shipments—scheduling carriers, preparing documents, and ensuring on-time deliveries. A Logistics Coordinator usually has a broader scope that can include inbound shipments, supply chain planning, and overall inventory flow.
Certifications aren’t required, but they can help candidates stand out. Examples include Certified Logistics Technician (CLT) or APICS Supply Chain Management certifications. These signal a deeper understanding of industry best practices and may justify higher pay.
