Spa Manager Job Description (Responsibilities, Skills, Duties & Sample Template)

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If you’ve ever Googled “spa manager job description template,” you’ve probably noticed that most results look almost identical. A generic list of bullet points, some copy-paste duties, and a bland “apply here” at the end. The problem? Posts like that don’t actually attract great candidates—they just add noise to the hiring process.

A strong job description should do more than list responsibilities. It should sell the role, highlight your company’s culture, and connect with the type of spa manager who cares about both operations and the guest experience.

👉 If you haven’t yet, check out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/   — it breaks down why generic job posts fail and how to create ones that actually inspire the right people to apply.

In this article, we’ll apply those principles specifically to spa manager job descriptions, so you can skip the filler and write a post that stands out.

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What Does a Spa Manager Actually Do?

A spa manager isn’t just someone who oversees bookings and keeps the shelves stocked with oils and towels. They’re the person who makes sure the spa runs smoothly—balancing guest experience, team performance, and business results.

On a typical day, a spa manager might:

  • Greet guests and ensure they feel welcomed and cared for

  • Manage therapists, receptionists, and support staff

  • Oversee scheduling and ensure treatments run on time

  • Handle inventory, vendors, and spa product orders

  • Keep an eye on revenue targets and customer satisfaction

  • Step in to solve problems before they affect the guest experience

In other words, a great spa manager is equal parts operations leader, people manager, and customer experience champion. It’s not just about running the spa—it’s about making sure every guest leaves feeling better than when they arrived, while the business stays healthy and profitable.

Two Great Spa Manager Job Description Templates

We’ll provide two tailored job description options:

1.✅ Option 1: For employers looking to hire an experienced candidates with prior experience.

2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential.

✅ Option 1: Job Description For Experienced Spa Manager

Job Title: Spa Manager — Willow & Sage Spa (Denver, CO)
 Compensation: $62,000–$78,000 base + quarterly performance bonus | Full-Time | On-Site

A quick word from our Spa Director (60s video): [Watch introduction – Loom/YouTube link]

Who We Are
 Willow & Sage is a boutique day spa in Denver with 10 treatment rooms, a cozy tea lounge, and a retail apothecary. We offer results-driven facials, therapeutic massage, and body rituals crafted around recovery and relaxation. Our team of 30+ practitioners and front-of-house staff prides itself on warm hospitality, consistent standards, and memorable guest experiences.

Company Culture
 We’re hospitality-first and team-led. Managers coach, don’t micromanage. We practice daily huddles, share metrics transparently, and celebrate wins big and small. Feedback is kind and direct, professionalism is non-negotiable, and “no drama” is part of how we protect the guest experience.

What You’ll Do

  • Own daily operations: bookings, turn times, room readiness, and guest flow

  • Lead and mentor a team of therapists, estheticians, and reception staff

  • Maintain service standards and resolve guest concerns with grace

  • Manage inventory, vendors, and backbar/retail controls

  • Track weekly KPIs (rev/hour, utilization, retail per guest) and drive promos

  • Ensure compliance with state/city health, safety, and sanitation rules

What We’re Looking For

  • 3+ years’ leadership in spa/wellness/hospitality

  • Calm, guest-forward communicator who can coach a diverse team

  • Confident with scheduling/POS software and basic P&L levers

  • Organized operator who balances service quality with business targets

Perks & Benefits

  • Medical, dental, and vision coverage

  • 401(k) with company match after 6 months

  • 15 days PTO + 7 paid holidays

  • Two complimentary services per month + retail discounts

  • Education stipend for CEUs and advanced trainings

  • Commuter + uniform allowance

Why This Role Is a Great Fit
 You’ll have true ownership of a high-performing spa with leadership that backs you. If you love developing people, improving systems, and turning guests into loyal regulars, you’ll thrive here.

How We Hire
 We review every application, reply within 7–10 days, and invite select candidates to a live interview. Finalists complete a brief working session (paid) focused on scheduling and service standards.

How to Apply
 Please apply via WorkScreen so we can fairly evaluate your skills: insert link here
 You’ll complete a short skills-based evaluation. We’ll keep you updated at every step.

✅ Option 2: Job Description For Entry Level Spa Manager (We’ll Train)

Job Title: Spa Manager (Training Provided) — Sunset Springs Spa (Tampa, FL)
 Compensation: $48,000–$58,000 base + performance bonus | Full-Time | On-Site

A quick word from our Owner (60s video): [Watch introduction – Loom/YouTube link]

Who We Are
 Sunset Springs is a community-loved spa in Tampa offering massage, facials, and body treatments with a down-to-earth, coastal vibe. We’re a 7-room operation with a tight-knit team that believes wellness should feel welcoming, not intimidating. We’re growing—and we’re ready to develop our next great manager.

Company Culture
 Kindness, reliability, and ownership. We teach, we support, and we measure what matters. You’ll get hands-on mentorship, weekly coaching, and clear goals. We embrace checklists (the good kind), simple systems, and a calm pace that keeps service quality high.

What You’ll Do

  • Learn spa operations: guest greeting, scheduling, and service flow

  • Support and motivate the team to deliver consistently great service

  • Help manage stock, backbar, and vendor coordination

  • Assist with revenue tracking and simple promotions

  • Grow into leading huddles, handling guest escalations, and owning KPIs

What We’re Looking For

  • Strong people skills and a guest-first mindset

  • Organized, detail-oriented, and calm under pressure

  • Experience in customer service/hospitality is a plus (not required)

  • Hungry to learn—comfortable with feedback, training, and growth

Perks & Benefits

  • Health, dental, and vision options

  • 12 days PTO + 6 paid holidays

  • Monthly service credits + family & friends discounts

  • Paid training and mentorship program (first 90 days)

  • Quarterly growth reviews with pay progression opportunities

Why This Role Is a Great Fit
 If you’re a natural organizer who loves helping people feel cared for—and you want a real path into leadership—this is it. We’ll train you on the systems; you bring the heart and the follow-through.

How We Hire
 Simple, respectful, and transparent. We reply to every applicant within 10 days. Shortlisted candidates complete a remote interview and a brief paid trial shift to see if it’s a mutual fit.

How to Apply
 Apply through WorkScreen so we can see your strengths beyond a résumé: insert link here
 You’ll complete a short skills-based evaluation. We’ll keep you informed throughout.

Smart Hiring Starts Here

WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results

Breakdown of Why These Spa Manager Job Descriptions Work

  1. The Job Titles Are Clear and Specific
    Instead of a bland “Spa Manager,” the posts specify details like location and style of spa. For example, “Spa Manager — Willow & Sage Spa (Denver, CO)” tells candidates immediately where the job is, who it’s with, and what kind of spa it is. This eliminates guesswork and instantly increases relevance.
    1. The Video Adds a Personal Touch
      Including a short video from the Spa Director or Owner humanizes the hiring process. Candidates get a real sense of who they’ll be working with and what the spa feels like. This is rare in job posts—and it sets you apart.
    2. Warm Introductions With Context
      Both job posts start by painting a picture of the spa—its history, vibe, and services—so candidates understand the environment they’d be stepping into. This makes the role feel more meaningful than just a list of tasks.
    3. Company Culture Is Made Explicit
      Rather than vague claims like “We value teamwork,” each post describes culture in action—daily huddles, feedback styles, “no drama” policies, mentorship, and clear goals. This helps candidates quickly self-select if they’re the right fit.
    4. Responsibilities Are Impact-Driven, Not Just Tasks
      Duties aren’t framed as “manage inventory” or “oversee scheduling” in isolation. They’re explained in terms of impact—“keep guest flow smooth,” “turn guests into loyal regulars,” “grow into leading huddles.” This connects tasks with purpose.
    5. Qualifications Are Balanced

       

      • The experienced version sets clear expectations (3+ years of spa or hospitality leadership).
      • The trainable version keeps the bar approachable, emphasizing attitude and growth potential over credentials.
        This flexibility lets you target different kinds of talent pools.
    6. Perks & Benefits Are Transparent
      Each post lists benefits clearly—health insurance, PTO, staff discounts, training stipends. Candidates appreciate knowing this upfront, and transparency builds trust.
    7. “Why This Role Is a Great Fit” Speaks to Motivation
      These sections make the role appealing by tying it back to what spa managers want: ownership, mentorship, stability, growth, and a supportive culture. It’s not just about what the spa needs—it’s about what the candidate gains.
    8. Respectful Hiring Process
      Both posts reassure candidates that applications will be reviewed and they’ll get a timely response. The entry-level version even includes a paid trial shift—showing respect for applicants’ time and effort. That kind of clarity reduces candidate anxiety and builds goodwill.
    9. WorkScreen Application Process
      Instead of a cold “send CV to email,” both posts encourage applications through WorkScreen, emphasizing fairness, skills-based evaluation, and transparency. This sends a signal: we take candidates seriously and value ability over résumés.

       

Bad Spa Manager Job Description Example (And Why It Fails)

Job Title: Spa Manager
 Location: Tampa, FL
 Company: Confidential
 Job Type: Full-Time

Job Summary
 We are seeking a spa manager to oversee day-to-day operations. The spa manager will ensure staff productivity, maintain service quality, and manage scheduling.

Responsibilities

  • Supervise spa staff and delegate duties

  • Manage inventory and supply ordering

  • Create staff schedules

  • Ensure compliance with policies and procedures

Requirements

  • Bachelor’s degree in business or related field preferred

  • 2–3 years of management experience

  • Strong organizational and problem-solving skills

  • Excellent communication skills

How to Apply
 Send your résumé and cover letter to hr@confidentialspa.com. Only shortlisted candidates will be contacted.

❌ Why This Spa Manager Job Description Fails

  1. Generic Job Title
    Just “Spa Manager” with no company name, no culture, and no sense of identity. It could be for any spa anywhere—and that signals low effort.

  2. Cold, Uninspiring Introduction
    The “Job Summary” reads like boilerplate text. There’s no story, no context about the spa, no reason why this role matters. It doesn’t connect emotionally.

  3. Responsibilities Are Too Broad
    Phrases like “supervise staff” or “ensure compliance” are vague. They don’t paint a picture of the daily work or the impact the manager will have.

  4. Qualifications Exclude Without Encouraging
    Asking for a bachelor’s degree (unnecessary in most spa environments) narrows the candidate pool. There’s no flexibility or openness to trainable talent.

  5. No Mention of Salary or Perks
    Leaving out pay and benefits creates distrust. Candidates today expect transparency. Without it, they’ll scroll past.

  6. No Company Culture
    There’s nothing about how the team works, what values drive the spa, or what it feels like to be part of it. Candidates want to imagine themselves in the environment—and this gives them nothing.

  7. Dismissive Hiring Process
    “Only shortlisted candidates will be contacted” feels cold and impersonal. It makes candidates feel like they’re submitting into a black hole, which discourages strong applicants.

  8. Zero Personality in the CTA
    Ending with “Send your résumé” is purely transactional. There’s no warmth, no encouragement, and no respect for the applicant’s effort.

👉 Takeaway: This is exactly the kind of cookie-cutter post that repels strong candidates. It doesn’t sell the role, doesn’t reflect the company’s brand, and ultimately fails to attract the kind of spa manager who can actually elevate the business.

Bonus Tips to Make Your Spa Manager Job Post Stand Out

Even with a strong structure, there are small but powerful details you can add to instantly elevate your job post. Here are a few:

1. Add a Security & Privacy Notice

Show candidates that you take their safety seriously. A simple note like:

“We will never ask for payment, bank details, or personal financial information at any stage of our hiring process. Your application data is private and secure.”
 This builds trust and reassures candidates that they’re applying to a professional, ethical company.

2. Mention Leave Days or Flex Time

Today’s candidates value work-life balance as much as pay. If you offer PTO, flex scheduling, or wellness days, highlight them:

“Enjoy up to 15 days of paid time off per year, plus two ‘self-care’ days that can be used for wellness or rest.”

3. Showcase Training & Growth Opportunities

Talented managers want to know they won’t stagnate. Even in smaller spas, you can emphasize skill-building:

“We invest in our leaders. You’ll have access to quarterly leadership training, spa management workshops, and mentorship opportunities to help you grow.”

4. Include a Loom or YouTube Video

A quick video from the spa owner or director can transform your job post from static words to a personal invitation. Candidates get to see who they’ll be working for, hear the tone, and feel the culture. That human connection matters.

Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4

5. Highlight Employee Testimonials or Reviews

Don’t just tell—show. Add a short quote from a current team member, or link to your Glassdoor/Indeed reviews:

“Working at Willow & Sage Spa has been the most supportive environment I’ve experienced in my career. We’re treated like professionals, and our work truly matters.” – Emma, Lead Esthetician

6. Spell Out Candidate Experience

Candidates dread the “black hole” of job applications. Set yourself apart by telling them what to expect:

“We reply to every application. If you’re shortlisted, you’ll hear from us within 7–10 days. Every candidate deserves a clear and respectful process.”

👉 These little details don’t take long to add, but they transform your post from average to standout. They also signal that you value people—not just positions.

Should You Use AI to Write Your Spa Manager Job Description?

AI tools are everywhere, and many job boards or ATS platforms now offer one-click job description generators. But here’s the truth: if you use AI without input, you’ll end up with the same bland, copy-paste job posts that repel top talent.

❌ Why You Shouldn’t Rely on AI Alone

  • Generic Output: Without context, AI produces lifeless bullet points and cookie-cutter text.

  • Wrong Candidates: It attracts low-effort applicants who are mass-applying, not the quality spa managers you want.

  • Damages Your Brand: Your job post is often the first impression a candidate has of your spa. A generic, robotic description sends the wrong signal about your culture.

✅ The Smarter Way to Use AI

AI can be a great assistant—if you give it the right ingredients. Think of it as your writing partner, not your replacement.

Here’s how:

  1. Provide Raw Input: Give AI details about your spa (services, values, team culture, growth opportunities, salary range).

  2. Set the Tone: Tell it you want a warm, human, culture-first tone—not stiff corporate language.

  3. Paste Your Notes: Share bullet points you’ve already drafted (duties, perks, process) so AI has real material to refine.

  4. Ask It to Polish, Not Create: Prompt it like this:

“Help me write a job description for Spa Manager at Willow & Sage Spa in Denver. We’re a boutique day spa with 10 treatment rooms, a tea lounge, and a 30-person team. Our culture is hospitality-first, no-drama, and team-led. Responsibilities include staff leadership, scheduling, inventory management, and guest experience. Compensation: $62–$78K + health benefits + PTO. Here are a few notes I’ve written to get you started: [paste your notes]. Please write in a warm, conversational tone that reflects care, transparency, and professionalism.”

This way, AI gives you a polished, structured draft—but one that’s grounded in your spa’s actual story.

👉 Bottom line: Don’t let AI turn your hiring process into white noise. Use it as a tool to shape and refine your message—but keep the heart, culture, and specifics human. That’s what top candidates respond to.

Don’t let bad hires slow you down.

WorkScreen helps you identify the right people—fast, easy, and stress-free.

Copy-Paste Spa Manager Job Description Templates

We get it—sometimes you just need something fast. Maybe you’ve already read the guide and understand what makes a job post great, but you also want a solid starting point. That’s what these are:

✏️ Important Reminder:
 Don’t copy this word-for-word and expect magic.
 This is a foundation, not a final draft.
 Add a Loom video, inject your team culture, and edit the details to reflect your actual company.

In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.

Think of these as starting points, not final drafts.

  • Option 1: A more conversational, culture-first job description that highlights personality and team fit.
  • Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach.

✅ Option 1: Conversational, Culture-First Style

Job Title: Spa Manager — Lead Guest Experience at [Company Name]
 💼 Location: [On-Site/Hybrid/Remote] (HQ: [City, State])
 🕒 Type: [Full-Time/Part-Time]
 💰 Salary Range: [$X,000 – $Y,000]/year + [bonus/commission]

🎥 A quick word from our [Owner/Spa Director] (60s): [Watch intro — Loom/YouTube]

Who We Are
 [Company Name] is a boutique day spa in [City, State] with [#] treatment rooms, a calm lounge experience, and a curated retail area. We’re known for [e.g., results-driven facials, therapeutic massage, body rituals] and a guest-first approach that keeps people coming back.

Company Culture
 We’re a no-drama, team-first environment. Managers coach (not micromanage), feedback is kind and direct, and we celebrate wins together. We value professionalism, hospitality, and consistency—because great guest care starts with how we care for each other.

What You’ll Do

  • Lead daily operations: bookings, guest flow, room readiness

  • Coach therapists/estheticians/front desk to consistent standards

  • Oversee inventory/backbar and vendor relationships

  • Track KPIs (utilization, retail per guest, rev/hour) and run promos

  • Resolve guest concerns with calm, professional care

  • Ensure compliance with health, safety, and sanitation standards

What We’re Looking For

  • [3+ years] leadership in spa/wellness/hospitality (or similar)

  • A guest-first communicator who develops people and systems

  • Comfortable with [your scheduling/POS software] and basic P&L levers

  • Organized operator who balances service quality and business goals

Perks & Benefits

  • Health, dental, vision coverage

  • [#] PTO days + [#] paid holidays

  • Monthly service credits + staff retail discounts

  • [Education/CEU stipend] and paid training

  • [401(k) with match / commuter / uniform allowance]

Why This Role Is a Great Fit
 You’ll have real ownership and leadership support. If you love developing people, fine-tuning systems, and turning guests into loyal regulars, you’ll thrive here.

How We Hire
 We review every application and respond within [7–10] days. Finalists complete a brief [paid] working session focused on scheduling and service standards.

How to Apply
 Apply via WorkScreen so we can fairly evaluate your skills: insert link here
 You’ll complete a short skills-based evaluation, and we’ll keep you updated at every step.

✅ Option 2: Structured “Job Brief + Responsibilities + Requirements” Format

Job Title: Spa Manager — Grow Into Leadership at [Company Name]
 💼 Location: [On-Site/Hybrid/Remote] (HQ: [City, State])
 🕒 Type: [Full-Time/Part-Time]
 💰 Salary Range: [$X,000 – $Y,000]/year + [bonus/commission]

Job Brief
 [Company Name] is hiring a Spa Manager to oversee daily operations, support a growing team, and ensure every guest receives consistently exceptional service. This role is ideal for someone with strong people skills and organization; we’re open to training motivated candidates ready to step into management.

Responsibilities

  • Supervise staff and manage day-to-day spa operations

  • Handle scheduling, bookings, and guest flow

  • Maintain inventory/backbar and vendor coordination

  • Monitor utilization, retail per guest, service quality, and revenue

  • Implement policies; ensure health, safety, and sanitation compliance

  • Resolve guest concerns quickly and professionally

Requirements

  • Strong communication and leadership abilities

  • [Hospitality/customer service experience preferred]

  • Organized, detail-oriented, calm under pressure

  • Willingness to learn spa operations and grow into leadership

  • Comfortable with [your scheduling/POS software] (training provided)

Perks & Benefits

  • Health, dental, and vision options

  • [#] PTO days + [#] paid holidays

  • Monthly service credits + [family/friends] discounts

  • Paid training & mentorship program (first 90 days)

  • Quarterly growth reviews with [pay progression] opportunities

How to Apply
 Please apply via WorkScreen: insert link here
 Every application is reviewed, and shortlisted candidates are contacted within [7–10] days.

Let WorkScreen.io Handle the Next Step of Hiring

Writing a strong job description is only the first part of hiring right. The harder part? Sorting through endless applications and figuring out who’s actually worth interviewing.

That’s where WorkScreen.io comes in.

With WorkScreen, you can:

  • Quickly spot your most promising candidates

WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.

  • Easily run one-click skill tests

With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.

  • Filter out low-effort applicants

WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.

👉 The result: smarter, faster, more confident hiring decisions—without wasting time or money on the wrong people.

Spa Manager job description

So once your draws in applicants, let WorkScreen streamline the next phase for you. Write the post, share the link, and we’ll take care of the rest.

Sign up for WorkScreen.io today →

Frequently Asked Questions - Spa Manager Job Descriptions

Look for a balance of operational leadership, people management, and guest experience skills. Core skills include:

  • Strong communication and emotional intelligence
  • Team leadership and staff coaching
  • Organizational ability (scheduling, inventory, KPIs)
  • Problem-solving and conflict resolution
  • Customer service mindset
  • Basic financial awareness (tracking revenue and costs)

A great Spa Manager is equal parts leader, organizer, and host.

Salaries vary depending on location, spa size, and level of experience. On average:

  • Small or entry-level spas: $40,000 – $55,000/year
  • Mid-sized spas (urban/suburban): $55,000 – $70,000/year
  • High-end or resort spas: $70,000 – $90,000+/year

Performance bonuses, service credits, and perks like wellness benefits are often part of the package.

  • Not always. While some employers prefer a degree or diploma in hospitality or business management, many Spa Managers grow into the role through experience in customer service, wellness, or spa operations. Certifications in spa management or leadership training can also strengthen a candidate’s profile.

A Spa Manager typically handles daily operations, scheduling, team leadership, and guest satisfaction.
 A Spa Director works at a higher level—overseeing multiple spa locations, focusing on business strategy, revenue growth, and long-term planning.

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Author’s Details

Mike K.

Mike is an expert in hiring with a passion for building high-performing teams that deliver results. He specializes in streamlining recruitment processes, making it easy for businesses to identify and secure top talent. Dedicated to innovation and efficiency, Mike leverages his expertise to empower organizations to hire with confidence and drive sustainable growth.

Hire Easy. Hire Right. Hire Fast.

Stop wasting time on unqualified candidates. WorkScreen.io streamlines your hiring process, helping you identify top talent quickly and confidently. With automated evaluations , applicant rankings and 1-click skill tests, you’ll save time, avoid bad hires, and build a team that delivers results.

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