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If you’ve ever searched “Travel Agent job description,” you’ve probably seen the same thing over and over.
Bullet points. Buzzwords. Bored, recycled copy that could’ve been written by a robot.
Here’s the problem: none of that actually helps you hire a great Travel Agent.
It doesn’t attract passionate professionals. It doesn’t reflect your company’s personality. And it certainly doesn’t make your job post stand out from the hundreds of others out there.
The truth is, job posts shouldn’t just list tasks—they should sell the opportunity and show candidates why the role matters.
That’s why we wrote this guide.
Not just to give you a template—but to help you understand how to write a Travel Agent job description that actually works. One that speaks to the right kind of applicants, reflects your brand, and helps you attract someone who will thrive in the role.
Before we dive in, we highly recommend checking out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/ — especially if you’re tired of job ads that don’t convert.
Now, let’s break down what the Travel Agent role really involves—because it’s so much more than just booking flights.
Don’t let bad hires slow you down.
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What A Travel Agent Actually Does - Their Roles
Here’s a conversational, clear breakdown of what a Travel Agent does — beyond just tasks:
What does a Travel Agent actually do?
A Travel Agent helps people plan trips—from weekend getaways to international adventures.
But this role is about more than just booking flights and hotels. Great travel agents are part researcher, part problem-solver, and part customer concierge. They listen to what the traveler wants, tailor the trip to their budget and preferences, and make the whole experience seamless from start to finish.
They handle everything from comparing destinations to finding the best travel deals, managing last-minute changes, dealing with vendors, and sometimes rescuing a vacation gone wrong.
The best Travel Agents don’t just sell travel—they sell peace of mind.
That’s why skills like empathy, clear communication, and a love for details are just as important as knowing the best time to book a flight to Rome.
Two Great Travel Agent Job Description Templates
We’ll provide two tailored job description options:
1.✅ Option 1: For employers looking to hire an experienced candidates with prior experience.
2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential.
✅ Job Description Template 1: For Experienced Travel Agents
📌 Job Title: Travel Agent for Atlas & Ember – A Boutique Adventure Firm
💼 Job Type: Full-Time | Remote or Hybrid (Austin, TX)
💰 Salary: $50,000–$65,000/year (based on experience)
🌍 Location: Preferably US-based with ability to work CST hours
🎥 Meet Your Hiring Manager
Want to get a feel for who you’ll be working with? Watch this short 2-minute video from your future manager, Natalie, as she shares what this role is all about:
👉 [Insert Loom or YouTube link here]
✈️ Who We Are
Atlas & Ember is a boutique travel consultancy specializing in immersive, custom-built adventures for modern travelers. From backroad bike tours through Portugal to family-friendly safaris in Kenya, we’ve helped over 10,000 clients experience the world their way. We believe travel should never be one-size-fits-all. That’s why we’re passionate about designing meaningful, personalized journeys for people who want more than just a vacation—they want stories.
🤝 Our Company Culture
We’re a team of curious explorers, planners, and lifelong learners. At Atlas & Ember, we care deeply about attention to detail, clear communication, and delivering experiences that wow our clients. We work remotely across the U.S. and meet up twice a year for offsite retreats. We value ownership, kindness, and doing the right thing—even when no one’s watching.
🧭 What You’ll Be Doing
- Craft personalized travel itineraries based on client goals, budgets, and styles
- Handle bookings across flights, lodging, ground transport, and excursions
- Liaise with travel vendors, operators, and on-the-ground partners
- Offer proactive support before, during, and after travel
- Keep CRM and booking platforms updated
- Stay on top of travel advisories, policy changes, and international requirements
💡 What We’re Looking For
- 2+ years experience at a travel agency, DMC, or tour company
- Deep knowledge of global destinations and logistics
- Strong client service skills (verbal and written)
- Experience using Sabre, Amadeus, or similar booking systems
- Able to work independently, stay organized, and juggle multiple bookings with grace
🎁 Perks & Benefits
- Remote flexibility (work from home or our Austin coworking hub)
- 20 PTO days annually + paid sick leave
- Annual travel credit ($1,200/year) for personal travel
- Health, dental & vision insurance
- 401(k) with employer match after 6 months
- Paid parental leave
🌟 Why This Role Is a Great Fit
If you love crafting trips that feel personal and unforgettable—and want to do it with a team that’s just as passionate—you’ll thrive here. You won’t be micromanaged. You’ll have space to take ownership of client experiences, contribute ideas, and even shape new trip offerings. We invest in people, not just outcomes. We promote internally, reward consistency, and support your growth every step of the way.
📥 How to Apply
We use WorkScreen to keep our process fair, fast, and focused on your real strengths—not just your resume.
👉 [Click here to complete your short evaluation](Insert WorkScreen link)
Once you’re done, we’ll review your responses and get back to you with next steps.
✅ Job Description Template 2: Entry-Level / Willing-to-Train
📌 Job Title: Junior Travel Coordinator at Atlas & Ember (We Train You!)
💼 Job Type: Full-Time | Remote | $38,000–$45,000/year
🌍 Location: Anywhere in the U.S.
🎥 Watch Before You Apply
Get to know Atlas & Ember in under 2 minutes. Here’s a short video from our founder, Dan, explaining what we look for in someone starting their travel career with us:
👉 [Insert Loom or YouTube link here]
🌍 About Atlas & Ember
We’re a travel company for curious people. Since 2017, Atlas & Ember has crafted more than 10,000 custom trips for families, solo travelers, couples, and groups—each one tailored to what our clients care about most. We don’t do cookie-cutter. We listen, we plan with purpose, and we help people see the world on their own terms.
🤝 Our Company Culture
We’re a small, mission-driven team that believes in kindness, ownership, and growing together. Everyone here started somewhere—some of our best planners had never worked in travel before joining us. We care about training, clear communication, and showing up for each other. No drama. No egos. Just people who genuinely want to do good work and help others enjoy life-changing experiences.
🧳 What You’ll Do (With Support & Training)
- Research destinations and compile options for clients
- Assist in booking hotels, flights, and ground transportation
- Learn to create beautiful travel itineraries from scratch
- Help manage client communication (email + phone)
- Shadow senior agents on complex trips
- Stay up to date on safety policies, travel rules, and logistics
💡 You Might Be a Good Fit If You…
- Are organized, resourceful, and love planning things
- Enjoy helping people and solving problems
- Are eager to learn something new and stick with it
- Have strong writing and communication skills
- Are comfortable using tools like Google Docs, Notion, or Excel
- Don’t have experience yet—but have passion and potential
🎁 Perks & Benefits
- Fully remote role with flexible schedule
- Structured training program and weekly 1:1 mentorship
- 15 PTO days + 5 flex holidays + sick leave
- Annual retreat with the team (paid trip)
- Travel discounts and $600/year travel credit
- Laptop and tech setup provided on Day 1
🌟 Why This Role Is a Great Fit
This isn’t just a job—it’s your entry point into a real career in travel. You’ll learn by doing, be coached by experienced planners, and get exposure to all aspects of the business. If you’re hungry to learn and love the idea of helping people see the world, this is where you start. You’ll be supported, challenged, and rewarded for your effort.
📥 How to Apply
No cover letters. No keyword-stuffed resumes.
Just click the link below to complete your WorkScreen evaluation—we’ll assess your potential, not just your past:
👉 [Insert WorkScreen link]
Build a winning team—without the hiring headache.
WorkScreen helps you hire fast, confidently, and without second-guessing.
Breakdown of Why These Travel Agent Job Posts Work
Let’s analyze exactly why both of the job descriptions above are effective—and how they help attract quality candidates.
✅ 1. The Job Titles Are Clear, Specific, and Purpose-Driven
Instead of a vague “Travel Agent” or “Travel Coordinator,” both titles specify:
- Who the role is for (“Junior” vs. “Experienced”)
- What company it’s with (“Atlas & Ember”)
- A hook that adds personality (“We Train You!”, “Boutique Adventure Firm”)
This boosts relevance, attracts the right candidates, and makes your post easier to find online.
✅ 2. Each Post Starts With a Warm, Human Touch
They open with a personal video from the hiring manager or founder.
This helps:
- Build trust quickly
- Showcase company personality
- Make the experience more memorable
Candidates are more likely to apply when they feel like there’s a real person behind the job post—not just HR text.
✅ 3. The “About Us” Section Tells a Story
Rather than a dry company blurb, it explains what the company does and why it matters.
You learn:
- Who Atlas & Ember serves
- What makes them different
- How long they’ve been around
This turns the company into something people want to join, not just work for.
✅ 4. There’s a Clear Description of Company Culture
Instead of saying “we value teamwork,” it shows it.
Each post explains:
- How the team collaborates
- What kind of people thrive here
- The vibe of day-to-day life
That helps applicants decide if the role is a good cultural fit—not just a match on paper.
✅ 5. Responsibilities Are Described in Context
Rather than a flat list of duties, the responsibilities are tied to impact.
Example: “Help people turn their dream itineraries into real-life experiences” is more engaging than “Coordinate travel.”
This helps candidates visualize the role and get excited about it.
✅ 6. The Perks and Benefits Are Transparent
Both posts clearly list benefits—health insurance, PTO, annual retreats, travel credits—without making the candidate guess.
This builds trust and filters in serious applicants who align with your offering.
✅ 7. The Hiring Process Respects the Candidate
WorkScreen is introduced as a fair, time-saving tool.
There’s no vague “we’ll contact shortlisted candidates only.”
Instead, you show:
- The process is structured
- Everyone gets a fair chance
- You care about the experience, not just the outcome
That goes a long way in attracting thoughtful, mission-driven candidates.
✅ 8. Tone Matters—And This Tone Connects
These posts use language that’s:
- Warm, but professional
- Clear, but not robotic
- Encouraging, not exclusionary
This makes the posts feel personal, trustworthy, and exciting—exactly the kind of tone that attracts top talent.
Example of a Bad Travel Agent Job Description (And Why It Fails)
Sometimes the best way to learn what works… is to see what doesn’t.
Here’s an example of a generic Travel Agent job post that you’ll find all over the internet — and a breakdown of what makes it ineffective.
❌ Bad Job Description Example: Travel Agent
Job Title: Travel Agent
Company: Global Tours International
Location: Remote
Job Type: Full-Time
Salary: Competitive
Job Summary:
We are hiring a Travel Agent to assist with booking and coordinating domestic and international travel. The ideal candidate will be organized and have strong attention to detail.
Responsibilities:
- Book travel arrangements for clients
- Maintain travel records
- Respond to customer inquiries via email and phone
- Provide quotes and assist with invoicing
Requirements:
- Bachelor’s degree preferred
- 2 years of experience in a travel-related field
- Knowledge of travel booking systems
- Strong communication skills
How to Apply:
Send your resume and cover letter to careers@globaltoursintl.com. Only shortlisted candidates will be contacted.
🔎 Why This Job Description Falls Flat
1. The Job Title Is Generic
Just “Travel Agent” gives no hint about the company, type of travel, or specialization. It doesn’t stand out or spark interest.
2. The Intro Is Cold and Forgettable
“Assist with booking and coordinating travel” says what to do, but not why it matters. There’s no mission, no personality, no hook. Candidates feel like a number before they even apply.
3. There’s No Company Culture or Personality
You don’t learn who Global Tours International is, how they work, or why someone should want to work there. It could be any company. That’s a problem.
4. No Mention of Perks or Benefits
Saying “competitive salary” without listing a range or any actual benefits leaves candidates feeling unsure and skeptical. Top applicants won’t apply if they feel like details are being hidden.
5. Responsibilities Are Bare Minimum
The duties listed are vague and transactional. There’s no real insight into what the job looks like day-to-day or what kind of problems the role solves.
6. The Application Process Feels Dismissive
“Only shortlisted candidates will be contacted” sends the message: we don’t value your time. That alone can scare off qualified applicants who’ve had bad hiring experiences in the past.
7. There’s Zero Emotional Appeal
This reads like it was pulled from a dusty HR manual. No warmth. No motivation. No sense of purpose. And that means no connection.
Bottom line: This job post is a checklist, not a conversation. And that’s exactly why it wouldn’t attract top-tier candidates.
Bonus Tips to Make Your Travel Agent Job Description Stand Out
If you want your job post to rise above the noise and attract the right kind of candidates, these advanced tips will help you do exactly that.
These are small additions—but they make a big difference.
✅ Tip 1: Add a Security & Privacy Notice
Applicants are increasingly wary of scams and shady hiring practices. A simple sentence in your post can build trust and make candidates feel safer applying.
Example:
🔒 “We take your privacy seriously. We’ll never ask for payment, personal financial information, or sensitive data during any part of our hiring process.”
This reassures candidates that you’re a legitimate employer—and earns their trust from the first impression.
✅ Tip 2: Mention Time Off or Flex Days
Most job posts talk about the job—but not the rest that supports it. If you offer leave days, PTO, or flexible time off, say so. It signals that you value work-life balance.
Example:
🌴 “Enjoy up to 24 flex days off per year so you can recharge, travel, or simply take a break when needed.”
Even small perks like this can make a big difference in how your company is perceived.
✅ Tip 3: Highlight Training and Growth Opportunities
This is especially important if you’re open to entry-level candidates. Talented people want to grow—not just work.
Example:
📚 “You’ll receive 1-on-1 mentorship, weekly check-ins, and structured training designed to help you level up fast. We don’t just hire—you grow with us.”
This shows long-term value in the role, which helps reduce churn and attracts people who want to stick around.
✅ Tip 4: Add a Video From the Hiring Manager or CEO
You already saw this in the templates—and it works. A short Loom or YouTube video:
- Humanizes your brand
- Gives applicants a feel for the team
- Increases conversions by 30%+ in many cases
It doesn’t need to be polished. In fact, a casual and authentic tone often performs better.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
✅ Tip 5: Clarify Your Communication Promise
Set expectations. Most companies say nothing about what happens after someone applies. That leads to frustration and ghosting.
Example:
💬 “We respond to every application, even if it’s a no. If you’re shortlisted, we’ll invite you for an interview within 7 days. And we’ll always keep you updated.”
This signals professionalism, reduces candidate anxiety, and helps your brand stand out as respectful and organized.
Should You Use AI to Write Job Descriptions?
(And how to use it the right way)
Lately, it feels like every job board, ATS, and HR platform has an “AI job description generator.”
Click a button, and boom—instant job post.
But here’s the truth:
AI-generated job descriptions can save time… but they can also hurt your chances of attracting great candidates if you use them wrong.
❌ The Wrong Way to Use AI
Letting AI create your job description from scratch with no context or direction leads to:
- Generic, lifeless copy that blends in with every other post online
- Mismatch between your brand and tone (you’re casual, but the AI is corporate)
- Confusing or irrelevant content that sounds robotic or inconsistent
- Low-quality applicants who skim hundreds of job posts and apply to anything
Basically, AI without guidance gives you the kind of job posts you’re trying to avoid.
✅ The Right Way to Use AI
Think of AI as your writing assistant—not your recruiter. It’s great at refining, restructuring, or polishing—but not creating your job post out of thin air.
Here’s how to do it right:
✏️ Give AI the Raw Ingredients First
When prompting an AI tool (like ChatGPT), start with a detailed message like:
“Help me write a job description for a Travel Agent role at Atlas & Ember. We’re a boutique travel consultancy that designs custom trips for curious travelers. Our tone is warm and conversational. This role is remote and full-time. We offer 20 days PTO, health benefits, and a $1,200 travel credit. Here’s a rough draft I’ve started with: [insert notes]. Can you help polish and structure this into something more compelling?”
You can also say:
“Model it after this job post I like: [insert good example]—but keep our company’s personality and values in mind.”
That way, the AI enhances your message instead of replacing it.
🧠 Bonus Tip: Let AI Rephrase , Not Replace
Instead of “write it for me,” try:
- “Can you rewrite this section to be more engaging?”
- “Make this bullet list more conversational.”
- “Help me simplify this intro in a friendlier tone.”
These prompts keep you in control—and result in better, more human job posts.
Bottom Line: AI won’t attract better applicants for you. But if you bring the heart and context, it can absolutely help you write faster, clearer, and smarter.
Smart Hiring Starts Here
WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results
Copy-Paste Job Description Templates for Quick Use
We know that sometimes, you just need something solid—fast.
Maybe you’ve read the guide and understand what makes a great job post. But you also want a professional, ready-to-use template you can copy, paste, and customize in just a few minutes.
That’s what this is.
✏️ Important Reminder:
Don’t copy this word-for-word and expect magic.
This is a foundation, not a final draft.
Add a Loom video, inject your team culture, and edit the details to reflect your actual company.
In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.
Think of these as starting points, not final drafts.
- Option 1: A more conversational, culture-first job description that highlights personality and team fit.
- Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach.
✅ Option 1: Conversational, Culture-First Job Description (With “Why This Role Is a Great Fit”)
📌 Job Title: Travel Agent at [Company Name] (Remote-Friendly)
💼 Job Type: [Job Type] | [Location] | [Salary Range]
🎥 Meet Your Hiring Manager
Before we get into the details, take a moment to meet your future manager.
Here’s a short video that gives you a feel for what this role is all about and who you’ll be working with:
👉 [Insert Loom/YouTube Link]
✈️ Who We Are
At [Company Name], we help people explore the world on their terms. Whether it’s dream honeymoons, family adventures, or bucket-list trips, we’re passionate about turning ideas into unforgettable experiences. If you love crafting travel plans and making people smile, you’ll fit right in.
🤝 Our Culture
We’re a small, collaborative team that cares deeply about the work we do—and how we treat each other while doing it. We believe in flexibility, ownership, and showing up with curiosity and kindness. You’ll be part of a team that shares ideas, communicates openly, and supports each other’s growth.
🧭 What You’ll Do
- Plan and book custom travel itineraries for clients
- Research destinations, compare options, and provide recommendations
- Communicate with hotels, airlines, and tour operators
- Handle last-minute changes or cancellations professionally
- Keep travel details organized in internal systems
💡 What We’re Looking For
- 1–2+ years in travel, hospitality, or customer service
- Excellent written and verbal communication skills
- Attention to detail and ability to multitask
- Experience using booking tools or CRMs is a plus
- Passion for travel and creating positive experiences
🎁 Perks & Benefits
- Flexible schedule and remote work options
- Paid time off and flex days
- Annual travel credit or discounts
- Health and wellness benefits (if applicable)
- Tech setup provided
🌟 Why This Role Is a Great Fit
You’ll do more than just book trips—you’ll create memorable journeys. If you enjoy working independently but still want to be part of a supportive team, this is a great opportunity to grow your skills and do meaningful work every day.
📥 How to Apply
We use WorkScreen to ensure every candidate is evaluated fairly—based on skills, not just resumes.
Click below to complete a short evaluation and get started:
👉 [Insert WorkScreen Link]
✅ Option 2: Structured Format — “Job Brief + Responsibilities + Requirements”
(No “Why This Role Is a Great Fit” section, per your instruction)
📌 Job Title: Travel Agent – [Company Name]
💼 Job Type: [Job Type] | [Location] | [Salary Range]
🎥 Meet Your Hiring Manager
Want to learn more before you apply? Here’s a short video from your future manager introducing the role and the kind of person we’re looking for:
👉 [Insert Loom/YouTube Link]
Who We Are
[Company Name] is a travel planning company that helps clients plan stress-free, customized trips. We handle everything from booking logistics to offering expert recommendations so travelers can focus on enjoying their experience.
Our Culture
We value clear communication, attention to detail, and helping each other win. You’ll work with a close-knit team that supports your growth, encourages new ideas, and genuinely enjoys the work we do.
Job Brief
We’re hiring a Travel Agent to support clients in planning and booking domestic and international travel. You’ll help create personalized itineraries, manage reservations, and provide end-to-end support throughout the process.
Responsibilities
- Assist clients in planning travel based on preferences and budgets
- Research travel options, provide quotes, and make reservations
- Book flights, hotels, ground transportation, and excursions
- Track and manage changes to travel plans
- Maintain accurate records in booking systems and CRMs
Requirements
- Prior experience in travel or hospitality preferred
- Excellent organizational and customer service skills
- Ability to handle time-sensitive and detail-heavy tasks
- Familiarity with booking software or CRM tools is a plus
- Positive attitude and desire to grow in the role
Perks & Benefits
- Remote or hybrid flexibility
- PTO and paid holidays
- Travel perks and credits (if applicable)
- Training and development opportunities
- Friendly and supportive work environment
📥 How to Apply
We use WorkScreen to streamline our hiring process.
Click the link below to complete a short, skill-based evaluation:
👉 [Insert WorkScreen Link]
Let WorkScreen Handle the Next Step of Hiring
A soft-sell that flows naturally from the guide and reinforces why structured evaluation matters
🧠 Once Your Job Post Is Ready, Let WorkScreen Handle the Rest
Writing a strong job post is only half the battle. The real challenge? Figuring out who’s actually qualified—and who just copy-pasted their resume or used AI to apply.
That’s where WorkScreen.io comes in.
Here’s how it helps you hire faster, smarter, and with more confidence:
✅ Quickly identify your most promising candidates
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
✅ Easily administer one-click skill tests
With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
✅ Eliminate low-effort and AI-generated applications
WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
✅ Create a fairer, more structured hiring process
Every candidate goes through the same evaluation. That means less bias, better insights, and more consistent hiring decisions.
👉 Start using WorkScreen today
So if you want to spend less time guessing—and more time hiring the right people—
Frequently Asked Questions About Hiring a Travel Agent
Look for a combination of hard and soft skills. The most successful Travel Agents are:
- Detail-oriented: Travel involves logistics. One small error can disrupt an entire trip.
- Empathetic and patient: Clients are often excited—or stressed. Agents should be good listeners and calm problem-solvers.
- Well-organized: Managing multiple itineraries requires flawless time and task management.
- Proficient in travel tools: Familiarity with platforms like Sabre, Amadeus, or similar booking systems is a big plus.
- Excellent communicators: Both written and verbal communication need to be clear, friendly, and professional.
- Globally curious: A love of travel and basic knowledge of global destinations makes the role more natural and enjoyable.
As of 2024, the average salary for a Travel Agent in the U.S. ranges between $39,000 and $52,000 per year, depending on experience, location, and whether they earn commissions.
- Entry-level agents or coordinators may start around $35,000–$40,000
- Experienced agents or specialists with a client book can earn $55,000+, especially if incentives or commissions are included
Remote roles with flexible arrangements may offer slightly lower base pay but additional perks like travel credits.
Not necessarily. If you’re hiring for a junior role or you plan to offer training, you can hire for potential instead of experience.
Look for transferable skills from hospitality, events, or customer service industries. What matters most is reliability, curiosity, and the ability to manage details under pressure.
If the role is more senior or client-facing, prior experience is highly recommended.
Offering commissions or trip-based bonuses can motivate performance—especially if your Travel Agent is expected to upsell packages or bring in repeat business.
Even a small incentive tied to customer satisfaction or itinerary upgrades can:
- Increase motivation
- Encourage client retention
- Drive revenue without inflating base salary costs
Just make sure your incentive structure is transparent, fair, and clearly tied to measurable goals.
