Travel Consultant Job Description (Responsibilities, Skills, Duties & Sample Template)

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If you’ve Googled “Travel Consultant job description,” you’ve probably seen dozens of cookie-cutter posts. The problem? Most of them don’t actually help you attract great candidates—they just recycle the same bullet points: responsibilities, requirements, apply here.

But here’s the truth: top travel consultants aren’t motivated by generic lists. They want to know what kind of travelers they’ll be helping, what makes your agency different, and why their role matters beyond just booking tickets.

The reality is, a bland job description won’t excite a skilled consultant—it will send them scrolling to the next opportunity.

The good news? Writing a compelling travel consultant job description isn’t about being a marketing genius. It’s about being intentional: telling a story, showing your company’s culture, and making the role feel like an opportunity—not just a checklist.

👉 If you haven’t already, I recommend first checking out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/  — it walks you through why generic job posts fail and how to turn them into powerful recruiting tools.

In this guide, we’ll build on that framework and show you exactly how to create a Travel Consultant job description that attracts top talent. You’ll see real examples (good and bad), get copy-paste templates, and learn the psychology behind what actually makes a job post stand out.

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What a Travel Consultant Actually Does - Their Roles

A travel consultant is much more than someone who books flights and hotels. They’re part planner, part problem-solver, and part storyteller. Their job is to help clients design travel experiences—whether that’s a dream vacation, a seamless business trip, or a once-in-a-lifetime adventure.

Yes, they handle logistics like reservations, itineraries, and travel insurance. But the real value of a travel consultant is in their expertise, guidance, and personal touch. They help clients navigate countless choices, find the best deals, and avoid stressful surprises.

In many ways, a travel consultant is the bridge between clients and the world. They anticipate needs, answer questions, and ensure every journey feels smooth and memorable. That’s why skills like communication, cultural awareness, and problem-solving are just as important as knowing booking systems and travel policies.

When you write your job description, keep this in mind:
 👉 You’re not just hiring someone to enter data into a booking system—you’re hiring someone who shapes experiences, builds trust with travelers, and represents your brand in every interaction.

Two Great Travel Consultant Job Description Templates

We’ll provide two tailored job description options:

1.✅ Option 1: For employers looking to hire an experienced candidates with prior experience.

2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential.

✅ Option 1: Job Description For Experienced Travel Consultant

Job Title: Senior Travel Consultant — Global Horizons Travel
 Location: New York, NY (Hybrid: 3 days in-office, 2 days remote)
 Compensation: $55,000–$70,000 base + performance incentives

🎥 A quick message from our Hiring Manager
 Watch this 60-second intro about the team and the role: (Insert Loom/YouTube link)

Who We Are
 Global Horizons Travel is a boutique, high-touch agency headquartered in Manhattan. For 15+ years, we’ve built bespoke itineraries for executive travelers and discerning leisure clients across North America. We’re known for meticulous planning, fast problem-solving, and white-glove service—from multi-city corporate travel to luxury safaris and Mediterranean cruises. Our team blends deep destination expertise with modern tools to deliver seamless, memorable journeys.

About the Role
 We’re hiring a Senior Travel Consultant who thrives on complexity and client service. You’ll own end-to-end planning, from research and routing to booking and on-trip support, while advising clients with confidence and care.

What You’ll Do

  • Design and manage complex, multi-leg itineraries for corporate and premium leisure clients

  • Research destinations, compare options, and secure competitive rates and value-adds

  • Book air, hotel, rail, car, tours, and travel insurance; manage changes and disruptions

  • Provide proactive updates, VIP touches, and clear documentation (vouchers, e-tickets, contacts)

  • Maintain accurate client profiles, preferences, and travel histories in our CRM

  • Collaborate with operations to improve workflows and client experience

What We’re Looking For

  • 2+ years as a travel consultant or equivalent role

  • Comfortable with GDS (Amadeus/Sabre/Galileo) and online booking tools

  • Strong destination knowledge and understanding of visas, health, and entry policies

  • Calm under pressure; excellent communication and relationship-building skills

  • A service mindset with genuine passion for travel

Perks & Benefits

  • Medical, dental, and vision coverage

  • Annual travel credit and discounted travel perks

  • 401(k) with company match

  • 15 PTO days + 10 company holidays + volunteer day

  • Annual learning stipend (certifications, courses, conferences)

  • Hybrid schedule; modern Midtown office

Why This Role Is a Great Fit

  • You’ll own meaningful client relationships and shape memorable journeys

  • High autonomy with a collaborative, experienced team that has your back

  • Clear paths to grow into Team Lead or Key Accounts roles

How to Apply
 Apply via WorkScreen.io to complete a short, skill-based evaluation: (Insert Workscreen link)
 We review every application and reply within 10–14 days. Shortlisted candidates will meet the team (2 rounds). Finalists may complete a paid practical exercise.

✅ Option 2: Job Description for Entry-Level Travel Consultant (Willing-to-Train)

Job Title: Junior Travel Consultant (Training Provided) — SunQuest Travel
 Location: Remote (U.S.-based)
 Compensation: $38,000–$45,000 base + team bonus eligibility

🎥 A quick message from our Team Lead
 Meet the team and hear what success looks like in your first 90 days: (Insert Loom/YouTube link)

Who We Are
 SunQuest Travel is a fully remote agency focused on stress-free, personalized travel for families, couples, and first-time international travelers. Since 2016, we’ve helped clients plan trips that feel effortless—thanks to our caring consultants, smart tools, and a culture built on empathy and clarity. We value curiosity, reliability, and making clients feel taken care of from the first message to the final “welcome home.”

About the Role
 We’re hiring a Junior Travel Consultant who’s excited to learn the craft. If you’re organized, friendly, and love planning, we’ll train you on systems, research, and itinerary design—so you can grow from support to owning your own client portfolio.

What You’ll Do

  • Support senior consultants with research, quotes, and booking logistics

  • Communicate with clients via chat/email to answer questions and gather preferences

  • Build clean, on-brand itineraries with confirmations, contacts, and tips

  • Learn GDS and booking platforms through our structured training plan

  • Gradually take on your own clients with mentorship and QA support

What We’re Looking For

  • Passion for travel and helping people (no prior industry experience required)

  • Strong writing, organization, and follow-through

  • Comfort with technology (Google Workspace, chat tools, CRMs)

  • Positive attitude and eagerness to learn

Perks & Benefits

  • Fully remote, flexible schedule (core hours overlap)

  • Health, dental, and vision coverage

  • Annual travel stipend + access to discounted trips

  • Paid training program with certification support

  • Home-office stipend + wellness reimbursement

  • 12 PTO days + 9 company holidays + 2 floating days

Why This Role Is a Great Fit

  • We hire for potential and teach you the industry—mentorship from day one

  • Clear growth ladder from Support → Associate → Consultant

  • A supportive, kind team that celebrates learning and progress

How to Apply
 Apply via WorkScreen.io to complete a brief, role-relevant evaluation: (Insert Workscreen link)
 We reply to all applicants within 7–10 days. Interviews are remote. Finalists may do a short, paid trial task to ensure mutual fit.

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Breakdown of Why These Travel Consultant Job Posts Work

Both versions (experienced and entry-level) follow the “new way” framework we outlined in the master guide. Here’s why they stand out:

1. Clear, Specific Job Titles

Instead of a vague “Travel Consultant,” the posts add detail:

  • Senior Travel Consultant — Global Horizons Travel (NYC)

  • Junior Travel Consultant (Training Provided) — SunQuest Travel

This instantly signals the level, company, and sometimes location, helping candidates self-identify and attracting the right audience.

2. Video from the Hiring Manager / Team Lead

By embedding a short Loom or YouTube intro, the post becomes more human. Candidates see the people they’ll work with—not just faceless text. This builds trust and connection before they even apply.

3. Authentic Company Overviews

Each description tells a story about the company:

  • Global Horizons emphasizes premium travel planning, 15+ years of expertise, and corporate + leisure clients.

  • SunQuest highlights being remote-first, family-focused, and supportive for entry-level hires.

These aren’t boilerplate summaries; they help candidates imagine what kind of environment they’re joining.

4. Warm, Purposeful Intros

The “About the Role” section goes beyond duties—it shows why the role exists. For example:

  • Senior consultants are trusted to manage complex journeys.

  • Junior consultants are encouraged to grow from training to independent client management.

This shift makes the role feel valuable, not transactional.

5. Detailed, Impact-Oriented Responsibilities

Rather than dumping bullet points, the tasks connect to outcomes:

  • “Design and manage complex, multi-leg itineraries” (impact: seamless journeys).

  • “Build clean, on-brand itineraries with confirmations, contacts, and tips” (impact: professional, stress-free client experience).

Candidates can picture the real day-to-day and its importance.

6. Transparent Requirements (Flexible When Needed)

  • Senior role sets a clear bar: 2+ years, GDS knowledge, destination expertise.

  • Junior role lowers the barrier: no experience required and focuses on passion, organization, and willingness to learn.

This flexibility widens the pool while still keeping standards clear.

7. Separated Perks & Benefits vs. Why It’s a Great Fit

By splitting these sections, the posts avoid cramming everything into “Why Work Here.”

  • Perks & Benefits = tangible rewards (health insurance, PTO, stipends).

  • Why This Role Is a Great Fit = motivational pitch (growth path, team culture, autonomy).

This appeals to both logic (what’s in it for me?) and emotion (why should I care?).

8. Respectful Hiring Process

Both posts highlight speed, fairness, and transparency:

  • Every application is reviewed.

  • Response timelines are clear (7–14 days).

  • Shortlisted candidates meet the team.

  • Finalists complete a paid task or practical exercise (shows respect for their time).

This small detail sets the company apart from competitors where candidates often feel ghosted.

9. Human, Mission-Driven Tone

The posts avoid sterile corporate language. Instead of “perform administrative duties,” they say things like:

  • “Shape memorable journeys.”

  • “Help clients feel taken care of.”

  • “Celebrate learning and progress.”

That kind of language inspires, which is what attracts top talent.

10. Strong Call-to-Action with WorkScreen.io

Instead of “Send resume to HR email,” the posts direct candidates to WorkScreen.io with a clear benefit:

  • Skill-based evaluation → candidates are judged on ability, not just a CV.

  • Candidates are reassured about timelines and communication.

This not only improves candidate experience but also positions the company as modern and fair.

👉 In short: These job posts don’t just “check boxes.” They connect with candidates emotionally, set clear expectations, and differentiate the employer’s brand—all while making the process smoother for both sides.

Bad Travel Consultant Job Description Example (And Why It Fails)

Job Title: Travel Consultant
 Company: International Travel Services
 Location: Remote
 Job Type: Full-Time

Job Summary
 We are looking for a Travel Consultant to book trips for clients. The successful candidate will manage travel arrangements, including flights, hotels, and transportation.

Key Responsibilities

  • Book flights, hotels, and car rentals

  • Provide travel information to clients

  • Handle travel issues and complaints

  • Maintain records of transactions

Requirements

  • Bachelor’s degree preferred

  • Experience in customer service

  • Knowledge of travel systems a plus

  • Strong communication skills

How to Apply
 Send your CV and cover letter to hr@internationaltravelservices.com. Only shortlisted candidates will be contacted.

❌ Why This Job Post Falls Short

  1. Generic Job Title
    Just “Travel Consultant” tells candidates nothing. Is it senior? Junior? Corporate or leisure travel? Remote or in-office? The lack of specificity makes it feel forgettable.

  2. Bland, Cold Summary
    The intro doesn’t mention the company’s mission, clients, or why the role exists. It’s a dry description that could apply to any agency.

  3. Vague Responsibilities
    “Book flights, hotels, and car rentals” is too broad. It doesn’t show the impact of the work, how it connects to the business, or what makes it exciting.

  4. Unclear or Weak Requirements
    Listing “Bachelor’s degree preferred” feels outdated and unnecessary—especially in travel consulting, where skills and experience often matter more than formal education. There’s no flexibility for candidates with potential.

  5. No Salary or Benefits
    Top candidates want transparency. Leaving out pay and perks feels like the company is hiding something—or worse, undervaluing the role.

  6. No Mention of Culture or Values
    There’s no sense of what the company stands for, how the team works, or what it’s like to be part of it. It feels transactional, not human.

  7. Dismissive Hiring Process
    “Only shortlisted candidates will be contacted” is cold and uninviting. It signals a lack of respect for applicants’ time and effort, which can push away strong candidates.

  8. Zero Personality in the CTA
    “Send your CV” is lifeless. There’s no warmth, no invitation, and no sign that the company cares about the candidate experience.

👉 In short: This job post is exactly what drives talented consultants away. It’s vague, uninspired, and outdated. Candidates who want to feel valued and excited will scroll right past this one.

Bonus Tips to Make Your Travel Consultant Job Post Stand Out

Even after you’ve nailed the basics (clear title, authentic company overview, transparent salary, and respectful hiring process), there are a few extras that can elevate your job description and make it irresistible to top candidates.

1. Add a Security & Privacy Notice for Applicants

Travel attracts candidates from all over the world, and job scams are sadly common in this industry. Build trust by adding a short statement like:

“We take the privacy and security of all job applicants seriously. We will never ask for payment, bank details, or personal financial information during any stage of the hiring process.”

This not only reassures candidates but also sets your brand apart as professional and trustworthy.

2. Mention Time Off and Flexibility

Many travel consultants value flexibility because their work often overlaps with client time zones. If you offer this, highlight it. Example:

“Enjoy 15 PTO days per year, plus 5 flex days that you can use however you like—whether it’s for travel, family, or recharging.”

Showing you respect work–life balance is a huge selling point in this industry.

3. Highlight Training & Growth Opportunities

Travel consultants are often motivated by professional development—whether it’s learning new GDS systems, becoming certified in niche travel markets, or moving into management. Adding a line like this makes a big difference:

“We invest in your growth with an annual $1,000 learning stipend for certifications, destination training, or industry conferences.”

This signals long-term commitment and attracts ambitious candidates.

4. Include a Video for Trust & Connection

We already added Loom/YouTube video placeholders in the job templates, but this deserves emphasis. A 60-second video from the hiring manager or team lead showing enthusiasm for the role helps candidates instantly connect with your company.

Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4

5. Share Employee Testimonials or Reviews

If possible, include a quick testimonial from a current consultant (or link to Glassdoor reviews). Example:

“Here’s what Emily, one of our consultants, says: ‘I love how our team supports each other. Even when things get hectic with last-minute bookings, I always know someone has my back.’

Real voices build credibility.

6. Use Location or Travel Perks to Your Advantage

If you offer discounted travel, industry events, or even “fam trips” (familiarization trips where consultants get to experience destinations firsthand), highlight that. For a travel-focused audience, this is a major perk.

👉 These small additions make your post more than just a list of duties—they show respect, transparency, and personality, which are exactly what today’s travel consultants are looking for.

Should You Use AI to Write a Travel Consultant Job Description?

AI tools can feel like a quick fix: type in “Write me a Travel Consultant job description” and voilà—a post appears in seconds. But here’s the problem:

❌ Why You Shouldn’t Rely on AI Alone

  • Generic, cookie-cutter output: AI defaults to bland lists of “responsibilities” and “requirements” that look just like every other job post online.

  • Attracts the wrong applicants: A lifeless job post invites low-effort candidates—the kind who mass-apply without even reading.

  • Hurts your brand: Your job post is often the first impression a candidate gets of your company. If it feels soulless, you’ll struggle to win the interest of top-tier consultants who care about culture and values.

✅ The Smarter Way to Use AI

AI works best when it’s not the writer, but your assistant. The difference comes down to what you feed it. Instead of saying:

“Write me a job description for a Travel Consultant.”

(which will get you something cold and forgettable)…

Try this:

“Help me write a job description for our company, SunQuest Travel. We’re hiring a Junior Travel Consultant to help clients with research, booking, and itinerary support. Our culture is warm, supportive, and growth-oriented, and we want candidates who are detail-oriented, curious, and passionate about travel. We offer a $38–45k salary, remote flexibility, training, and travel perks. Here are my draft notes: [insert notes]. Please polish into a professional, candidate-friendly job post.”

This way, AI has real context: your company’s mission, the role’s purpose, the benefits, and the traits you’re looking for. It then helps you refine the tone, structure, and flow—without stripping out the humanity that makes a post attractive.

💡 Key Rule: AI Can Polish, But You Provide the Heart

Your company culture, your values, your voice—these can’t be automated. AI can clean up your sentences, but it can’t invent your story. And that story is what makes top travel consultants excited to apply.

👉 Bottom line: Don’t let AI do the heavy lifting. Use it as a helper, not a crutch. You bring the raw material—AI helps shine it up.

Build a winning team—without the hiring headache.

WorkScreen helps you hire fast, confidently, and without second-guessing.

Copy-Paste Job Description Templates for Quick Use

We know that sometimes, you just need something solid—fast.

Maybe you’ve read the guide and understand what makes a great job post. But you also want a professional, ready-to-use template you can copy, paste, and customize in just a few minutes.

That’s what this is.

✏️ Important Reminder:
 Don’t copy this word-for-word and expect magic.
 This is a foundation, not a final draft.
 Add a Loom video, inject your team culture, and edit the details to reflect your actual company.

In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.

Think of these as starting points, not final drafts.

  • Option 1: A more conversational, culture-first job description that highlights personality and team fit.
  • Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach.

✅ Option 1: Conversational Job Description Template (Culture-First Style)

Job Title: Travel Consultant — [Your Company Name]
 Location: [City or Remote] | 💼 Full-Time
 Compensation: $XX,XXX–$XX,XXX + incentives

🎥 Watch a quick message from our Hiring Manager here: [Insert Loom/YouTube link]

Who We Are
 At [Your Company Name], we don’t just book trips—we design experiences. Whether it’s a family getaway, a corporate retreat, or a once-in-a-lifetime honeymoon, we believe travel is about more than tickets and hotels. It’s about making memories.

About the Role
 We’re looking for a Travel Consultant who loves helping people explore the world. You’ll guide clients through their options, handle bookings, and solve challenges—making sure every journey feels seamless and exciting.

What You’ll Do

  • Plan and book flights, hotels, tours, and ground transportation

  • Provide personalized recommendations and travel insights

  • Handle changes, cancellations, and last-minute issues with professionalism

  • Maintain client records and preferences

  • Deliver high-quality service that builds trust and loyalty

What We’re Looking For

  • Previous travel industry experience (preferred but not required)

  • Strong communication and organizational skills

  • Passion for travel and problem-solving

  • Familiarity with GDS or booking systems is a plus

Perks & Benefits

  • Health, dental, and vision insurance

  • Travel discounts and industry perks

  • PTO and flexible work options

  • Annual training/learning stipend

Why This Role Is a Great Fit
 You’ll join a supportive, curious, and travel-loving team. Here, your work directly impacts clients’ most important journeys—and your growth is just as important as theirs.

How to Apply
 Apply via WorkScreen.io: [Insert Workscreen link].
 We reply to all applicants within [X] days and ensure a transparent process from start to finish.

✅ Option 2: Structured Job Description Template (Classic Format)

Job Title: Travel Consultant
 Company: [Your Company Name]
 Location: [City or Remote]
 Type: Full-Time | Salary: $XX,XXX–$XX,XXX

Job Brief
 [Your Company Name] is seeking a Travel Consultant to manage travel arrangements for clients, ensuring seamless itineraries and exceptional service.

Responsibilities

  • Book and manage flights, accommodations, tours, and transport

  • Provide travel advice, visa/entry requirements, and destination tips

  • Resolve travel-related issues quickly and effectively

  • Keep accurate records of transactions and client preferences

  • Collaborate with team members to improve processes and client experience

Requirements

  • Proven experience as a travel consultant or in a customer service role

  • Familiarity with GDS systems (Amadeus, Sabre, or similar)

  • Excellent communication and problem-solving skills

  • Strong organizational skills and attention to detail

  • Passion for travel and creating memorable experiences

Perks & Benefits

  • Competitive salary + commission opportunities

  • Health and retirement benefits

  • Travel discounts and annual travel credit

  • PTO, holidays, and flexible work options

  • Training and career advancement opportunities

How to Apply
 Submit your application via WorkScreen.io: [Insert Workscreen link].
 Every application is reviewed, and all candidates receive a response within [X] days.

After the Job Post: Let WorkScreen.io Handle the Next Step

Writing a great Travel Consultant job description is only half the battle. Once the applications start coming in, the real challenge begins: sorting through them to find the candidates who actually have the skills, passion, and reliability you need.

That’s where WorkScreen.io makes hiring smarter:

  • Quickly spot your top candidates

WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.

  • Assess real-world skills, not just résumés

With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.

  • Eliminate low-effort applicants

WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.

The result? You save hours in the hiring process, avoid costly mis-hires, and build a team of travel consultants who are not only qualified—but genuinely aligned with your brand.

👉 Ready to hire smarter? Create your job post on WorkScreen.io today and let the platform handle the heavy lifting while you focus on growing your business.

Frequently Asked Questions - Travel Consultant Job Descriptions

While the terms are sometimes used interchangeably, there’s a subtle distinction:

  • Travel Agents traditionally focused on booking tickets, hotels, and packages—often working within established offerings.

  • Travel Consultants take a more advisory role, tailoring trips based on the client’s preferences, needs, and goals. They act less like order-takers and more like experience designers, often providing guidance on cultural insights, travel hacks, and personalized itineraries.

Beyond knowledge of booking systems and destinations, the most effective travel consultants share these skills:

  • Emotional intelligence (understanding client needs and calming anxieties).

  • Problem-solving under pressure (handling cancellations, rerouting, or emergencies).

  • Communication (explaining complex options clearly).

  • Cultural awareness (sensitivity when dealing with global travelers).

  • Attention to detail (small mistakes in travel can cost big).

These soft skills often separate average consultants from exceptional ones.

In the U.S., the average salary for a Travel Consultant typically ranges from $38,000 to $55,000 per year, depending on experience, location, and specialization. Senior consultants handling corporate accounts or luxury travel clients can earn $65,000–$75,000+, especially with commissions and performance incentives. Entry-level consultants usually start in the $32,000–$40,000 range with opportunities to grow.

Yes—many travel consultants earn a base salary plus commission on bookings, upgrades, or client accounts. Commission structures vary by company, but they can significantly boost earnings for consultants who manage loyal or high-spending clients.

Beyond sales numbers, performance is often measured by:

  • Client satisfaction and repeat bookings

  • Accuracy and timeliness of bookings

  • Ability to handle disruptions smoothly

  • Contribution to company culture and teamwork

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Author’s Details

Mike K.

Mike is an expert in hiring with a passion for building high-performing teams that deliver results. He specializes in streamlining recruitment processes, making it easy for businesses to identify and secure top talent. Dedicated to innovation and efficiency, Mike leverages his expertise to empower organizations to hire with confidence and drive sustainable growth.

Hire Easy. Hire Right. Hire Fast.

Stop wasting time on unqualified candidates. WorkScreen.io streamlines your hiring process, helping you identify top talent quickly and confidently. With automated evaluations , applicant rankings and 1-click skill tests, you’ll save time, avoid bad hires, and build a team that delivers results.

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