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If you’ve searched for “Treatment Coordinator job description,” you’ve probably seen the same thing everywhere: dry bullet points, vague wording, and cookie-cutter lists of tasks. The problem is, those posts don’t actually help you hire the right person—they just add to the noise.
A Treatment Coordinator is more than someone who books appointments or handles paperwork. They’re the person who greets patients, explains treatment options clearly, and builds the trust that keeps people coming back. In other words, they’re one of the most important first impressions your practice makes.
So if your job post looks like every other generic description online, you’ll miss out on the kind of caring, organized, and professional candidates who thrive in this role.
That’s why, before we dive in, I recommend checking out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/ —it shows you why generic descriptions fail and how to write ones that inspire candidates to apply. In this article, we’ll zoom in on the Treatment Coordinator role specifically. You’ll see what the job really involves, get two complete job description templates, and learn how to avoid the mistakes that keep top candidates from applying.
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What a Treatment Coordinator Actually Does
A Treatment Coordinator is often the bridge between your practice and your patients. They don’t just manage calendars or paperwork—they make sure patients understand their treatment options, feel supported throughout the process, and stay on track with appointments and follow-ups.
Think of them as the patient’s guide and advocate. They handle the administrative details, yes, but they also bring empathy, communication skills, and professionalism to every interaction. A strong Treatment Coordinator helps turn a stressful or confusing experience into one that feels organized, personal, and reassuring.
In plain terms, here’s what that means day to day:
- Welcoming patients and making them feel comfortable
- Explaining treatment plans in a clear, patient-friendly way
- Coordinating between patients, dentists/doctors, and the wider care team
- Managing scheduling, billing, and paperwork efficiently
- Following up with patients to encourage consistency and care compliance
The best Treatment Coordinators are not only organized—they’re empathetic, patient-focused, and able to balance both people and process.
Two Great Treatment Coordinator Job Description Templates
We’ll provide two tailored job description options:
1.✅ Option 1: For employers looking to hire an experienced candidates with prior experience.
2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential.
✅ Option 1: Job Desceription For Experienced Treatment Coordinator
📌 Job Title: Treatment Coordinator — Harborview Dental & Orthodontics (Seattle, WA)
🕒 Schedule: Mon–Fri, 8:00 AM–5:00 PM (one late evening/month)
💰 Compensation: $24–$30/hour (DOE)
🎥 Meet Your Hiring Manager (2-min video): [Insert Loom/YouTube link]
Who We Are
Harborview Dental & Orthodontics is a patient-first practice in Seattle’s Lower Queen Anne neighborhood. Our two-doctor team provides general, cosmetic, and limited orthodontic services to families and professionals across the city. We’re known for clear communication, on-time appointments, and a calm, welcoming atmosphere that helps patients feel at ease from check-in to checkout.
Your Role
You’ll be the point person who ensures every patient understands their treatment plan and feels supported at each step. You’ll coordinate between patients, doctors, and hygienists; present treatment options in plain English; and keep schedules, insurance, and paperwork running smoothly.
Key Responsibilities
- Welcome patients and guide them through the treatment journey
- Present treatment plans, financial options, and timelines clearly and empathetically
- Coordinate scheduling, insurance verification/benefits breakdowns, and billing follow-ups
- Keep the clinical and admin teams aligned so care stays on track
- Proactively follow up with patients to encourage compliance and satisfaction
Required Qualifications
- 2+ years in dental/orthodontic or healthcare administration
- Confident presenting treatment plans and discussing financials with patients
- Strong communication, organization, and attention to detail
- Comfortable with practice management software (e.g., Dentrix, Open Dental)
- Warm, professional presence with a service mindset
Perks & Benefits
- Competitive hourly pay ($24–$30/hour, DOE)
- Medical, dental, and vision coverage
- 401(k) with employer match after eligibility period
- 15 days PTO + paid holidays
- CE stipend and cross-training opportunities
- Commuter/transit stipend; uniform allowance
Why This Role Is a Great Fit
You’ll have a seat at the table, not just a seat at the front desk. We value clear communication, ownership, and patient education—and we promote from within. If you love turning complex treatment plans into confident “yes” decisions and keeping a team synchronized, you’ll thrive here.
How We Hire
We review every application and respond within 10 business days. Shortlisted candidates complete a brief skills screen, then meet the team for a structured interview. References and a standard background check are required for final candidates.
How to Apply
Apply via WorkScreen to ensure a fair, skills-based process: [app.workscreen.io/apply/harborview_treatment_coordinator]
Security note: We will never ask for payment or financial info during hiring.
✅ Option 2: Job Description for Entry-Level / Trainable Treatment Coordinator
📌 Job Title: Treatment Coordinator (No Experience Needed—We Train) — Cedar Grove Orthodontics (Tempe, AZ)
🕒 Schedule: Mon–Fri, 9:00 AM–6:00 PM
💰 Compensation: $18–$22/hour (DOE)
🎥 A Quick Hello from Our Practice Director (90 sec): [Insert Loom/YouTube link]
Who We Are
Cedar Grove Orthodontics is a friendly, growth-minded ortho practice serving families across Tempe and South Scottsdale. We focus on modern, patient-centric care—think digital scans, flexible payment plans, and a team that treats every visitor with respect and encouragement. We’re expanding and looking for a people-person who’s eager to learn and grow with us.
Your Role
You’ll support patients from first consult to braces-off day. You’ll help explain treatment in simple terms, manage appointments, keep notes accurate, and make sure every patient feels informed and supported.
Key Responsibilities
- Greet patients and set a warm, professional tone
- Assist with consults by explaining treatment steps and answering common questions
- Manage schedules, reminders, and patient files; assist with insurance paperwork
- Follow up with patients and families to keep care on track
- Coordinate with assistants and the orthodontist to keep days running smoothly
What You Bring
- Great communication and empathy; you enjoy helping people
- Organized, reliable, and comfortable learning new software
- Professional polish and a positive attitude
- Healthcare/dental experience is a plus, not required—training provided
Perks & Benefits
- Competitive hourly pay ($18–$22/hour, DOE)
- Medical and dental coverage after eligibility period
- Paid training + 10 days PTO in your first year
- Tuition/CE support for dental admin courses
- Uniform allowance; monthly team lunches and appreciation days
Why This Role Is a Great Fit
If you’re looking for a place that invests in your growth, this is it. You’ll get hands-on training, clear feedback, and a team that celebrates progress. You’ll learn real skills, build patient relationships, and see your work make a visible difference every day.
Our Hiring Process
We respond to all applicants within two weeks. Steps include a short WorkScreen skills evaluation, a video interview, and on-site shadow time so you can see the role in action. References and a routine background check are required for finalists.
How to Apply
Apply through WorkScreen for an efficient, fair review: [app.workscreen.io/apply/cedargrove_treatment_coordinator]
Applicant safety: We never request fees, bank details, or third-party payments at any stage.
Smart Hiring Starts Here
WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results
Breakdown of Why These Treatment Coordinator Job Posts Work
1. Clear, Specific Titles
- Instead of “Treatment Coordinator,” the job title specifies company name + location (e.g., “Treatment Coordinator — Harborview Dental & Orthodontics (Seattle, WA)”).
- This makes the listing searchable, transparent, and instantly relevant to local candidates.
2. Human Touch with Video
- Both posts include a short Loom/YouTube video from a hiring manager or practice director.
- This creates a face-to-face connection before the candidate even applies, which builds trust and helps your practice stand out from dozens of faceless listings.
3. Warm “Who We Are” Section
- Each company description isn’t just filler—it communicates mission, reputation, and culture.
- Harborview emphasizes professionalism and a calm, efficient atmosphere.
- Cedar Grove highlights growth, modern tools, and a friendly team vibe.
- This helps candidates self-select based on values, not just skills.
4. Context-Rich Responsibilities
- Instead of vague tasks like “manage patient flow,” the posts explain real impact:
- “Present treatment plans, financial options, and timelines clearly and empathetically.”
- “Support patients from first consult to braces-off day.”
- “Present treatment plans, financial options, and timelines clearly and empathetically.”
- This makes the role feel purposeful, not mechanical.
5. Transparent Compensation & Perks
- Salary ranges are listed upfront, which immediately builds trust and attracts serious applicants.
- Perks and benefits (medical, PTO, CE stipends, etc.) are separated into their own section for easy scanning.
- This avoids the common “bait-and-switch” feeling when pay info is hidden.
6. Candidate-Centric Hiring Process
- Both posts reassure applicants that every application will be reviewed and give clear timelines.
- Harborview promises a reply within 10 business days, Cedar Grove within two weeks.
- The process includes WorkScreen skill evaluations, which signals fairness and professionalism.
7. Why This Role Is a Great Fit Section
- Instead of leaving it up to the candidate to guess why the job matters, each post spells it out.
- Harborview: “You’ll have a seat at the table, not just a seat at the front desk.”
- Cedar Grove: “You’ll learn real skills, build patient relationships, and see your work make a visible difference.”
- Harborview: “You’ll have a seat at the table, not just a seat at the front desk.”
- These statements make the job aspirational and affirm its value.
8. Respectful Application CTA
- Both posts close with a WorkScreen application link + a security note (“we’ll never ask for payment or financial info”).
- This signals professionalism, care for applicants, and a commitment to fair hiring practices.
Bad Treatment Coordinator Job Post Example (And Why It Fails)
📌 Job Title: Treatment Coordinator
Company: City Dental Group
Location: Dallas, TX
Job Type: Full-Time
Job Summary
We are seeking a Treatment Coordinator to handle scheduling, treatment presentations, and general office duties. The ideal candidate will be organized and reliable.
Responsibilities
- Schedule patient appointments
- Present treatment plans
- Handle insurance paperwork
- Perform other office-related duties as needed
Requirements
- High school diploma
- Experience in dental or medical office preferred
- Good communication skills
How to Apply
Send your CV and cover letter to hr@citydentalgroup.com. Only shortlisted candidates will be contacted.
🔎 Why This Job Post Fails
- Generic Job Title
- Just “Treatment Coordinator.” No company personality, no location clarity, no hint of what makes this practice different.
- Just “Treatment Coordinator.” No company personality, no location clarity, no hint of what makes this practice different.
- Cold Introduction
- The “Job Summary” is a lifeless sentence. There’s no mission, no sense of what patients or the company stand for, and nothing to inspire.
- The “Job Summary” is a lifeless sentence. There’s no mission, no sense of what patients or the company stand for, and nothing to inspire.
- No Salary or Benefits
- Without compensation info, serious applicants may not even bother applying. It signals outdated hiring practices and a lack of transparency.
- Without compensation info, serious applicants may not even bother applying. It signals outdated hiring practices and a lack of transparency.
- Responsibilities Are Too Broad
- Tasks are listed at the surface level. Candidates don’t get a sense of how they’ll make an impact—just that they’ll “do office duties.”
- Tasks are listed at the surface level. Candidates don’t get a sense of how they’ll make an impact—just that they’ll “do office duties.”
- Culture & Values Missing
- Nothing about teamwork, patient care philosophy, or growth opportunities. For a patient-facing role, this is a huge missed opportunity.
- Nothing about teamwork, patient care philosophy, or growth opportunities. For a patient-facing role, this is a huge missed opportunity.
- Dismissive Application Process
- “Only shortlisted candidates will be contacted” feels cold and discouraging. It sends the message that the employer doesn’t respect applicants’ time.
- “Only shortlisted candidates will be contacted” feels cold and discouraging. It sends the message that the employer doesn’t respect applicants’ time.
- Zero Personality in the CTA
- Ending with “send your CV” is transactional and uninspiring. It doesn’t make candidates feel excited or valued.
- Ending with “send your CV” is transactional and uninspiring. It doesn’t make candidates feel excited or valued.
Bonus Tips to Make Your Treatment Coordinator Job Post Stand Out
✅ Add a Security & Privacy Notice
Show candidates you take their safety seriously. Example:
“We take the security and privacy of applicants very seriously. We will never ask for payment, bank details, or personal financial information during any part of the hiring process.”
This instantly builds trust and sets you apart from shady or outdated postings.
✅ Be Transparent About Leave & Flexibility
Candidates care about balance as much as pay. Mention vacation or flex time directly:
“Enjoy 15 days PTO plus 7 paid holidays, so you can recharge and come back energized.”
Even small perks (half-day Fridays, remote admin days) can make your role more appealing.
✅ Highlight Training & Growth Opportunities
Many Treatment Coordinators start entry-level and grow into senior admin or office manager roles. Show them you’ll invest in them:
“We provide ongoing training, mentorship, and CE credits to help you grow your skills and advance your career.”
This attracts ambitious candidates who want a career, not just a job.
✅ Include a Video from the Hiring Manager or Doctor
A short 1–2 minute Loom or YouTube video builds a personal connection:
- Introduce the practice briefly
- Explain the importance of the role
- Share what kind of person thrives in your team
This gives your post warmth and authenticity—something generic templates can’t match.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
✅ Emphasize Culture with Employee Testimonials
Even a simple one-liner adds weight:
“Here’s how Sarah, one of our Treatment Coordinators, describes working here: ‘I love how supported I feel by the team, and how every patient leaves smiling.’”
Adding a Glassdoor or careers page link makes this even more powerful.
✅ Personalize the Call to Action
Instead of “Apply here,” speak directly to the right candidate:
“If you’re someone who thrives on helping people feel confident and supported, we’d love to meet you. Apply here.”
These bonus touches transform a job description from “just another listing” into a recruiting tool that connects emotionally with the right candidates.
Should You Use AI to Write a Treatment Coordinator Job Post?
These days, it feels like every hiring tool or ATS platform has a one-click “Generate Job Description” button. It’s tempting—but here’s the problem: when you rely on AI alone, you get bland, generic, cookie-cutter posts.
And generic posts don’t attract great Treatment Coordinators. They attract anyone—and that means more unqualified, low-effort applications clogging your pipeline.
❌ The Wrong Way to Use AI
Asking AI: “Write me a Treatment Coordinator job description.”
What you’ll get:
- A list of bullet points you’ve seen a hundred times before
- No mention of your practice, your values, or what makes the role special
- Zero personality, zero culture, and no connection to real candidates
This is the fastest way to blend into the crowd—and lose out on the best applicants.
✅ The Right Way to Use AI
AI can be powerful if you give it the right ingredients. Think of it as your editor, not your writer.
Here’s a better prompt to use:
“Help me write a Treatment Coordinator job description for [Practice Name]. We’re a [type of practice: dental/orthodontic/medical], based in [City, State], and we pride ourselves on [insert company culture/values].
We’re hiring a Treatment Coordinator who will [insert key responsibilities: explain treatment plans, manage schedules, handle insurance paperwork].
Our salary range is [insert range] and we offer [list perks/benefits]. Here are a few notes I’ve written to get you started: [paste your notes]. We want a warm, empathetic, professional tone that makes candidates feel valued.”
Then:
- Add a short intro about your practice in your own words
- Ask AI to polish, reformat, and structure your draft
- Customize with culture, perks, and your personal CTA
💡 Pro Tip
- Use AI to save time organizing and polishing
- But always add your voice, values, and unique culture
- Candidates can spot a copy-paste AI job post instantly—it feels cold and uninspired
AI isn’t your replacement. It’s your assistant to help you write faster, clearer, and better.
Don’t let bad hires slow you down.
WorkScreen helps you identify the right people—fast, easy, and stress-free.
Copy-Paste Job Description Templates for a Treatment Coordinator
We get it—sometimes you just need something fast. Maybe you’ve already read this guide and understand what a strong job post looks like, but you also want a solid starting point you can copy, paste, and tailor to your practice.
That’s what these are.
✏️ Important Reminder:
Don’t copy this word-for-word and expect magic.
This is a foundation, not a final draft.
Add a Loom video, inject your team culture, and edit the details to reflect your actual company.
In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.
Think of these as starting points, not final drafts.
- Option 1: A more conversational, culture-first job description that highlights personality and team fit.
- Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach.
✅ Option 1: Conversational, Culture-First Style
Job Title: Treatment Coordinator – Guide Patient Care at [Company Name]
💼 Location: Remote (HQ: [City, State])
🕒 Type: [Full-Time/Part-Time]
💰 Salary Range: [${X},000 – ${Y},000]/year
🎥 Meet Your Hiring Manager (90 sec): [Insert Loom/YouTube link]
Who We Are
[Company Name] is a patient-first [dental/orthodontic/medical] practice known for [e.g., clear communication, modern care, warm atmosphere]. We help patients feel confident and supported at every step of their treatment.
What You’ll Do
- Welcome patients and guide them through their care journey
- Explain treatment plans in plain English; answer questions with empathy
- Coordinate scheduling, insurance benefits, and billing follow-ups
- Keep accurate records and keep the clinical/admin teams in sync
What We’re Looking For
- Excellent communicator with a people-first mindset
- Organized, detail-oriented, and comfortable with software
- [1–2+] years in a [dental/medical] office preferred (not required for fast learners)
Perks & Benefits
- Competitive pay [${X},000 – ${Y},000]/year
- Health, dental, and vision insurance [or relevant benefits]
- [X] days PTO + paid holidays
- CE/tuition support; clear growth paths
Why This Role Is a Great Fit
You won’t just sit at the front desk—you’ll be a trusted guide who makes care clear and comforting. If you love helping people and keeping teams organized, you’ll thrive here.
How to Apply
Apply via [WorkScreen link]. We review every application and keep you updated—no ghosting.
Security note: We never ask for payment or bank details during hiring.
✅ Option 2: Structured “Job Brief + Responsibilities + Requirements” Format
Job Title: Treatment Coordinator – Support Patients at [Company Name]
💼 Location: Remote (HQ: [City, State])
🕒 Type: [Full-Time/Part-Time]
💰 Salary Range: [${X},000 – ${Y},000]/year
Job Brief
[Company Name] is hiring a Treatment Coordinator to ensure patients understand their treatment plans and to streamline communication across patients, providers, and staff.
Responsibilities
- Present treatment plans and financial options clearly
- Manage scheduling, insurance coordination, and billing follow-ups
- Maintain accurate patient records and daily workflows
- Coordinate with the clinical team to keep care on track
Requirements
- [1+] year in a [dental/medical] office preferred (not required)
- Strong communication and organization skills
- Comfortable with [patient management software]
- Professional, empathetic, and reliable
Perks & Benefits
- Competitive pay [${X},000 – ${Y},000]/year
- Health/dental/vision [as applicable]
- [X] days PTO + holidays
- Training and advancement opportunities
Application Process
Apply via [WorkScreen link]. Every application is reviewed, and we’ll keep you informed at each step.
Next Step: Let WorkScreen Help You Hire Smarter
Writing a compelling Treatment Coordinator job description is just the first step. Once the applications start rolling in, you need a way to quickly separate top candidates from low-effort ones—and that’s where WorkScreen.io comes in.
With WorkScreen, you can:
- Quickly identify your most promising candidates
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
- Easily run one-click skill tests
With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
- Eliminate low-effort applicants
WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
The result? A faster, fairer, and smarter hiring process—without drowning in irrelevant applications.
Check Out WorkScreen today →
👉 After you post your Treatment Coordinator job, let WorkScreen.io handle the heavy lifting so you can focus on choosing the right person, not sorting through endless resumes.
Frequently Asked Questions - Treatment Coordinator Job Descriptions
The best Treatment Coordinators combine administrative ability with people skills. Core skills include:
- Communication: Explaining treatment plans clearly and empathetically.
- Organization: Managing schedules, paperwork, and billing without errors.
- Emotional intelligence: Helping patients feel comfortable and confident in their decisions.
- Attention to detail: Catching small issues in insurance claims, notes, or follow-ups.
- Tech proficiency: Comfort with practice management software, scheduling tools, and basic office systems.
Compensation varies by region, type of practice, and experience. On average in the U.S., Treatment Coordinators earn $40,000–$60,000 annually, with entry-level roles starting closer to $35,000–$40,000 and experienced coordinators in busy practices making $65,000 or more. Some practices also include performance bonuses tied to case acceptance or production goals.
A receptionist primarily handles greeting patients, answering phones, and scheduling appointments, while a Treatment Coordinator plays a more strategic role: guiding patients through treatment plans, financial discussions, and compliance follow-ups. Think of the Treatment Coordinator as the patient’s advocate and educator—not just an administrative point of contact.
Not necessarily. While many Treatment Coordinators have prior experience in dental or medical offices, the role is more about communication, organization, and trust-building than direct clinical work. Practices often provide on-the-job training for technical details.
Strong Treatment Coordinators often impact:
- Case acceptance rates (patients saying “yes” to treatment plans)
- Scheduling efficiency (appointments filled, fewer no-shows)
- Patient satisfaction scores (positive feedback, retention)
- Administrative accuracy (clean insurance claims, fewer billing errors)
