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If you’ve ever Googled “Unit Clerk job description template,” you’ve probably seen the same thing over and over again:
- A wall of bullet points.
- Buzzwords like “detail-oriented” and “multitasker.”
- A dry list of tasks that could apply to any admin role in healthcare.
But here’s the problem: most of those templates don’t actually help you attract a great Unit Clerk—they just give you something to copy and paste.
And when you use generic, lifeless job posts, the best candidates scroll right past.
That’s why this guide is different.
We’re not just giving you a plug-and-play job post. We’re going to walk you through what a Unit Clerk actually does, what makes a job post stand out, and how to write a listing that attracts organized, reliable, and emotionally intelligent candidates—the kind you actually want on your team.
👉 If you haven’t already read our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/ , check that out first. It’ll show you exactly why traditional job posts fail—and how to fix them.
Don’t let bad hires slow you down. WorkScreen helps you identify the right people—fast, easy, and stress-free.
What Does a Unit Clerk Actually Do?
A Unit Clerk is the organizational backbone of a hospital unit, clinic, or care facility.
They handle the day-to-day clerical work that keeps things running smoothly—like managing patient records, updating charts, answering phones, scheduling procedures, and communicating with both patients and staff.
But this isn’t just a paperwork role.
A good Unit Clerk is calm under pressure, great at multitasking, and able to communicate clearly with nurses, doctors, and patients alike. They’re often the first point of contact for visitors and play a critical role in making sure care teams are aligned and information is accurate.
Think of them as the person who keeps the engine of the unit running—quietly, efficiently, and with care.
Two Great Unit Clerk Job Description Templates.
✅ Option 1: Job Description For Experienced Candidates (Culture-First Style)
Job Title:
Unit Clerk at Willowview Medical Center (Full-Time | On-Site | $21–$24/hr)
Schedule:
Mon–Fri, 8:00 AM – 4:30 PM
🎥 Meet Your Manager
Want to get a feel for who you’d be working with? Watch this quick video from our hiring manager.
[Insert Loom or YouTube link]
Who We Are
At Willowview Medical Center, we’re not just providing healthcare—we’re building trust with every patient interaction. Our team is committed to creating a calm, organized, and welcoming environment for both staff and families. That’s why we’re looking for a Unit Clerk who brings not just administrative skills, but empathy, professionalism, and focus to everything they do.
What You’ll Do
You’ll be the communication hub and record-keeping specialist for our medical unit. From coordinating patient admissions to updating electronic health records, your work helps our nurses and doctors stay focused on what they do best—delivering care.
Here’s what your day might include:
- Greeting patients and families as they arrive on the unit
- Managing admission, discharge, and transfer documentation
- Answering calls and directing them to the appropriate staff
- Scheduling diagnostic tests and updating medical records
- Communicating with lab, pharmacy, and other departments to relay timely updates
- Keeping charts accurate, up-to-date, and HIPAA-compliant
What We’re Looking For
- 1+ year experience in a medical setting (hospital or clinic preferred)
- Familiarity with EMRs (electronic medical records) and scheduling systems
- Strong communication and multitasking skills
- Calm under pressure and attentive to detail
- High school diploma or GED
- Medical terminology knowledge is a plus
Perks and Benefits
- $21–$24/hour based on experience
- Health, dental, and vision insurance after 60 days
- 10 PTO days + 6 paid holidays per year
- Access to ongoing training and certification support
- Employee wellness programs and flexible scheduling options
Why This Role Is a Great Fit
This role is perfect for someone who thrives in structured, fast-paced environments and wants to feel the direct impact of their work on patient care. You’ll be part of a close-knit team where your attention to detail and reliability will be noticed—and appreciated. You won’t be micromanaged—but you’ll always be supported.
How to Apply
We respect your time. That’s why we use WorkScreen—a simple hiring platform that evaluates your skills, not just your résumé.
👉 Click here to apply: [Insert WorkScreen Link]
🌱 Option 2: Job Description For Entry-Level / Willing-to-Train Candidates
Job Title:
Entry-Level Unit Clerk | On-the-Job Training Provided (Hillside Community Hospital)
Type:
Full-Time | On-Site | $18–$20/hr
🎥 Hear from the Team
Watch this short intro from our hiring manager to learn more about our culture and what to expect.
[Insert Loom or YouTube link]
Who We Are
At Hillside Community Hospital, we believe in people-first healthcare. Our team supports one another and our patients with compassion, communication, and consistency. We’re growing fast—and we’re looking for someone who wants to grow with us. You don’t need experience. Just the right mindset, a willingness to learn, and a great attitude.
What You’ll Do
- Greet patients and family members with warmth
- Answer phones and direct questions to the right staff
- Help manage medical charts and patient records (we’ll train you!)
- Enter information into our computer system
- Schedule tests and appointments with other departments
- Keep the unit running smoothly with basic admin support
What You Need
- High school diploma or GED
- Strong communication and organization skills
- Comfortable using computers
- Friendly, professional, and open to feedback
- Previous admin experience is a plus—but not required!
Perks and Benefits
- $18–$20/hr starting wage
- Paid on-the-job training
- Health, dental, and vision insurance after 90 days
- 8 PTO days + 2 floating personal days per year
- Tuition reimbursement and mentorship programs for long-term growth
Why This Role Is a Great Fit
This is a rare chance to step into healthcare without needing years of experience. You’ll work alongside a supportive team that values patience, precision, and people skills. You’ll be trusted with real responsibilities from day one—and given the guidance to succeed.
How to Apply
We use WorkScreen to make our hiring process more fair, fast, and skills-based. After applying, you’ll complete a short evaluation to help us learn more about your strengths.
👉 Start your application here: [Insert WorkScreen Link]
Don’t let bad hires slow you down. WorkScreen helps you identify the right people—fast, easy, and stress-free.
Why These Unit Clerk Job Posts Actually Work
Here’s a breakdown of what makes these job descriptions more compelling than generic templates:
✅ 1. The Job Titles Are Clear and Contextual
Instead of simply saying “Unit Clerk,” we add important details—like the company name, location, job type, or even if training is provided.
- Why it works: It signals relevance immediately. Candidates know exactly what the role is, who it’s for, and whether it applies to them—before they even click.
✅ 2. Warm, Mission-Aligned Intros
Rather than jumping into responsibilities, both posts open with a friendly, purposeful message about the company’s mission and the role’s importance.
- Why it works: It shows you’re not just hiring a task-doer—you’re hiring a human being. People want to join teams that care about their culture, values, and people.
✅ 3. Video Element Adds a Personal Touch
Each post includes a Loom or YouTube video from the hiring manager.
- Why it works: Candidates feel more connected when they see a real person. It humanizes your company, builds trust, and helps your post stand out in a sea of text-only listings.
✅ 4. Responsibilities Are Framed Around Impact, Not Just Tasks
We didn’t just list “answer phones” or “update charts”—we explained how each task supports patient care and team efficiency.
- Why it works: Candidates want to know that their work matters. Framing responsibilities around outcomes makes the role feel more meaningful—and more attractive.
✅ 5. Entry-Level Version Emphasizes Growth and Training
Instead of filtering out less experienced candidates, the second job post invites them in—with reassurance that training and mentorship will be provided.
- Why it works: This approach attracts eager, high-potential talent who are often overlooked in overly rigid job descriptions.
✅ 6. Separate Sections for Perks and Culture
We clearly distinguish between:
- Perks and Benefits (what they get)
- Why This Role Is a Great Fit (why it’s worth their time)
- Why it works: Transparency builds trust. And when you clearly communicate both the practical value and the emotional value of the role, serious candidates take notice.
✅ 7. Human, Respectful Application Process
Both job descriptions close with a clear, respectful “How to Apply” section—and emphasize that candidates will be evaluated fairly using WorkScreen.
- Why it works: It removes guesswork, sets expectations, and signals that you take their time seriously. That alone makes your company stand out from 90% of employers.
Example of a Bad Unit Clerk Job Description (And Why It Fails)
Job Title:
Unit Clerk
Company:
City General Hospital
Job Type:
Full-Time
Job Summary:
City General Hospital is hiring a Unit Clerk to provide clerical support and assist in coordinating patient care. The ideal candidate will be responsible for managing patient records, answering phones, and supporting unit operations.
Key Responsibilities:
- Answer incoming phone calls
- File and manage patient records
- Provide clerical support to medical staff
- Schedule tests and procedures
- Perform data entry and other assigned tasks
Requirements:
- High school diploma
- Good communication skills
- Proficiency in Microsoft Office
- Prior hospital experience preferred
How to Apply:
Submit your resume and cover letter to hr@citygeneral.org. Only shortlisted candidates will be contacted.
🚫 Why This Job Post Falls Flat
1. The Job Title Is Too Generic
Just “Unit Clerk”—no mention of the department, location, or level.
- Why it fails: It tells the reader nothing about the environment, expectations, or uniqueness of the role. It’s a missed opportunity to signal relevance.
2. The Introduction Feels Like a Placeholder
“Hiring a Unit Clerk to provide clerical support…”
- Why it fails: There’s no story, no mission, no sense of team or purpose. It sounds like the company doesn’t care—and if you don’t care, why should the candidate?
3. Responsibilities Are Too Vague
“Other assigned tasks” and “clerical support” don’t tell candidates what the job actually looks like.
- Why it fails: Great candidates want clarity. If they don’t know what success looks like, they won’t apply—or worse, they’ll apply and leave quickly.
4. No Mention of Culture, Values, or Growth
The post never explains what the team is like, how people work together, or what growth opportunities exist.
- Why it fails: Culture fit is one of the top priorities for today’s job seekers. If you skip this, you lose strong, selective candidates.
5. No Perks, No Salary, No Benefits
Nothing is mentioned about what the candidate receives in return.
- Why it fails: It feels one-sided. Today’s candidates want transparency and fair value for their time. If you’re not willing to share this, they’ll move on.
6. The Application Process Is Cold and Dismissive
“Only shortlisted candidates will be contacted.”
- Why it fails: This comes across as impersonal and inconsiderate. It discourages good applicants who might be on the fence—and makes your brand seem outdated.
Bonus Tips to Instantly Improve Your Job Post
Once you’ve nailed the structure of your job description, here are a few extras that can give your post an edge—and help you attract stronger, more qualified applicants.
🔐 1. Add a Security & Privacy Notice
In today’s online hiring landscape, job scams are everywhere. A short note in your job post can reassure candidates that your process is safe and professional.
📝 Example:
We take the security and privacy of all job applicants very seriously. We will never ask for payment, bank details, or personal financial information at any stage of the hiring process.
- Why it works: It builds immediate trust, especially with candidates who’ve been burned by fake listings before.
🌴 2. Mention Leave or Flex Days
Most job posts talk about pay—but few mention time off. That’s a missed opportunity. Flexibility is a top priority for many candidates.
📝 Example:
Enjoy up to 24 flex days off per year, so you can recharge and come back stronger.
- Why it works: It signals that you care about work-life balance and employee well-being—not just productivity.
🚀 3. Highlight Training & Growth Opportunities
If your company offers mentorship, training stipends, or internal promotions—say so. Especially in entry-level roles, this can be a major motivator.
📝 Example:
We invest in your growth. You’ll have access to hands-on training, mentorship, and a clear path to advance into higher-level roles within our organization.
- Why it works: It attracts ambitious candidates—and keeps them engaged longer.
🎥 4. Add a Loom or YouTube Video from the Hiring Manager
You’ve already seen this in our job templates, but it’s worth calling out again: A 60-second video from the hiring manager builds instant credibility and connection.
📝 Example:
Watch this quick intro from your future manager to learn more about what we’re building together.
- Why it works: It humanizes your post and gives candidates a real feel for who they’ll be working with.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
These bonus elements only take a few minutes to add—but they can dramatically increase the quality of the applications you receive.
A Word of Caution: Don’t Rely on AI to Write Your Job Post from Scratch
With tools like ChatGPT, Jasper, and built-in generators in ATS platforms like Manatal and Workable, it’s tempting to click “Generate Job Description” and call it a day.
But here’s the truth:
If you rely on AI to write your job post without any context or human input, you’ll end up with something that:
- Feels robotic
- Lacks personality
- Attracts low-effort candidates
- Sounds just like every other post online
Remember—your job post is often the first impression a candidate gets of your company. If it’s bland and buzzwordy, the best candidates will scroll right past.
🤖 The Smarter Way to Use AI (And Actually Save Time)
AI can be a powerful tool—but only if you treat it like a collaborator, not a shortcut.
Here’s how to use it properly:
✅ Step 1: Feed It the Raw Ingredients
Before you open any AI tool, make a quick note of the essentials:
- What your company actually does
- What the role looks like day-to-day
- The tone and voice you want (casual, warm, professional, etc.)
- The kind of person you’re hoping to hire
- Any benefits, values, or culture points you want to include
- Your hiring process details
✅ Step 2: Use a Clear, Structured Prompt
Here’s a prompt you can copy and paste:
“Help me write a compelling job post for our company, [Company Name]. We’re hiring a [Job Title] to help with [Key Responsibilities]. Our culture is [Describe Your Company Culture], and we want to attract candidates who are [Ideal Traits]. We offer [Benefits + Salary Range], and our hiring process is [Describe It Briefly]. Here are some rough notes to guide the structure: [Paste Notes].”
You can even link to or paste in a good job description you like and say, “Make it similar in tone and format to this.”
✅ Step 3: Let AI Polish—Not Replace—Your Voice
Once you have a solid draft, use AI to:
- Improve flow and clarity
- Strengthen weak sections
- Reorganize structure if needed
- Catch repetitive or vague language
But don’t let it strip away your personality. The best job posts feel human—not like they came off an assembly line.
Build a winning team—without the hiring headache. WorkScreen helps you hire fast, confidently, and without second-guessing.
Need a Quick Copy-Paste Job Description? Use This as Your Starting Point
✅ Option 1: Conversational Job Description Template (Culture-First Style)
Job Title:
Unit Clerk – [Company Name], [Location]
[Job Type] | $[Salary Range] | [Working Hours or Shift]
🎥 Meet the Manager
Want to get a feel for who you’d be working with? Watch this short video from your future manager.
[Insert Loom or YouTube Link]
Who We Are
At [Company Name], we’re not just managing patient files—we’re building systems that help people get care faster, with less stress. Our team is supportive, organized, and dedicated to making things work smoothly behind the scenes. Now we’re looking for a Unit Clerk who shares that mindset and takes pride in keeping things running.
What You’ll Do
You’ll be the communication and documentation center of the unit—helping staff stay on track, keeping records updated, and making sure no detail slips through the cracks.
Your responsibilities will include:
- Greeting patients and families with professionalism
- Coordinating admissions, transfers, and discharges
- Maintaining up-to-date electronic and physical patient records
- Answering phone calls and directing inquiries
- Scheduling lab tests and communicating with internal departments
- Supporting nurses and physicians with clerical tasks
What We’re Looking For
- years of experience in a healthcare or administrative setting (or a strong willingness to learn)
- Proficiency in communication and multitasking
- Experience with EMRs is a plus, but not required
- Calm under pressure and detail-oriented
- High school diploma or equivalent required
Perks and Benefits
- Health, dental, and vision insurance
- Paid time off and flexible leave
- Training, mentorship, and room to grow
- Supportive team and well-structured onboarding
Why This Role Is a Great Fit
This is a great fit for someone who wants to be part of a team that values order, calm, and contribution. If you’re someone who thrives when people count on you—and you like being the go-to person who keeps things on track—you’ll love this role.
How to Apply
We use WorkScreen to make hiring fair, fast, and based on real skills. After applying, you’ll complete a quick evaluation so we can understand your strengths—beyond your résumé.
👉 Click here to apply: [Insert WorkScreen Link]
✅ Option 2: Traditional Format (Job Brief + Responsibilities + Requirements)
Job Title:
Unit Clerk – [Company Name]
Location: [City, State] | [Job Type] | $[Salary Range]
🎥 Intro from Your Hiring Manager
Watch this short video to get a better sense of who we are and what the role involves.
[Insert Loom or YouTube Link]
Job Brief
We’re hiring a Unit Clerk to join our [hospital/clinic/unit] team. This role involves managing patient records, coordinating scheduling, and assisting with administrative support in a fast-paced healthcare environment.
Responsibilities
- Answer phones and relay messages to the care team
- Schedule procedures and coordinate lab work
- Greet and assist patients and family members
- Maintain electronic medical records and physical charts
- Communicate with hospital departments to support timely patient care
- Provide general clerical support to nurses and physicians
Requirements
- High school diploma or GED required
- Administrative or healthcare experience preferred
- Familiarity with EMR systems is a plus
- Excellent organization and multitasking skills
- Strong written and verbal communication abilities
- Able to work calmly in a busy environment
Perks and Benefits
- Competitive salary ($[Insert Range])
- Paid time off and observed holidays
- Medical, dental, and vision insurance
- Career development support and internal advancement opportunities
- Collaborative team and structured onboarding
How to Apply
We use WorkScreen to ensure a fair and skills-first hiring process. You’ll complete a short evaluation that helps us understand how you work—beyond your resume.
👉 Start your application here: [Insert WorkScreen Link]
Let WorkScreen Handle the Next Step
Writing a great job post is just the beginning.
Once you’ve created a compelling, well-structured job description, the next challenge is identifying which applicants are actually qualified—and which ones are just good at writing polished résumés (or worse, using AI to game the system).
That’s where WorkScreen.io comes in.
🧠 WorkScreen helps you:
✅ Spot your top candidates automatically
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
✅ Test for real-world skills in a single click
With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
✅ Eliminate low-effort, AI-generated applicants
WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
If you’re tired of bad hires, wasted time, and applications that look better than they perform—WorkScreen is built for you.
Start building your team the smart way—by hiring people based on performance, not just paperwork.
FAQ
When hiring a Unit Clerk, look for a mix of technical, organizational, and interpersonal skills. Key skills include:
- Attention to detail: Accuracy is critical when handling medical records and patient information.
- Multitasking: Unit Clerks often juggle multiple requests from staff, patients, and departments at once.
- Professional communication: They need to speak clearly with nurses, doctors, patients, and families.
- Basic computer proficiency: Especially with EMRs (electronic medical records) and scheduling systems.
- Discretion and confidentiality: They’re often exposed to sensitive patient data and must uphold privacy at all times.
Soft skills like emotional intelligence, patience, and the ability to stay calm under pressure also go a long way in this role.
As of recent U.S. labor data, the average hourly wage for a Unit Clerk ranges between $17 and $24 per hour, depending on experience, location, and the healthcare facility.
In some urban hospitals or specialized units, experienced Unit Clerks can earn up to $26–$28/hour, especially if they handle complex patient loads or high-volume units. Entry-level positions may start at $15–$17/hour in smaller clinics or rural areas.
Certification is not always required—many employers hire candidates with a high school diploma or GED and provide on-the-job training. However, some organizations prefer candidates who have completed a Unit Clerk certificate program or have training in medical terminology, health office procedures, or EMR systems.
While both roles support administrative tasks in healthcare settings, a Unit Clerk typically works in a hospital unit and focuses on coordinating communication between departments, handling admissions, and supporting patient flow.
A Medical Secretary, on the other hand, often works in a front-desk or private clinic setting, handling scheduling, billing, and insurance documentation.
In short:
- Unit Clerks = unit operations + clinical support
- Medical Secretaries = front-office + admin tasks
