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If you’ve Googled “Bank Teller job description,” you’ve probably seen the same format over and over again:
Bullet points. Corporate buzzwords. No personality.
It goes like this: “Handle cash. Assist customers. Follow procedures.”
But here’s the problem:
That kind of post doesn’t actually attract great candidates — it repels them.
Top candidates aren’t excited by generic tasks or vague requirements. They want to know:
- Who they’ll be helping every day
- What kind of environment they’re walking into
- And why the job matters beyond just counting money
Most bank teller job descriptions don’t answer any of those things. They treat the role like it’s mechanical — when in reality, it’s a frontline, trust-building position that shapes the customer’s experience with your bank.
So if your current job post feels like a copy-paste formality, this guide will show you how to turn it into your best recruiting tool.
We’ll walk through what the role actually involves, give you two strong job description templates (including one for entry-level hires), and explain why they work. You’ll also see a bad example — and what to avoid.
And if you’re short on time? We’ve included quick-copy templates you can tailor in minutes.
✍️ Before we dive in, if you haven’t read our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/ , check it out. It breaks down exactly why generic posts fail — and what to do instead.
Ready? Let’s start by getting clear on what this role really is.
WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results
What A Bank Teller Actually Does (Their Role Explained)
At a glance, a bank teller might seem like someone who just handles transactions.
But in reality? They’re the face of your financial institution.
A great bank teller does more than count cash or process deposits. They greet customers, solve problems, answer questions, and often calm down frustrated people. They’re part customer service rep, part fraud detector, part financial guide — all while juggling accuracy, speed, and trust.
This is a role that requires more than just math skills or routine. It takes:
- Emotional intelligence to read customers and respond with patience
- Attention to detail to spot errors or suspicious activity
- Communication skills to explain products, policies, or procedures clearly
- Resilience and composure — especially during busy hours or difficult interactions
In short:
A bank teller isn’t just someone who sits behind a glass window. They’re a frontline relationship builder — someone who can make or break a customer’s trust in your institution.
If you’re hiring for this role, you’re not just looking for someone to handle cash.
You’re looking for someone who represents your values every single day.
Two Great Bank Teller Job Description Template
✅ Option 1: Job Description for Experienced Bank Teller
📌 Job Title: Experienced Bank Teller for Community Branch (Full-Time)
📍 Location: Tulsa, OK | 💼 In-Branch | 🕒 Mon–Fri | 💰 $17–$21/hour (based on experience)
🎥 A Quick Word from Our Branch Manager
Here’s a 60-second video from Sarah, our branch manager, explaining what it’s like to work here and what she’s looking for in the right candidate:
👉 [Insert Loom or YouTube Link]
Who We Are
We’re a community-focused credit union serving Tulsa families and small businesses for over 30 years. People trust us with their savings, dreams, and everyday banking — and we take that responsibility seriously. We’re now looking for a reliable, personable bank teller who can deliver excellent service while handling transactions with precision.
Our Culture
You’ll be joining a small, tight-knit team that believes in doing things the right way — even when no one’s watching. We believe in clear communication, mutual respect, and helping each other succeed. No micromanaging. No robotic scripts. Just real people doing work that matters.
What You’ll Be Doing
- Greet customers and handle transactions (deposits, withdrawals, check cashing, payments)
- Spot and flag fraudulent activity or unusual behavior
- Explain banking products in a clear, friendly manner
- Balance cash drawers and reconcile daily totals
- Support customers who may be confused, upset, or in a hurry
- Uphold compliance and security procedures (we’ll train you on the specifics)
What We’re Looking For
- 1+ year of teller, cashier, or customer service experience
- Comfort handling cash and resolving issues under pressure
- Tech-savvy and able to learn banking systems quickly
- Friendly, detail-oriented, and calm under pressure
- Bilingual (Spanish/English) a plus, but not required
Why This Role Is Worth Your Time
We offer more than just a paycheck:
- $17–$21/hr based on experience
- Medical, dental, and vision insurance
- 401(k) with employer match
- 15+ days PTO + paid holidays
- Monthly wellness stipends and professional development funds
Our Hiring Process
We respect your time. That’s why we:
- Review every application
- Respond within 7 business days
- Keep you informed at every step
- Use WorkScreen to evaluate your skills fairly and efficiently
To apply, click below and complete a quick skills-based evaluation:
👉 [Insert WorkScreen application link]
✅ Option 2: Entry-Level Bank Teller (We’re Willing to Train)
📌 Job Title: Entry-Level Bank Teller (Training Provided | Community Branch)
📍 Location: Tulsa, OK | 💼 In-Branch | 🕒 Mon–Fri | 💰 $15–$18/hour (based on learning curve)
🎥 Meet the Team
Watch this short video from our team explaining what it’s like to start as a new teller at our branch and how we support each other:
👉 [Insert Loom or YouTube Link]
About Us
We’re a growing neighborhood credit union that believes banking should be simple, transparent, and people-first. For over 30 years, we’ve served Tulsa’s local families, small business owners, and retirees with heart and integrity. We’re not a big bank — and we don’t want to be. We care about building trust, not chasing quotas.
Join a Team That Invests in You
You don’t need banking experience — just a friendly personality, sharp thinking, and a strong sense of responsibility. We’ll train you on everything you need to know, from transaction handling to customer service best practices.
What You’ll Be Doing
- Welcome customers and assist with basic transactions
- Learn how to spot fraud and handle sensitive information
- Shadow senior tellers and receive ongoing 1:1 support
- Build trust with every person you serve
- Grow into a skilled banking professional over time
What We’re Looking For
- High school diploma or GED
- Clear communication and people skills
- Organized, dependable, and eager to learn
- Experience in retail, hospitality, or caregiving is a plus
- You don’t need experience — we’ll show you how everything works
What’s in It for You
- Competitive pay: $15–$18/hr
- Paid training with real mentorship
- PTO + health benefits after 60 days
- Career path into full banking operations
- Work you can feel proud of
How to Apply
We use WorkScreen to make hiring fair and simple. Click below to take a short skills-based evaluation — no résumé black holes or ghosting here.
👉 [Insert WorkScreen application link]
Don’t let bad hires slow you down. WorkScreen helps you find the right people—fast, easy, and stress-free.
Breakdown of Why These Bank Teller Posts Work
Let’s break down exactly why the two job descriptions above are effective — and how they help you attract better candidates, faster.
✅ 1. The Job Titles Are Clear, Specific, and Purposeful
Instead of just saying “Bank Teller,” the posts add context:
- “Experienced Bank Teller for Community Branch (Full-Time)”
- “Entry-Level Bank Teller (Training Provided | Community Branch)”
This instantly tells candidates whether the role fits their level, what kind of workplace it is, and what to expect. It filters out the wrong applicants while drawing in the right ones.
✅ 2. They Include a Video From the Team or Manager
Adding a Loom or YouTube link personalizes your post. It shows candidates there are real people behind the job — not just a faceless HR system. And it builds trust from the start, especially in customer-facing roles like this.
✅ 3. There’s a Clear “About the Company” Section
Each post includes a short, non-corporate summary of what the bank or credit union does, who it serves, and what it stands for. This helps candidates quickly assess alignment with your mission and audience.
✅ 4. The Intros Are Warm, Human, and Contextual
They don’t start with robotic company overviews. They start with real talk:
- “We’re now looking for a reliable, personable bank teller…”
- “You don’t need banking experience — just a friendly personality…”
This makes the post feel like a conversation, not a broadcast.
✅ 5. Compensation and Perks Are Listed Upfront
Including pay range, benefits, and perks shows transparency and builds trust. Serious candidates want to know if the role is viable for their life before they invest time applying.
✅ 6. The Tone Is Respectful, Not Demanding
Instead of treating candidates like checklists, the tone speaks to them like equals. It highlights mentorship, growth, and clear expectations — rather than barking out requirements.
✅ 7. The Hiring Process Is Explained Clearly
No vague “only shortlisted candidates will be contacted.”
Instead, each post outlines:
- How applications are reviewed
- What to expect next
- Why WorkScreen is used to ensure a fair, efficient process
This removes guesswork and builds trust with applicants.
✅ 8. Each Post Speaks to the Why
The experienced version emphasizes:
“We believe in doing things the right way — even when no one’s watching.”
The entry-level version says:
“We care about building trust, not chasing quotas.”
This helps mission-aligned candidates feel like they’re joining something they can believe in.
Example of a Bad Bank Teller Job Description (And Why It Fails)
📌 Job Title: Bank Teller
🏢 Company: First American Bank
💼 Full-Time | In-Branch
📍 Location: Not Specified
Job Summary
First American Bank is seeking a teller to join our team. The successful candidate will be responsible for handling customer transactions, maintaining accurate records, and supporting branch operations.
Key Responsibilities
- Process deposits, withdrawals, and payments
- Balance cash drawer
- Assist customers with account inquiries
- Follow security procedures
- Perform other duties as assigned
Qualifications
- High school diploma
- 1–2 years of experience preferred
- Good communication and math skills
- Must be detail-oriented and reliable
How to Apply
Interested applicants should email their résumé and cover letter to hr@firstamericanbank.com by July 30, 2025. Only shortlisted candidates will be contacted.
❌ Why This Job Post Falls Short
1. The Job Title Is Generic and Uninspiring
“Bank Teller” says what the role is — but nothing more. No mention of experience level, location, or why it matters. It won’t stand out in a long list of search results.
2. The Introduction Is Cold and Lifeless
There’s no story, no context, no reason the role exists. It doesn’t explain what kind of customers they serve or what kind of workplace this is. It’s a job summary, not a hook.
3. No Mention of Company Culture or Mission
There’s nothing here about who the candidate would be working with or why the work matters. Candidates are left guessing whether this is a good environment — or a toxic one.
4. No Transparency on Salary or Perks
There’s no pay range, no mention of benefits, and no insight into what the company offers beyond a paycheck. That immediately lowers trust and filters out top-tier applicants.
5. Responsibilities Are Vague and Generic
The tasks listed could apply to any teller job from any year in any country. There’s no unique context, no mention of impact, and nothing that helps a candidate visualize the day-to-day experience.
6. The Application Process Feels Dismissive
“Only shortlisted candidates will be contacted” is the only communication about next steps. It signals:
“Don’t expect to hear from us.”
That’s demotivating — especially for someone who might have taken 30 minutes to carefully apply.
7. The Call to Action Is Cold and Transactional
“Email your résumé” is a bare minimum CTA. There’s no encouragement, no preview of the experience, and no effort to connect with the applicant.
This kind of job post might technically be “complete,” but it’s missing everything that top candidates look for today: clarity, connection, culture, and trust.
Bonus Tips to Make Your Bank Teller Job Post Stand Out
🔐 1. Add a Security & Privacy Notice to Build Trust
Job scams are rising — and candidates are wary. Including a short IMPORTANT NOTICE reassures them that your job is legitimate and safe to apply to.
✅ You can use something like:
IMPORTANT NOTICE: We care about your privacy and the security of your information. We will never ask for payment, personal financial details, or banking information during any part of the hiring process.
🧘♀️ 2. Mention Leave Days or Flex Time
Most job posts focus only on work, but serious candidates also care about rest. Even a simple mention of paid time off shows you value employee wellbeing.
✅ Try wording it like:
“Enjoy up to 15+ days of PTO, plus paid holidays. We believe rest makes great service possible.”
Or if you offer flex days:
“Recharge when you need to — our team members enjoy flexible personal days throughout the year.”
📈 3. Highlight Growth, Mentorship, or Career Paths
Bank teller roles are often stepping stones to bigger careers — so say it. If you invest in training or promote from within, make that clear.
✅ Examples:
“We promote from within — many of our team leads started as tellers.”
“You’ll get access to professional development funds and 1:1 mentorship to help you grow into senior roles over time.”
📹 4. Add a Short Video From the Hiring Manager or Team
As mentioned earlier, including a Loom or YouTube link gives your post warmth and personality. Candidates feel more connected and are more likely to apply.
✅ If you’re not sure what to say in the video, keep it simple:
- Introduce yourself and your team
- Say what kind of person you’re looking for
- Explain what it’s like working at your branch
Even a 45-second clip makes a huge difference.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
🗣️ 5. Show That You Respect the Candidate’s Time
Most job seekers feel like applying is a black hole. You can stand out just by being considerate.
✅ Examples:
“We review every application and respond within 7 business days.”
“Our process is designed to be fast and fair — no ghosting here.”
Even adding just two or three of these tips to your job post makes it far more engaging and trustworthy.
Should You Use AI to Write Job Descriptions?
It’s tempting to one-click generate a job description using tools like ChatGPT, Manatal, or Workable’s built-in AI.
But here’s the problem: AI-generated job posts without context tend to be generic, vague, and lifeless. They often:
- Say the same thing every other post says
- Fail to reflect your real values or team culture
- Attract low-effort applicants who are also using AI to apply en masse
So even if they look polished on the surface, they don’t connect with the kind of thoughtful, mission-aligned people you want on your team.
❌ The Wrong Way to Use AI
You type something like:
“Write a job post for a bank teller at First American Bank.”
AI will give you a job post that sounds professional — but it’ll be filled with:
- Buzzwords like “dynamic environment” or “team player”
- No mention of your real team, culture, or customers
- Zero personalization
- Cold, generic tone
The result? You sound like everyone else. And you miss the chance to connect with great candidates.
✅ The Smarter Way to Use AI
AI isn’t the problem — how you use it is.
You can get great results if you treat AI like a co-writer instead of a ghostwriter. Here’s how to do it right:
🛠 The Right AI Prompt Formula
Before prompting, prepare these raw ingredients:
- What your company actually does
- Who the ideal candidate is (skills, values, mindset)
- Your tone and culture
- Your benefits, pay range, and hiring process
- Any notes you’ve written already or examples you like
Then use a prompt like this:
“Help me write a job description for our company, [Insert Company Name]. We’re hiring a [Insert Job Title] to help with [Insert Key Responsibilities].
Our culture is [Describe Company Culture], and we want to attract candidates who are [Describe Ideal Traits].
We offer the following Benefits: [Insert Benefits]. Our pay range is: [Insert Range].
Here’s what our hiring process looks like: [Insert Process Details].
Also, here are some notes I’ve written to get started: [Paste Notes].
Please write the job post in a warm, conversational tone like this example: [Insert Link or Sample Text].”
💡 Pro Tip: Start With a Draft Like This Guide
You don’t have to start from scratch. Use this article as your base, then ask AI to help polish, shorten, or adjust sections to match your brand voice.
But remember: Your insight + AI = standout job post.
AI alone? That’s just another bland post in a sea of sameness.
Build a winning team—without the hiring headache. WorkScreen helps you hire fast, confidently, and without second-guessing
Need a Quick Copy-Paste Bank Teller Job Description Template?
✅ Option 1: Conversational Job Description Template (Culture-First Style)
📌 Job Title: Friendly, Detail-Oriented Bank Teller for Our Neighborhood Branch
📍 Location: [Insert City, State] | 💼 In-Branch | 🕒 [Insert Schedule]
💰 Pay: $[XX]–$[XX]/hour based on experience
Join a Team That Values People—Not Just Transactions
We’re looking for a personable and dependable bank teller who’s ready to build real relationships with customers—not just push buttons behind the counter.
At [Your Company Name], we serve our local community with honesty, clarity, and a human-first approach to banking. You won’t be stuck in a cold, corporate culture here. We believe in teamwork, mentorship, and treating people with care — both our customers and our employees.
What You’ll Do:
- Greet customers and handle deposits, withdrawals, check cashing, and payments
- Spot suspicious activity and protect customer accounts
- Help people understand our banking products in plain language
- Keep your cash drawer balanced and your systems organized
- Support the branch team with administrative and service needs
What We’re Looking For:
- 1+ year experience in banking, retail, customer service, or hospitality
- Clear communicator with a calm, friendly attitude
- Organized, detail-focused, and comfortable handling cash
- Tech-comfortable and quick to learn new systems
- Bilingual? That’s a plus, but not required!
Why You’ll Love Working Here:
- Competitive pay + performance incentives
- Health, dental, and vision insurance
- 401(k) with employer match
- Paid time off + holidays
- Growth opportunities and internal promotion path
- Supportive team, respectful culture, and real work-life balance
How to Apply:
We use WorkScreen to make hiring simple and fair. Click below to take a short skills-based evaluation — no résumé black hole, no waiting for weeks.
👉 [Insert WorkScreen Link]
🧾 Option 2: Structured Format (Job Brief + Responsibilities + Requirements)
Job Title: Bank Teller
Location: [Insert City, State]
Job Type: Full-Time | In-Branch
Salary: $[XX]–$[XX]/hour
Job Brief
We’re seeking a reliable and personable bank teller to join our branch team. You’ll be responsible for handling daily financial transactions and providing exceptional service to our customers. The ideal candidate is accurate, customer-focused, and calm under pressure.
Key Responsibilities:
- Process customer transactions (deposits, withdrawals, loan payments)
- Maintain accurate cash drawer and balance at end of day
- Answer customer questions and resolve issues
- Identify suspicious transactions and follow compliance procedures
- Assist with daily reporting, filing, and service requests
Requirements:
- High school diploma or GED
- 1–2 years of experience in banking, retail, or cash handling
- Strong communication and interpersonal skills
- High level of accuracy and attention to detail
- Ability to work in a fast-paced, team environment
Benefits:
- Hourly pay: $[XX]–$[XX]
- PTO, holidays, and health benefits
- 401(k) with company match
- Training and internal advancement opportunities
Application Process:
We use WorkScreen to evaluate candidates based on real-world skills — not just résumés. Click the link below to apply and begin our short, respectful evaluation process.
👉 [Insert WorkScreen Link]
Let WorkScreen Handle the Next Phase of Hiring
You’ve just written a thoughtful, human-centered job post — one that shows your culture, connects with candidates, and sets clear expectations.
Now let WorkScreen do the heavy lifting from here.
Here’s How WorkScreen Helps You Hire Smarter:
✅ 1. Identify Your Best Candidates Faster
WorkScreen automatically evaluates every applicant, scores them, and ranks them on a performance-based leaderboard so you can see your top candidates at a glance. That means no more guesswork or hours spent scanning résumés.
You get instant clarity on who’s most likely to succeed in the role — based on real performance, not buzzwords.
✅ 2. Assess Skills in One Click
Want to test attention to detail? Typing speed? Problem-solving?
WorkScreen includes one-click skill assessments so you can assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
✅ 3. Filter Out Low-Effort Applicants
WorkScreen helps you eliminate low-effort applicants including those who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
✅ 4. Respect Your Candidates’ Time (and Yours)
Your candidates deserve a clear, simple process.
With WorkScreen, there’s no back-and-forth, no ghosting, and no confusion. Just a straightforward, skills-first evaluation they can complete in minutes.
And for you? That means hiring decisions based on data — not gut feeling.
Ready to Streamline Your Hiring? Post your job. Share the link. Let WorkScreen automatically rank and filter your applicants. You’ll make better hires, save hours, and avoid costly mistakes — all without the complexity of a traditional ATS.
FAQ
A great bank teller combines technical accuracy with strong people skills. Here’s what to look for:
- Attention to detail – Precision is critical when handling money and following compliance protocols
- Customer service mindset – Tellers often serve as the first point of contact; friendliness and professionalism go a long way
- Communication skills – They should be able to explain banking products and policies clearly, even to frustrated or confused customers
- Calm under pressure – From long lines to fraud alerts, the role can be stressful
- Tech comfort – Tellers use multiple systems and should be able to learn quickly
- Integrity and trustworthiness – They’re handling confidential information and large sums of money
Soft skills like empathy, patience, and composure matter just as much as math ability.
In the United States, the average hourly wage for a bank teller ranges from $15 to $21, depending on experience, location, and institution size.
- Entry-level tellers typically start around $15–$17/hour
- Experienced or senior tellers can earn $18–$21/hour or more
- Urban markets or high-volume branches may offer higher pay or incentives
Some employers also offer bonuses, benefits, PTO, and professional development opportunities to stay competitive.
Yes — many banks are open to trainable candidates with no direct teller experience, especially for entry-level roles.
Look for transferable skills from:
- Retail
- Hospitality
- Customer service
- Call centers
- Food service
What matters most is attitude, reliability, and a willingness to learn. Many banks provide full onboarding and mentorship to help new hires ramp up.
Training typically takes 2 to 4 weeks, depending on the institution. Most programs include:
- Systems and software training
- Customer service protocols
- Compliance and security procedures
- Shadowing experienced tellers
- Hands-on transaction practice
Continued on-the-job learning and support usually extend beyond the first month.
