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What A Certified Nursing Assistant (CNA) Actually Does - Their Duties
A Certified Nursing Assistant (CNA) plays a vital role in patient care, ensuring comfort, support, and safety for individuals in healthcare settings. But the job isn’t just about performing basic healthcare tasks—CNAs are often the first point of contact for patients and their families, making emotional intelligence just as important as clinical skills.
In simple terms, a CNA assists with daily activities like bathing, dressing, and feeding patients, but they’re also there to provide reassurance and offer a comforting presence. They work closely with nurses and doctors, making sure that patients’ needs are met in a timely and compassionate manner. It’s a role that requires empathy, patience, and a deep understanding of how to interact with vulnerable individuals.
More than just performing tasks, CNAs are the heartbeat of a healthcare team—they ensure that operations run smoothly and that patients feel heard and cared for. Their role is about making a real difference in people’s lives, and that’s why finding the right person for the job is so important.
If you’re hiring a CNA, think about it this way: you’re looking for someone who can wear many hats, from caregiver to listener, while working as a reliable part of a larger healthcare team.
Two Great Certified Nursing Assistant Job Description Templates
1. Experienced CNA Job Description for Sunshine Health Care
Job Title: Experienced Certified Nursing Assistant (CNA)
Location: Sunshine Health Care – Phoenix, AZ
Job Type: Full-Time, In-Person
Salary Range: $18–$22 / Hour
Schedule: Monday–Friday, 7:00 AM – 3:00 PM
A Quick Word From Our Hiring Manager:
At Sunshine Health Care, we’re seeking an experienced CNA who is passionate about delivering compassionate, high-quality care. If you’re someone who thrives in a team-oriented environment and loves to make a meaningful impact on the lives of patients, we’d love for you to join our team!
About Us:
Sunshine Health Care has been a trusted provider of healthcare services in the Phoenix area for over 20 years. We pride ourselves on a warm, supportive work environment and delivering excellent patient care. We focus on building a culture where employees feel valued and have opportunities to grow.
Key Responsibilities:
- Assist with daily activities such as bathing, dressing, feeding, and ambulation for patients.
- Monitor and record patient vital signs, reporting any changes to nursing staff.
- Ensure patient comfort and safety at all times.
- Help with patient hygiene, and provide assistance with daily living activities.
- Work closely with physicians and nurses to implement care plans.
- Provide emotional support to patients and families, fostering a caring environment.
- Maintain accurate documentation in patient records.
- Follow all safety protocols and infection control procedures.
- Assist with housekeeping and basic clerical tasks as needed.
Required Qualifications:
- Valid CNA certification in Arizona.
- Minimum of 2 years of experience in a healthcare setting.
- Strong communication and interpersonal skills.
- Compassionate, dependable, and professional.
- Ability to work well in a team-oriented, fast-paced environment.
- Ability to perform physical tasks related to the role (e.g., lifting, standing for long periods).
Perks and Benefits:
- Competitive salary based on experience.
- Health, dental, and vision insurance available after 30 days.
- Paid time off (PTO) and holiday pay.
- 401(k) retirement plan with company matching.
- Tuition reimbursement for continued education.
- Paid training and mentorship programs.
- Employee wellness programs, including gym discounts.
- A supportive, collaborative work environment focused on career growth.
Why You Should Work With Us:
At Sunshine Health Care, we believe our employees are the heart of our organization. We offer a competitive compensation package, comprehensive benefits, and room for growth. You’ll be part of a team that values kindness, empathy, and teamwork in every aspect of our care.
How to Apply:
To apply, please submit your resume via our [WorkScreen Application Link] and complete our straightforward evaluation process. We’re excited to get to know you and look forward to having you join our team!
2. Entry-Level CNA Job Description for Sunshine Health Care
Job Title: Entry-Level Certified Nursing Assistant (CNA)
Location: Sunshine Health Care – Phoenix, AZ
Job Type: Full-Time, In-Person
Salary Range: $16–$18 / Hour
Schedule: Monday–Friday, 7:00 AM – 3:00 PM
A Quick Word From Our Hiring Manager:
Are you passionate about healthcare and looking to start your career as a Certified Nursing Assistant? At Sunshine Health Care, we’re looking for motivated, compassionate individuals who are eager to learn and grow with our team. If you have a genuine desire to help others, we’ll train you to excel in this rewarding field!
About Us:
Sunshine Health Care has been dedicated to providing high-quality care for over two decades. We take pride in a friendly and supportive environment where you’ll be treated like family. We are committed to your growth, offering robust training programs, mentorship, and opportunities to advance within the organization.
Key Responsibilities:
- Assist patients with daily activities such as bathing, dressing, feeding, and moving around.
- Take and record patient vital signs (temperature, pulse, blood pressure, etc.).
- Help patients with personal hygiene, including dental care and grooming.
- Ensure a clean, comfortable environment for patients.
- Provide emotional support to patients and encourage their independence.
- Work alongside nurses to implement basic patient care routines.
- Follow safety procedures and infection control standards.
- Assist with clerical duties, such as updating patient records.
- Communicate effectively with the team, patients, and families.
Required Qualifications:
- Valid CNA certification (or willingness to obtain within the first 6 months).
- Strong communication skills and a compassionate nature.
- Willingness to learn and grow within a healthcare setting.
- Ability to follow instructions and work as part of a team.
- Physical ability to perform job duties (lifting, bending, standing for long periods).
Perks and Benefits:
- Competitive starting salary.
- Health, dental, and vision insurance available after 60 days.
- Paid time off (PTO) and holiday pay.
- 401(k) retirement plan.
- Employee wellness programs, including gym discounts and mental health support.
- Paid CNA certification training and continued education opportunities.
- On-the-job mentorship with experienced CNAs.
- Friendly, supportive work culture focused on growth and development.
Why You Should Work With Us:
Sunshine Health Care is a place where you can grow your career and make a difference in the lives of others. We provide comprehensive training and ongoing support to help you build your skills. Join a team that values your contributions, fosters professional development, and genuinely cares about your success.
How to Apply:
To apply, please submit your resume via our [WorkScreen Application Link] and complete the evaluation process. We look forward to reviewing your application and hopefully welcoming you to our team!
Build a winning team—without the hiring headache. WorkScreen helps you hire fast, confidently, and without second-guessing.
Breakdown of Why These Posts Work
The key to attracting top talent for any role lies in crafting a job post that not only lists responsibilities but also connects emotionally with candidates. Let’s break down why the job descriptions above are effective:
1. Clear, Specific Titles
- Why it works: The job titles are not vague or generic. They clearly specify the position and the level of experience needed, immediately giving candidates clarity on whether the role fits their skill set.
- Example: “Experienced Certified Nursing Assistant (CNA)” versus just “CNA.” This helps candidates know right away if they are qualified for the position and adds specificity to the job post.
2. Warm Introductions with Context
- Why it works: A job post should never just be a dry list of tasks. A personal touch—like a welcoming message from the hiring manager—instantly makes the post more engaging.
- Example: “We’re looking for an experienced CNA who is passionate about delivering compassionate, high-quality care” helps potential applicants understand the company culture and get excited about the role.
3. Transparent Salary & Perks
- Why it works: Being upfront about compensation is a critical trust-builder. Top candidates appreciate transparency, as it saves them time and helps set expectations.
- Example: The inclusion of a clear salary range ($18–$22/hr) and a detailed benefits section ensures that candidates know exactly what to expect, which attracts more serious applicants.
4. Respectful Application Process
- Why it works: The way you invite candidates to apply says a lot about your company. Respecting their time and providing clear instructions on how to apply is key.
- Example: In both job descriptions, the call to action encourages candidates to submit their resumes through the WorkScreen application process, ensuring a smooth and transparent application experience.
5. Human Tone that Connects
- Why it works: A conversational, compassionate tone throughout the job description ensures that candidates feel welcomed and valued right from the start. This is especially important in healthcare roles, where empathy and emotional intelligence are essential.
- Example: Phrases like “We’re looking for motivated, compassionate individuals” and “We believe our employees are the heart of our organization” create a personal connection with applicants.
This breakdown highlights how every section of a job description plays a role in attracting high-quality candidates. By being clear, transparent, and human, you give yourself the best chance of connecting with top-tier CNAs who will thrive in your organization.
Example of a Bad CNA Job Description (And Why It Fails)
Here’s an example of a bad CNA job description that would likely turn off quality candidates and fail to attract top-tier talent.
Job Title: Certified Nursing Assistant (CNA)
Location: Sunshine Health Care – Phoenix, AZ
Job Type: Full-Time
Schedule: 9:00 AM – 5:00 PM
Job Summary:
We are seeking a CNA to assist with the basic care of patients. Responsibilities include tasks such as bathing, dressing, and feeding. Applicants should be able to work in a fast-paced environment and perform other duties as assigned.
Key Responsibilities:
- Help with bathing and dressing patients.
- Assist patients with eating and drinking.
- Monitor patient conditions and report to nursing staff.
Qualifications:
- High school diploma or equivalent.
- CNA certification required.
- Previous experience is preferred.
How to Apply:
Please send your resume to [email address]. Only shortlisted candidates will be contacted.
Why This Job Post Falls Short:
1. Generic Job Title
- Problem: The title is too broad and doesn’t provide context or specificity about the job, making it less appealing to top candidates.
- What Could Be Improved: Use a specific title like “Experienced Certified Nursing Assistant (CNA)” to indicate the level of experience you’re seeking.
2. No Mention of Culture or Mission
- Problem: This post doesn’t tell the candidate anything about the company or what makes it special. It feels like a transactional job post rather than an invitation to join a meaningful mission.
- What Could Be Improved: Include an “About Us” section that explains your company’s mission, values, and culture to show candidates what they’d be joining.
3. No Salary Information
- Problem: Leaving out compensation details is a red flag to many candidates, as it shows a lack of transparency. It might also drive away those who are looking for clear expectations.
- What Could Be Improved: Be upfront about the salary range to build trust and attract candidates who are a good fit for the position.
4. Cold Hiring Process
- Problem: The “How to Apply” section is vague and feels impersonal. Simply directing candidates to send an email does little to engage them, and it shows a lack of respect for their time.
- What Could Be Improved: Create a more engaging and respectful application process, such as directing candidates to an easy-to-use application system like WorkScreen, where they can submit their application and go through an automated evaluation.
5. Zero Personality in the CTA
- Problem: The call to action (“Please send your resume”) feels like a formality, with no warmth or invitation to connect. It lacks the energy needed to excite candidates.
- What Could Be Improved: A more engaging call to action could be something like: “Ready to join our compassionate team? Click the link below to apply and take the next step in your career with [Company Name].”
This job post illustrates several key mistakes: a lack of clarity, transparency, and emotional engagement. It’s a prime example of how a generic, impersonal job description can fail to attract the kind of candidates you want.
Bonus Tips To Make Your Job Post Stand Out
If you want your CNA job description to truly stand out and attract the best candidates, consider adding these advanced details to your post. These bonus tips will help you craft a job post that builds trust, creates excitement, and shows candidates you value them.
1. Add an IMPORTANT NOTICE to Build Trust
- Why it works: Trust is crucial, especially in healthcare roles. Job seekers want to feel secure about their personal information and the hiring process. By addressing security and privacy concerns upfront, you show candidates that you take their information seriously.
- Example Notice:
“We take the security and privacy of all job applicants very seriously. We will never ask for payment, bank details, or personal financial information during any part of the hiring process.”
2. Mention Leave Days or Flexible Time
- Why it works: Candidates value work-life balance, and offering time off is a great way to attract top talent. Flexible leave policies also signal that your company cares about employee wellbeing.
- Example:
“We understand the importance of downtime. Enjoy up to 24 flexible days off per year, so you can recharge and return to work refreshed and ready to make an impact.”
3. Highlight Training & Growth Opportunities
- Why it works: Many candidates are looking for jobs that offer career growth and opportunities to learn. Showcasing these aspects in your job description makes your role more attractive to ambitious professionals.
- Example:
“We invest in your development. Sunshine Health Care offers ongoing training, mentorship, and opportunities for career advancement, including tuition reimbursement for further education in healthcare.”
4. Add a Loom Video for Trust and Engagement
- Why it works: Video content can help make your job post feel more personal and authentic. By introducing your team, sharing your company culture, or simply explaining the role via video, you make candidates feel like they already know you.
- Example:
“Want to hear from our team? Check out this quick video from our hiring manager, [Name], to learn more about why working at Sunshine Health Care is such a rewarding experience.”
(Include Loom or YouTube link)
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
5. Emphasize a Clear, Respectful Application Process
- Why it works: Transparency about the hiring process not only sets expectations but also demonstrates respect for the candidate’s time. Candidates want to know how long the process will take and what to expect at each stage.
- Example:
“We understand that applying for a job can be time-consuming, which is why we aim to review every application within 48 hours. If you’re shortlisted, we’ll invite you to a virtual interview, followed by a skills assessment to ensure we’re a great match.”
These bonus tips help add that extra touch that sets your job post apart. They not only make your post more attractive but also show potential candidates that you care about their experience, growth, and well-being.
Should You Use AI To Write Job Descriptions?
In today’s fast-paced hiring environment, many recruiters turn to AI tools to help streamline the process of creating job posts. While AI can be incredibly helpful in terms of saving time, it’s important to use it wisely.
Why Using AI Blindly Can Lead to Boring, Ineffective Posts:
AI job description generators—while efficient—can produce generic, templated content that lacks personality and the essential human touch that attracts top talent. Here’s why relying solely on AI can be detrimental:
1. Generic Content
AI tools can create job descriptions that are technically accurate but lack the emotional connection or unique flair that speaks to the right candidates. They may churn out the same dry, impersonal language every time, which won’t inspire top candidates to apply.
2. Misses Company Culture
A great job post isn’t just about listing tasks and requirements—it’s about selling your company’s culture, values, and mission. AI can’t fully capture the essence of your workplace or communicate the personal, human aspect of your company culture, which is a critical factor for top-tier candidates.
3. Attracting the Wrong Candidates
When you use AI without considering the nuances of the role or the type of candidate you’re looking for, you may attract applicants who don’t align with your company’s needs. AI might generate a post that’s too broad, bringing in candidates who are merely looking for any job, not the one that’s the best fit for their skills and values.
How to Use AI Correctly in Job Descriptions:
While AI is useful, it should never replace your voice. Think of AI as a tool to enhance your work, not as a substitute for your input. Here’s how to get the best results:
1. Give AI Specific Information
Instead of feeding AI a generic prompt like “Write a job post for a CNA,” provide it with detailed company information, the role’s specific responsibilities, and the kind of candidate you’re seeking. This helps the AI generate more relevant content.
Example Prompt to Use AI Effectively:
“Help me write a job post for Sunshine Health Care. We’re hiring a CNA who will assist patients with daily activities, take vital signs, and provide emotional support. Our culture is collaborative, compassionate, and patient-centered. We want to attract candidates who are empathetic, dependable, and passionate about healthcare. We offer competitive pay, health benefits, and opportunities for professional growth. Here’s some information about our company and the team culture. Here are some additional notes I have written [paste notes]…”
2. Customize AI Output
Once AI generates a draft, personalize it. Add your company’s tone, voice, and mission. Highlight aspects of the role that are unique to your company and emphasize the values that will resonate with the right candidates.
3. Use AI for Refinement, Not Creation
AI can be a great tool for improving the clarity, grammar, and flow of your job post, but you should still do the heavy lifting of crafting the message. AI is best used for polishing language, not for generating your entire post from scratch.
In Summary:
AI is a great tool for enhancing the hiring process, but it should not replace the personal touch that makes your job posts stand out. By using AI to refine your job descriptions while ensuring that they reflect your company’s culture and values, you’ll attract more qualified candidates who are aligned with your mission and ready to make an impact.
WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results
Need Quick Copy-Paste Job Description Templates for Quick Use
✅ Option 1: Conversational Job Description Template (Culture-First Style)
Job Title: Certified Nursing Assistant (CNA)
Location: [Company Name] – [Location
Job Type: Full-Time, In-Person
Salary Range: $XX–$XX / Hour
Schedule: Monday–Friday, [Enter Schedule]
About Us:
At [Company Name], we’re more than just a healthcare provider—we’re a family. We’ve been serving the [Location] community for over 20 years, providing compassionate, high-quality care to our patients. Our team is built on trust, respect, and a shared mission to make a positive impact in people’s lives. We’re looking for a CNA to join our dedicated, caring team and help us continue our mission of delivering exceptional care.
Your Role:
As a CNA at [Company Name], you will be the hands and heart of our patient care. You’ll assist patients with daily activities, monitor vital signs, and offer emotional support to ensure they feel safe, cared for, and respected. You’ll work alongside a team of nurses and healthcare professionals to provide the best possible care for our patients.
Key Responsibilities:
- Assist with daily activities such as bathing, dressing, feeding, and ambulation.
- Monitor and record patient vital signs (temperature, pulse, blood pressure, etc.).
- Provide emotional and psychological support to patients and families.
- Work as part of a team to ensure smooth operations and high-quality care.
- Assist with maintaining patient records and documentation.
- Ensure patient comfort and safety at all times, following all safety protocols.
What We Look For:
- CNA certification in Arizona (or willingness to obtain within [X] months).
- Compassion, professionalism, and strong interpersonal skills.
- Ability to perform physical tasks such as lifting, standing for extended periods, and assisting patients with mobility.
- A positive attitude and a desire to help others.
- A team-oriented mindset and willingness to learn.
Why You’ll Love Working With Us:
At [Company Name], we believe in taking care of our employees just as much as we take care of our patients. We offer a competitive salary, comprehensive benefits, and opportunities for career growth. But more than that, we offer a culture where you feel valued and supported—where your work truly makes a difference.
How to Apply:
Ready to make a difference with us? Apply today by submitting your resume via [WorkScreen Application Link] and completing our quick evaluation process. We can’t wait to meet you!
✅ Option 2: Structured Job Brief + Responsibilities + Requirements Format
Job Title: Certified Nursing Assistant (CNA)
Location: [Company Name] – [Location]
Job Type: Full-Time, In-Person
Salary Range: $18–$22 / Hour
Schedule: Monday–Friday, 7:00 AM – 3:00 PM
Job Brief:
[Company Name] is looking for a compassionate and dependable Certified Nursing Assistant (CNA) to join our team. In this role, you will assist patients with daily living activities, monitor their vital signs, and provide emotional and physical support. You will work closely with our nursing team to ensure our patients receive the best care possible.
Key Responsibilities:
- Assist with activities such as bathing, dressing, and feeding patients.
- Record and report patient vital signs to the nursing staff.
- Provide emotional and psychological support to patients and families.
- Ensure patient safety and comfort, following infection control and safety protocols.
- Maintain accurate patient records and report changes to nursing staff.
- Assist in organizing patient care plans and collaborating with the healthcare team.
Required Qualifications:
- CNA certification in [Location].
- At least 1 year of experience in a healthcare or patient care setting (preferred).
- Ability to perform physical tasks related to patient care.
- Excellent communication and interpersonal skills.
- Compassionate, dependable, and professional in all interactions.
Perks and Benefits:
- Competitive pay based on experience.
- Health, dental, and vision insurance.
- Paid time off (PTO) and holiday pay.
- 401(k) with company matching.
- Tuition reimbursement for career advancement.
- On-the-job training and career development programs.
How to Apply:
To apply for the CNA role at Sunshine Health Care, submit your resume via [WorkScreen Application Link]. Our streamlined evaluation process ensures that we review every application fairly and efficiently. We look forward to receiving your application!
Let WorkScreen.io Handle The Rest
Now that you’ve got a compelling job description, it’s time to focus on how to streamline your hiring process and attract the best candidates. WorkScreen.io is here to help you do just that.
By integrating WorkScreen.io into your hiring process, you can:
Quickly Identify Your Most Promising Candidates
WorkScreen.io automatically evaluates, scores, and ranks applicants based on performance on a leaderboard, not just credentials. This makes it easy for you to spot the top talent, save time, and make smarter, data-driven hiring decisions.
Easily Administer One-Click Skill Tests
Don’t rely on resumes alone—assess candidates based on real-world ability with WorkScreen.io’s one-click skill tests. Whether it’s testing for clinical competencies or customer service skills, you’ll get an accurate, unbiased assessment that helps you hire with confidence.
Eliminate Low-Effort Applicants
WorkScreen.io’s helps you weed out low-effort applicants—those who use AI tools to apply, copy-paste answers, or rely on “one-click apply” features. This allows you to focus only on genuine, committed candidates who are serious about the role, making it easier to avoid costly hiring mistakes.
Enhance Your Candidate Experience
From job post to offer letter, WorkScreen.io ensures that candidates go through a smooth, transparent process. Our platform provides a fair and consistent evaluation that ensures top talent is recognized and rewarded—making sure they feel valued throughout their application journey.
Ready to Take Your Hiring Process to the Next Level? If you want to hire the best CNAs (or any role), WorkScreen.io is here to help. Start using WorkScreen.io today and make smarter, faster, and more informed hiring decisions.
FAQ
The average salary for a Certified Nursing Assistant (CNA) varies based on location, experience, and the type of healthcare facility. On average, CNAs in the U.S. earn between $14–$20 per hour, with some states or facilities offering higher wages based on demand, specialization, or experience. For example, CNAs in high-demand areas like California or New York may earn upwards of $25 per hour. It’s important to consider both salary and benefits when attracting top talent.
When hiring a CNA, there are several key skills you should look for to ensure the candidate will thrive in the role:
- Clinical Skills: Knowledge of basic patient care tasks, such as taking vital signs, administering medications, and assisting with daily activities like bathing and feeding.
- Communication Skills: CNAs must communicate clearly with patients, their families, and the healthcare team to ensure patients’ needs are met.
- Emotional Intelligence: CNAs should be compassionate, patient, and able to provide emotional support, especially when dealing with vulnerable patients.
- Attention to Detail: CNAs need to track patient conditions accurately and report changes to nursing staff in a timely manner.
- Physical Stamina: The role often requires standing for long periods and lifting or assisting patients with mobility. Physical endurance is essential.
- Time Management: CNAs need to manage their time effectively to complete various tasks while ensuring patient care is never compromised.
A great CNA isn’t just someone with the right certification—they’re someone who combines both hard skills (like clinical knowledge) and soft skills (like compassion and patience). Here are qualities of an ideal candidate:
- Compassionate and Empathetic: A deep caring for others is essential, as CNAs often work with patients who are elderly, ill, or disabled.
- Dependability: Healthcare facilities rely heavily on CNAs to ensure continuity of care. Being dependable and punctual is a must.
- Team Player: Since CNAs work closely with nurses, doctors, and other healthcare professionals, being a team player is critical for seamless patient care.
Employee retention in healthcare roles can be challenging due to high burnout rates. Here are some strategies to help retain your CNAs:
- Offer Competitive Pay & Benefits: Offering a competitive salary, health insurance, paid time off, and retirement benefits can make your facility more attractive to potential candidates.
- Provide Growth Opportunities: CNAs are often looking for opportunities to advance in their careers. Offering continued education, certification programs, and promotion opportunities can help retain staff.
- Create a Positive Work Environment: Foster a supportive work culture where CNAs feel valued. Recognize their hard work and provide opportunities for feedback and improvement.
To ensure a CNA is a good fit for your team, conduct thorough interviews and use tools like skills assessments and cultural fit evaluations. Here’s how you can do it:
- Behavioral Interviews: Ask questions that test for emotional intelligence, problem-solving, and how candidates handle difficult situations.
- Skills Assessments: Administer a practical test to evaluate their clinical skills and ability to perform common CNA tasks.
- Cultural Fit Evaluation: Assess whether the candidate’s values and approach to patient care align with your facility’s mission and culture.
Common mistakes include:
- Not Considering Cultural Fit: Hiring based solely on clinical skills without considering how a candidate will interact with your team can lead to friction and poor team dynamics.
- Overlooking Soft Skills: CNAs need strong interpersonal skills, but these are often overlooked in favor of clinical expertise. Make sure you evaluate emotional intelligence and communication skills.
- Not Providing Enough Training: Even experienced CNAs may need onboarding or training specific to your facility’s protocols. Lack of training can lead to inefficiency and dissatisfaction.
