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If you’ve Googled “Content Moderator job description,” you’ve probably seen the same thing over and over again—
Dry bullet points. Vague responsibilities. And generic phrases like “monitor online content” or “enforce community guidelines.”
But here’s the truth:
Most of those posts don’t help you attract the right kind of content moderator—they just help you check a box.
And that’s a problem.
Because content moderation isn’t a filler job. It’s critical to your brand’s trust, safety, and reputation. The wrong hire could let harmful content slip through. The right one? They protect your community, your platform, and your team’s peace of mind.
In this guide, we’re going to break the mold.
We’ll show you exactly how to write a clear, human, and effective content moderator job post—the kind that actually attracts thoughtful, detail-oriented people who can handle this work with empathy and precision.
Before we get into examples, if you haven’t already, check out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/. It walks through everything you need to know—from structure to tone to candidate psychology.
It breaks down why most job posts fail—and how you can write one that connects, converts, and helps you hire smarter.
Don’t let bad hires slow you down. WorkScreen helps you find the right people—fast, easy, and stress-free.
What A Content Moderator Actually Does - Their Roles
So what does a Content Moderator actually do?
In simple terms:
A content moderator reviews user-generated content—like posts, comments, images, or videos—and decides what stays and what gets removed based on the platform’s guidelines.
But here’s the deeper truth:
They’re not just checking boxes or following rules. Content moderators are the digital gatekeepers of your brand. They protect your platform from abuse, misinformation, spam, and harmful content—often in fast-paced, high-pressure environments.
They need more than just rule-following ability.
They need:
- Strong judgment
- Emotional resilience
- Attention to detail
- And the ability to balance enforcement with empathy
Whether they’re working on a social media platform, a community app, a marketplace, or a dating site, the job demands focus, consistency, and care. The best content moderators don’t just remove what’s harmful—they help uphold the integrity of your entire platform.
That’s why writing a thoughtful job post matters.
You’re not just hiring a button-pusher—you’re hiring someone who protects your users, shapes your community, and often makes dozens of judgment calls every hour.
Two Great Content Moderator Job Description Templates
Job Description For Experienced Content Moderator
📌 Job Title: Content Moderator for Dovetail Marketplaces (Remote)
💼 Type: Full-Time | Remote
💰 Salary: $19–$24/hour (based on experience)
🕒 Schedule: Mon–Fri, 9AM–6PM EST
🎥 A Quick Message from the Hiring Manager
Before we dive in—here’s a quick video from our Trust & Safety Lead, Mia (Watch here: [Insert Loom/YouTube link])
She shares a bit about our team culture, the role, and what we’re looking for.
🏢 Who We Are
Dovetail is a fast-growing online marketplace helping small retailers across the U.S. sell vintage, handmade, and independent products. We’re on a mission to make curated, ethical commerce more accessible to everyday shoppers—and to do that, we need a safe, trustworthy platform that people can rely on.
We’re looking for an experienced content moderator to help us maintain that trust.
You’ll be joining our remote-first team of 45, working alongside Trust & Safety, Support, and Product to keep our content clean, compliant, and community-friendly.
🧠 What You’ll Be Doing
- Monitor user-generated content (product listings, comments, reviews) for policy violations
- Review flagged reports and take appropriate action
- Escalate edge cases to senior moderation staff or legal
- Identify trends and contribute to updating moderation guidelines
- Collaborate with Support and Product teams to improve content workflows
✅ What We’re Looking For
- 1+ year of experience in content moderation, trust & safety, or platform compliance
- Strong decision-making and pattern-recognition skills
- Ability to handle sensitive or graphic content with professionalism
- Clear, concise writing and documentation habits
- Familiarity with moderation tools like Zendesk, Hive, or Khoros is a plus
- Based in the U.S. or able to work EST hours
💼 Perks & Benefits
- Fully remote with equipment provided (laptop, webcam, headset)
- $300 annual wellness stipend
- 15 paid vacation days + 2 mental health days
- Health, dental, and vision insurance
- Annual team retreat (optional but encouraged)
🌟 Why This Role Is a Great Fit
- You’ll work in a mission-driven team that values safety and transparency
- You’ll get ownership of your work and a voice in process improvements
- You’ll directly contribute to a more ethical, respectful internet
- You’ll grow into senior roles in Trust & Safety if that’s your path
🤝 How We Hire
We respect your time. Here’s our process:
- You’ll apply via WorkScreen (takes ~15 minutes)
- If shortlisted, you’ll complete a scenario-based skills test
- We’ll invite top candidates for a 30-min video chat with the Trust & Safety Lead
- Final candidates will have a quick reference and background check
📥 How to Apply
We use WorkScreen to keep hiring fair and skills-based.
👉 [Apply through WorkScreen here]
We’ll review every application and keep you informed throughout the process.
Job Description For Entry-Level Content Moderator (Willing to Train)
📌 Job Title: Junior Content Moderator at NeighborNet (Remote – Entry-Level Welcome)
💼 Type: Full-Time | Remote
💰 Pay: $16–$20/hour
🕒 Schedule: Flexible (5 days/week, occasional weekends)
🎥 Meet the Team (1-Minute Video)
Before we jump in, here’s a short video from our Community Operations Lead, Jay (Watch here: [Insert Loom/YouTube link])
He’ll walk you through what this role is all about and what kind of people thrive on our team.
🏢 Who We Are
NeighborNet is a fast-growing local community platform connecting neighbors, small businesses, and local events in over 200 cities across the U.S.
Our mission is to make neighborhoods stronger, safer, and more connected. Every day, our users post about everything from lost pets to garage sales, and we’re building a trusted digital space where people feel safe to share and connect.
To keep that promise, we’re hiring an entry-level content moderator—someone with good judgment, a strong sense of fairness, and a heart for community.
🧠 What You’ll Be Doing
- Reviewing user posts, event listings, and comments for policy violations
- Flagging or removing content that breaks community guidelines
- Responding to reports from users in a timely, respectful manner
- Learning how to handle edge cases with nuance and care
- Supporting our Trust & Safety team by reporting patterns and issues you spot
✅ You’re a Great Fit If You:
- Are dependable, focused, and good at staying calm under pressure
- Are comfortable working with written content for extended periods
- Can review sensitive posts with maturity and empathy (we provide training)
- Have strong written communication and documentation skills
- Have a curious mindset and are open to feedback and learning
- Have access to a stable internet connection and a quiet workspace
🎓 No Experience? No Problem.
We’ll teach you everything you need to know. If you’ve worked in customer service, education, retail, support, or social media—you’ve already built skills we value.
💼 Perks & Benefits
- Work-from-home with equipment provided (laptop, webcam, headset)
- Paid training and onboarding
- 12 days paid time off + 2 mental wellness days
- Access to therapist-led support sessions once/month
- Internet reimbursement up to $50/month
- Annual performance bonus based on team impact
🌟 Why This Role Is a Great Fit
- You’ll be part of a team that’s building something meaningful for real people
- You’ll grow into more senior roles with coaching and mentorship
- You’ll work on a platform where your actions genuinely shape user trust
- You’ll be heard—our moderators influence how policies evolve over time
🤝 Our Hiring Process
We care about fairness and clarity. Here’s what to expect:
- Apply via WorkScreen—we’ll assess your thinking, not just your résumé
- Complete a short scenario-based evaluation
- Get invited to a casual video interview with our hiring team
- If it’s a match, we’ll guide you through the onboarding process
📥 How to Apply
We use WorkScreen to make hiring more transparent and skills-first.
👉 [Apply here via WorkScreen]
Every application gets reviewed, and we’ll keep you updated at every stage.
Build a winning team—without the hiring headache. WorkScreen helps you hire fast, confidently, and without second-guessing.
Why These Content Moderator Job Posts Work
✅ 1. Clear and Specific Job Titles
Instead of vague titles like “Content Moderator,” each post includes added context:
- “Content Moderator for Dovetail Marketplaces (Remote)”
- “Junior Content Moderator at NeighborNet (Remote – Entry-Level Welcome)”
These titles communicate who the job is for, where it’s based, and what level it’s at—helping the right candidates self-select and improving post visibility in search results.
✅ 2. A Warm, Human Introduction
Both posts start with a short hook and a clear mission:
- Dovetail connects small retailers to ethical buyers.
- NeighborNet builds stronger local communities.
They position content moderation as important, not mechanical, and show candidates how their work ties into something meaningful. That instantly attracts people who care about impact—not just paycheck.
✅ 3. Embedded Video From the Hiring Manager
Including a short Loom or YouTube video from the team lead builds trust, transparency, and personality. It shows there’s a real person behind the job post—and makes your company stand out immediately.
✅ 4. Real-World Language, Not HR Jargon
No robotic buzzwords. Just plain English.
Phrases like:
- “You’ll help keep our platform safe and high-trust…”
- “You’ll be joining a team that’s building something meaningful…”
…create a human tone that invites people in—especially those who care deeply about the work but might be turned off by corporate lingo.
✅ 5. Transparent Perks & Salary Info
Both job posts include:
- Salary range
- Work schedule
- Benefits and stipends
- Paid time off
- Mental health support
This kind of transparency builds trust and filters out unqualified or misaligned candidates early, which saves time and improves applicant quality.
✅ 6. Two Tailored Approaches for Different Candidate Profiles
- One post is written for an experienced moderator (Dovetail), focusing on responsibility, speed, and judgment.
- The other is built for someone with no formal experience (NeighborNet), offering support, training, and room to grow.
By tailoring the tone, expectations, and requirements to each audience, you attract the right mindset, not just a checklist of qualifications.
✅ 7. Modern, Respectful Hiring Process
Both posts clearly explain:
- What will happen after applying
- How long it will take
- That every application will be reviewed by a human
This simple clarity shows you respect candidates’ time and effort—something most job posts completely ignore.
✅ 8. A Thoughtful, Mission-Aligned CTA
Instead of “Submit your resume,” both end with:
“We use WorkScreen to keep hiring fair and skills-based.”
This:
- Sets clear expectations
- Ties in your screening platform
- Leaves the reader with a feeling of fairness and professionalism
Example of A Bad Content ModeratorJob Post (And Why it Fails)
Job Title: Content Moderator
Company: XYZ Corp
Job Type: Full-Time | Remote
Salary: Not disclosed
Deadline: Rolling basis
Job Summary
XYZ Corp is looking for a content moderator to review content on our platform. The ideal candidate will have an eye for detail, follow guidelines, and ensure our site stays compliant.
Responsibilities
- Monitor and review user-generated content
- Enforce community standards and platform policies
- Flag inappropriate content
- Work with moderation tools and team leads
Requirements
- Bachelor’s degree preferred
- Ability to work independently
- Familiarity with social media or online communities
- Basic computer skills
How to Apply
Interested applicants should send their resume and a short cover letter to jobs@xyzcorp.com. Only shortlisted candidates will be contacted.
❌ Why This Job Post Fails to Attract the Right Candidates
🚫 1. The Job Title Is Vague and Generic
Just saying “Content Moderator” doesn’t tell us who it’s for, what kind of content they’ll be moderating, or why the role matters. It could apply to anything—from social media to medical forums. There’s no specificity.
🚫 2. The Introduction Is Cold and Uninspired
The summary gives no context, no mission, and no emotional connection to the role. It reads like a formality. There’s no sense of purpose behind the work—just tasks.
🚫 3. No Mention of Culture, Support, or Team
There’s no “who we are” section, no team dynamic, no insight into the company values, and no mention of what it’s like to actually work there. It feels faceless and transactional.
🚫 4. Responsibilities Are Bare-Bones
These duties are so high-level and bland, they could describe almost any moderation job. There’s no mention of platform type, volume, tools, or content categories.
🚫 5. Requirements Are Outdated and Limiting
The post asks for a bachelor’s degree but gives no real justification. And “basic computer skills” for a moderation role? That signals that the employer doesn’t understand the tools or realities of the job.
🚫 6. No Perks or Compensation Info
Leaving out the pay range, benefits, or even a general idea of compensation feels secretive and outdated. Today’s candidates expect transparency—and serious ones will skip right past this.
🚫 7. The Hiring Process Feels Dismissive
Ending with “Only shortlisted candidates will be contacted” feels cold and disrespectful. It gives candidates no visibility into the process, no timeline, and no sense of fairness.
🚫 8. No Personality in the CTA
There’s no human voice, no encouragement, and no sense of excitement. Just a cold email address and vague instructions.
Bottom Line:
This kind of job post doesn’t just attract fewer applicants—it attracts the wrong ones. You’ll likely hear from people applying to everything without reading carefully. And the great candidates? They’ll scroll right past.
Bonus Tips to Make Your Job Description Stand Out
✳️ Tip 1: Add a Trust Notice to Protect Candidates
Fraudulent job posts are on the rise. A short security notice shows you care about candidate safety and builds instant credibility.
What to add:
IMPORTANT NOTICE:
We will never ask for payment, banking details, or personal financial information at any stage of the hiring process. Please report any suspicious activity claiming to represent [Your Company Name].
✳️ Tip 2: Mention Leave Days or Flex Time
Today’s candidates care about work-life balance as much as salary. Mentioning this—even briefly—makes your post stand out from 90% of listings that ignore it.
Example phrasing:
“Enjoy up to 15 paid vacation days per year plus two mental health days—because great work starts with rest.”
✳️ Tip 3: Highlight Training and Growth Opportunities
Especially for entry-level roles, growth matters. Show that this isn’t a dead-end job.
Example phrasing:
“We invest in your development. From onboarding to ongoing coaching, you’ll have support every step of the way—and a path to more senior roles.”
✳️ Tip 4: Embed a Loom or YouTube Video From the Hiring Manager
We’ve already added this in the job templates, but it’s worth emphasizing again: a short video builds trust, humanizes your company, and improves engagement and conversions. Even a simple “Hello” from the hiring manager goes a long way.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
✳️ Tip 5: Add a Section Called “What Our Team Says”
If you’ve collected anonymous employee feedback or have Glassdoor reviews, quote one.
Example:
“I’ve never worked anywhere that takes candidate fairness so seriously. We use real evaluations, not just résumés—which makes me proud to be part of the hiring team.” —Current Content Moderator
Even one quote like this can make your job post 10x more relatable.
Should You Use AI to Write a Job Post?
🤖 The Short Answer: Yes—and No.
AI can be helpful. But if you rely on it too heavily, you’ll end up with a generic job description that sounds like it was copied from the internet—and top candidates will feel it immediately.
❌ Why You Shouldn’t Let AI Write It for You
Using AI without any input often leads to:
- Vague, recycled language that doesn’t reflect your company or role
- Boring tone with no mission, no emotion, and no urgency
- Attracting the wrong candidates who skim and apply to everything
- A weak first impression—especially when your job post is the first real interaction a candidate has with your brand
In short: if your job post feels like a formality, your best candidates won’t apply.
✅ The Right Way to Use AI (with Prompts)
AI is a powerful tool if you treat it like a writing assistant, not a replacement. You bring the context, and it helps you shape your ideas.
Here’s a sample AI prompt you can use:
🧠 Example Prompt:
“Help me write a job post for our company, NeighborNet. We’re hiring a Junior Content Moderator to review user-generated posts and comments across our platform. Our mission is to connect local neighborhoods and keep digital communities safe. Our culture is collaborative, calm, and human-first—we want to attract candidates who are observant, emotionally resilient, and eager to grow. We offer paid training, 12 days of leave, mental health support, and use WorkScreen to evaluate candidates fairly. Here are my notes so far…” [Paste notes]
This gives AI:
- Clear company background
- Role specifics
- Tone and cultural traits
- Benefits and hiring process
- Raw ideas to work from
Let it organize your writing or clean up your tone—but don’t ask it to do the thinking for you.
🧩 The Bottom Line
You wouldn’t let AI choose who to hire without context—so don’t let it write the post that attracts them either.
Use AI like a smart assistant: give it something great to work with, and it’ll help you shape a strong, high-converting job description that still sounds like you.
WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results
Copy-Paste Job Description Templates (Quick Use)
✅ Option 1: Conversational, Culture-First Template
📌 Job Title: Content Moderator at [Company Name]
📍 Location: [Remote or City, State]
📅 Job Type: [Full-Time / Part-Time]
💰 Compensation: $[XX]–$[XX]/hour (based on experience)
🕒 Schedule: [e.g., Mon–Fri, 9AM–6PM]
🎥 Quick Video From the Hiring Manager
Here’s a short video from our [Head of Trust & Safety] sharing what we’re building, what this role involves, and the kind of mindset that thrives on our team.
Watch it here: [Insert Video Link]
🏢 Who We Are
At [Company Name], we’re building a platform where people can connect, share, and contribute without fear of spam, abuse, or harmful content. Whether we’re supporting creators, communities, or small businesses—trust is at the center of everything we do.
We’re now hiring a content moderator to help us uphold that trust. If you’re someone who notices the details, thrives in fast-paced environments, and cares about community safety—we want to hear from you.
🧠 What You’ll Do
- Monitor user-generated content for community guideline violations
- Respond to user reports and take appropriate moderation actions
- Flag sensitive or complex cases for escalation
- Document trends and help improve moderation policies
- Collaborate with Support and Trust & Safety teams
✅ What We’re Looking For
- Sound judgment and emotional maturity
- Comfort reviewing repetitive or sensitive content
- Strong writing and communication skills
- Ability to stay focused and act quickly
- Bonus: experience with moderation tools or platforms like Zendesk, Hive, etc.
💼 Perks & Benefits
- Remote-first work culture with flexible hours
- Equipment provided (laptop, webcam, headset)
- Paid time off + mental wellness days
- Ongoing training and learning support
- Monthly wellness or internet stipend
🌟 Why This Role Is a Great Fit
- Your work directly impacts real people every day
- You’ll help shape the policies and culture of our platform
- You’ll join a team that values fairness, clarity, and growth
- You’ll be treated like a human—not just another ticket-responder
📥 How to Apply
We use WorkScreen to evaluate candidates based on skill, not just resumes.
👉 Apply here: [Insert WorkScreen Link]
You’ll complete a short, fair assessment—and we’ll keep you updated throughout the process.
🧱 Option 2: Structured Format (Job Brief + Responsibilities + Requirements)
📌 Job Title: Content Moderator
📍 Location: [Remote or In-Office – City, State]
📅 Job Type: [Full-Time or Part-Time]
💰 Compensation: $[XX]–$[XX]/hour
🎥 Meet Your Team
Watch a short video from our hiring manager outlining what this role is all about and how moderation works at [Company Name].
Watch here: [Insert Video Link]
📝 Job Brief
[Company Name] is hiring a content moderator to help manage user-generated content across our platform. This role involves reviewing posts, comments, and reports to keep our online space safe and aligned with our community guidelines.
📌 Responsibilities
- Review and moderate text, images, or videos submitted by users
- Apply platform rules and content policies consistently
- Escalate edge cases to senior moderators or policy leads
- Provide insights on recurring trends or issues
- Use moderation tools and dashboards to stay organized
✅ Requirements
- Strong attention to detail
- Ability to make quick, fair decisions
- Good written communication skills
- Comfortable working independently in remote settings
- Experience with moderation platforms or support tools is a plus
💼 Perks & Benefits
- Remote work flexibility
- Paid vacation and mental health days
- Equipment reimbursement or company-provided gear
- Learning and development opportunities
- Supportive and mission-aligned team
📥 How to Apply
We use WorkScreen to make hiring more efficient and fair.
👉 Apply through this link: [Insert WorkScreen Link]
You’ll go through a short skill-based assessment designed to highlight your strengths—not just your resume.
Let WorkScreen Handle the Next Step
🚀 Ready to Find the Right Content Moderator, Faster?
Once your job post is live, the next challenge is figuring out who to move forward with—and fast.
That’s where WorkScreen.io comes in.
✅ WorkScreen helps you:
● Quickly identify your most promising candidates
Instead of guessing based on resumes, WorkScreen automatically evaluates every applicant and ranks them on a performance-based leaderboard. You’ll see who can actually do the work—not just who sounds good on paper.
● Easily administer one-click skill tests
Want to test judgment, pattern recognition, or rule application? WorkScreen lets you set up smart evaluations in minutes—so you can assess real skills that matter for moderation roles.
● Eliminate low-effort or AI-generated applicants
WorkScreen filters out people who are copy-pasting answers, using “one-click apply,” or relying on AI tools to fake responses. That means less noise—and more focus on serious, qualified talent.
💡 Bottom Line:
Hiring the wrong moderator can damage trust, burn time, and cost you. WorkScreen helps you hire confidently, fairly, and fast—especially for roles like content moderation where accuracy, judgment, and endurance matter.
FAQ
Look for a combination of hard and soft skills. Great content moderators typically have:
- Strong attention to detail – to catch policy violations quickly
- Emotional resilience – to handle sensitive or disturbing content without burnout
- Sound judgment – to make consistent, fair decisions
- Written communication skills – for documenting reports and escalating issues
- Tech fluency – comfort using moderation tools, dashboards, or ticketing platforms
- Pattern recognition – ability to spot spam, manipulation, or emerging trends
Bonus points if they’ve worked in community management, customer support, trust & safety, or roles requiring daily decision-making.
As of 2025, the average salary for a content moderator in the U.S. ranges from $35,000 to $55,000 per year depending on:
- Experience level (entry-level vs. senior)
- Industry (social platforms tend to pay more than e-commerce)
- Location (remote roles may have more flexible pay bands)
- Content type (sensitive or regulated industries may offer hazard or hardship pay)
Hourly rates typically range from $16 to $25/hour. Senior or specialized roles (e.g., moderation lead or policy review) can earn higher.
It depends on the volume and nature of user activity on your platform.
As a rough benchmark:
- If your platform has under 1,000 active users/day, one full-time moderator may be enough.
- For 5,000+ daily users, you’ll likely need a small team working in shifts.
- For sensitive or real-time platforms (e.g., livestreaming, dating, or comment-heavy apps), moderation coverage may need to be 24/7.
You can also start with part-time or contract moderators and scale up as content volume increases.
Content moderation is about enforcing rules: reviewing, removing, and reporting content that breaks platform guidelines.
Community management is about building relationships: engaging users, answering questions, and supporting community growth.
While they often collaborate, content moderation is more reactive and policy-driven, whereas community management is proactive and people-focused.
