Loan Processor Job Description Template (Roles, Responsibilities and Duties)

Share

If you’ve Googled “Loan Processor job description template,” you’ve probably come across dozens of articles.

But let’s be honest—most of them are painfully generic.

They list bullet points. Use buzzwords. Toss in a few responsibilities and call it a day.

But here’s the problem: they don’t actually help you hire the right person.

They don’t tell you how to write a job post that attracts great candidates. They don’t explain what really matters to a loan processor—or what makes one truly great at the role.

So before we dive into a copy-paste template, let’s get one thing straight:

The quality of your job post directly impacts the quality of people who apply.

If you want applicants who are detail-oriented, reliable, and great with people—you need a job post that actually reflects those qualities.

Otherwise? The best candidates scroll right past.

📌 Pro Tip: If you haven’t already, check out our full guide on full guide on how to write a job post that attracts top talent: Link https://workscreen.io/how-to-write-a-job-post/. It breaks down the most common mistakes—and shows you how to write a job post that inspires great people to apply.

WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results

What A Loan Processor Actually Does - Their Duties

A Loan Processor is the person who takes a mortgage or loan application and turns it into an approved, ready-to-close deal.

They gather documents. They verify income, employment, and credit. They check for errors, follow up with clients, and make sure everything is submitted correctly and on time.

But it’s more than just paperwork.

A great loan processor helps keep deals moving, reduces risk for the lender, and makes the process smoother (and less stressful) for the borrower. They’re often the difference between a client walking away—or signing on the dotted line.

That’s why attention to detail, follow-through, and strong communication skills are just as important as knowing how to read a credit report.

Think of them as the glue between the borrower, the loan officer, and the underwriter. Without them, nothing sticks.

Two Great Loan Processor Job Description Templates

✅ Option 1: Job Description For Experienced Loan Processor

📌 Job Title: Loan Processor for Fast-Growing Mortgage Company (Remote, Full-Time)
💼 Full-Time | Remote | $55,000–$70,000/year (Depending on Experience)
🕒 Monday–Friday, 9am–5pm ET

🎥 Meet Your Future Team
Want to know what it’s like working with us? Watch this quick Loom from our hiring manager breaking down the role, our team culture, and why we’re hiring:
👉 [Insert Loom Video Link]

About Us
At BrightPath Lending, we help families secure home loans with speed, transparency, and care. We’re not your typical mortgage company—we actually reply to clients quickly, treat them like people, and close loans on time.

Now, we’re looking for an experienced Loan Processor to help us keep things moving and maintain our 5-star borrower experience.

What You’ll Be Doing

You’ll be the point person between the borrower, loan officer, and underwriter. Your job is to keep the loan file on track and ensure all documentation is complete and accurate.

  • Review loan applications for completeness
    ● Collect and verify borrower documentation
    ● Order appraisals, title, and credit reports
    ● Communicate with borrowers and internal teams
    ● Prepare files for underwriting
    ● Proactively identify issues and resolve them before closing

What We’re Looking For

  • 2+ years of mortgage loan processing experience
    ● Strong knowledge of Fannie Mae/Freddie Mac guidelines
    ● Excellent organizational and follow-up skills
    ● Strong written and verbal communication
    ● Comfortable using Encompass or similar LOS software
    ● Calm under pressure and deadline-oriented

Why You’ll Love Working Here

We don’t believe in micro-management—but we do believe in giving you the tools to succeed. You’ll be supported, respected, and given room to grow.

✔️ Remote flexibility
✔️ Paid time off + 10 company holidays
✔️ Health & dental coverage
✔️ Friendly, low-ego team
✔️ Growth potential in a scaling company

How to Apply
We believe great candidates shouldn’t get overlooked. That’s why we use WorkScreen to ensure every applicant gets a fair shot based on skills—not just résumés.

Click the link below to complete a short evaluation, and we’ll review every submission personally.
👉 Apply Here with WorkScreen

✅ Option 2: Job Description For Entry-Level (Willing to Train)

📌 Job Title: Entry-Level Loan Processor – We’ll Train You! (On-Site in Dallas, TX)
📍 Dallas, TX | Full-Time | $19–$22/hr + Benefits

🎥 A Quick Message from Our Team
Get to know us before you apply! Here’s a quick video from our hiring manager sharing what we’re looking for, what the role is like, and what makes working here different:
👉 [Insert Loom Video Link]

About Us
We’re a fast-growing mortgage team based in Dallas, Texas, known for our hands-on training, supportive culture, and commitment to helping people grow into long-term careers.

We care about more than just closing loans—we care about building a team that enjoys working together, learns fast, and celebrates wins along the way.

About the Role
Want to break into the mortgage industry but don’t know where to start?

We’re hiring a Loan Processor Assistant who’s organized, eager to learn, and ready to grow. You don’t need years of experience—we’ll teach you everything you need to know.

If you’re reliable, detail-oriented, and can stay calm under pressure, this could be the perfect foot in the door.

What You’ll Do

  • Help gather and organize borrower documents
    ● Review forms for missing information
    ● Communicate with clients via email/phone
    ● Assist in preparing loan files for review
    ● Work closely with loan officers and processors

What We’re Looking For

  • High school diploma or equivalent
    ● Reliable and coachable
    ● Comfortable with email, phone, and spreadsheets
    ● Bonus if you’ve worked in customer service, admin, or real estate (but not required!)

Why This Role Is Worth Your Time

We believe in training smart, motivated people—and helping them build careers.

✔️ On-the-job training from senior team members
✔️ Career track into full Loan Processor role
✔️ Paid holidays + 15 days PTO
✔️ Health and dental insurance
✔️ Small team where your work matters

How to Apply
We use WorkScreen to give everyone a fair shot. You’ll complete a short skills-based evaluation—no cover letter required.
👉 Apply with WorkScreen

Build a winning team—without the hiring headache. WorkScreen helps you hire fast, confidently, and without second-guessing.

Why These Job Posts Actually Work

Let’s break down why these templates perform better than the average job description—and why top-tier candidates are more likely to engage with them:

✅ 1. Clear, Specific Job Titles

Both posts lead with job titles that are direct and tailored:

  • “Loan Processor for Fast-Growing Mortgage Company (Remote)”

  • “Entry-Level Loan Processor – We’ll Train You!”

Instead of a vague label like “Loan Processor Needed”, these titles give the reader context, seniority level, and incentive (remote work or training offered). This sets expectations and instantly increases relevance in job board search results.

✅ 2. Video Element Builds Trust

Including a quick Loom video from the hiring manager humanizes your brand and:

  • Gives candidates a peek into the team they’ll join

  • Helps you stand out on platforms where most posts are all text

  • Makes your company feel more modern, transparent, and approachable

In today’s hiring market, personal connection is a competitive advantage.

✅ 3. Warm, Story-Driven Introductions

Instead of jumping into tasks, each post opens with a short story or mission statement:

  • “We help families secure home loans with speed, transparency, and care.”

  • “We’re hiring someone who’s organized, eager to learn, and ready to grow.”

This tone sets a friendly, human-first vibe—something generic posts completely miss. The goal is to build emotional resonance, not just list duties.

✅ 4. About Us Sections That Actually Say Something

These aren’t just boring boilerplate summaries. They tell a quick story:

  • Who you help

  • What you value

  • What makes your company worth joining

This helps candidates self-select based on alignment—not just qualifications.

✅ 5. Transparency on Pay and Perks

Listing the salary range, benefits, and working hours upfront builds trust and attracts serious applicants.

Why this matters:

  • Top candidates often skip over posts that hide pay

  • Transparency reduces time-wasting on poor-fit applicants

  • It signals that your company values fairness and clarity

✅ 6. Human Tone with Clear Expectations

These posts speak like a real person—not a compliance checklist.
Yet, they’re still organized and professional.

They’re easy to read, low on jargon, and filled with phrases like:

“You’ll be supported, respected, and given room to grow.”

This tone of voice matters—especially if you want people who are thoughtful, mission-driven, and detail-oriented.

✅ 7. Application Process That Respects the Candidate

Each post clearly explains:

  • What happens after you apply

  • How long the process takes

  • What tools you’ll use (WorkScreen evaluation)

  • That every candidate will be reviewed and updated

That’s a huge differentiator. Most companies ghost candidates. When you show respect here, you stand out as a better employer before the first interview even happens.

✅ 8. Entry-Level Version Expands Your Talent Pool

Not every great hire has mortgage experience.

The second version is written to:

  • Welcome first-time processors

  • Emphasize coachability over credentials

  • Include “nice to haves,” not rigid must-haves

This opens the door to overlooked candidates—many of whom become your most loyal, long-term employees.

Bad Loan Processor Job Description Example (Why It Fails)

Here’s an example of the kind of job post you’ll find on most company career pages—and why it fails to attract top talent:

🚩 Bad Job Post Example

Job Title: Loan Processor
Company: FinancialTrust Mortgage
Location: Not Specified
Salary: Not Disclosed
Job Type: Full-Time
Deadline: Rolling

Job Summary
We are seeking a detail-oriented Loan Processor to join our team. The Loan Processor will be responsible for processing loan applications and ensuring they meet underwriting guidelines.

Responsibilities
● Process and review loan documentation
● Ensure compliance with all regulatory requirements
● Communicate with loan officers and underwriters
● Maintain accurate files and update databases
● Perform other duties as assigned

Qualifications
● Bachelor’s degree in Business, Finance, or related field
● 2–3 years of experience in mortgage processing
● Strong communication and organizational skills
● Proficient in Microsoft Office

How to Apply
Send your CV and cover letter to hr@financialtrustmortgage.com. Only shortlisted candidates will be contacted.

🛑 Why This Post Falls Flat

1. The Job Title Is Too Generic

“Loan Processor” with no location, seniority level, or context? That’s easy to skip over in a sea of similar posts. It doesn’t grab attention or signal who this is really for.

2. Zero Personality or Mission

There’s no sense of company values, culture, or purpose. A job post isn’t just about listing duties—it’s about selling the opportunity. This one reads like a checkbox, not a chance to build a career.

3. No Salary or Perks

By leaving out compensation, the post raises red flags:

  • Are they hiding something?

  • Is this worth my time?

  • Do they even respect candidates enough to be upfront?

Top applicants move on quickly when there’s no transparency.

4. Cold, Impersonal Language

“Only shortlisted candidates will be contacted” sends a clear signal: We don’t care enough to follow up with everyone. That alone can kill your brand with qualified applicants.

5. Vague, Uninspiring Tasks

“Perform other duties as assigned”? “Maintain accurate files”? There’s no energy, no clear impact, and no description of how this role helps the company or the client.

It feels like the job barely matters—and that’s how candidates will feel reading it.

6. Hard Stop at the CTA

No encouragement. No invitation. No excitement about the future team member. Just “send a cover letter” to a generic email. It’s transactional, not relational—and in hiring, that makes all the difference.

Bonus Tips to Make Your Job Post Stand Out

If you want your job description to attract not just any candidates—but the right ones—these small details can make a big difference.

Here are a few advanced tips that most employers overlook (and that top candidates silently look for):

✅ Tip 1: Add a Privacy & Security Notice

Job scams are everywhere, and applicants are becoming more cautious. Adding a short statement about your application process shows professionalism and builds trust.

📌 Try this:

“We take the privacy of all applicants seriously. We will never request sensitive financial information, payment, or banking details during the hiring process.”

This one line can immediately reduce candidate hesitation—especially if you’re a lesser-known brand or hiring remotely.

✅ Tip 2: Mention Leave Days or Flex Time

Work-life balance matters—and simply stating that your company respects time off makes you stand out.

📌 Try this:

“Enjoy up to 24 flex days off per year, so you can recharge and come back stronger.”

This shows you value rest as much as performance—which is exactly what long-term team players want to hear.

✅ Tip 3: Highlight Training & Growth Opportunities

Great people aren’t just looking for jobs. They’re looking for growth. Even if the role is entry-level, you can appeal to ambitious candidates by sharing how they can advance.

📌 Try this:

“We invest in growth. You’ll get hands-on training, regular feedback, and mentorship to help you level up in your role—and beyond.”

This is especially powerful for entry-level posts or companies with strong internal promotion culture.

✅ Tip 4: Add a Loom or YouTube Video From the Hiring Manager

This simple touch adds a huge personality. It turns your post from static text into a living, human introduction. A quick 1–2 minute video can:

  • Explain the role and team culture
  • Reduce “application anxiety”
  • Show that your company actually cares who applies

Even an informal video filmed on a phone or Zoom screen is better than none.

Example:

👋 Before you apply, take 60 seconds to meet our CTO. Here’s what we’re building and why we’re excited about it.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4

These simple tweaks can elevate a “pretty good” job post into something memorable—and that’s what it takes to attract the best candidates in a noisy hiring market.

✅ Tip 5: Clarify What Happens After They Apply

Want to stand out from 90% of employers? Just explain the next steps. Candidates are used to being ghosted. So when you promise clarity—it builds instant credibility.

📌 Try this:

“Every application will be reviewed. We aim to respond to all candidates within 7–10 business days. If shortlisted, you’ll be invited to complete a brief skills evaluation via WorkScreen.”

Respect is the new hiring superpower.

Should You Use AI to create job descriptions?

Let’s talk about AI for a second.

These days, nearly every hiring platform—including big names like Workable and Manatal—offers “AI-generated job descriptions.” Just type in a title, click a button, and voilà—a job post appears.

Sounds easy, right?

Here’s the problem:
AI-generated job descriptions are often boring, vague, and totally forgettable.

They might sound professional… but they don’t connect with real people. They lack your voice, your values, and the story behind your company. And that’s a problem—because your job post is your first impression.

🚫 Why You Shouldn’t Rely on AI Alone

Here’s what happens when you use AI with zero guidance:

  • You get a generic, lifeless post that sounds like a robot wrote it (because one did).

  • You attract the wrong kind of applicants—people who are mass-applying without even reading.

  • You give off the impression that your company is just going through the motions—not genuinely looking to build a team.

✅ The Smarter Way to Use AI

We’re not anti-AI. In fact, AI can be incredibly helpful—if you use it the right way.

Here’s how to make it work for you:

🛠 Step 1: Gather Your Raw Ingredients

Before prompting AI, answer these questions yourself:

  • What does your company do—and why does it matter?

  • What is this role actually responsible for?

  • What’s your team culture like?

  • Who’s your ideal hire? (Personality, values, experience level?)

  • What perks, salary, and growth opportunities do you offer?

  • What’s your hiring process like?

💬 Step 2: Feed the AI Like This:

“Help me write a job post for our company, [Insert Company Name].
We’re hiring a [Job Title] to help with [Key Responsibilities].
Our culture is [Describe your Culture], and we want to attract candidates who are [Ideal Traits].
We offer [Benefits + Salary Range].
Here’s what our hiring process looks like: [Explain briefly].
I’ve drafted a few rough notes below—please help me turn this into a compelling, human-centered job description.”

Then paste in whatever outline or bullet points you already have.

🔁 Step 3: Use AI to Polish, Not Replace

Let AI help you:

  • Improve tone

  • Smooth transitions

  • Organize sections

  • Simplify or shorten where needed

But you provide the heart. You decide what matters. You bring the human voice.

✏️ Final Tip: Use This Guide as Your Template

Use the structure and examples in this article as your foundation—and then let AI enhance what you’ve already built. That’s how you get a post that’s sharp, authentic, and effective.

Don’t let bad hires slow you down. WorkScreen helps you find the right people—fast, easy, and stress-free.

Need a Copy-Paste Job Description? Start Here.

✅ Option 1: Conversational, Culture-First Template

📌 Job Title: Loan Processor at [Your Company Name] – We Move Fast, Treat People Right, and Get Deals Closed
💼 Full-Time | Remote or [City, State] | $XX,XXX–$XX,XXX/year
🕒 Monday–Friday | 9AM–5PM

🎥 A Quick Hello from Our Team
Here’s a short video from our hiring manager so you can learn more about the role and what it’s like working with us:
👉 [Insert Loom or YouTube link]

About Us
[Your Company Name] is a mission-driven mortgage team that helps families move into homes with speed, transparency, and care. We’re obsessed with great service—and we move quickly, communicate clearly, and celebrate wins together.

We’re looking for a Loan Processor who’s detail-oriented, organized, and great with people—to help keep our loans on track and our clients happy.

What You’ll Do
● Gather, review, and organize borrower documents
● Order appraisals, credit reports, title work
● Collaborate with underwriters and loan officers
● Catch issues before they delay closing
● Keep borrowers informed and confident throughout the process

What We’re Looking For
● 2+ years of mortgage loan processing experience (or eager to learn!)
● Organized, responsive, and deadline-driven
● Friendly, proactive communicator
● Experience with Encompass or similar loan software (preferred)

Why This Role Is Worth Your Time
✔️ Flexible work environment
✔️ Health, dental, and vision insurance
✔️ PTO + 10 paid holidays
✔️ Growth path into senior roles
✔️ You’ll work with people who genuinely care

How to Apply
We use WorkScreen to make the process simple and fair. Click below to start the application and complete a short skills-based evaluation.
👉 [Insert WorkScreen Apply Link]

🧱 Option 2: Structured Format (For Traditional Companies)

Job Title: Loan Processor
Location: [City, State or Remote]
Salary: $XX,XXX–$XX,XXX/year
Job Type: Full-Time
Department: Mortgage Operations

Job Summary

We are seeking a reliable, detail-oriented Loan Processor to join our team. The ideal candidate will be responsible for reviewing, verifying, and organizing all loan application documents to ensure compliance and timely closings.

Responsibilities

  • Process and review mortgage loan files
    ● Verify income, credit, and asset documentation
    ● Communicate with internal and external stakeholders
    ● Order and track appraisals, title, and verifications
    ● Prepare files for underwriting approval

Qualifications

  • 2+ years of loan processing experience (preferred)
    ● Strong knowledge of loan guidelines (FHA, VA, Conventional)
    ● Excellent attention to detail
    ● Familiar with Encompass or comparable LOS

Benefits

✔️ Competitive salary
✔️ Paid time off + holidays
✔️ Health and dental insurance
✔️ 401(k) with match
✔️ Professional development opportunities

Application Process

We use WorkScreen to ensure fair and fast evaluation. No cover letter required—just complete the short skills assessment linked below:
👉 [Insert WorkScreen Apply Link]

Let WorkScreen Handle the Next Step

You’ve got a job post that actually works.
Now let’s make sure your hiring process works just as well.

Because writing a great job description is only half the battle. The other half? Making sure you don’t waste hours sifting through unqualified, AI-written, or low-effort applications.

That’s where WorkScreen.io comes in.

💡 WorkScreen helps you:

  • Quickly identify your most promising candidates.
    WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
  • Easily administer one-click skill tests.
    Assess candidates based on real-world ability—not just résumés and past experience. This helps you hire more confidently and holistically.
  • Eliminate low-effort applicants.
    That includes people using AI tools to apply, copy-paste answers, or rely on “one-click apply.”
    WorkScreen helps you focus only on genuine, committed, high-quality candidates—so you avoid costly hiring mistakes.

Ready to hire smarter—not just faster? You've already put in the work to write a great job post—now let WorkScreen help you find the right person, faster.

FAQ

A great Loan Processor blends technical accuracy with strong people skills. Key skills include:

  • Attention to detail: Small errors can delay loan approvals or trigger compliance issues.

  • Time management: Loan processors often handle multiple applications at once.

  • Clear communication: They must coordinate with loan officers, underwriters, clients, and vendors.

  • Problem-solving: The ability to identify and resolve file issues before they escalate.

  • Familiarity with LOS software: Tools like Encompass or Calyx Point are commonly used.

  • Knowledge of loan guidelines: Understanding FHA, VA, Conventional, and USDA lending standards is a big plus.

As of 2024, the average salary for a Loan Processor in the U.S. is approximately $49,000–$62,000/year, depending on experience, location, and company size.

  • Entry-level: $38,000–$45,000/year

  • Mid-level: $50,000–$60,000/year

  • Senior/Team Lead roles: $65,000–$75,000+/year

Remote roles, mortgage brokers, or processors with underwriting experience may command higher compensation.

While they often work closely together, they serve different functions:

  • Loan Officer: Generates leads, meets with borrowers, and sells loan products. They originate the loan.

  • Loan Processor: Handles the paperwork, documentation, and verification after the loan is originated—getting it ready for underwriting and closing.

With the right onboarding, most entry-level processors can become productive within 4 to 8 weeks. However, full proficiency—especially for complex files—may take 3 to 6 months.

That’s why a structured training plan and supportive environment are essential if you’re hiring for potential.

Make Your Next Great Hire With WorkScreen

Easily streamline your hiring process with AI-powered applicant scoring, automated skill testing, and a credit-based system that ensures you only pay for quality applicants. Perfect for teams serious about hiring top talent.

Author’s Details

Mike K.

Mike is an expert in hiring with a passion for building high-performing teams that deliver results. He specializes in streamlining recruitment processes, making it easy for businesses to identify and secure top talent. Dedicated to innovation and efficiency, Mike leverages his expertise to empower organizations to hire with confidence and drive sustainable growth.

Hire Easy. Hire Right. Hire Fast.

Stop wasting time on unqualified candidates. WorkScreen.io streamlines your hiring process, helping you identify top talent quickly and confidently. With automated evaluations , applicant rankings and 1-click skill tests, you’ll save time, avoid bad hires, and build a team that delivers results.

Share