Management Assistant Job Description (Responsibilities, Skills, Duties & Sample Template)

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If you’ve Googled “Management Assistant job description,” you’ve probably seen a dozen lifeless posts.
Bullet points. Buzzwords. Boredom.

Most of them read like they were written for a compliance handbook—not to attract real people. They don’t reflect your team. They don’t show what it’s actually like to work at your company. And they definitely don’t inspire someone talented to hit “apply.”

Here’s the truth:
Top candidates aren’t excited by vague lists of “administrative duties.”

They want to know:

  • Who they’ll support

  • Why the role matters

  • What the team is really like

That’s exactly what this guide will help you do.

We’re going to walk you through how to write a clear, compelling, and culture-rich Management Assistant job post that actually draws in top talent—using plain language, real-world examples, and templates you can easily adapt.

📌 Before we dive into examples, if you haven’t already, check out our full guide on writing job posts that attract top talent. It covers everything from structure and tone to candidate psychology.

Smart Hiring Starts Here WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results

What a Management Assistant Actually Does- Their Roles

A Management Assistant isn’t just an “admin helper.”
They’re the person who keeps everything moving behind the scenes—coordinating tasks, managing communication, and helping leaders and teams stay focused on what matters most.

In plain terms:
A great Management Assistant helps turn chaos into clarity.

They manage schedules, prep reports, coordinate communication across departments, and keep project workflows running smoothly. But this role goes far beyond checking boxes—it’s about being proactive, resourceful, and deeply trusted.

Typical responsibilities include:

  • Managing calendars and meetings

  • Preparing reports and tracking key tasks

  • Communicating with internal and external stakeholders

  • Supporting project planning and follow-through

  • Handling daily operational tasks so managers can stay focused on strategy

And here’s what most job descriptions miss:
The right Management Assistant doesn’t just support a manager—they anticipate needs, think two steps ahead, and create calm in high-pressure environments.

That’s why soft skills like attention to detail, emotional intelligence, and adaptability are just as critical as strong organization and tech know-how.

Two Great Management Assistant Job Description Templates

✅ Job Description Template For Experienced Hire
📌 Job Title
Management Assistant to Executive Leadership | Finstack Cloud Kenya
📍 Location
Hybrid – 3 days/week in Nairobi (Ngong Road) HQ
💼 Type
Full-Time | Mon–Fri | 8:30 AM – 5:30 PM
________________________________________
🎥 A Quick Word From Our CEO
(90-second Loom video — meet Collins, our founder, and hear why this role matters)
________________________________________
About Finstack Cloud
Finstack Cloud is a Kenya-born SaaS company that helps 4,000+ African SMEs run payroll, HR, and statutory compliance in one click. We’re profitable, growing 40 % YoY, and obsessed with building elegant tools that free entrepreneurs to focus on customers—not paperwork. With 58 teammates across three hubs (Nairobi, Kisumu, Mombasa), our culture is transparent, data-driven, and deeply human.
________________________________________
What You’ll Do
You’ll be the right hand of our CEO & VP Operations, turning big-picture ideas into clear next steps:
● Run executive calendars, board-deck deadlines, and investor touch-points

● Prepare weekly KPI digests and project trackers in Notion

● Chase cross-functional action items so nothing falls through the cracks

● Coordinate travel, visas, off-sites, and client‐roadshows

● Guard executive focus by triaging email, Slack, and meeting requests

● Handle sensitive docs with full confidentiality

________________________________________
What We’re Looking For
● 2 + years in an EA / operations / project-coordination role

● Polished written & verbal English; Swahili a plus

● Proactive “see it–own it” attitude

● Mastery of Google Workspace + Notion + Slack

● Calm under pressure; thrives in high-growth chaos

● Unquestionable discretion and trustworthiness

________________________________________
Perks & Benefits
● Competitive salary + 10 % annual performance bonus

● Private in-patient & outpatient cover (AAR) for you + 1 dependent

● 18 days PTO + 5 flex “life happens” days

● Monthly home-office stipend for hybrid days

● MacBook Air (M2) + ergonomic setup

________________________________________
Why This Role Is a Great Fit
At Finstack you’re not a calendar gatekeeper—you’re a strategic force-multiplier. Your work keeps leadership focused, teams aligned, and our 4,000 customers delighted. Expect visibility, rapid growth, and a seat at the table as we scale across Africa.
________________________________________
How to Apply
We hire for capability, not keyword résumés. Apply through WorkScreen 👉 [Insert Finstack WorkScreen link]. Complete a short skills evaluation—no trick questions, just real scenarios. We reply to every applicant within 7 days.
________________________________________________________________________________
✅ Job Description Template for Entry-Level / Train-for-Potential
📌 Job Title
Junior Management Assistant | BlueSpring Water Foundation
📍 Location
Remote (Kenya-based) | Occasional quarterly meet-ups in Nairobi
💼 Type
Full-Time | Flexible hours (core overlap 10 AM – 3 PM EAT)
________________________________________
🎥 Meet the Program Director
(60-second Loom from Jane Mwikali explaining our clean-water mission and how you’ll contribute)
________________________________________
About BlueSpring
Since 1971, BlueSpring has installed over 12,000 boreholes and filtration systems across East Africa. Our 110-person team blends engineering, community training, and sustainable finance to bring safe water to 2 million people. We value compassion, accountability, and bold experimentation—because lives depend on our work.
________________________________________
What You’ll Do
● Schedule virtual meetings, workshops, and field-team check-ins

● Keep Google Drive + Airtable project files tidy and up-to-date

● Draft weekly status notes and donor thank-you emails

● Track task deadlines and nudge team leads when items slip

● Liaise with suppliers for quotes and logistics support

(Don’t worry—full onboarding & SOPs provided.)
________________________________________
What We’re Looking For
● Clear, friendly writing and phone etiquette

● Natural organizer who loves checklists

● Quick learner—comfortable Googling your way to an answer

● Reliable home internet & laptop

● No formal experience required—if you’re mission-driven and detail-oriented, apply!

________________________________________
Perks & Benefits
● KES 60–75 k starting salary + annual COLA review

● Paid training & mentorship pair-up for first 90 days

● 100 % remote work + 12 GB monthly data stipend

● NHIF top-up cover + mental-health sessions (Bonga)

● 24 annual leave days + “impact week” volunteer PTO

________________________________________
Why This Role Is a Great Fit
Every update you organize helps field engineers fix pumps faster and kids drink clean water sooner. You’ll gain operations skills, build a purpose-filled career path, and see tangible impact from day one.
________________________________________
How to Apply
We respect your time. Click the WorkScreen link 👉 [Insert BlueSpring WorkScreen link] to complete a 20-minute scenario-based assessment. We respond within 5 business days, and finalists are invited to a paid, 2-week trial (10 hrs/wk) to ensure mutual fit.

Don’t let bad hires slow you down. WorkScreen helps you identify the right people—fast, easy, and stress-free.

Breakdown of Why These Management Assistant Job Posts Work

Let’s break down what makes each of the two examples effective—and why they’ll attract the right candidates.

✅ 1. The Job Titles Are Clear, Specific, and Contextual

  • Finstack’s post uses:
    “Management Assistant to Executive Leadership | Growth-Focused SaaS Company”
     This doesn’t just state the role—it shows who the person will support, where they’ll work, and why the role matters. It signals impact and growth.
  • BlueSpring’s post says:
    “Junior Management Assistant | BlueSpring Water Foundation”
     By adding “Junior” and the nonprofit name, it immediately speaks to those open to learning and driven by purpose.

Why it matters: Great candidates don’t want vague titles. They want to know where they’ll fit and what kind of environment they’re stepping into—right from the headline.

✅ 2. The Introductory Video Adds Trust and Personality

  • Both posts feature Loom videos—one from a CEO, the other from a Program Director.

Why it matters: A short video instantly humanizes the company. Candidates want to see who they’ll be working with and why the job matters to them. It’s the quickest way to build emotional connection and trust.

✅ 3. The “About Us” Sections Are Specific and Culture-Driven

  • Finstack outlines their industry, impact (4,000+ SMEs), and culture (transparent, data-driven, human).
  • BlueSpring shares their long-term mission (since 1971), social impact, and bold values.

Why it matters: These aren’t generic blurbs—they’re identity statements. They help the candidate decide: “Is this my kind of company?” That kind of alignment is what top performers look for.

✅ 4. Each Task List Tells a Story, Not Just a List

Rather than generic duties like “Manage calendars,” the responsibilities are framed in ways that connect back to the business or mission:

  • “Guard executive focus by triaging email…”

     

  • “Track task deadlines and nudge team leads when items slip…”

     

Why it matters: This shows purpose behind each task. Great candidates want to know: “Why does this matter? What’s the impact?” These posts answer that.

✅ 5. Requirements Are Clear—But Inclusive

  • The experienced role calls for 2+ years but focuses on mindset and skills, not pedigree.
  • The junior role welcomes trainable applicants, explicitly stating that experience isn’t required.

Why it matters: Many great candidates self-filter out when job posts feel exclusionary. These posts invite the right people in, while still maintaining high standards.

✅ 6. Perks and Benefits Are Separated for Clarity

Each post features a clear perks section, including:

  • Salary range
  • Bonus structure
  • Insurance details
  • PTO/flex days
  • Remote/hybrid info
  • Learning opportunities

Why it matters: Transparency builds trust. It saves everyone time and shows that you respect candidates enough to be upfront—something serious applicants appreciate.

✅ 7. “Why This Role Is a Great Fit” Gives Emotional Buy-In

Both job posts clearly explain:

  • Why this job matters
  • How the role supports the mission
  • What kind of growth or visibility the person will get

Why it matters: Candidates aren’t just choosing a job—they’re choosing how they’ll spend their time and energy. This section helps them see the meaning behind the work.

✅ 8. Application Process Sets Expectations and Feels Respectful

Each post explains:

  • What tool is used (WorkScreen)
  • What the evaluation involves
  • How long it takes
  • That every applicant will get a response
  • That finalists may go through a paid trial

Why it matters: This shows maturity, respect, and structure. In a world full of ghosting, clarity is a competitive advantage.

Bad Management Assistant Job Post Example (And Why It Fails)

Job Title:
 Management Assistant

📍 Location:
 Nairobi

💼 Type:
 Full-Time

Job Summary

We are looking for a Management Assistant to provide administrative support to the operations team and ensure smooth day-to-day activities.

Responsibilities

  • Coordinate schedules and meetings
  • Handle emails and phone calls
  • Assist with reports and data entry
  • Manage filing systems
  • Perform other related duties as assigned

Requirements

  • Bachelor’s degree in Business or related field
  • 2–3 years experience in a similar role
  • Strong organizational and communication skills
  • Proficient in Microsoft Office

How to Apply

Interested candidates should email their CV and cover letter to hr@company.com. Only shortlisted applicants will be contacted.

🧯 Why This Job Post Falls Flat

1. The Job Title Is Too Vague

Just saying “Management Assistant” gives no context. Who are they supporting? What industry? Is this a strategic role or purely admin? A better title could be:

“Executive Management Assistant | Clean Energy Startup (Nairobi)”
 This helps the right candidates self-identify.

2. The Introduction Is Cold and Empty

“Looking for a Management Assistant to support day-to-day operations.”
 No story. No mission. No clue who the company is or what they do. It reads like it was copied from a template.

3. Zero Insight Into the Company or Culture

There’s no “About Us” section. No mission. No mention of the team. No clue what the company values or what it’s like to work there.

Today’s best candidates want to know what they’re joining—not just what they’ll be doing.

4. Responsibilities Are Dry and Generic

Anyone could write “coordinate schedules” or “manage files.” It gives no flavor or context. Instead of why the tasks matter, it’s just a chore list.

Great job posts show how each task supports real goals—and signal how success is measured.

5. No Compensation Info

Not even a salary range. In today’s market, this feels secretive and outdated.
 Transparency matters—especially if you want to attract high-quality, serious applicants.

6. The Hiring Process Feels Dismissive

“Only shortlisted applicants will be contacted” = We don’t respect your time.
 There’s no timeline, no process explanation, and no sign of what to expect after applying.

7. The CTA Is Cold and Transactional

“Send CV and cover letter.” That’s it. No encouragement. No excitement. No humanity.

Bonus Tips to Make Your Job Post Stand Out

1. Add a Security & Privacy Notice

Show candidates that you take their safety seriously—especially important in markets where scam job posts are common.

💬 Example to include at the bottom of your post:
 “We take your privacy seriously. We’ll never ask for bank details, personal financial info, or payment at any stage of our hiring process.”

This reassures quality applicants that they’re dealing with a real, professional employer.

🏖️ 2. Mention Leave Days or Flex Time

Top candidates care about work-life balance—but most job posts skip this. Including it signals that you value wellbeing.

💬 Example line to include under perks:
 “Enjoy 24 days of paid time off annually—including 5 ‘no-excuse’ flex days for rest, family, or recharge.”

This is a subtle but powerful differentiator.

🚀 3. Highlight Growth & Learning Opportunities

Show that the role isn’t a dead end. Even if you’re hiring entry-level, talk about mentorship, exposure, or promotion paths.

💬 Example phrase:
 “We promote from within—and we’ll pair you with a mentor from Day 1 to help you grow into larger roles as we scale.”

This especially matters for mission-driven and early-career applicants.

📹 4. Add a Loom or YouTube Video From the Hiring Manager

Even a short 60-second video dramatically improves applicant engagement.

Why it works:

  • Humanizes the company
  • Builds trust
  • Makes your post stand out on job boards and platforms

💡 You can say something like:
 “Before you apply, meet our COO and hear why this role matters [Insert Loom link].”

Even a casual webcam video makes a big difference.

Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4

💬 5. Set Communication Expectations

Ghosting is rampant. You’ll stand out just by telling applicants what to expect after applying.

💬 Example:
 “We review every application and respond to all candidates within 5–7 business days.”

It builds goodwill and creates a better candidate experience—even for those you don’t hire.

Should You Use AI to Write Your Job Description?

AI tools like ChatGPT, Workable, and Manatal now offer one-click job description generators. And while they can be helpful, most companies use them the wrong way.

🚫 The Wrong Way to Use AI

You open ChatGPT and type:

“Write a job description for a Management Assistant.”

You get… a dull wall of buzzwords:

“Performs administrative tasks, supports operational efficiency, maintains calendars, liaises with internal stakeholders…”

It checks the boxes.
 But it sounds like 90% of job posts online.
 It doesn’t reflect your culture, team, or mission—and that’s where great candidates connect.

✅ The Right Way to Use AI

AI works best when it’s shaping your raw input—not replacing it.

Here’s how to use it like a pro:

🔑 Step 1: Gather Your Raw Ingredients

Before prompting AI, jot down:

  • What your company actually does

     

  • Who the role supports and why it matters
  • A few words about your team culture (e.g., fast-paced, collaborative, mission-first)
  • Benefits you offer (salary range, PTO, perks)
  • Your preferred tone (e.g., friendly, mission-driven, no corporate buzzwords)
  • Any past job posts you like (or want to mimic)

🛠️ Step 2: Give AI a Context-Rich Prompt

“Write a job post for our company, Finstack Cloud, a SaaS startup helping 4,000+ SMEs automate payroll. We’re hiring a Management Assistant to support our CEO and leadership team. The role is hybrid, based in Nairobi. Our culture is transparent, fast-moving, and data-driven. We value clarity, ownership, and kindness. We offer a competitive salary, health benefits, and 18 days PTO. Please write this in a warm, human, conversational tone—avoid stiff corporate speak. Here are some notes I’ve written already: [Insert any bullet points you have]. I also like the structure used in this job post: [Insert link to a job post you admire].”

That kind of prompt gives AI something to build with, not just guess from.

🎯 Pro Tip: Use AI to Polish, Not Create

Write your first draft in your own words—even if it’s rough.
 Then ask AI to improve the clarity, make it more concise, or organize it into sections. That way, it stays authentic, but sounds sharp.

AI is your assistant, not your author.

Hiring doesn’t have to be hard. If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.

Need a Quick Copy-Paste Job Description?

✅ Option 1: Conversational, Culture-First Template

📌 Job Title
 Management Assistant to the Executive Team | [Company Name]

📍 Location
 [Location or Remote]

💼 Type
 [Full-Time / Part-Time] | [Working Hours or Flexibility]

🎥 Meet the Hiring Manager

(Insert a Loom or YouTube link — a 60–90 second video from the person the assistant will support works best. Let them explain why the role matters.)

About Us

We’re [Company Name], and we exist to [insert a short, clear mission statement]. Our team helps [describe your audience or customers] achieve [describe benefit or transformation]. We’re growing quickly, and we care deeply about building the right team along the way.

Now we’re hiring a Management Assistant who can help our leadership stay focused, our projects stay on track, and our internal operations run smoothly.

What You’ll Be Doing

  • Manage calendars, schedule meetings, and coordinate travel
  • Draft reports, memos, and internal updates
  • Keep project trackers organized and follow up on key tasks
  • Communicate with team leads, partners, and vendors
  • Maintain digital records and sensitive documentation
  • Anticipate needs and help reduce day-to-day friction for leadership

What We’re Looking For

  • [Insert years of experience or “open to entry-level”]
  • Clear communicator, proactive mindset, highly organized
  • Tech-savvy: comfortable using [Insert tools like Google Workspace, Slack, Notion, Trello, etc.]
  • Trustworthy with confidential information
  • Bonus: [Insert any “nice to have” traits or skills]

🎁 Perks & Benefits

  • [Insert Salary Range or say “Competitive salary based on experience”]
  • [List relevant perks like medical cover, learning budget, remote stipend, etc.]
  • [Insert PTO policy or flexibility perks]
  • [Any other meaningful extras, e.g. paid retreats, wellness programs]

💡 Why This Role Is a Great Fit

You won’t just be ticking off to-do lists—you’ll be at the heart of how the company operates. If you love working behind the scenes, keeping teams aligned, and helping people do their best work, this is your kind of role. You’ll get exposure, responsibility, and the chance to grow into a key operations leader as we scale.

📥 How to Apply

We use WorkScreen to evaluate applicants based on skills—not just résumés.

Apply here 👉 [Insert WorkScreen link]

You’ll go through a short evaluation designed to showcase how you think and work. We respond to every applicant—no ghosting, no endless waiting.

✅ Option 2: Traditional Format (Job Brief + Responsibilities + Requirements)

📌 Job Title
 Management Assistant | [Company Name]

📍 Location
 [Location / Remote]

💼 Type
 [Full-Time / Part-Time] | [Insert work schedule or flexibility]

🎥 Watch This First

(Insert Loom or video link introducing the company or team and the importance of the role)

Job Brief

We’re hiring a Management Assistant to support our team with key administrative, operational, and communication tasks. This role is a great fit for someone who is organized, resourceful, and thrives in fast-paced environments.

Responsibilities

  • Manage scheduling, meeting coordination, and travel arrangements
  • Prepare reports, presentations, and status updates
  • Maintain digital files and internal documentation
  • Follow up on action items and ensure tasks move forward
  • Support cross-team communication and coordination
  • Liaise with vendors, service providers, and partners

Requirements

  • [Insert education level or “any relevant background”]
  • [X]+ years of admin/EA/project support experience
  • Strong written and verbal communication skills
  • Comfortable with [List tools like Google Workspace, Zoom, Slack, etc.]
  • Organized, proactive, and trustworthy with confidential info

Perks & Benefits

  • [Insert salary or “Competitive salary based on experience”]
  • [Medical, dental, remote stipend, etc.]
  • [Paid time off and/or flex days]
  • [Learning & development opportunities]

How to Apply

We use WorkScreen to ensure a fast and fair hiring process. Apply here 👉 [Insert WorkScreen link]
 The process takes 15–20 minutes, and we review every application carefully. You’ll hear from us either way.

What Happens After You Post the Job? Let WorkScreen Handle The Rest

Writing a great job post is the first step. But what happens next is just as important.

You don’t want to waste hours sorting through copy-paste résumés, ghost applicants, or candidates who look good on paper but can’t deliver on the job.

That’s where WorkScreen.io comes in.

🎯 Let WorkScreen Handle the Next Phase

Once your job post is live, WorkScreen helps you:

🔍 Quickly Spot Top Talent

Candidates complete a short evaluation based on your role. WorkScreen automatically scores and ranks them on a performance-based leaderboard, so you can focus on the best—not just the loudest.

🧪 Test for Skill, Not Just Talk

Tired of hiring people who sound good in interviews but underperform later?
 With WorkScreen, you can add role-relevant skill tests with one click—so you see how candidates actually think, write, or solve problems before the interview.

🚫 Filter Out Low-Effort Applicants

WorkScreen quietly weeds out candidates who rely on AI tools, submit generic answers, or try to game the system.
 That means no more wasting time on people who aren’t genuinely interested—or capable.

🤝 Deliver a Great Candidate Experience

Every applicant gets a fair shot. Every serious candidate gets a response.
 It’s faster, more respectful, and built for hiring in today’s world.

✅ Already wrote your job post? Create your job on WorkScreen now and get a custom link to share anywhere (LinkedIn, WhatsApp, job boards). Candidates apply through your link and go straight into a streamlined, structured evaluation. 👉 Start hiring smarter with WorkScreen.io

FAQ

A great Management Assistant combines technical know-how with emotional intelligence. Here are the top skills to prioritize:

  • Proactive organization: They should stay ahead of schedules, not just manage them.
  • Clear communication: Both written and verbal—especially when interacting on behalf of leadership.
  • Discretion: They’ll often handle confidential or sensitive information.
  • Tech fluency: Comfort with tools like Google Workspace, Slack, Notion, Zoom, etc.
  • Follow-through: The ability to chase loose ends and close open loops—without reminders.
  • Adaptability: Every day is different. The best assistants pivot calmly and keep things moving.
  • Calm under pressure: Especially when juggling multiple tasks or dealing with last-minute changes.

Soft skills like reliability, emotional intelligence, and being solutions-oriented often outweigh hard credentials.

Salary varies by location, company size, and experience level. However, as of 2025:

  • Kenya (mid-level Management Assistant):
    KES 60,000 – KES 120,000 per month
  • United States:
    $45,000 – $70,000 per year
  • UK:
    £25,000 – £38,000 per year
  • Remote roles (international):
    Salary often depends on the company’s compensation strategy—some pay market rates based on location, others pay globally consistent rates.

Offering salary transparency in your post helps attract serious and aligned candidates.

While both roles support teams with organization and operations, a Management Assistant typically works more closely with leadership—often serving as a right-hand to executives. Their responsibilities may include project coordination, internal communication, and sensitive decision support.

In contrast, an Administrative Assistant may focus more on general office duties and front-facing tasks. The Management Assistant role is often higher-trust and more strategic.

Not necessarily. It depends on your workload and leadership style.

  • Full-time is ideal if your leadership team is stretched thin or handling high-stakes, fast-moving work.
  • Part-time or fractional support can work for smaller teams or early-stage startups—as long as the scope is clear.
  • Remote hires are increasingly common for this role, especially if you have strong internal documentation and async communication habits.

Make Your Next Great Hire With WorkScreen

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Author’s Details

Mike K.

Mike is an expert in hiring with a passion for building high-performing teams that deliver results. He specializes in streamlining recruitment processes, making it easy for businesses to identify and secure top talent. Dedicated to innovation and efficiency, Mike leverages his expertise to empower organizations to hire with confidence and drive sustainable growth.

Hire Easy. Hire Right. Hire Fast.

Stop wasting time on unqualified candidates. WorkScreen.io streamlines your hiring process, helping you identify top talent quickly and confidently. With automated evaluations , applicant rankings and 1-click skill tests, you’ll save time, avoid bad hires, and build a team that delivers results.

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