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If you’ve Googled “Patient Care Assistant job description,” you’ve probably seen dozens of generic templates.
They usually follow the same tired pattern: a vague summary, a list of tasks, some technical requirements, and a cold “Apply Here.”
But here’s the problem—those kinds of posts don’t attract the kind of people you actually want on your care team.
Great patient care assistants aren’t just task-doers. They’re compassionate, emotionally aware, and resilient. They’re the heartbeat of your healthcare environment. Yet, most job descriptions do a terrible job of reflecting that.
They don’t inspire.
They don’t connect.
And they certainly don’t show the human side of the work.
The result? You attract the wrong candidates—or worse, lose the best ones to employers who actually know how to speak their language.
The good news? You don’t need to be a marketing expert to write a great job post. You just need a better format—and a little intention.
In this guide, we’ll show you how to write a Patient Care Assistant job post that not only explains the role—but sells it to the right people.
Before we dive in, if you haven’t already, make sure to check out our full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/ to understand the full framework behind this approach.
Smart Hiring Starts Here
WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results
What Does A Patient Care Assistant Actually Do
Let’s strip away the jargon and get clear about what a Patient Care Assistant (PCA) actually does.
A Patient Care Assistant supports nurses, doctors, and other healthcare professionals by providing hands-on help to patients—helping them move, bathe, eat, and stay comfortable. They’re often the ones patients interact with most, which means empathy, patience, and trust matter just as much as clinical knowledge.
They’re the quiet heroes behind the scenes—keeping patients calm, keeping records accurate, and keeping everything running smoothly.
They don’t just follow instructions—they observe patients, notice subtle changes, and speak up when something doesn’t seem right. In a fast-paced environment, they’re the extra eyes, ears, and hands that make safe, respectful care possible.
In short:
PCAs are the backbone of day-to-day patient care.
They bring comfort where it’s needed, dignity where it’s deserved, and structure to a place that’s often chaotic.
Two Great Patient Care Assistant Job Description Templates
We’ll provide two tailored job description options:
1.✅ Option 1: For employers looking to hire an experienced candidates with prior experience.
2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential.
✅ Option 1: Job Description For Experienced Patient Care Assistant Job Description (Culture-First Style)
📌 Job Title:
Compassionate Patient Care Assistant Needed for Sunrise Health Center (Day Shift)
📍 Location:
Nairobi | Full-Time | On-site
💵 Pay:
KES 38,000–45,000/month (based on experience)
🎥 A Quick Word From Our Clinical Lead
[Insert Loom or YouTube video link from the Nursing Supervisor welcoming applicants, sharing what a typical day looks like, and why the role matters]
🏥 About Sunrise Health Center
Sunrise Health Center is a privately run outpatient and maternity clinic located in the heart of Nairobi. For over 15 years, we’ve served the surrounding community with affordable, high-quality care. We focus on women’s health, pediatrics, and chronic illness management. Our 22-member team values clear communication, hands-on support, and treating every patient with dignity—no matter their background.
🌟 What You’ll Be Doing
- Assist patients with hygiene, feeding, mobility, and comfort
- Monitor and record vital signs; report changes to medical staff
- Help nurses with procedures and patient prep
- Keep patient rooms clean, stocked, and orderly
- Maintain and update records and documentation
- Engage patients and families with kindness, empathy, and professionalism
🎯 What We’re Looking For
- 1+ year of experience in a hospital, clinic, or care home
- Certificate in Patient Care, Home Health, or Nurse Aide preferred
- Strong observation and communication skills
- Calm and attentive under pressure
- Physically capable of assisting patients with movement and transfers
- Respect for confidentiality and care ethics
🎁 Perks & Benefits
- Paid time off (10 days annually) + 3 wellness days
- KES 1,000 transport stipend for evening/weekend shifts
- Health insurance (after 3 months)
- Daily tea + lunch provided on-site
- On-the-job mentorship and refresher trainings quarterly
💡 Why This Role Is a Great Fit
If you care deeply about patient dignity and want your work to have meaning, this is a place you’ll thrive. You won’t be treated like just another cog—you’ll be seen, trusted, and respected. Our team is small but tight-knit, and we’re growing—this is your chance to be part of that growth from the inside.
📥 How to Apply
We use WorkScreen to make our hiring process fair and transparent. Click below to apply and complete our skills-based assessment:
👉 [Insert WorkScreen Link]
We review every application carefully and respond within 7 days.
✅ Option 2: Job Description For Entry-Level Patient Care Assistant (Trainable & Values-Driven)
📌 Job Title:
Patient Care Assistant (No Experience Needed – Training Provided)
📍 Location:
Kisumu | Full-Time | In-Clinic
💵 Pay:
KES 30,000/month starting + paid training
🎥 Meet Your Team Lead
[Insert Loom or YouTube video from team supervisor or head nurse sharing what the onboarding journey looks like, and how the clinic supports new hires]
🏥 About Silver Valley Clinic
Silver Valley Clinic is a family-owned outpatient facility in Kisumu focused on community wellness, maternal health, and chronic care services. Established in 2010, we serve over 3,000 patients monthly and pride ourselves on building relationships—not just filling charts. Many of our senior staff started out in junior roles, and we believe in training from within to build a deeply rooted, passionate team.
🌟 What You’ll Be Doing
- Assist patients with everyday needs like feeding, hygiene, and moving around
- Support nurses by preparing equipment and patient rooms
- Document observations and learn how to take vital signs
- Ensure cleanliness and safety in patient areas
- Interact with patients and families in a calm, respectful manner
- Shadow nurses and participate in hands-on training sessions
🎯 What We’re Looking For
- No prior experience needed—we’ll train you
- KCSE certificate (minimum)
- A caring personality and willingness to learn
- Respectful, observant, and eager to support patients
- Commitment to completing our in-house training program
- Availability for weekend or holiday shifts if needed
🎁 Perks & Benefits
- Paid 3-week onboarding with live mentorship
- Uniforms + shoes provided
- Monthly team lunch & birthday celebrations
- Health insurance after 90 days
- Tuition reimbursement for continued health education
💡 Why This Role Is a Great Fit
If you’re starting out in healthcare and want a supportive environment that will teach you the ropes, Silver Valley is the perfect first step. You’ll learn by doing—not just observing—and work in a place where your effort and attitude will be recognized. We believe in second chances and building people up.
📥 How to Apply
We use WorkScreen to make sure everyone gets a fair shot—no résumé needed.
Click the link below and go through a simple evaluation:
👉 [Insert WorkScreen Link]
We respond to every applicant within one week.
Don’t let bad hires slow you down.
WorkScreen helps you identify the right people—fast, easy, and stress-free.
Why These Patient Care Assistant Job Posts Work
Let’s break down why both of these job descriptions are effective—and why they’ll attract stronger, more aligned candidates compared to generic job ads.
✅ 1. Clear, Specific Job Titles
Instead of saying “Patient Care Assistant – Apply Now,” the titles speak directly to the right person.
- “Compassionate Patient Care Assistant Needed for Sunrise Health Center (Day Shift)”
- “Patient Care Assistant (No Experience Needed – Training Provided)”
Each title includes location, purpose, or unique selling points. This helps candidates self-identify if they’re the right fit and increases the chances that mission-aligned people apply.
✅ 2. Warm, Human Introductions
Rather than opening with a lifeless “We are hiring a Patient Care Assistant to perform XYZ,” each post starts with a welcoming message that explains why the role matters and what kind of person would thrive there.
This makes the candidate feel seen before they’ve even applied.
✅ 3. Video From the Hiring Team
Adding a Loom or YouTube video gives your job post a personal touch. It turns your clinic from a faceless employer into a real place with real people.
It also:
- Builds trust
- Differentiates you from other posts
- Shows that your team is accessible and human
For candidates, especially in healthcare, this goes a long way in reducing anxiety about applying.
✅ 4. Specific, Impact-Focused Responsibilities
We didn’t just list tasks like “assist patients” or “record vitals.” Instead, each duty is framed with meaning and real-world context:
“Engage patients and families with kindness, empathy, and professionalism.”
“Support with room setup, disinfection, and admin tasks.”
This lets applicants picture themselves in the role, and understand why the work matters, not just what they’ll be doing.
✅ 5. Balanced Requirements (With Flexibility)
The experienced version is clear about expectations, while the entry-level version is intentionally inclusive. It says:
“We’ll train you. Just show up with empathy and work ethic.”
This opens the door to overlooked but motivated candidates—people who may not have experience but could become exceptional long-term team members.
✅ 6. Perks & Benefits Are Clearly Listed
Instead of hiding perks or waiting until the interview, both job posts call them out explicitly:
- Transport support
- Paid training
- Health coverage
- Uniforms provided
- Tuition reimbursement
This builds trust early and shows that your clinic values the well-being of its staff—not just productivity.
✅ 7. Why This Role Is a Great Fit = Your Pitch
Most job descriptions never make a case for why the job is worth someone’s time. These posts flip that by saying:
“You won’t be treated like just another cog—you’ll be seen, trusted, and respected.”
“We believe in second chances and building people up.”
That’s the emotional connection top candidates are looking for.
✅ 8. Respectful, Transparent Application Process
Each post:
- Explains how the candidate will apply
- Mentions how long it’ll take to hear back
- Describes what to expect
- Emphasizes fairness through WorkScreen’s evaluation
This reduces application anxiety and signals respect, which is rare—and powerful.
Bad Job Description Example (and Why It Doesn’t Work)
Let’s look at a real-world inspired example of a generic, outdated Patient Care Assistant job post. It checks the basic boxes, but it misses everything that matters.
❌ Bad Job Description Example
Job Title:
Patient Care Assistant
Location:
Kenya General Hospital
Job Type:
Full-Time
Job Summary:
We are hiring a Patient Care Assistant to assist nursing staff and attend to patients in a hospital setting.
Key Responsibilities:
- Help patients with basic tasks
- Record vital signs
- Ensure rooms are clean
- Follow instructions from medical staff
- Perform assigned duties
Requirements:
- Certificate in Patient Care or similar
- 1+ year of experience preferred
- Strong communication skills
- Able to work under pressure
- Willing to work shifts
How to Apply:
Send your CV and cover letter to hr@kghospital.org. Only shortlisted candidates will be contacted.
🛑 What’s Wrong With This Job Post?
Let’s break it down:
1. The Job Title Is Generic and Uninspiring
“Patient Care Assistant” tells you what the role is—but not who it’s for, where it’s based, or why it matters.
There’s no hook, no detail, no emotional relevance. Compare that to:
“Compassionate Patient Care Assistant Needed for Sunrise Health Center (Day Shift)”
That version speaks directly to the right person.
2. The Introduction Is Cold and Robotic
“We are hiring a Patient Care Assistant to assist nursing staff…”
There’s no story, no human warmth, no sense of culture or mission. It reads like a job board from 2005.
3. No Salary or Perks Mentioned
Leaving this out makes the post feel secretive or outdated. Top candidates want transparency and trust—especially in healthcare, where burnout and low pay are real concerns.
4. Responsibilities Are Vague and Uninspiring
“Perform assigned duties.”
“Help patients with basic tasks.”
This tells the candidate nothing about the day-to-day experience or why their work matters. It makes the role feel disposable.
5. The Company Culture Is Missing Entirely
There’s no mention of what it’s like to work at Kenya General Hospital. No values, no team vibe, no patient philosophy.
This matters—a lot. Candidates want to know who they’ll be working with and what it feels like to be part of the team.
6. The Hiring Process Is Dismissive
“Only shortlisted candidates will be contacted.”
This sends a message: “Your effort doesn’t matter unless we’re interested in you.” It’s impersonal and outdated.
Modern job seekers value communication and clarity—even if they don’t make the cut.
7. No CTA, No Humanity
There’s no encouragement to apply. No excitement. No video. No voice. It feels like a formality—and the kind of role someone scrolls right past.
Bottom Line:
This job post does the bare minimum—and that’s exactly what it attracts: the bare minimum in applicants.
Bonus Tips to Make Your Patient Care Assistant Job Post Stand Out
Once you’ve nailed the basics of a strong job post, these bonus elements can help you build even more trust, attract higher-quality applicants, and create a genuinely positive candidate experience.
These are the subtle details that most employers miss—but the best candidates absolutely notice.
🔒 1. Include a Security & Privacy Notice
Job seekers today are cautious about scams. A short, clear message can help build trust immediately.
Example:
🔐 “We take your privacy seriously. We will never ask for bank details, personal financial information, or any form of payment during the hiring process. If anyone contacts you pretending to be from our team and asks for such info, please report it to us immediately.”
This kind of message shows integrity and immediately sets you apart from shady or careless employers.
🌴 2. Mention Leave Days or Flex Time
If you offer even modest time off, don’t hide it—highlight it.
Example:
“All full-time team members enjoy up to 10 days of paid leave per year, plus 3 additional wellness days to help you recharge.”
Even better? Frame it around rest and balance, not just policy.
📈 3. Call Out Training & Growth Opportunities
Especially for entry-level or values-driven candidates, knowing they’ll learn and grow on the job is huge.
Example:
“We offer quarterly skills refreshers, mentorship from senior staff, and a pathway into nursing or community health roles for committed team members.”
Growth isn’t just a benefit—it’s a recruiting advantage.
📹 4. Add a Video From the Hiring Manager or Team Lead
People want to know who they’ll be working with. A 60-second Loom or YouTube video creates immediate human connection.
What to include:
- A greeting from the supervisor
- A quick overview of the job and team
- Why the role matters
- Encouragement to apply
Even a casual, unpolished video can boost engagement and make your post more memorable.
Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4
🧠 5. Explain Your Interview or Trial Process
Clarity reduces anxiety. If you include even a brief outline of the process, candidates will feel respected and prepared.
Example:
“We review all applications within 7 days. Shortlisted candidates will be invited to a 15-minute video interview, followed by a short paid trial shift if applicable. We believe in mutual fit—so you’ll also get to ask us questions and see if we’re the right place for you.”
Should You Use AI to Write Job Posts?
The short answer: yes—but not blindly.
Many hiring teams are now using AI tools to speed up the job posting process. In fact, platforms like Workable and Manatal even offer one-click AI-generated job descriptions.
But here’s the truth no one tells you:
AI is only as good as the input you give it.
❌ Why You Shouldn’t Rely on AI Alone
If you prompt an AI tool with something vague like:
“Write a Patient Care Assistant job description,”
…it might generate something grammatically correct—but completely generic. It will likely sound like:
“We are hiring a hardworking, detail-oriented individual to join our healthcare team. Must be flexible and able to work in a fast-paced environment…”
That kind of post won’t connect with mission-driven candidates.
It won’t reflect your team culture.
And worst of all? It will sound like every other post on the internet.
✅ The Right Way to Use AI (As a Helper, Not a Replacement)
AI is a powerful writing assistant—not a replacement for your human insight.
Use it to polish tone, improve clarity, and reformat structure—after you’ve done the thinking.
Here’s a better approach:
🧠 How to Prompt AI Properly
Step 1: Give it the raw materials.
Before prompting AI, jot down:
- What your company does
- What the role looks like day to day
- What kind of person would thrive there
- Any perks, salary, or benefits
- Your company’s values or mission
- What makes this job different from others
Step 2: Use a thoughtful prompt like this:
“Help me write a job post for our company, Sunrise Health Center. We’re hiring a Patient Care Assistant to support outpatient and maternity services. Our team values dignity, teamwork, and trust. The role involves assisting with daily patient care, tracking vitals, and supporting nurses. We offer health insurance, paid leave, mentorship, and a strong team culture. Here are a few notes I’ve written to get you started: [Paste your notes here.]”
Step 3: Ask AI to format or enhance your writing, not create it from scratch.
💡 Bonus Tip: Use Great Job Posts As Models
You can also prompt AI with something like:
“Here’s a great job post I want to model mine after. Make mine sound similarly warm, human, and clear—but tailored to my company and role.”
The more specific and thoughtful you are, the more useful AI becomes.
Hiring doesn’t have to be hard.
If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.
Copy-Paste Patient Care Assistant Job Description Templates (Quick Use)
We get it—sometimes you need to post a job fast.
Maybe you’ve already read this guide, you understand what makes a strong job post work, but you just want a solid starting point you can copy, paste, and tailor to your team.
That’s what this section is for.
✏️ Important Reminder:
Don’t copy this word-for-word and expect magic.
This is a foundation, not a final draft.
Add a Loom video, inject your team culture, and edit the details to reflect your actual company.
In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.
Think of these as starting points, not final drafts.
- Option 1: A more conversational, culture-first job description that highlights personality and team fit.
- Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach.
✅ Option 1: Conversational Job Description Template (Culture-First Style)
📌 Job Title:
Patient Care Assistant Needed at [Company Name] – Help Us Deliver Dignified, Daily Care
📍 Location:
[City] | [Job Type] | On-site
💵 Pay:
KES [Insert Range] (Based on Experience)
🎥 A Quick Word From Our Team Lead
[Insert Loom or YouTube video link from your clinical lead or hiring manager introducing the role]
🏥 About [Company Name]
[Company Name] is a mission-driven clinic focused on [describe your patient population or specialty—e.g., outpatient care, maternal health, chronic illness support]. We’re a values-first team that believes in clear communication, dignity in care, and supporting each other like family. Whether we’re helping a patient walk again or supporting them through recovery, we do it with heart.
🌟 What You’ll Be Doing
- Assist patients with hygiene, mobility, feeding, and comfort
- Record and report vital signs
- Support nurses and physicians with procedures
- Maintain safe, clean, and organized patient areas
- Keep accurate records and documentation
- Communicate with patients and families in a respectful, calm manner
🎯 What We’re Looking For
- years of experience as a Patient Care Assistant or similar role
- Certificate in Patient Care (or related field) preferred
- A team player with strong observation skills
- Able to lift, reposition, or assist patients physically
- Composed under pressure and compassionate at all times
🎁 Perks & Benefits
- Paid time off + additional wellness days
- Transport stipend or shift allowances
- Daily meals or snacks provided
- Uniforms issued upon hire
- Health insurance after [Insert Period]
- Access to quarterly skills refreshers or mentorship
💡 Why This Role Is a Great Fit
At [Company Name], you’re not just another staff member—you’re part of a team that sees, values, and supports one another. You’ll be trusted with meaningful work and given the support to grow in your career. If you’re someone who takes pride in providing respectful care, this role is for you.
📥 How to Apply
We use WorkScreen to give every candidate a fair, skills-based application process.
Click here to apply: 👉 [Insert WorkScreen Link]
We’ll review your application and respond within 7 days.
📄 Option 2: Structured “Job Brief + Responsibilities + Requirements” Format
This version keeps things more professional and scannable while maintaining warmth and clarity.
📌 Job Title:
Patient Care Assistant – [Company Name]
📍 Location:
[City] | [Job Type] | On-site
💵 Pay:
KES [Insert Range]
🎥 Meet Your Supervisor
[Insert Loom or YouTube video link from your hiring lead or nurse in charge]
🏥 About [Company Name]
[Company Name] is a [clinic/hospital/home care center] committed to delivering patient-centered, high-quality care to individuals and families across [Location or Community Name]. We’re a supportive, collaborative team where everyone—from nurse to receptionist—plays a meaningful role in our patients’ healing and comfort.
🩺 Responsibilities
- Assist patients with daily care routines (bathing, feeding, movement)
- Take and log vital signs as directed
- Maintain a safe, clean, and organized environment
- Support nurses with treatment prep and patient flow
- Update records and monitor changes in patient condition
- Help patients feel seen, heard, and cared for
🎓 Requirements
- Certificate in Patient Care, Nursing Aide, or related field (preferred)
- 1+ year of patient-facing experience in a care setting
- Excellent communication skills
- Physical strength and stamina to support patient movement
- Strong ethics, attention to detail, and teamwork mindset
🎁 Perks & Benefits
- Health insurance coverage
- Paid leave and wellness time
- On-site meals/snacks
- Uniform and supplies provided
- Paid in-house training or refresher sessions
- Career development opportunities over time
📥 How to Apply
We use WorkScreen to streamline and standardize our hiring process.
Click the link below to apply and complete a quick evaluation:
👉 [Insert WorkScreen Link]
Let WorkScreen Help You Hire Smarter
You’ve now got a job post that’s built to attract the right kind of candidates—not just anyone scrolling by.
But once the applications come in, the next challenge is knowing who’s actually a great fit—without wasting hours on résumé reviews or gut-feel guesses.
That’s where WorkScreen comes in.
💡 What WorkScreen Helps You Do:
✅ Quickly identify your top candidates
WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.
✅ Test for real skills, not just keywords
With WorkScreen, you can administer one-click skill tests to assess candidates based on real-world ability—not just credentials like résumés and past experience. This helps you hire more confidently and holistically.
✅ Eliminate low-effort or AI-generated applications
WorkScreen automatically eliminates low-effort applicants who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.
✅ Make faster, smarter hiring decisions
You’ll move from job post to shortlist in days, not weeks. Less time wasted, better hires made.
📥 Want to try it out?
Create a job post at WorkScreen.io, share your unique link, and let the system do the heavy lifting.
You’ll save hours, avoid hiring mistakes, and bring the right people into your team—faster.
Patient Care Assistants Job Description - Frequently Asked Questions
Beyond the basic clinical competencies, great PCAs share soft skills that make a real difference in patient outcomes and team collaboration. Look for:
- Empathy & emotional intelligence – to support patients in vulnerable situations
- Attention to detail – especially when monitoring vitals or patient changes
- Clear communication – with both patients and clinical staff
- Stamina & physical ability – to assist with movement and daily tasks
- Respect for confidentiality – essential in any healthcare environment
- Situational awareness – noticing early signs of discomfort or deterioration
You can screen for these through behavior-based interview questions or task-based skill assessments.
In Kenya, the average salary for a Patient Care Assistant ranges from KES 25,000 to 45,000 per month, depending on experience, location, and the type of healthcare facility (public vs. private). Entry-level roles may start at the lower end, while experienced PCAs in private hospitals or specialized clinics can earn more—especially if shift allowances or benefits are included.
While requirements can vary by clinic or region, many employers prefer candidates with a certificate in:
- Patient Care / Nursing Aide
- Home-Based Care
- Basic Life Support (BLS) or First Aid
That said, if your facility has a strong training program, you can also hire based on attitude and potential, then upskill new staff internally.
At a minimum, NPs must:
- Complete a Master of Science in Nursing (MSN) or Doctor of Nursing Practice (DNP)
- Pass a national certification exam (e.g., AANP or ANCC for FNPs)
- Hold an active state license in the state where they practice
Some employers may also require DEA registration or specialty certifications (e.g., PMHNP for psych NPs).
