Patient Care Technician Job Description (Responsibilities, Skills, Duties & Sample Template)

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If you’ve Googled “Patient Care Technician job description,” you’ve probably seen dozens of articles that all look and sound the same—just bullet points and filler text with zero personality. But here’s the truth: generic job descriptions don’t attract quality talent.

They’re written to check boxes, not connect with real people.

And when you’re hiring a Patient Care Technician—someone who works directly with patients, supports nurses, and keeps the care process running smoothly—you can’t afford to hire the wrong person. A bad hire here doesn’t just waste time—it affects the quality of patient care.

Most job descriptions fail because they don’t explain what the role actually looks like day-to-day, who the candidate will work with, or why the work matters.

That’s why we’ve created this guide—to help you write a clear, compelling, and human-centered job description that actually attracts the kind of care-focused, reliable professionals you want on your team.

✅ If you haven’t read full guide on how to write a job post that attracts top talent , Link https://workscreen.io/how-to-write-a-job-post/. It explains why most job ads fall flat—and how to write ones that actually convert.

Ready? Let’s start by understanding what a Patient Care Technician really does—beyond the buzzwords.

Smart Hiring Starts Here

WorkScreen simplifies the hiring process, helping you quickly identify top talent while eliminating low-quality applications. By saving you countless hours and reducing the risk of bad hires, it empowers you to build a team that delivers results

What A Patient Care Technician (PCT) Actually Does? Duties

A Patient Care Technician (PCT) is the kind of person who keeps things moving in a healthcare setting—quietly, reliably, and with a lot of heart.

They’re the ones helping patients with daily activities like bathing, eating, or walking. They check vital signs, draw blood, and assist nurses with basic medical tasks. But more than that, they’re often the person a patient sees the most throughout their hospital or clinic stay.

That means empathy, patience, and attentiveness are just as important as knowing how to use a blood pressure cuff or how to clean a wound.

Whether you’re hiring for a hospital, rehab center, dialysis clinic, or long-term care facility, what you’re really looking for is someone who knows how to care—not just check boxes. Someone who’s dependable, calm under pressure, and good with people from all walks of life.

In short:

A great PCT doesn’t just support medical staff—they improve the patient experience.

Two Great Patient Care Technician Job Descriptions

We’ll provide two tailored job description options:

1.✅ Option 1: For employers looking to hire an experienced candidates with prior experience.

2.Option 2: For employers open to hiring entry-level candidates or those willing to train someone with potential

✅ Option 1: Experienced Patient Care Technician – BrightOak Community Health

📌 Job Title: Patient Care Technician for High-Impact Community Health Clinic – BrightOak Community Health
 📍 Location: In-Person | Chicago, IL
 💼 Type: Full-Time | Rotating Shifts | $18–$22/hr (based on experience)

👋 A Quick Word from Our Nurse Supervisor

 ▶️ Watch this short message from Tanya, our lead RN (2 min)
 [Loom Link Placeholder]

🩺 Who We Are
 At BrightOak, we believe healthcare should feel human. We’re a nonprofit community clinic serving Chicago’s South Side with dignity, care, and trust. Every year, we serve thousands of patients—many of whom face barriers to quality healthcare.

We’re looking for an experienced Patient Care Technician who understands that care isn’t just clinical—it’s emotional, personal, and deeply human. If you’re organized, dependable, and want to make a real difference, we’d love to hear from you.

🌟 What You’ll Be Doing
 You’ll be a key part of our patient care team—supporting both nurses and patients directly.

  • Check and record vitals, glucose levels, and intake/output

  • Help patients with bathing, dressing, meals, and mobility

  • Assist nurses with wound care, specimen collection, and EKGs

  • Monitor patient condition and escalate concerns when needed

  • Maintain clean, safe, and well-stocked care environments

✔️ What We’re Looking For

  • 1–2+ years’ experience as a PCT, CNA, or similar role

  • Certified Patient Care Technician preferred

  • CPR/BLS certification

  • Strong communication and observation skills

  • Experience working with vulnerable or underserved populations is a big plus

💙 Why This Role Matters
 For many of our patients, you’ll be the face they remember most. Not just because you checked their vitals—but because you treated them with warmth and respect. That’s what makes this role special.

🎁 Benefits & Perks

  • Competitive pay with evening/weekend shift bonuses

  • Full medical, dental, and vision

  • 403(b) with employer matching

  • Mental health & wellness resources

  • Paid time off, sick leave, and holidays

  • $300 annual uniform/scrub stipend

  • Team lunches every Thursday 🍲

🤝 Our Hiring Process
 We value your time. Every application is reviewed by our in-house team, and we respond within 7 business days. Shortlisted candidates will complete a brief skill-based test on WorkScreen and a 30-minute interview with our care coordinator.

📥 How to Apply
 We use WorkScreen.io to help us evaluate candidates fairly and quickly.
 👉 Apply here: [insert application link]
 You’ll complete a quick, job-relevant evaluation—designed to highlight your strengths. We look forward to meeting you!

✅ Option 2: Entry-Level Patient Care Technician – BrightOak Community Health

📌 Job Title: Entry-Level Patient Care Technician – No Experience Needed | BrightOak Community Health
 📍 Location: In-Person | Chicago, IL
 💼 Type: Full-Time | $15.50–$17/hr | Shifts: Mon–Fri or Rotating

🎥 Meet the BrightOak Team

 ▶️ Watch this 90-second video to hear what it’s like to work here—from real team members!
 [Insert Loom or YouTube Link — e.g., “BrightOakTeamIntro.mp4”]

🌱 Starting a Healthcare Career? We’ll Train You.
 You don’t need experience—you need heart.

We’re hiring entry-level Patient Care Technicians who are ready to learn, show up, and make a difference. If you’ve worked in retail, food service, or caregiving, you already have many of the skills we’re looking for.

We’ll train you on the clinical stuff—you bring the compassion and drive.

🧠 What You’ll Learn and Do
 You’ll start with on-the-job training and mentorship.

  • Help patients walk, bathe, and eat safely

  • Learn to check blood pressure, pulse, and oxygen levels

  • Keep patient areas clean and organized

  • Support nurses with basic prep and communication

  • Be a friendly, calm presence for those in care

✔️ What We’re Looking For

  • High school diploma or GED

  • Willingness to learn, show up on time, and follow safety protocols

  • Warm, respectful communication style

  • Previous caregiving or people-facing experience (a plus, not a must)

💬 Why Join BrightOak?
 Because we believe everyone deserves a shot—patients and team members. You’ll be part of a supportive, mission-driven team that celebrates your wins, helps you grow, and makes you feel like you belong.

🎁 Perks & Benefits

  • Paid training and mentorship

  • Full health, dental, and vision insurance

  • 20 paid days off per year (vacation + personal/sick leave)

  • Tuition reimbursement after 6 months

  • Free uniforms, team appreciation events, and a stocked break room

📥 How to Apply
 We use WorkScreen.io to give every applicant a fair shot—even if they don’t have experience.
 👉 Apply here: [insert application link]

You’ll complete a short evaluation that helps us get to know your strengths—not just your résumé. We’ll keep you updated every step of the way.

Don’t let bad hires slow you down.

WorkScreen helps you find the right people—fast, easy, and stress-free.

Breakdown of Why These Job Descriptions Work

Let’s break down what makes both of these job posts effective—not just well-written. Each one is crafted to attract real, quality applicants—whether they’re experienced or brand new to the field.

✅ Clear, Specific Job Titles

Instead of simply writing “Patient Care Technician”, each title goes a step further:

  • Patient Care Technician for High-Impact Community Health Clinic

  • Entry-Level Patient Care Technician – No Experience Needed

These titles:

  • Communicate who the role is for

  • Highlight context (e.g., “community clinic,” “no experience needed”)

  • Immediately filter for the right kind of applicants

This saves time and attracts more qualified—and more aligned—candidates.

✅ Warm, Human Introductions

Both posts open with a short message or personal touch:

  • If you’ve got heart, patience, and a genuine desire to help others—we’ll give you the tools and training you need.

  • A direct video message from a team member or supervisor adds personality and trust.

That simple human touch makes a job feel real. Not corporate. Not cold. Real.
 Top candidates connect with warmth and mission—not formality.

✅ Transparent Salary and Perks

Each post includes a clear salary range, shift schedule, and tangible benefits like:

  • Health and dental insurance

  • PTO and sick days

  • Tuition reimbursement

  • Uniform stipends

  • Paid training and mentorship

This builds trust, removes ambiguity, and helps filter out applicants who aren’t a fit early on—saving everyone time.

✅ Values and Culture Come Through Clearly

BrightOak’s values are subtly woven throughout the language:

  • “Healthcare should feel human”

  • “Everyone deserves a shot—patients and team members”

  • “We believe great care starts with great people”

You don’t have to scream “we value compassion” when your tone, phrasing, and storytelling already show it.

✅ Responsibilities Are Explained in Plain English

Instead of vague buzzwords like “Assist with clinical tasks”, the posts explain exactly what the candidate will be doing—and why it matters.

This helps candidates visualize the day-to-day and self-select based on the real demands of the job.

✅ Entry-Level Applicants Are Encouraged, Not Filtered Out

In the second template:

  • Phrases like “we’ll train you” and “a plus, not a must” remove unnecessary barriers

  • The tone is encouraging—not exclusionary

That widens your talent pool and attracts applicants with great people skills—even if they haven’t worked in healthcare yet.

✅ Thoughtful, Respectful Hiring Process

Both templates explain the process clearly:

  • “Every application is reviewed”

  • “We respond within 7 business days”

  • “Shortlisted candidates complete a short WorkScreen evaluation”

That small detail is huge. Candidates feel respected, not ghosted.

✅ Strong, Personal Call to Action

Instead of the usual “Apply Now”, the CTAs are:

  • “We look forward to meeting you”

  • “You’ll complete a short evaluation that helps us get to know your strengths—not just your résumé”

This signals that real people are reading applications and that the company genuinely wants to find a great fit—not just fill a seat.

Example of a Bad Job Description (And Why It Doesn’t Work)

To understand what not to do, let’s take a look at a generic, outdated job description for a Patient Care Technician. This kind of post is still incredibly common—and that’s the problem.

❌ Bad Job Post Example: Patient Care Technician

📌 Job Title: Patient Care Technician
 📍 Location: Chicago, IL
 💼 Job Type: Full-Time

Job Summary
 We are looking for a Patient Care Technician to join our team. The role involves assisting patients, monitoring vital signs, and supporting nursing staff. Must be reliable and able to work flexible hours.

Key Responsibilities

  • Take and record patient vitals
  • Assist patients with mobility and hygiene
  • Communicate with medical staff
  • Maintain cleanliness of rooms and equipment

Requirements

  • High school diploma
  • PCT certification preferred
  • At least 1 year of experience in a healthcare setting
  • Ability to work nights and weekends

How to Apply
 Submit your resume and cover letter to hr@sampleclinic.com. Only shortlisted candidates will be contacted.

❌ Why This Job Description Fails

1. The Job Title Is Too Generic

“Patient Care Technician” tells us what the role is, but not who it’s for, where it’s based, or what makes it unique. There’s no context, and it doesn’t filter or attract the right people.

2. The Introduction Feels Cold and Impersonal

There’s no warmth. No mission. No sense of what kind of environment the candidate will be working in. It reads like a task list—not an opportunity.

3. No Mention of Salary or Perks

Today’s candidates value transparency. Leaving out salary ranges and benefits creates friction and makes your organization feel outdated or unclear.

4. There’s No Insight Into Culture or Values

Is this a high-pressure hospital? A small community clinic? A research lab? We don’t know. Without culture cues, there’s nothing for applicants to connect with emotionally.

5. The Responsibilities Are Broad and Bland

The bullet points could describe hundreds of healthcare jobs. Nothing here helps a candidate imagine their daily life in this role—or how they’ll make a difference.

6. The Hiring Process Feels Dismissive

“Only shortlisted candidates will be contacted” is not only outdated—it’s disrespectful. It makes the candidate feel like they’re sending their résumé into a black hole.

7. The Call to Action Lacks Energy

No warmth. No encouragement. No effort to build trust. Just “submit your resume.” The entire post feels like a formality, not a real opportunity to join a team that cares.

Bonus Tips to Make Your Job Post Stand Out

Even a well-written job post can be elevated with a few thoughtful details. These are the extras that help your company stand out in a sea of bland listings—and they make your post feel more trustworthy, human, and credible.

✅ Tip 1: Add a Security & Privacy Notice to Reassure Candidates

Unfortunately, job scams are on the rise—especially in healthcare roles. Adding a simple security note builds immediate trust and shows you care about candidate safety.

You can say something like:

“We take the security and privacy of all job applicants seriously. We will never ask for payment, personal financial details, or banking information during any part of the hiring process.”

✅ Tip 2: Mention Leave Days or Flex Time

Most job posts forget to highlight time off—yet this is one of the most attractive benefits for candidates. Whether you offer standard PTO, mental health days, or flex time, say it clearly.

Example:

“Enjoy up to 20 paid days off annually—including vacation, personal, and sick time—so you can recharge and return with energy.”

✅ Tip 3: Promote Training and Career Growth Opportunities

Top talent isn’t just looking for a job—they’re looking for growth. If you provide certification support, mentorship, or promotion pathways, talk about them directly.

Example:

“We offer tuition reimbursement, mentorship programs, and hands-on training to help you grow into roles like CNA, MA, or RN over time.”

✅ Tip 4: Include a Video From a Team Member or Hiring Manager

A simple Loom or YouTube video creates instant connection. It doesn’t need to be fancy—just real. Show a face. Let candidates hear from the person they might report to.

Why it works:

  • Builds emotional connection

  • Makes the role feel more personal

  • Shows there are real humans behind the post—not just HR software

Here is an example that we used in our master guide on how to write a great job post description , you can check it out here https://www.loom.com/share/ba401b65b7f943b68a91fc6b04a62ad4

✅ Tip 5: Highlight How You Treat Candidates During the Hiring Process

People remember how they’re treated before they’re hired. Show them upfront that your company respects their time and effort.

Example Phrases to Use:

“We review every application and respond within 7 business days.”
 “You’ll receive updates at each stage of the process—we don’t believe in leaving people hanging.”
 “Everyone gets a fair shot—we assess based on ability, not just experience.”

Should You Use AI to Write Job Posts?

These days, almost every hiring platform and ATS has a “one-click job description generator”—and sure, it feels like a time-saver. But here’s the hard truth:

If you rely on AI alone, you’ll end up with a generic, forgettable job post that attracts the wrong people.

❌ Why You Shouldn’t Let AI Write the Entire Job Post

Here’s what happens when you leave it entirely up to AI (especially with vague prompts like “write a job post for a patient care technician”):

  • You get bland, buzzword-heavy content with zero personality

  • It attracts candidates who are applying everywhere, not people who connect with your mission

  • It reflects poorly on your brand—because your job post is your first impression

Remember: AI doesn’t know what makes your team special. It can’t describe your culture. It can’t share your values. Only you can do that.

✅ The Smarter Way to Use AI: Feed It the Right Raw Materials

AI is a great tool—for shaping, organizing, and polishing your post. But first, you have to give it something real to work with.

Here’s how to prompt AI effectively:

💡 Smart Prompt Template

“Help me write a job post for our company, BrightOak Community Health. We’re hiring a Patient Care Technician to help support our community health clinic and provide direct care to underserved patients.

Our culture is collaborative, mission-driven, and rooted in dignity.

The ideal hire is someone who is dependable, compassionate, and calm under pressure.

We offer health and dental insurance, paid training, shift bonuses, and tuition reimbursement.

Our hiring process includes a WorkScreen evaluation and a 30-minute interview with our care team.

Here are some rough notes I’ve written:
 [Paste your bullet points or rough copy here.]

Please organize this into a warm, clear, and human-centered job description that includes a compelling intro, responsibilities, requirements, and a respectful CTA.”

Then ask it to:

  • Refine your tone

  • Structure the copy logically

  • Simplify clunky wording

  • Highlight emotional cues that matter to your audience

🧠 Key Takeaway:

Don’t use AI to write your job post for you.
 Use AI to refine the job post you’ve already written with care and insight.

That’s how you write a job description that performs well—and still sounds like you.

Hiring doesn’t have to be hard.

If your hiring process is stressful, slow, or filled with second-guessing—WorkScreen fixes that. Workscreen helps you quickly identify top talent fast, eliminate low-quality applicants, and make better hires without the headaches.

Need Quick Copy-Paste Job Description Templates for Patient Care Technician

We get it—sometimes you just need something fast.

Maybe you’ve already read this guide, understand what makes a strong job post, and just want a solid starting point to build from.

That’s what this section is for.

✏️ Important Reminder:
 Don’t copy this word-for-word and expect magic.
 This is a foundation, not a final draft.
 Add a Loom video, inject your team culture, and edit the details to reflect your actual company.

In this section, you’ll find two ready-to-use job description templates for quick copy-paste use — but please remember, like we mentioned above, don’t just copy them word-for-word and expect results.

Think of these as starting points, not final drafts.

  • Option 1: A more conversational, culture-first job description that highlights personality and team fit.
  • Option 2: A more structured format, including a Job Brief, Responsibilities, and Requirements for a traditional approach.

✅ Option 1: Conversational, Culture-First Template (Great for Mission-Driven Clinics or Hospitals)

📌 Job Title: Patient Care Technician for [Clinic/Hospital Name]
 📍 Location: [City, State] | In-Person | Full-Time |

Compensation: $[Insert Range]/hr

🩺 Who We Are
 At [Clinic/Hospital Name], we believe care goes beyond charts and checklists. We serve [brief description of your community or patient focus]—and our Patient Care Technicians play a vital role in making patients feel seen, safe, and supported.

👀 What You’ll Be Doing
 You’ll be part of a collaborative team, working alongside nurses, physicians, and families to deliver excellent hands-on care.

  • Take and record vital signs

  • Help patients with daily activities (eating, walking, hygiene)

  • Support nurses with wound care and documentation

  • Monitor patient well-being and report concerns

  • Maintain clean, safe, and stocked care areas

✔️ What We’re Looking For

  • Prior experience as a PCT or CNA (preferred, not required)

  • CPR/BLS certification (or willing to earn one)

  • Calm, compassionate, and dependable

  • Able to lift and move patients when needed

  • A strong communicator who cares about people

🎁 Perks & Benefits

  • Paid time off + holidays

  • Health, dental & vision insurance

  • Uniform allowance

  • Mentorship & training

  • Shift differentials + bonuses for weekends or nights

📥 How to Apply
 We use WorkScreen.io to make hiring fair, efficient, and skills-based.
 👉 Apply here: [Insert WorkScreen link]
 You’ll complete a short, job-relevant evaluation—no résumé required. We’ll follow up with you directly and quickly.

✅ Option 2: Structured Format (Job Brief + Responsibilities + Requirements)

📌 Job Title: Patient Care Technician
 📍 Location: [City, State]
 💼 Job Type: Full-Time
 💵 Pay Range: $[Insert]/hr + benefits

Job Brief

We’re hiring a Patient Care Technician to support our clinical team and ensure excellent care for patients in [clinic, hospital, long-term care setting]. You’ll assist with patient mobility, monitor vital signs, and help create a calm, organized environment for both patients and staff.

Responsibilities

  • Assist with bathing, feeding, dressing, and toileting

  • Take and record vitals (BP, pulse, temperature, etc.)

  • Support nurses during procedures

  • Keep rooms clean and equipment sanitized

  • Communicate clearly with patients and families

  • Observe and report patient condition changes

Requirements

  • High school diploma or GED

  • Certification as a Patient Care Technician or CNA (preferred)

  • CPR/BLS certification

  • Previous experience in healthcare (preferred)

  • Able to stand, walk, lift, and assist with mobility tasks

  • Strong interpersonal skills and attention to detail

Benefits

  • Health, dental, and vision coverage

  • Paid time off + holidays

  • Scrub/uniform allowance

  • Paid training + tuition reimbursement

  • Supportive, respectful team culture

Apply Now

We use WorkScreen.io to streamline hiring and focus on skills.
 👉 Start your application here: [Insert WorkScreen link]

What Happens After You Write a Great Job Post? Let Workscreen Handle The Rest

Let WorkScreen Take It From There.

Writing a compelling job post is just the first step. Once applicants start coming in, the next big challenge is figuring out who’s actually a good fit.

That’s where WorkScreen.io comes in.

💡 WorkScreen helps you:

🎯 Spot your top candidates—fast.

WorkScreen automatically evaluates, scores, and ranks your applicants on a performance-based leaderboard. Instead of skimming résumés or playing email ping-pong, you’ll know exactly who stands out based on real ability.

✅ Easily run one-click skills assessments.

WorkScreen automatically evaluates, scores, and ranks applicants on a performance-based leaderboard—making it easy to spot top talent, save time, and make smarter, data-driven hiring decisions.

🚫 Filter out low-effort and AI-generated applications.

 WorkScreen helps you eliminate low-effort applicants—including those who use AI Tools to apply, copy-paste answers, or rely on “one-click apply.” This way, you focus only on genuine, committed, and high-quality candidates—helping you avoid costly hiring mistakes.

🤝 Deliver a respectful, modern hiring experience.

WorkScreen helps you give timely responses, fair evaluations, and a clear process—building trust with candidates and strengthening your employer brand.

✍️ If you’ve ever made a rushed or risky hire, you know how costly it can be. WorkScreen helps you hire confidently—based on how people perform, not just how they present on paper.

🔗 Ready to try it?

Write a great job post. Share the WorkScreen link with your applicants.
 Then let the platform show you who’s truly a fit—before you ever hop on a call.

👉 Sign up and start evaluating candidates with WorkScreen.io

Patient Care Technician Job Description - Frequently Asked Questions

The average hourly wage for a Patient Care Technician in the U.S. typically ranges from $16 to $22 per hour, depending on location, experience, certifications, and facility type.

  • Entry-level roles often start at $14–$17/hr
  • Experienced or certified PCTs (with skills like phlebotomy, dialysis, or EKG monitoring) can earn up to $25/hr or more in hospitals and specialty clinics
  • In high-cost areas (e.g., New York, California), rates may trend higher

👉 Tip for Employers: Always list a salary range. Transparency builds trust and increases response quality.

The best PCTs combine technical ability with emotional intelligence. Here’s what to look for:

Core technical skills:

  • Measuring and recording vital signs
  • Assisting with daily living activities (ADLs)
  • Infection control and safety procedures
  • Supporting wound care, phlebotomy, and EKGs (if certified)

Soft skills that matter:

  • Compassion and empathy
  • Patience—especially with elderly or chronically ill patients
  • Strong communication (with both patients and clinical staff)
  • Time management and multitasking
  • Emotional resilience under pressure

🧠 Bonus: Look for candidates who understand that care work is human work. They don’t just complete tasks—they connect with people.

Not always. Some states or facilities require PCTs to be certified (e.g., CPCT/A), while others allow you to train and certify staff internally.

If you’re open to training, highlight that in the job post—it expands your candidate pool and allows you to grow committed talent from the ground up.

While duties often overlap, PCTs typically receive additional training and may perform tasks like:

  • EKG monitoring
  • Blood draws (phlebotomy)
  • Working in specialized units like dialysis or emergency departments

In short, a PCT role is often broader, with more opportunities for clinical exposure and advancement.

Yes—if you’re open to both. One-size-fits-all job descriptions confuse candidates and dilute your message.

If you’re hiring both, post two versions:

  • One emphasizing training, growth, and mentorship
  • One that highlights advanced responsibilities, certifications, and fast-paced settings

Make Your Next Great Hire With WorkScreen

Easily streamline your hiring process with AI-powered applicant scoring, automated skill testing, and a credit-based system that ensures you only pay for quality applicants. Perfect for teams serious about hiring top talent.

Author’s Details

Mike K.

Mike is an expert in hiring with a passion for building high-performing teams that deliver results. He specializes in streamlining recruitment processes, making it easy for businesses to identify and secure top talent. Dedicated to innovation and efficiency, Mike leverages his expertise to empower organizations to hire with confidence and drive sustainable growth.

Hire Easy. Hire Right. Hire Fast.

Stop wasting time on unqualified candidates. WorkScreen.io streamlines your hiring process, helping you identify top talent quickly and confidently. With automated evaluations , applicant rankings and 1-click skill tests, you’ll save time, avoid bad hires, and build a team that delivers results.

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